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Career Path Tools in Federal
Agencies
Personnel Testing Council of Metropolitan Washington (PTC/MW)
Invited Presentation at PTC/MW Meeting on May 20, 2015
Lance Anderson, Joshua Quist, Alexander Morris, and Susan Wright
Overview
• Definitions
• Why Now?
• Typical Implementation and Variations
• Research Support
• Research Questions
• Recommendations
2
Definitions
• Career: “process of development of the
employee along a path of experience and jobs in
one or more organizations” (Baruch &
Rosenstein, 1992, p. 478)
• Career paths: “link between the individual's own
career aims and the organization's actual talent
requirements [resulting in] improved utilization
of talent and less ambiguity in employee views
of the employment relationship” (Walker, 1976,
p. 6).
3
Definitions
4
• Career paths
• Key areas of
development
• Developmental
activities
• Disseminate career
path guidance to
workforce
• Enable employees to
explore career options,
build a personalized
career plan, and assess
development needs
• Build awareness
(internally and
externally)
• Educate workforce on
capabilities and
intended use
Career Path Model Application/Website Communication
Career Path Tool
Intended Benefits
• Give employee the opportunity to take charge
• Align employee development efforts with organizational
needs
• Reinforce human capital goals and strategies
• Promote commitment to the agency or Department
• Enhance retention
• Organize or coordinate the use of existing employee
development resources
5
Why Now?
• Lattice, not ladder (Benko
& Anderson, 2013)
• To succeed, workers must
be demonstrate
employability (Fugate,
Kinicki, & Ashforth, 2004)
• People change jobs more
often (Becton, Walker, &
Jones‐Farmer, 2014; Lyons,
Schweitzer, & Ng, 2014;
Moses, 1997)
6
(Benko & Anderson, 2013, p. 14)
Why Now?
7
• In the Federal Government
– Opportunities to hire may be low
– Concern about development and retention of
employees
– Expectation that employees take charge of their own
career
– Growing use of tools to facilitate management
Typical Implementation and
Variations
8
9
Career paths depict how employees may advance
through positions or roles within an occupation or
organization
1st Level Supervisor
Senior-Level
Manager
Mid-Level Manager
Individual
Contributor
What level of detail do you identify?
10
Primary Career Track
Expert
Mid-Level
Entry
Developmental
1st Level Supervisor
Senior-Level
Manager
Mid-Level Manager
It is possible to
expand to include a
broader set of more
specific roles
Primary Career Track
Expert (14+)
Mid-Level (13)
Entry (7/9)
Developmental
(11/12)
Internships/
Fellowships
11
We can also show
where and how
employees tend to
enter the
occupation
12
Career paths may depict alternative career tracks
through which employees may advance
Primary Career Track
Expert (14+)
Mid-Level (13)
Entry (7/9)
Developmental
(11/12)
Internships/
Fellowships
Alternative Track/Specialty
Mid-Level (13)
Developmental
(11/12)
Expert (14+)
Primary Career Track
Expert (14+)
Alternative Track/Specialty
Mid-Level (13)
Entry (7/9)
Mid-Level (13)
Developmental
(11/12)
Developmental
(11/12)
Expert (14+)
Internships/
Fellowships
Front-Line
Management
Senior-Level
Management
Mid-Level
Management
Front-Line
Management
13
Career paths may be
used to help employees
make the transition
from individual
contributor to
supervisory and
leadership roles
Primary Career Track
Expert (14+)
Alternative Track/Specialty
Mid-Level (13)
Entry (7/9)
Mid-Level (13)
Developmental
(11/12)
Developmental
(11/12)
Expert (14+)
14
Front-Line
Management
Senior-Level
Management
Mid-Level
Management
Front-Line
Management
Related Occupation
Mid-Level (13)
Developmental
(11/12)
Expert (14+)
Career paths help
identify opportunities to
transition into other
occupations
Typical Paths vs.
Strategic Paths
Typical
Position C
Position D
Position A
Position B
Encouraged
15
Position Summaries
Expert
Mid-level
Developmental
Position Summary
• Short, concise description
• Major duties and
responsibilities
16
Mid-level
Developmental
Developmental Recommendations
Expert
Position Summary
• Short, concise description
• Major duties and
responsibilities
Key Areas of Development
• Knowledge
• Skills
Beneficial Development Activities
• Experience
• Training
• Rotations
17
Overview of Potential Variations
• Jobs included
• Number of paths
• Information provided
– Competencies
– Duties
– Developmental Opportunities
– Credentials
• Links and support to other programs
18
Research Support
• Longitudinal study: Career coaching explained 24%
variance in perceived career success, 15% in job
satisfaction, and 18% in external marketability
19(Spurk, Kauffeld, Barthauer, & Heinemann, 2015 p. 140).
Model
20
• Commitment
• Satisfaction
• Turnover
• Performance
Individual Goals Perceived Match Outcomes
Career Path Tool
CPT aligns individual and
organizational goals, facilitating
the attainment of both and
increasing the likelihood of
positive organizational
outcomes.
Organizational
Needs/Goals
Research Support
21
Research Support
22
Research Support
23
Organizational Support for Employee Development is most effective
when Employees Perceive Career Opportunities (Kraimer, Seibert,
Wayne, Liden, & Bravo, 2011, p.494).
Questions for Future Research
• Do CPTs have direct impact on?:
– Perceived alignment
– Perceived career opportunities
– Role clarity
– Perceptions of organizational fit
– Perceptions of increased employability
• How can we design them to maximize this
impact?
• Then we can expect an impact on more distal
outcomes
24
Recommendations
• Identify what level of career guidance is needed
• Gather information from stakeholders
• Tie it to other programs
– Individual Development Plans (IDPs)
– Learning Management Systems
– Mentoring Programs
– USAJOBS
• Dissemination of career guidance is important
• Understand technical capabilities
• Make it engaging and interesting
• Emphasize usability
25
Recommendation: Strategic
Communication
26
Contact Information
27
Lance Anderson, Ph.D.
C² Technologies, Inc.
landerson@c2ti.com
703-448-7945
Joshua Quist, Ph.D.,
C² Technologies, Inc.
jquist@c2ti.com
703-448-7941

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Career Path Tools in Federal Agencies

  • 1. Career Path Tools in Federal Agencies Personnel Testing Council of Metropolitan Washington (PTC/MW) Invited Presentation at PTC/MW Meeting on May 20, 2015 Lance Anderson, Joshua Quist, Alexander Morris, and Susan Wright
  • 2. Overview • Definitions • Why Now? • Typical Implementation and Variations • Research Support • Research Questions • Recommendations 2
  • 3. Definitions • Career: “process of development of the employee along a path of experience and jobs in one or more organizations” (Baruch & Rosenstein, 1992, p. 478) • Career paths: “link between the individual's own career aims and the organization's actual talent requirements [resulting in] improved utilization of talent and less ambiguity in employee views of the employment relationship” (Walker, 1976, p. 6). 3
  • 4. Definitions 4 • Career paths • Key areas of development • Developmental activities • Disseminate career path guidance to workforce • Enable employees to explore career options, build a personalized career plan, and assess development needs • Build awareness (internally and externally) • Educate workforce on capabilities and intended use Career Path Model Application/Website Communication Career Path Tool
  • 5. Intended Benefits • Give employee the opportunity to take charge • Align employee development efforts with organizational needs • Reinforce human capital goals and strategies • Promote commitment to the agency or Department • Enhance retention • Organize or coordinate the use of existing employee development resources 5
  • 6. Why Now? • Lattice, not ladder (Benko & Anderson, 2013) • To succeed, workers must be demonstrate employability (Fugate, Kinicki, & Ashforth, 2004) • People change jobs more often (Becton, Walker, & Jones‐Farmer, 2014; Lyons, Schweitzer, & Ng, 2014; Moses, 1997) 6 (Benko & Anderson, 2013, p. 14)
  • 7. Why Now? 7 • In the Federal Government – Opportunities to hire may be low – Concern about development and retention of employees – Expectation that employees take charge of their own career – Growing use of tools to facilitate management
  • 9. 9 Career paths depict how employees may advance through positions or roles within an occupation or organization 1st Level Supervisor Senior-Level Manager Mid-Level Manager Individual Contributor What level of detail do you identify?
  • 10. 10 Primary Career Track Expert Mid-Level Entry Developmental 1st Level Supervisor Senior-Level Manager Mid-Level Manager It is possible to expand to include a broader set of more specific roles
  • 11. Primary Career Track Expert (14+) Mid-Level (13) Entry (7/9) Developmental (11/12) Internships/ Fellowships 11 We can also show where and how employees tend to enter the occupation
  • 12. 12 Career paths may depict alternative career tracks through which employees may advance Primary Career Track Expert (14+) Mid-Level (13) Entry (7/9) Developmental (11/12) Internships/ Fellowships Alternative Track/Specialty Mid-Level (13) Developmental (11/12) Expert (14+)
  • 13. Primary Career Track Expert (14+) Alternative Track/Specialty Mid-Level (13) Entry (7/9) Mid-Level (13) Developmental (11/12) Developmental (11/12) Expert (14+) Internships/ Fellowships Front-Line Management Senior-Level Management Mid-Level Management Front-Line Management 13 Career paths may be used to help employees make the transition from individual contributor to supervisory and leadership roles
  • 14. Primary Career Track Expert (14+) Alternative Track/Specialty Mid-Level (13) Entry (7/9) Mid-Level (13) Developmental (11/12) Developmental (11/12) Expert (14+) 14 Front-Line Management Senior-Level Management Mid-Level Management Front-Line Management Related Occupation Mid-Level (13) Developmental (11/12) Expert (14+) Career paths help identify opportunities to transition into other occupations
  • 15. Typical Paths vs. Strategic Paths Typical Position C Position D Position A Position B Encouraged 15
  • 16. Position Summaries Expert Mid-level Developmental Position Summary • Short, concise description • Major duties and responsibilities 16
  • 17. Mid-level Developmental Developmental Recommendations Expert Position Summary • Short, concise description • Major duties and responsibilities Key Areas of Development • Knowledge • Skills Beneficial Development Activities • Experience • Training • Rotations 17
  • 18. Overview of Potential Variations • Jobs included • Number of paths • Information provided – Competencies – Duties – Developmental Opportunities – Credentials • Links and support to other programs 18
  • 19. Research Support • Longitudinal study: Career coaching explained 24% variance in perceived career success, 15% in job satisfaction, and 18% in external marketability 19(Spurk, Kauffeld, Barthauer, & Heinemann, 2015 p. 140).
  • 20. Model 20 • Commitment • Satisfaction • Turnover • Performance Individual Goals Perceived Match Outcomes Career Path Tool CPT aligns individual and organizational goals, facilitating the attainment of both and increasing the likelihood of positive organizational outcomes. Organizational Needs/Goals
  • 23. Research Support 23 Organizational Support for Employee Development is most effective when Employees Perceive Career Opportunities (Kraimer, Seibert, Wayne, Liden, & Bravo, 2011, p.494).
  • 24. Questions for Future Research • Do CPTs have direct impact on?: – Perceived alignment – Perceived career opportunities – Role clarity – Perceptions of organizational fit – Perceptions of increased employability • How can we design them to maximize this impact? • Then we can expect an impact on more distal outcomes 24
  • 25. Recommendations • Identify what level of career guidance is needed • Gather information from stakeholders • Tie it to other programs – Individual Development Plans (IDPs) – Learning Management Systems – Mentoring Programs – USAJOBS • Dissemination of career guidance is important • Understand technical capabilities • Make it engaging and interesting • Emphasize usability 25
  • 27. Contact Information 27 Lance Anderson, Ph.D. C² Technologies, Inc. landerson@c2ti.com 703-448-7945 Joshua Quist, Ph.D., C² Technologies, Inc. jquist@c2ti.com 703-448-7941