Kushan D Patel ISO 9001:2008
101.Mauryansh elanza, &
Nr. Parekh,Hospital ISO Certification
Shyamal Cross Road,
ISO 9001 CERTIFICATION
ISO 9001 IS ONE OF THE STANDARDSWITHIN THERANGEOF ISO 9000 STANDARDS. MEETING THE
REQUIREMENTSOF THIS STANDARD WILL PROVIDE QUALITYMANAGEMENTSYSTEMSTHAT WILL BE OF
REAL BENEFIT TO YOUR ORGANISATION TO HELP MANAGEYOUR BUSINESS EFFECTIVELY AND PUT IN
PLACE BEST PRACTICEMETHODOLOGY. ISO 9001 CERTIFICATION IS SUITABLE FOR ALL SIZES AND TYPES OF
ORGANISATIONSAND IS WELL ESTABLISHED AROUND THEWORLD AS AN INVALUABLE QUALITY
MANAGEMENT SYSTEM STANDARD. IT ISSUITABLE FOR ORGANISATIONSIN ALL INDUSTRY SECTORS AND
WILL HELP YOUR ORGANISATION TO IMPROVEMANAGEMENTPROCESSES TO COMPETELOCALLY AND/OR
GLOBALLY ISO 9001 CERTIFICATION WILL GIVE YOUR ORGANISATION THEQUALITYSYSTEMS THAT WILL
PROVIDE THEFOUNDATION TO BETTER CUSTOMER SATISFACTION, STAFF MOTIVATION AND CONTINUAL
THEPROCESS ENCOMPASSES THE ENTIREORGANISATION AND REQUIRES SENIOR MANAGEMENTBUY-IN, IT
IS NOT JUST A FUNCTION OF THEQUALITYDEPARTMENT. TO ACHIEVEISO 9001 CERTIFICATION YOUR
ORGANISATION NEEDSTO DEMONSTRATETHAT IT CAN MEET THEREGULATORYREQUIREMENTSAND
APPLY THESYSTEM EFFECTIVELY TO BE OF REAL BENEFIT TO YOUR CUSTOMERS
The provision by an independent body of written assurance (a certificate) that the product, service or systemin question meets
Certification can be a useful tool to add credibility, by demonstrating that your product or service meets the expectations of your
customers. For some industries, certification is a legal or contractual requirement.
ISO Certification is the proof to your stakeholders, customers and staff that you keep your promises. The main benefits include:
Benefits to you:
• Increased profit potentialand market share
• Better utilisation of your time though improved resource management
• Saves you spending time and money on recurring problems, with many problems being resolved permanently first time
Benefits to your customers
• Proof that you provideconsistent, reliable and fit for purposesolutions
• Improve thecustomer / supplier relationship by responding proactively to customer feedback
• Issues are identified and resolved quicker, in many cases without the customer even knowing
Benefits to your staff:
• Increases job security through enhanced business performance
• Improves job satisfaction as employees are clear about what to do and how it is to be done
• Boosts morale and motivation through improved training capabilities
Choosing a certification body
When choosing a certification body, you should:
• Evaluate several certification bodies.
• Check if the certification body uses the relevant CASCO standard
• Check if it is accredited. Accreditation is not compulsory, and non-accreditation does not necessarily mean it is not
reputable, but it does provideindependent confirmation of competence. To find an accredited certification body.
• Displaying your certificate
Remember, when labelling a product or systemas certified to an ISO standard:
Don't say: "ISO certified" or "ISO certification"
DO say: "ISO 9001:2008 certified" or "ISO 9001:2008 certification" (for example).
Can I use the ISO logo?
The ISO logois a registeredtrademark and cannot be usedbyanyone outside ofISO, unless authorised.
If you wish to use a logo to demonstrate certification, contact the certification bodythat issuedthe certificate.
ISO Certificationis a seal ofapproval froma 3rd partybodythat a companyruns to one of the internationallyrecognisedISO
management systems. The certificationcanbe usedto tender for business as a proof of a company’s credibilitybut alsoto
install confidence inthe potentialclient that youwill keepyour promises.
ISO NAME AND LOGO
Our short name "ISO"
We, the International Organizationfor Standardization, ownthe registeredtrademarks for our short name "ISO".
Our ISO logo
We alsoownthe registeredtrademarks for the ISO logo.
These trademarks for the ISO logoandshort name are registeredinover 100 countries. ISO's trademarks are well-known
ISO's brandandreputation:Quality, confidence, and trust
For standards users, customers andconsumers, ISO means quality, confidence, trust, safetyandmanyother positive values.
That is whywe andour members care about howISO's trademarks are usedandwhether unauthorizeduse ofthe ISO
trademarks couldmislead, create false impressions, or cause confusion.
We and our members (locatedin manycountries worldwide) will take appropriate actionif we consider the misuseof ISO's
trademarks puts our reputationat risk.
ISO Certification service
The ISO storybeganin1946 when delegates from25 countries met at the Institute of Civil Engineers inLondonanddecidedto
create a new international organization ‘to facilitate the international coordinationandunificationof industrial standards’. In
February1947 the neworganization, ISO, officiallybeganoperations.
Since then,we have publishedover 19 500 International Standards coveringalmost allaspects oftechnologyand
Todaywe have members from 163 countries and3 368 technical bodies to take care of standarddevelopment. More than150
people work full time for ISO’s Central Secretariat in Geneva, Switzerland.
It's allinthe name
Because 'International Organizationfor Standardization'wouldhave different acronyms indifferent languages (IOSinEnglish,
OIN in French for Organisation internationale de normalisation), our founders decidedto give it the short form ISO. ISO is
derivedfromthe Greekisos, meaning equal. Whatever the country, whatever the language, we are always ISO
ISO services provider
ISO 9001 certification
ISO 9001 is a qualitymanagement system that can be integratedintoanybusiness. It is focusedonensuringthe business
delivers a consistent level of qualityto its customers byhaving well defined andregularlyreviewedprocesses andprocedures.
The systemfullyintegrates withinthe existingbusiness procedures andbecomes part ofthe culture withinthe organisation.
Eventuallya business will not performa task to conform to the ISO 9001, it will perform the task for the goodof the business.
The systemcovers eight mainbusiness principleswhichare:
Involvement of people
System approachto management
Factual approachto decisionmaking
Mutuallybeneficial supplier relationships
Iso certification cost
ISO Certificationcosts varydependent on the size ofanorganisation andthe level to whichthe companyis alreadyrun with
regards to processesand procedures. If you decide to implement more thanone standardat the same time, there are some
preferential fees available. We are a fixedfee organisation, which means once we have met you to discuss your requirements
and sent you a formalquotation, this fee is thenset. We will not charge you anyextra thenwhat is specified, so that you k now
from the outset your costs andthe payment method.
Due to our proposalsbeing bespoke andthe number of variablesthat canaffect the cost ofimplementation, we dolike to meet
our potential clients so as to get to know thema little better before providing them withcostings.
The ISO 9001 standardis a strategic exercise. It’s designed to effect a cultural change in anorganizationso that everyone
breathesandthinks qualityineverybusiness process. When a consultant fails to understand this basic premise and instead
concentrates onmere compliance to the letter of the law, a marginallycompliant systemis born. The consultant has an
obligationto understandthe standard, the basics of various businessprocesses andthe relationshipbetween the two.
A marginalsystem producesmarginal results andlosescredibilityinthe eyes of executives, whose commitment, involvement
and provisionof resources ultimatelysupport a successful QMS. Systems that fail to impress executives are delegatedto lower
levels ofmanagement for maintenance, where theybecome bureaucratic burdens rather thanstrategic businesstools.
ISO 9001 QualityManagement Systems
ISO 9001, the world's leading qualitymanagement standard, is under revision, withanupdated versiondue bythe endof 2015.
Whyis ISO 9001 being revised?
All ISO standards are reviewedeveryfive years to establishif a revision is required to keepit current andrelevant for th e
marketplace. The future ISO 9001:2015 will respondto the latest trends andbe compatible withother management systems
such as ISO 14001.
Where are we at inthe revisionprocess?
ISO 9001 is about to reachthe Final Draft International Stage (FDISballot expected byJuly), the fifthstage ofa six stage process,
wherebythe ISO subcommittee revising the standard willnowgo throughall the comments received during the DISvote in
order to produce a final draft whichwill thenbe put forwardto all ISO members for voting.
What is the next step?
Once all comments have beenconsidered a final draft willbe produced andput forward to ISO members for voting.
When will the newversionbe published?
ISO 9001:2015 is due to be publishedbythe endof 2015.
What willbe the mainchanges to the standard?
The new versionwill follow a new, higher level structure to make it easier to use inconjunctionwithother management system
standards, withincreasedimportance givento risk. More informationabout the changes canbe foundinthe news area.
I am certified to ISO 9001:2008. What does thismean for me?
Organisations are granted a three-year transitionperiod after the revisionhas beenpublishedto migrate their quality
management system to the new editionof the standard.
How do I find out more ?