Exceptional customer support for e-commerce and retail
1. Engage your clients with
WOW service!
We provide exceptional customer service
for e-commerce & retail
2. Proven results
Maximizing user satisfaction by providing support
solutions.
Business optimization
Back office outsourcing strategies. Skilled assistants to
handle your tasks 24/7.
Scalable team
As your business grows, we grow with you.
About Us
Omnichannel support
Channel diversity: voice, email, chat and social
media support.
Scalable 24/7/365 services
Outstanding customer support solution that works
independently of time.
Enhanced reporting
Metrics that fit your business needs.
3. …and we are able to use any other platform upon your request!
Supported Platforms
4. Exceptional customer support for e-commerce and retail
Voice, email, live chat, and social media
Multichannel support
Keep a lid on customers’ feedback 24/7
Real-time analytics
Wow24-7 provides scalable customer support solutions that build stronger relationships between retailers and customers.
Support, build trust and increase sales through our all-in-one service!
Happy customers 24 hours and 7 days a week!
24/7/365
For clients from all over the world
Global
5. How сan we help?
Presales
We provide your potential customers with
competent advice about your product making
sure they are confident in purchasing.
Cross sales
Our customer success managers use a set of
sales techniques which persuade customers to
buy additional products that add value to
initially chosen product.
Upsales
Our aim is to help your business gain more
customer loyalty by upselling your product in
a way that the customer appreciates it.
Purchase
Our trained agents assist customers with
the billing process and answer their
questions about purchasing across all
support channels.
6. StudentShare
The company offers students prepaid access to the database of student papers so that they
can review the specimens and get inspired to write their own projects.
Benefits of cooperation
One month after launching the project, Wow24-7 received positive feedback from
StudentShare. Wow24-7 operated in accordance with the SLA, delivering the wow-services
with a resounding success. Wow24-7 excellently fulfill StudentShare’s needs as Pre-Sales
Qualification, Sales Lead Generation, Data Entry and Reporting.
Michel Adams
CEO, Student Share
Success stories
“Wow24-7 clearly has an obsession with delivering a wow-service, and we have realized it
since day one of our cooperation. I’m glad we are on the same page about an ideal support:
effective, multi-tasking, and bold. Great job!“
7. Cupchain USA
Manufacturers and worldwide exporters of high-quality products, tools and guidance for
jewelers, empty cup chain jewelry, jewelry bases findings and stones for embedding.
Benefits of cooperation
WOW24-7 managed to put in order communication processes with customers from all over
the globe, and thus gained more time to boost jewelry manufacturing process. Today,
Wow24-7 takes full responsibility for a fully fledged customer support at Cup Chain USA.
Shelly Gibson
CEO & Founder,Cupchain USA
Success stories
“We consider our clients to be in the first place in our business, so we have decided to find
the best solution in a limited time frame. We сonfidently expect more and more benefits
from our association with WOW24-7!“
9. 24/7 English speaking support
Channels: email, phone, live-chat
1 free US/Canada toll free number
Free Set Up
Free monthly reporting
ORDER NOW
BASIC
500 tickets/ month*
$1,245
24/7 English speaking support
Channels: email, phone, live-chat,
mobile app
1 free US/Canada toll free number
Free Set Up
Free monthly reporting
ORDER NOW
$3,218
ORDER NOW
Save up to 27%
https://wow24-7.io/contact-us https://wow24-7.io/contact-us https://wow24-7.io/contact-us
24/7 English speaking support
Channels: email, phone, live-chat,
mobile app, social media
1 free US/Canada toll free number
Free Set Up
Free monthly reporting
$5,400
ADVANCED
3,000 tickets/ month*
REQUEST CUSTOM PRICING
You can get all the benefits of
24/7 shared support team who will
cover all your current needs by
requesting a custom pricing!
ENTERPRISE
STANDARD
1,500 tickets/ month*
Save up to 14%
Shared team pricing
*In case of exceeding the limit of tickets per chosen pricing plan, we will charge the standard ticket fee as per your plan
https://wow24-7.io/contact-us
10. ** We can provide you with a support in another or additional languages. This type of services may require an additional charges. Please contact our Sales Representative to get more info.
* Standard agent schedule - 40 hours/week, 160 hours/month; Up to 300 tickets per month per agent. Workstation monthly rental and other equipment is already included to the price
English speaking support*
Channels: email, phone, live-chat ,
in App, social media
1 free US/Canada toll free number
Free Set Up
Free monthly reporting
ORDER NOW
BASIC
1-2 dedicated agents*
$1,800
English speaking support*
Channels: email, phone, live-chat ,
in App, social media
1 free US/Canada toll free number
Free Set Up
Free monthly reporting
ORDER NOW
$1,500
Save up to 17%
ORDER NOW
Save up to 33%
24/7 English speaking support*
Channels: email, phone, live-chat,
mobile app, social media
1 free US/Canada toll free number
Free Set Up
Free monthly reporting
$1,200
ADVANCED
6-10 dedicated agents*
REQUEST CUSTOM PRICING
ENTERPRISESTANDARD
3-5 dedicated agents*
https://wow24-7.io/contact-us
Dedicated team bundles
https://wow24-7.io/contact-us https://wow24-7.io/contact-us https://wow24-7.io/contact-us
You can get all the benefits of
24/7 shared support team who will
cover all your current needs by
requesting a custom pricing!
11. Contact us
When support is good, clients say “thanks”. When it’s stellar, they say “WOW!”
Our mission goes way beyond answering calls. Let us wow your customers. So much for one-size-fits-for-all solutions!
RAQUEST A CONSULTATIONhttps://wow24-7.io/contact-us
Operational office
1201 N Orange St 700,
Wilmington, U.S.
R&D office
30/39, Schekavitska str.,
Kiev, Ukraine,
+1 888 448 25 18 USA
+47 21 95 92 61 Norway
+49 30 5516 9265 Germany
sales@wow24-7.io