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KRITHIKA SUKUMARAN
Phone: +91 87544 72926
Email: krithika.sukumaran@gmail.com
Possesses almost 8 years of experience in the IT industry that primarily involves Project Coordination,
Requirement Gathering and Analysis, Design and QA. Have good hands on experience in Development and
Quality processes.
 Experienced and very well versed in Industry based business process gathering and TO-BE process analysis
 Exceptional ability and flair for validating requirements.
 Have good knowledge on quality processes and have been responsible in implementing them across various projects.
 Well experienced in Software Development Life Cycle (SDLC) methodology.
 Exceptional ability to maintain and build client relationships.
 Experienced in coordinating with all interfaces for a project viz., support groups, senior management, Project Team, Client contacts.
 Experienced in managing projects teams distributed across different geographical locations.
 Have good experience in setting goals, prioritizing and resolving conflicts within teams/projects.
 Experienced in preparing various reports and circulating to client and senior management.
 Well versed in aligning projects to Service Level Agreements.
 Possesses good Team Handling, excellent communication and inter-personal skills.
ROLES PLAYED IN THE PAST
 US Based Project Coordinator – for 2 years
 US Based Recruiter – For 9 Months
 Business Analyst – for 4 years
 Functional QA and QA lead – for 2 years
 Developer – for 2 years
EDUCATION QUALIFICATION
 Master’s Degree in Computer Applications
 Bachelor’s Degree in Chemistry
CERTIFICATION
 Microsoft Certified Professional in ASP.Net with C#
TECHNICAL ENVIRONMENT
HARDWARE:
Windows 95/98/NT/2000/XP, DOS, Unix
DBMS Oracle, SQL server
LANGUAGES:
UML, RUP, ASP 3.0, XML, HTML, VBScript, JavaScript, COM,
ASP.Net, Java, VB
TOOLS:
MSOffice, Visio2000, Rational Rose, Microsoft Frontpage, MS
Interdev, Homesite, Seagate Crystal Report, Visual Source Safe,
Visual Studio.Net, TortoiseSVN, TortoiseCVS, PVCS
EXPERIENCE: Working at Mascon Global Limited from Jun 2000 to Jan 2008. Quit the profession in 2008 for managing the family.

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Mar 2006 – Jan 2008 Channel Manager & RateVIEW products - TravelCLICK
Role Business Analyst, Project Coordinator
Location Chicago,IL
Environment Java, XML, XSL, RegEx
Project Description TravelCLICK is a global provider for Hospitality based solutions. TravelCLICK offices are located in
United States, Canada, Europe and Asia. The scope of the project is site development for new
channels, enhancement and support for existing channels.
Responsibilities
 Supervised a team of 2 project leads, 1 QA lead, 4 Business Analysts, 3 module leads, 4 QA and 16 developers
 Developed standards, procedures, guidelines, conducted periodic meetings with team there by controlled and monitored project
progress
 Managed all project deliverables
 Prepared and Circulated weekly status reports, project progress reports to client contacts, senior management
 Facilitated and coordinated meetings between team and support groups
 Directed and Guided team to analyze and find solutions
 Identified potential resources for the team
 Coordinated with client for SOW changes
 Facilitated functional training for the products
 Researched, analyzed and refined user requirements
 Acted as liaison between business interests, client, support groups and project team
 Validated the requirements
 Used Tortoise SVN and CVS for configuration management
Dec 2005 – Feb 2006 HPW 3.0 Use case preparation- Ceridian
Role Sr. Business Analyst
Location Chicago, IL
Environment VB 6.0, XML, JavaScript, UML
Project Description Ceridian is one of United States largest provider of Payroll and Personnel solutions. Ceridian’s
offices are located throughout the United States. The scope of the project is to develop Use case
documentation for the existing HPW 3.0 application.
Responsibilities
 Worked with business staff to gather requirements
 Reviewed / edited over 20 Business level Use cases and over 60 Functional specification documents
 Prepared Use cases and Functional specifications for batch programs
 Prepared Functional specification using reverse engineering
 Facilitated meetings between client and SMEs for queries and clarifications
 Followed UML based methods using Microsoft Visio to create Use Case Diagrams
 Guided team in over coming road blocks in understanding the application
Mar 2005 – Nov 2005 Mascon Consulting services
Role Recruiter
Location Chicago, IL
Responsibilities
 Worked as a recruiter and helped in recruiting candidates in USA for both projects and consulting positions
 Worked on the process of signing contracts with clients, vendors and candidates

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Sep 2004 – Feb 2005 PARATUS - AGT (Applied Graphic Technologies)
Role QA Lead
Location Chennai
Environment Flash 2004 MX, Action Script 2.0, HTML, JavaScript
Project Description AGT (Applied Graphic Technologies) is one of United States largest provider of outsourced digital
imaging management and prepress services. AGT’s offices are located throughout the United States.
The vision of the proposed production system is to provide complete integration of the estimation-to-
billing business process within varied locations across the US. The system aims to provide cross-
functional data integration across locations and to integrate the business functions of AGT’s offices
across the Unites States with a view to improve the resource utilization at different physical locations
and bring about standardization in the business flow.
Responsibilities
 Supervised the Quality assurance team for the project
 Guided the team to develop Functional, Integration and Unit test cases in alignment with Functional specs
 Facilitated and performed Functional and Load testing
 Identified Functional Gaps through validation
 Interviewed and Hired staff for QA team
 Developed defect prevention checklists by analyzing the defect occurrence
 Played a key role in team for attaining CMM Level 4 certification
Jun 2004 – Aug 2004 Hyper Quest SB Application, US
Role Sr.Developer, QA
Location Chennai
Environment VB, ASP, ASP. Net, SQL Server 2000, Windows 2000
Project Description The project is a workflow product designed to handle automobile insurance claim. This product is
used from logging in the claims from insured till the repair is complete. Application has plug-ins to
connect to Oracle Financials to track the invoices, perform parts audit and parts list with HyperQuest
system and connect to Mainframe for integration with call center processing. The system is widely in
use by GMAC insurance, Zurich, Nationwide insurance companies. It has wide acceptance with
leading estimation solution provides like Mitchell, CCC and ADP.
Responsibilities
 Prepared design specs for the application
 Coordinated with client for queries and clarifications
 Developed application using ASP and SQL Server
 Performed QA on specific modules of the application
Nov 2003 – May 2004 KPMG SSE Word Review
Role Business Analyst, Sr.Developer
Location Chennai
Environment VBA, ASP.Net, Oracle 8, MsAccess, Windows 2000
Project Description The scope of this project is to reengineer the existing application to improve the performance and
ease of use and also development of an interface application (Maintenance application) for
maintaining the master data of SSE Word application.
Responsibilities
 Performed Requirement analysis for the Master data maintenance application
 Prepared the Functional specification, Design document for the Master data maintenance application
 Developed the Master data maintenance application using ASP.Net, Oracle 8
 Performed Stress testing for the reengineered application
 Performed Functional validation for the application
 Identified functional gaps in the application

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Sep 2003 - Oct 2003 Ceridian Source 500
Role Functional QA
Location Chennai
Environment VB 6.0, SQL Server 2000, MsAccess, Windows NT, Crystal Reports 8.0
Project Description Source 500 is a client/server application, written in VB6 that can access either a Jet or SQL Server
2000 database. The objective of the project is to establish new enhancements to the training module.
The scope of the project is to enhance the existing training module in Source 500 application and
also to enhance other modules, which are connected to training modules. In this particular product
we enhanced 3 modules namely, Hr & Payroll, Employee, System Manager.
Responsibilities
 Interfaced with Project Coordinator for queries and clarifications
 Performed Functional, Integration testing for the application
Oct 2002 – Aug 2003 Mckechnie Aerospace
Role: Developer
Location Chennai
Environment ASP, XML, SOAP, VB and SQL Server7.0
Project Description: Mckechnie Aerospace - Phase I of the project dealt with the development and deployment of fully
integrated website www.mckechnieaerospace.com which is a consolidated website of 11 business
units under Meckechnie Aerospace. Purpose of this site is to enable the Meckechnie Aerospace
division to consolidate the individual efforts of its Business Units to create a single, virtual, customer
friendly website while maintaining the strength of the individual brand entity. Phase II of the project
deals with enabling all its Business Units to offer electronic trading facility to their customers.
Responsibilities
 Prepared Functional and Design specifications for the application
 Developed application using ASP
 Performed Integration, unit testing for certain modules of the application
Nov 2000 – Sep 2002 – Banking Products
Role: Business Analyst, Developer
Location Chennai
Product Name iPro (Head Office package for Banks)
Environment VB, ATL COM and SQL Server7.0
Product Description: This is a banking product, which facilitates Banks Head Office operations viz., Personnel, Payroll,
Provident Fund, Pension, Leave Fare Concession, Terminal Benefits, Loans, Traveling Allowance,
Training, Treasury, Inventory, and Remittances.
Responsibilities
 Gathered requirements for 7 modules of the application by interviewing individual client staff at all levels
 Prepared Business requirements document, Converted it to System Requirements specification
 Prepared functional specification
 Performed client demos and presentations
 Developed remittance module using VB, ATL COM and SQL Server
 Performed Functional testing for Personnel and Payroll modules

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Product Name i-TYME(Any Branch Banking)
Environment ASP, HTML, JavaScript, VBScript, ATL COM, SQL Server7.0
Product Description: This is a banking product, which facilitates Any Branch Banking, developed to give more flexibility to the
customers of the bank beyond geographical boundaries. This product has been developed using many
advanced technologies. This product covers the basic services like Deposit, Withdrawal, Fund transfer, DD
Issue, PO Issue and Stop Payment instruction.
Responsibilities
 Developed some modules of the product using ASP, HTML and SQL Server7.0
 Implemented quality processes in the team
Product Name iTrack-DD
Environment ASP, HTML, JavaScript, SQL Server7.0
Project Description: This is a banking product, which is a centralised application used for tracking the life cycle of Demand Drafts,
starting from storing the information of a demand Draft from the time the Demand Draft instrument reaches the
inventory of the Central Branch, till the payment of the Instrument in a centralised server and making it
accessible it from all the other branches of that bank. This is extremely helpful in preventing the fraudulent
usage of the Demand drafts and there by would save the bank from incurring loss due to it.
Responsibilities
 Developed some modules for the application using ASP, HTML and SQL Server7.0
Feb 2001 – Apr 2001 CallNASA
Role: Developer
Location Chennai
Environment ASP, HTML, JavaScript, VBScript, SQL Server7.0
Project Description: This is a product for Networking and system administration department, which is the nerve of an organisation.
Managing of the user problems and requests, analysis & resolution of the same, Project Maintenance,
Department Maintenance and Asset maintenance are the scope of this application.
Responsibilities
 Developed some modules of the product using ASP, HTML and SQL Server7.0
 Performed the role of a SQA in the team
Jun 2000 – Oct 2000 Tool Development
Role: Developer
Location Chennai
Project Description: Online Recruitment System for HR, an Intranet application for conducting Online Examinations, which can be
used both inside the organization and also through intranet during campus recruitment and thereby enhances
the Recruitment Process. This tool was developed using Java Servlets, Java script, HTML, Oracle
Responsibilities
 Developed the entire application using Java Servlets, HTML and Oracle