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MENTAL ACCOUNTING AND RELATED CATEGORIZATIONS IN THE CONTEXT OF
SELF-REGULATION
Andrijana Mušura
Zagreb school of economics and management
Jordanovac 110
10 000 Zagreb, Croatia
amusura@zsem.hr
Kristina Petrovečki
London school of economics and political science
Houghton Street, London WC2A 2AE
kristinapetrovecki@gmail.com
ABSTRACT
Purpose: The concept of mental accounting is part of a new scientific discipline which integrates insights psychology
into the area of economic decision making – behavioral economics. The problem of this research evolves around
questions whether mental accounting is kind of universal process as well as around question whether the tendency for
mental accounting serves as a function of different mindsets – deliberative and implemental. The notion of different
mindsets comes from self-regulation theory of action phases and that in relation to goal setting and pre and post
decision phase.
Design: All research questions are addressed in the experimental design, conducted on 200 participants. The tendency
for mental accounting is measured using five hypothetical situations within context of different mindsets.
Findings: The research showed that mental accounting is robust phenomenon which might play a self-regulatory role in
the context of saving decision making but not in the condition of experimentally induced manipulation but in the real
world decision making.
Originality/Value: The usage of experimental desing in analysis of mental accounting and related categroizations;
Approach to mental accounting in the context of self-regulation theories
Keywords: mental accounting, framing, self-regulation, deliberative mindset, implemental intentions
1. Introduction to research problem......................................................................................... 3
2. Theoretical framework.......................................................................................................... 1
2.1 Judgment and decision making.................................................................................................................. 1
2.1.1 Framing and Prospect theory......................................................................................................................................................1
2.1.2 Mental Accounting ..........................................................................................................................................................................2
2.2 The Theory of action phases ...................................................................................................................... 5
3. Research methodology .......................................................................................................... 7
3.1. Research design.............................................................................................................................................. 7
3.3. Procedure ......................................................................................................................................................... 8
3.4. Instrument........................................................................................................................................................ 9
3.5. Data analysis.................................................................................................................................................... 9
4. Results.................................................................................................................................... 9
4.1. Mental accounting hypothetical situations ......................................................................................... 9
4.2. test of initial comparability of experimental groups......................................................................10
4.3. Testing the main effect of mindset to susceptibility to mental accounting and interaction
effect of mindset and different situation frames......................................................................................11
5. Discussion and conclusions................................................................................................ 16
6. References ........................................................................................................................... 19
Appendix.................................................................................................................................. 22
1. Introduction to research problem
Mental accounting could be seen as a way of categorization of money within different situational contexts
where situations serve as frames that direct economic decisions. Using mental accounting, individuals help
themselves to facilitate judging about economic decisions. Nevertheless, some situations lead to activation of
different mental accounts and thus different judgments, although these differences are not accounted by
economic theory of rational decision-making. Judgment under influence of framing isn’t supported by
mainstream economic theory which posits that rational behavior is guided by narrow economic rules or
axioms. They include consistency of preferences and context independency of choice.
Openness for various information as well as unbiased and objective valuation of information characterizes
rational reasoning, if under “rational” we assume symmetric information. Individual, who reasons, takes into
account all available information in the process of reaching a rational decision. According to self-regulation
theory of action phases, when a decision is made, individual “closes” himself to available information
selectively processing information compatible with his goal. Selective perception includes susceptibility to
using heuristics in addition with specific mindset that encompasses this phase of self-regulation. Different
mindsets – deliberative and implemental, are properties of the before decision and after decision phase.
Research done with different modes of thinking has shown that inducing individuals into certain mindset,
frames their way of thinking, making them pay more attention to information congruent with the elicited
mindset. This phenomenon is called cognitive priming. Induced to deliberative mindset, individual
objectively perceives information about goal feasibility, while in implemental mindset individual is biased
towards overestimating this feasibility and thus protecting himself from the distractions found out of the goal
focus.
Taking all this into account, deliberative and implemental mindsets overlap with the notion of dual processes
of controlled and automatic cognition to a large extent. It gives us right to assume that subjects induced to
deliberative mindset will be less prone to heuristics, compared to the subjects induced to implemental
mindset who might show greater susceptibility to heuristics. In the latter, subject is encouraged to make
implemental intentions which help him shield his goal striving and motivate himself.
In the following research, we shall propose that mental accounting is a real and proven phenomenon. Also, in
the case of implemental mindset and focus on the goal, which in our case is “saving”, we assume subjects
will be more susceptible to mental accounting as a way of mind supporting the appointed goal. In the
economic sense, implemental mindset will lead to less rational behavior.
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2. Theoretical framework
2.1 Judgment and decision making
Judgment and decision-making is interdisciplinary field of work that is of great interest to a majority
of social science researchers. From the onset of their development, different approaches have been
essentially dealing with the question of how a person makes decisions. The modern field of judgment and
decision making study has made many advancements since the middle of the 20th
century. On one hand, a
significant contribution has been made by economists, mathematicians and statisticians, while on the other
hand, by political and social scientists, philosophers and psychologists. Attempts of integration of the two
perspectives, which makes the foundation of the judgment and decision making field, normative and
descriptive, have provoked development of behavioral economics – a scientific discipline that aims at
improving economic theory with explanatory and predictive power by providing it with proven and reliable
psychological foundations (Camerer & Loewenstein, 2002).
The 1979 paper by Daniel Kahneman and Amos Tversky titled “ Prospect theory: An analysis of decision
making under risk” and published in Econometrica went on to become the most cited paper in social sciences
(Kahneman & Tversky, 1979). One could argue that Kahneman and Tversky have provided the most
important contributions to the growth of Behavioral economics as a separate scientific discipline. At the
onset of their careers Kahneman & Tversky were studying intuitive beliefs and choices and limited
rationality and their prime goal was to advance the field of decision making in psychology (Kahneman,
2003). Since Kahneman & Tversky verified their findings with numbers and equations, economists took
them seriously, as a result “behavioral” decision-making finally got the deserved attention it deserved in the
mainstream economic discipline. While addressing heuristics, Kahneman & Tversky postulated about
decision making under conditions of uncertainty, that is, uncertainty about future outcomes. Under
conditions of uncertainty people are prone to make their own probability judgments of some events and thus
neglecting external information alongside their subjective judgment. The way people deal with complex and
numerous information points to usage of heuristics, that is contradictory to the normative rules of rational
decision-making.
2.1.1 Framing and Prospect theory
One of the central findings of Kahneman & Tversky is applied to the susceptibility of people to be
influenced by the way a situation or choice is presented. The authors equate the term “frame” with a
“reference point” and in the function of that reference point, people change their preferences. According to
Kahneman and Tversky (1981), decision-making “frame” involves personal view of the possible options,
their outcomes and the probability of linking options with their outcomes or consequences. The frame may
have external or internal source whereby it could be provided by formulation of a problem or it could arise
from personal characteristics such as beliefs, attitudes or habits. A classical experiment that the authors
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conducted on students and later on the academic staff and doctors is called Asian Disease (Kahneman and
Tversky, 1981). Kahneman & Tversky (1981) pointed out, with the study of Asian disease, the apparent
inconsistencies in making choices. The authors, using prospect theory, have modified the model of expected
utility taking into account different reasoning in the case of gains compared to losses.
The focal point of Prospect theory is that gains and losses are perceived very differently, meaning, they have
different psychological value to an individual. The same amount of loss or gain doesn't have the same
absolute consequences in terms of value (Picture 1). Losses actually hurt more than do gains feel good. Thus,
in the prospect of loss, a person becomes loss averse.
Figure 1: Losses and gains value function (Prospect theory)
Source: Kahneman & Tversky (1979)
Further assumptions derived from the Prospect theory include directions on how to frame certain financial
outcomes. For example, it is suggested that instead of one large gain, to maximize perceived psychological
value, it is better to offer more small gains that would end up in greater total sum of pleasures. In the terms
of gains, it is better to frame the situation as a one large loss than the number of smaller losses. These
assumptions based in Prospect theory later led Richar Thaler (1990, 1999) to develop the theory of mental
accounting.
2.1.2 Mental Accounting
Kahneman & Tversky in their work also studied psychological accounting as a way of framing
decisions. Subsequently, Thaler (1999) classified it as mental accounting and defined it as a set of cognitive
operations used by individuals or households to organize, evaluate and track their financial activities.
Mental accounting is based on the assumption that people make “irrational” economic decisions because of
the way they designed their schemes related to money and consumption. Mental accounting is a phenomenon
which examines the existence and the use of “mental accounts” through a set of cognitive operations that
individuals use in order to organize, evaluate and monitor financial activities, specifically gains and losses
(Brendl et al., 1998). In this context they use mental accounts that are mental categories that serve to group
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expenses and transactions associated with a particular event or option. The notion of mental accounting
distorts the economic concept of fungibility that assumes the absolute amount of money is equally perceived
regardless of the form (eg cheque, cash or card) (Brendl et al., 1998; Thaler, 1999; Chatterjee & Rose, 2012;
Chatterjee et al.,2000). Fungibility assumes that individuals are equally inclined to spend money regardless
of the form as long as the absolute value of the form of money is equivalent. Due to different mental
accounts, studies have shown that consumption associated with each account is perceived differently ie. it is
common fo r the same amount of money to have a different perceived value through different mental
accounts.
Frisch (1993) distinguishes between several framing categories (situations): with different reference points
such as gain/loss, relative/absolute value, nominally different mental accounts ("the theater ticket situation")
and the situation of irreversible costs as a separate framing category.
The method of hypothetical choices in the form of “imagine” is often referred to as the “thought experiment”
and it is assumed that the choices in that context are at least a reasonable approximation of behavior that
would happen in the “same” real context. Prospect theory by Kahneman and Tversky as well as Thaler’s
work on mental accounting is based on thought experiments. Angner and Loewenstein (2007) commented
that Thaler’s hypothetical situations are so real that they excuse themselves from criticism. In most cases in
the study of mental accounting experimental designs comprised of hypothetical situations are used. The most
common form of such an experimental design involves a minimum of two experimental groups that receive
different manipulative instructions or are simply placed in two different framing situations. Every situation
has two variants where mental accounting is proved by a statistically significant difference in the results
between these two situations.
In the context of the elaboration of Prospect theory (Kahneman & Tversky, 1981) conducted a study in the
situation of going to the theatre. They examined the likelihood of purchasing a ticket in the situation where
there has been a loss of a previously purchased ticket as well as in the situation of previously lost sums of
money equivalent to the price of the tickets. In the former scenario, after losing the purchased ticket, only
46% of participants were willing to buy a new ticket. This is significantly less than the 88% of participants
who are willing to buy a ticket after losing $ 10 from their wallet. Mental or psychological accounting
demonstrates that the “account” in a situation of losing a ticket has significantly negative balance and
therefore influences the decision about not buying a new ticket. Buying new tickets in this scenario falls
within the scope of an existing account where the first ticket was already purchased. Losing money is more
abstract and it doesn’t belong to any particular topical account thereby making it “easier” for people to give
the new $10 for a ticket (Brendl et al., 1998).
The literature on mental accounting also mentions sunk-cost effect which refers to the tendency of
continuing efforts to an activity after investing money, time or effort (Arkes and Blumer, 1983). In the
context of social psychology it refers to justifying the effort that is closely connected to the notion of
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cognitive dissonance (Festinger, 1957). Sunk cost leads to further investment in projects and events despite
new adverse conditions that reduce the effectiveness of the project as well as the attractiveness of further
pursuing the same activity. Arkes and Blumer (1985) and Thaler (1980) suggest that another interesting
example in which investing into something leads to the sunk-cost effect and commitment to a situation in
which they invest despite the adverse conditions. Though the authors, in their work, don’t mention concrete
results, they are discussing the phenomenon of increased willingness of going to a concert for which the
tickets have been bought in times of adverse financial conditions compared to participants who received the
same ticket. Participants were less likely to close the account in which they have a negative balance (they
paid for the ticket ) with the loss and to a greater extent, decided to go for the concert. Because money not
spent on the ticket is still not part of any account, losing it didn’t result in any negatively affected mental
account. Money per se is quite abstract notion (Ariely, 2009).
When faced with a choice between purchasing a jacket ($125) and a pocket calculator ($15) wherein every
situation is offered an additional saving option in the form of a 20 minute walk to a nearby store where the
same product costs $ 5 less ($120 jacket and $10 calculator), the participants would rather choose walking in
the situation of buying the pocket calculator (Tversky & Kahneman, 1981). The study showed that
participants were again influenced by topical account. Greater perceived saving in the case of a pocket
calculator had a greater impact on the final decision whereby 68% of the participants stated they would
prefer to walk for a $5 saving in the case of a pocket calculator in contrast to 29% for the identical saving in
the case of jackets (Kahneman & Tversky, 1983). The example also shows that people take into account the
context and instead of absolute value they perceive relative value of the outcome. As a result, they value
money less, which encourages higher expenditure and the value of a small discount is decreased. Just as the
money didn’t demonstrate fungibility in the situation of a “movie”, in the same sense, in this situation “time”
also hasn’t demonstrated fungiblity. Specifically the value of time in relation to saving is the same in both
situations but the context and frame of the situation have a greater impact on us. The scenarios described
above are not compatible with the classical theory of economic consumer behavior but with the Prospect
theory. According to Prospect theory, the same amount of money is differently perceived in the context of
different mental accounts, in this case, set on the basis savings in absolute terms (Kahneman &
Tversky,1981).
The effect of windfall gain is related to the house money fallacy. This fallacy is defined by different
categorization and a different propensity to spend the money an individual finds not his own but received by
prior gambling (Thaler & Johnoson, 1990, Milkman et al, 2009). In classical study conducted by Thaler &
Johnson (1990), participants were exposed to two situations: 1) possibility to gamble after receiving $30
where by further gambling there is a 50% chance to gain $9 and a 50% chance to lose $ 9, and 2) possibility
of gambling where there is a 50% chance of winning $ 39 and 50% chance of winning $ 21. Participants
were willing to gamble in the first situation (77% vs. 44%), which the authors called the two step
process since in the first step subject "gets money" and in the second step subject is presented with the
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gamble "at once". As an explanation of this phenomenon Thaler & Johnson (1990) state that after winning,
gambling preference depends on the amount of potential loss. Small loss and higher income become
integrated, which reduces the impact of risk aversion and risk seeking increases. According to Thaler and
Johnson (1990), the second situation does not give the sense that participants were "ahead" of the potential
losses in that case the assumption which stands arises from Prospect theory - the loss potentiates risk seeking
Mental accounting can be a very useful strategy to organize knowledge. Given that we organize our
knowledge in the form of goals, mental categories are becoming goals that include relevant information
related to individual goals, their achievement and reference points for comparison to external factors and
contexts (Brendl et al., 1998). Following the logic of mental accounting as way of self regulation and taking
into account the goal of the study where we will try to connect two fields which are dealing with mental
processes and behavioral regulation it is necessary to make an introduction to the theory of self-regulation.
2.2 The Theory of action phases
Gollwitzer and Bargh (1996) in their theory of action phases breaks down the process of self-
regulation on: 1) Predecision action phase, 2) Making a decision and preaction phase, 3) Action initiation
and the action phase and 4) Goal achievement and the post action phase. This model makes a significant
distinction between the two processes - motivational and volitional, that provide two different mindsets.
Mindset is based on cognitive processes that encourage task solving that is activated precisely with that
mindset. With regard to deliberative and implemental mindset, mode of thinking refers to cognitive
procedures related to the way a person chooses between different options or how a person plans an action to
reach desired goal. In the end, theory of action phases has its anchor in numerous empirical studies,
experimental as well as applied (eg. HRM) (Gollwitzer i Bargh, 1996; Heckhausen i Heckhausen, 2008).
First step in this self-regulation process is pre-action phase where potential personal goal is closely
considered taking into account all personal neEd. and wishes. When a person decides to reach the chosen
goal, a transition to post-decision (pre-action) phase leads individual takes actions or behaves in the direction
of the goal. This includes committing to the goal, forming implemental intentions and action planning. This
phase ends when action phase begins. Action phase is characterized with action intention and behavior that
leads to reaching the goal.
When goal directed activities result in certain outcome, post-action phase begins where an individual
evaluates the outcome. When all the activities stop, goal disengagement, outcome evaluation and self-
reflection start (Gollwitzer, 1990, Heckhausen i Heckhausen, 2008).
In pre-decision phase, deliberative mindset is activated while in preaction and action phase volitional
implemental mindset is implied. In the last phase, we return to the motivational process, this time evaluative.
Pre-decision and post-action phase imply motivational, while pre-action and action phase imply volitional
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process – the mere core of self-regulation process. Since motivational and volitional processes activate
different mindsets, there is a strong distinction between mental account assigned to pre-decision deliberation
and mental account activated to forming intentions. Different cognitive orientations are adaptive inasmuch as
the context of decision making and available cognitive resources.
When motivational process is activated, a person is cognitively oriented to deliberation. Individual is
thinking about his need and wants to choose the ones which are desired and achievable. The focus is set on
reasoning about positive and negative information concerning the goals one is deliberating about. It is shown
that experimental induction to deliberative mindset leads to greater openness for information, objectively
evaluating the options, cognitive priming to information relevant for goal desirability and lesser
susceptibility to self-serving biases like illusion of control or unrealistic positive self-perception (Gollwitzer i
sur., 1990, Gollwitzer i Kinney, 1989, Armor i Taylor, 2003; Brandstaetter i sur., 2001, Gollwitzer i
Oettingen, 1998).
In a phase where a decision about the goal is reached, the individual is planning the action and is focused on
information supporting his goal. This includes committing to the favorable opportunities for action and
creating implementation intentions. Implemental mindset is characterized by focusing to goal achievement,
to questions such as “when”, “where” and “how” to initiate, attain and finish behaviors directed to achieving
the goal. Focusing himself to the implementations, individual creates positive illusions and heightens his
expectations related to the goal achievability (Taylor i Gollwitzer, 1995). By doing this, a person is assuring
itself with an active goal approach.
The key concept in the context of volitional process is making implementation intentions, which in
comparison to just deliberating about the goal, have greater influence on the volition toward reaching the
goal (Gollwitzer i Bargh, 1996). Implementation intentions are subordinated to goal intention and can be
found in the form of “If situation X happens, then I’ll do Y”. This form is relevant in the case that a problem
of volition in reaching the goal arises. In their classical study, Gollwitzer and Brandstätter (1997) were
looking at the degree in which two groups of students will fulfill their assignment on time. Participants were
induced to two different mindsets and the task included writing a report about their holiday times. The
deadline was 48 hours. The research showed that two thirds of participants that planned details on how and
when to write the report, really submitted the report due to the deadline. On the other hand, only one third of
participants who didn’t write their implementation intentions submitted the task on time.
Taking all into account, the main research question of this paper is to explore if there is a mental accounting
effect, or in other words, do the differently framed hypothetical situations elicit different responses and if
activating different mindsets leads to greater susceptibility to mental accounting. We expect that the framing
effect exist to acknowledge the construct of mental accounts. Furthermore, we expect to find that by
inducing subjects to deliberative mindset will lead to less mental accounting. In the situation of implemental
mindset, subjects will be more susceptible to mental accounting since some frames of the situations will be
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more compatible with their goal than this will be the case in the deliberative condition. The goal about which
our subjects will deliberate or plan action is saving. Activities that people are not at ease with usually involve
short-term costs and only long-term benefits and therefore require an intensive self-regulation of behavior
and commitment (Gollwitzer and Oettingen, 1998). Saving is just one of those activities. It requires a high
degree of self-control and commitment, and assumes that the behavior towards people is neither inherent nor
easily conducted (Laibson et al., 1998). If we manage to confirm the assumption about the existence of
mental accounting in relation to implemental mindset, it could mean that mental accounting indeed serves as
a way of self-regulating behavior. In this line of thought, these findings could be helpful in creating policies
that help direct people to certain economic goals that benefit their financial well-being.
The main goal of this research is to verify the existence of mental accounting phenomenon and its relation to
different self-regulatory mindsets. Research objectives:
1. To test the existence of mental accounting by using hypothetical decision scenarios with different situation
frames
2. To analyze whether susceptibility to mental accounting can be related to different self-regulatory mindsets
induced by experimental manipulation
3. Research methodology
3.1. Research design
Experimental research design consists of two independent measures. Independent variable refers to
different mindsets and has two levels or conditions (IV):
1) Deliberative mindset that is induced by using questionnaire instructions to deliberate about goal of saving
(IV11).
2) Implemental mindset induced by using questionnaire instructions to make implemental intentions about
goal of saving (IV12).
Dependent variable represents mental accounting usually measured by using hypothetical decision making
situations related to some kind of money transaction. To provide evidence for the existence of mental
accounting there need to be two versions of the situation. Two different versions of the situations differ in the
frame of situation meaning that situations are economically equivalent but not in the sense of context they
describe. The difference in participants’ answers indicates that frames elicit different types of mental
environment and thus different judgment and response. Participants respond in the range from 0 to 100% of
probability of required action.
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Since there are two levels of independent variable and every situation requires two versions of the frame, we
used four versions of questionnaire. Therefore, we had four independent measures or groups. Schematic
overview of research design is shown in Figure 1.
Figure 2. Scheme of experimental research design
Mindset (IV)
Deliberative mindset (IV1)
Questionnaire version 1 (IV1QV1)
Questionnaire version 2 (IV1QV2)
Implemental mindset (IV2)
Questionnaire version 1 (IV2QV1)
Questionnaire version 2 (IV2QV2)
The goal of experimental part of this research is to examine the effects of different mindset on susceptibility
to mental accounting. Besides this goal, our general goal is to test the presence of mental accounting
regardless of different mindsets.
3.2. Sampling
Research was conducted during 2013. Participants were selected using nonprobabilistic method. Main
criteria for the participant selection were permanent employment or retirement. This criteria is selected
because of the assumption that people who have some kind of experience with money have more developed
money schemes therefore being more appropriate as participants in a research that deals with economic
mental.
Two hundred participants (N=200) participated in this research. Each experimental group consisted of
hundred participants (N=100) in which half of the participants had one version of mental accounting
situations and the other half the other version.
Age ranged from 21 to 80 years, with a mean of 34 (M=33,80, SD=9,46). There were 57% of males and 43%
of females. Majority of participants had some kind of college degree (54%), about one third had master or
doctoral degree (31%) while 15% had only high school degree. Average personal income was 7776 kunas
(equivalent of 1140 USD) per month. Participants moslty save (72%)
3.3. Procedure
To participants who agreed to take part in this research, the purpose of the research was explained with the
notion that their response to it was anonymous. It was accentuated that this research is relevant to the study
of how people make economic decisions orally as well as in the header of the questionnaire. Participants
filled out the questionnaires individually and delivered them sealed in provided envelopes. All participants
were randomly assigned the experimental conditions. They had a chance to select the envelope they wanted.
Duration for filling the questionnaire was estimated to be 10 minutes.
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3.4. Instrument
Instrument for this research had four versions (Appendix). Every questionnaire version had manipulative
instructions which directed the participants to either think of making a decision about saving (writing two
reasons pro and con) or to think of how to implement the decision about saving (writing four reasons how to
implement decision to save). After this manipulative instruction, participants answered the question about the
level of commitment to the decision to save. This control question was: “How committed do you feel to
behave accordingly to the goal of saving in certain situations?”. Participants answered using probabilities in
range from 0 to 100%.
Each questionnaire version had different manipulative instruction that was responsible to induce different
mindsets. The instructions were created by modifying the instructions used in original studies conducted by
Gollwitzer and his colleagues.
Deliberative mindset (IV11): “Imagine you are thinking about saving. Take your time and think of two
reasons of why say YES to saving and two reasons of why NOT to save. Write down your reasons in the
lines below”. (same instruction to QV1 and QV2)
Implemental mindset (IV12): „Imagine that you have decided to save. Take your time and think of at least
four key steps or actions you are willing to take so you can stick to your decision about saving. Write down
your answers in the form of “In situation …, I’ll try to ...” or “I’ll put effort to…”. (same instruction to QV1
and QV2)
3.5. Data analysis
When the data was collected, it was entered into SPSS 17. The data was analyzed using Descriptive
statistics, Chi-square test and GLM Univariate analysis methods.
4. Results
4.1. Mental accounting hypothetical situations
After manipulative instructions and control questions, participants responded to 5 hypothetical
situations using probabilities (0 to 100%) while giving answers to these situations. Every mental accounting
situation implies to specific mental accounting phenomena and represents nominal category. Different
frames are needed to help demonstrate existence of mental accounting and the effect of these frames. All
situations are taken from original studies and/or are in certain degree adjusted or/and changed. Examples of
mental accounting situations are presented in Appendix.
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In Table 1, for every situation there is an indication of the direction of framed answer. Since
participants answered these situations using the level of probability of certain action, sign “less” or “more”
indicates the direction of answer in relation to mean average of the group. In the case of sign “less” (<),
framed answer is the one that in this version has smaller (absolute) value.1
Table 1. Direction of answers within situational frames
QV 1 QV 2
Frame Response
direction
Frame Response
direction
Theatre Loss of ticket < Loss of money >
Concert Received ticket < Bought ticket >
Walk Greater relative saving > Smaller relaive saving <
Gambling Prior gain > Prior loss <
Coin House money > No house money <
4.2. test of initial comparability of experimental groups
When using experimental research design it is necessary to assure random assignment in
experimental conditions or groups. This precondition is necessary to ensure that the groups are comparable
according to relevant traits so the effects of known and unknown variables are equally distributed to all
experimental conditions (Milas, 2005). To test statistical significance of frequencies in different
demographic categories we used Chi-square test and ANOVA. Participants in all 4 experimental situations
are comparable to all tested demographic characteristics. The test of comparability of experimental groups in
relation to gender, education and saving are presented in Table 5 while age and income comparability test is
shown in Table 6.
Table 5. Test of comparability between experimental conditions regarding sex, education and saving
N
Sex Education Saving
M F (1) (2) (3) Yes No
1. IV1
V1 50 33 17 6 24 20 33 14
V2 50 26 24 10 26 14 33 17
2. IV2 V1 50 29 21 5 31 14 35 7
1
For clearer picture please read full situation descriptions and its frames in Appendix
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V2 50 26 24 9 27 14 35 15
200 114 86 30 108 62 138 53
Total
χ²=2,693, p>0,01 χ²=4,972, p>0,01 χ²=4,275, p>0,01
Table 6. Test of comparability between experimental conditions regarding age and income
N Average age Average income
1. IV1
V1 50 33,9 7894,,4
V2 50 33,2 7373,3
2. IV2
V1 50 34,2 7584,8
V2 50 34 8277,3
Total 200 33,8 7745,1
F=0,087, p>0,01 F=0,335, p>0,01
4.3. Testing the main effect of mindset to susceptibility to mental accounting and interaction
effect of mindset and different situation frames
Before the testing for main effect of different mindsets, we are interested in notion whether there is an effect
of different frames. In other words we are examining mental accounting or effect of framing. If there is a
statistically significant difference in mean averages of participant’s responses between groups who received
different versions of questionnaire, we can assert that mental accounting is real phenomenon. In that case,
different frames elicited different mental effects resulting thus in different response values. Since each
situation is contextually different or we could say idiosyncratic, we’ll analyze them separately using
ANOVA.
When looking at the data in Table 7, we can conclude that in all situations of mental accounting we found
statistically significant difference in average means from different frames of situations. These results indicate
that different frames result in difference in responses and, respectively, proving the existence of mental
accounting. Participants are, in general, more inclined to buy theatre ticket after losing amount of money
equivalent to the price of ticket rather than after losing already purchased ticket (F=59,613, p<0,05), more
apt to go to the concert during a thunderstorm when they have bought their ticket rather than after receiving
it for free (F=50,805, p<0,05), more ready to walk for relatively larger amount of savings while buying a
smaller product (F=7,282, p<0,05), more willing to gamble after prior gain instead of prior loss (F=31,923,
p<0,05) and more prone to gamble in the situation of gambling with house money instead of their own
(F=7,289, p<0,05). Greatest difference in responses between different frames of one situation we found in
the case of concert situation, where the difference in values between two frames amounts 33% following
12
theatre situation where the difference between frame response values equals 31%. Frames in these situations
result in most significant mental accounting where judgment is influenced by decision context and where
deciding in present moment depends heavily on past events. In the concert situation ones answer is
influenced by sunk cost and in the theatre situation ones answer is influenced by different perception of
money presented in different forms. The smallest difference in responses is found in two versions of Walk
situation where high mean average value indicates great readiness to walk additionally for additional saving
in both frames. Rather low mean averages are found in situations that include some kind of gambling – Coin
and Gambling situation. In general, participants are more risk averse, especially in the frame of gambling
after prior loss and when gambling with own money. In addition, it is interesting to notice the values of
standard deviations (Table 7). High standard deviations in one of the version inside one hypothetical
situation might indicate that those frames elicit intensive mental accounts.
Table 7. Descriptive statistics and ANOVA for effects of frames of all situations of mental accounting
One of the basic assumptions in this research is that participants induced to different mindsets will display
different susceptibility to mental accounting. More precisely, we expect that participants induced to
implemental mindset and thus more oriented to the goal of saving will be more prone to be influenced by
certain situation frames. That is, we anticipate interaction effects between different modes of thinking
(mindsets) and different versions of situations.
To test this assumption, firstly we’ll test the level of commitment after inducing participants with different
manipulation instructions. Participants induced to implemental mindset and thinking about the decision to
save show statistically higher level of commitment to saving (M=69%) compared to participants induced to
deliberate about saving (M=60%) (F=5,233, p<0,05 (Table 8). Although this difference in mean averages is
significant, it is important to notice that on average, most participant estimate relatively high level of
commitment to saving irrespective of manipulative induction (around 65%).
Table 8. Test of main effect of mindset on goal commitment (control question)
Mindset M SD N
Deliberative 60,24 31,6 100
Implemental 69,40 23,2 100
df 1
QV 1
M SD
QV 2
M SD SD F p
Theatre 61,97 36,8 93 13,85 59,613 0,000
Concert 28,09 29,4 61,5 35,85 50,805 0,000
Walk 91,64 15,73 82,77 27,37 7,282 0,008
Gambling 32,37 34,71 10,05 16,26 31,923 0,000
Coin 27,19 36,41 15,11 24,22 7,289 0,008
13
F 5,233
p 0,023
In accordance with theoretical assumptions, manipulative instructions led to statistically significant
difference in the level of commitment to saving following the assumption that different mindsets will lead to
different level of susceptibility to mental accounting (Tables 9 and 10). The effect of different mindsets on
susceptibility to mental accounting appeared to be insignificant meaning that different mindsets have no
connection to susceptivity to mental accounting (Table 10). From looking at the significance of interaction
effects, we conclude that in each situation of mental accounting there is no difference in mean averages in
different mindset conditions. Participants are influenced by frames, equally in deliberative and implemental
mindset condition.
Table 9. Descriptive statistics for situations across two mindsets and two questionnaire versions
Theatre Concert Walk Gamble Coin
Mindset QV M SD M SD M SD M SD M SD
Deliberative 1 28,16 38,42 28,47 30,64 89,57 17,38 32,30 38,15 28,16 38,42
2 19,13 26,81 66,74 34,85 84,85 23,55 11,49 18,05 19,13 26,81
Total 23,78 33,45 47,80 37,91 87,18 20,75 22,22 31,75 23,78 33,45
Implemental 1 26,22 34,65 27,70 28,38 93,82 13,66 32,44 31,28 26,22 34,64
2 10,82 20,54 56,26 36,42 80,60 30,98 8,62 14,28 10,82 20,54
Total 19,01 29,78 42,42 35,62 87,13 24,80 20,90 27,21 19,01 29,78
Table 10. Test of main and interaction effects for different mindsets across different versions of mental
accounting situations
F p
Theatre Mindset 0,219 0,64
QV*Mindset 0,008 0,927
Concert Mindset 1,439 0,232
QV*Mindset 1,073 0,302
Walk Mindset 0 1
QV*Mindset 1,638 0,202
Gambling Mindset 0,12 0,73
QV*Mindset 0,145 0,703
Coin Mindset 1,283 0,259
QV*Mindset 0,459 0,482
Since the attempt of inducing participants to different levels of commitment to saving had its effect, there is
still possibility that this result is influenced by the fact that some participants save a priori. Therefore we
could assume that the act of saving in real life might interfere with our manipulative instructions and/or
influence participants in their susceptibility to frames and mental accounts. Therewith, if we control for the
variable of saving we might miss out the difference found in the level of commitment between different
mindset conditions. Test of this assumption can be found in Tables 11 and 12.
14
Table 11. Descriptive statistics for the level of dedication to the goal of saving for respondents who
save and those who don't save
M SD N
Don't save 49,49 30,425 51
Save 69,2 25,209 134
Total 63,77 28,087 185
Table 12. ANCOVA for mindsets and the level of dedication while controlling for saving
Source df Mean Square F Sig.
Mindset 1 2522,129 3,578 0,06
Saving 1 12800,81 18,161 0,00
We ran ANCOVA while controlling for variable of mindset induction and obtained the result that
participants who save have higher level of goal commitment independent of manipulative priming
(F=18,161, p<0,05). Participants who save feel more committed to saving (M=70%) compared to ones who
aren’t saving (M=50%). In this analysis, difference in the commitment level between participants in different
mindset condition is not statistical significant any more (p>0,05). This result indicates that the manipulation
effect is mediated by the saving in real life. Furthermore, we assumed that participants who save in real life
will consequently, in certain mental accounting situations, show more susceptibility to mental accounts
(Table 13 and 14).
Table 13. Descriptive statistics for situations across two questionnaire versions and according to saving
behavior
Theatre Concert Walk Gamble Coin
QV Saving M SD M SD M SD M SD M SD
1 No 57,62 37,93 41,50 32,04 84,71 18,83 27,62 29,94 25,38 35,56
Yes 61,96 36,78 24,37 28,46 92,47 15,39 36,39 36,22 29,39 37,26
Total 60,94 36,89 28,26 30,00 90,84 16,36 34,36 34,91 28,46 36,72
2 No 89,43 16,38 64,16 35,19 90,43 20,41 10,65 16,57 19,66 26,82
Yes 95,38 12,15 60,25 36,35 79,06 29,61 9,76 16,22 12,98 22,82
Total 93,46 13,85 61,50 35,85 82,77 27,37 10,05 16,26 15,11 24,22
Total No 76,33 31,32 55,44 35,48 88,36 19,84 17,50 24,16 22,06 30,59
Yes 77,91 32,45 42,31 37,18 85,87 24,34 23,77 31,42 21,68 32,27
Total 77,47 32,06 45,94 37,09 86,55 23,17 22,01 29,63 21,79 31,73
15
Table 14. Test of main and interaction effects for different versions of mental accounting situations
and different saving behavior
F p
Theatre
QV 49,691 0,000
Saving 1,235 0,268
QV*Saving 0,03 0,862
Concert
QV 28,39 0,000
Saving 3,667 0,057
QV*Saving 1,449 0,230
Walk
QV 0,933 0,335
Saving 0,206 0,651
QV*Saving 5,795 0,017
Gambling
QV 23,509 0,000
Saving 0,769 0,382
QV*Saving 1,152 0,285
Coin
QV 4,478 0,036
Saving 0,065 0,799
QV*Saving 1,042 0,309
Taking all the data from Tables 13 and 14 into account, we can conclude that the assumption about the effect
of saving on responses in different framing situations is not wholly justified. Nevertheless, there is
interesting results in the Concert situations where participants who save show greater sensitivity to the
context since there is an average of 24% probability of going to concert after buying the ticket and an
average of 60% probability of going to concert in the frame of receiving the ticket. In the case of participants
who don’t save, we found that on average there is 42% probability of going to concert in the former
condition and average of 64% of probability of going to concert in the later condition. This effect of saving is
statistically significant (F=3,667, p<0,06). In addition, a difference in susceptiveness to context is
significantly greater for participants who save when it comes to version of Walk situation that includes
greater relative saving. We found significant interaction effect between saving and frames of this situation
(F=5,795, p<0,05). Participants who save are more prone to walking for additional discount when it is
perceived as larger relative to original price (M=36%) compared to participants who don’t save (M=28%).
This difference is not found in the other frame of this situation where the amount saved after walking is the
same but its relative share in original price is smaller (M=10% vs. M=11%). In the rest of the situation
frames we found no significant results.
16
5. Discussion and conclusions
The first analysis we have focused on relates to general check of framing effects in mental
accounting of hypothetical situations. Since there was a statistically significant framing effect in every pair
of situation versions, it seems that mental accounting is a robust and constant phenomenon. From the
literature review, situations Theatre and Walk are the first ones that made Kahneman and Tversky’s research
known and “famous”. For example, Theater situation that is referred to as reference point situation resulted
in strongest framing effect when looking at the F-ratio value (Table 7). The other scenarios pointing to
phenomena like house money effect, sunk cost fallacy, loss aversion were proven to exist since the framing
resulted in statistically significant differences in responses to different frames. Situations that are
economically equivalent or assumed to elicit rational responses independant of the frames actually result in
framing effects. Different mental contexts that they activate, influence the direction of participants responses.
Furthermore, statistically justified effectiveness of manipulative instruction has led to a greater sense of
commitment to saving in the condition of implemental mindset compared to the level of commitment in the
deliberative mindset condition. However, this result went above the range of significant value when we
controlled for the variable of saving. This result indicates that the importance of real life decisions can hardly
be simulated in hypothetical situations. There is moderately high level of commitment to saving among all
the participants, which can be discussed in the light of current economic situation in Croatia. Our
manipulative instructions only contributed slightly to already present commitment to saving.
The test of main effects of different mindset effect resulted in absence of any significant value, suggesting
that directing participants to think either openly or more economically focused doesn’t result in different
susceptibility to mental accounting. Nevertheless, dividing participants to the ones who save and the ones
that don’t and looking at their susceptivity to mental accounting, we found some interesting data that slightly
leads to a premise that saving could be related to certain situations of mental accounting. This result
indicated that our manipulative instruction interacted with the saving that participants encounter in their real
life. Again, if we assume, as it will be discussed in following paragraphs, that mental accounting is not a part
of an irrational thought, then the premise about the effects of different mindsets on mental accounting need
to be reexamined.
Thaler (1999) and Heath & Soll (1996) hold interesting perspectives on mental accounting as a way of self-
control through mental budgeting. Within every mental accounting situation used in this research we have a
frame that elicits strong mental frame or context that shapes participants responds. From looking at the mean
averages, we can notice that participants show indicative level of loss aversion and “spending” aversion
(Table 7). More disruptive frames include lost theatre ticket, bought concert ticket, walking for higher
relative saving, gambling after prior loss and tossing a coin while not using house money. Combining that
with the result that on average participants feel 60% committed to save it seems that mental accounting could
17
be considered as a way of self-regulation. It is, thus, justified to conclude that mental accounting cannot be
seen as irrational but rather useful as a self-regulatory strategy. Although susceptibility to mental accounting
is far from normative assumptions of rationality, this System 1 thinking is not necessarily a measure of
irrationality. Saving, in an economic context, is rational behavior since the level of spending in this moment
decreases so that in future there is a better quality of life. Hypothesis that mental accounting (and/or
framing) is irrational is falsely built up since Thaler (1999) himself indicates that it is not even useful to
question whether mental accounting is rational or not. The right question is whether it’s useful or not. From
that perspective, mental accounting is very reasonable to use. According to Chatterjee et al. (2009), mental
accounting is one of the most relevant theories of decision making in the last 50 years. It is a rich and
descriptive theory about the way humans makes economic decisions and the way schemes about money and
spending are set up. If we perceive mental accounting as a way of categorizing or grouping, it doesn’t lead to
suboptimal economic decisions but provides us with facilitated approach to information relevant to our goal
(Henderson & Peterson, 1992). In this context, mental accounting rather facilitates than undermines
reasoning aligned with the goals.
In this research we confirmed numerous violations of rationality axiom that assumes consistency of
preferences independent of the way situation is presented. Furthermore, only one word can influence mental
context and lead to different perception of situation and consequently different response. This results is in
line with all the research that accentuate the contextuality of peoples decision-making process. Accepting the
fact that people don't make decisions in vacuum but in the real-life and very subjective context, means that
by creating this decision context we can influence the direction of decisions. Applications of this finding
show great potential in the arena of public policy (Thaler, Sunstein and Balz, 2010). For example, if we
make salient the information about saving to people or remind them of their own saving, we could direct
them to make more rational choices. Choice architecture that takes into account effects of situational framing
can be the tool to "push" people into making decisions that serve in their better interest. Moreover, the
finding that instructing people to make implementation intentions to save actually made them feel more
commited to saving, could also serve as a great tool to motivate people to be more aligned with the behavior
that leads to their goals. The main problem with goal acomplishment is the lack of intentions and actual steps
of actions that help achieve the set goals. There is a need to design real-life experimental research that tests
these assumptions. One major contribution of this research is its greater real-life validity and experimental
design used on people who earn and save their own money. Most of the research done in the field of decision
making is conducted mostly on students (Henrich, Heine and Norenzayan, 2010).
Methodological limitations of this research are several. Firstly, making hypothetical implementation
intentions is not as strong as they are in real life. Although there is stronger correlation between intention and
behavior rather than between attitude and behavior, we still hold on to situations that are only present in
mental context. The reason we didn’t confirmed the main effect of different mindsets on mental accounting
could be assigned to this methodological remark. Likewise, the measure of response might also affect the
18
end results since we used the level of intention expressed in percentages. In most of original studies, authors
used categorical responses like “yes” and “no”. We decided to use the scale so we could perform parametric
statistics. Furthermore, the way a question is asked can also lead to different answers. Gigerenzer (2005)
found that conjunction fallacy in Linda situation doesn’t exist if one changes the question that represents
measure of heuristical reponse. In the future, it is advisable to expand the analysis to individual
characteristics like personality, cognitive style and similar. Also, it is commendable to use more hypothetical
situations or categorize them and develop more situations that represent one type of mental accounting. It
would be interesting, also, to develop instrument to measure susceptibility to mental accounting.
The aim of the present research was to examine whether mental accounting "exists" and whether different
mindsets lead to different susceptibility to mental accounting. In line with the problems of this research, we
can say that mental accounting measured by using differently framed hypothetical situations exists as a
robust phenomenon. Regarding the absence of statistically significant main effect of different mindset to
susceptibility to mental accounting, we reject the hypotheses that inducing participants to different mindsets
will lead to more or less mental accounting. Participants manipulated to implemental and deliberative
mindset do not differ in their level of susceptibility to mental accounting. Some results indicate that there
could be a connection between different mindset and certain types of mental accounting but this assumption
neEd. further investigation.
19
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22
Appendix
Mental accounting frames/situation versions:
THEATRE
QV1 You have decided to see a play and paid the admission price of 30 kunas per ticket. As you enter the
theater you discover that you have lost the ticket. The seat was not marked and the ticket cannot be
recovered. Please estimate from 0 to 100% probability of buying a new ticket:
(Heuristical answer is indicated by lower estimated probability)
QV2 You have decided to see a play where admission is 30 kunas per ticket. As you enter the theater you
discover that you have lost a 30 kunas from your pocket. Please estimate from 0 to 100% probability of
buying a ticket:
(Heuristical answer is indicated by higher estimated probability)
WALK
QV1 You are about to purchase a shirt for 300 kunas. The salesman informs you that the shirt you wish to
buy is on sale for 250 kunas at the other branch of the store, located 20 minutes walk away. Please estimate
from 0 to 100% probability of walking to the other store:
(Heuristical answer is indicated by higher estimated probability)
QV2 You are about to purchase a suit for 850 kunas. The salesman informs you that the suit you wish to buy
is on sale for 800 kunas at the other branch of the store, located 20 minutes walk away. Please estimate from
0 to 100% probability of walking to the other store:
(Heuristical answer is indicated by lower estimated probability)
CONCERT
QV1 You won a free Croatian music stars concert ticket from the radio show. The same ticket in sales costs
150 kunas. On the day of the concert, the weather forecast goes badly announcing a huge thunderstorm.
Please estimate from 0 to 100% probability of going to the concert:
(Heuristical answer is indicated by lower estimated probability)
QV2 You bought a ticket for the concert of Croatian music stars for which you payed 150 kunas. On the day
of the concert, the weather forecast goes badly announcing a huge thunderstorm. Please estimate from 0 to
100% probability of going to the concert:
(Heuristical answer is indicated by higher estimated probability)
GAMBLING
QV1 You are in the company of your friends. Just for the fun, you decide to gamble. You have just received
500 kunas. With further gambling you have 50% chance of gaining 250 kunas and 50% of losing 250 kunas.
Please estimate from 0 to 100% probability of further gambling:
(Heuristical answer is indicated by higher estimated probability)
QV2 You are in the company of your friends. Just for the fun, you decide to gamble. You have just lost 500
kunas. With further gambling you have 50% chance of gaining 250 kunas and 50% of losing 250 kunas.
Please estimate from 0 to 100% probability of further gambling:
(Heuristical answer is indicated by lower estimated probability)
COIN
QV1 You have just won 250 kunas following an offer of tossing a coin: if head, you receive 80 kunas and if
tails you lose 80 kunas. Please estimate from 0 to 100% probability of further gambling:
(Heuristical answer is indicated by higher estimated probability)
QV2 You have an offer of receiving 250 kunas right away or accepting a gamble of coin tossing where you
can receive either 170 or 330 kunas. Please estimate from 0 to 100% probability of further gambling:
(Heuristical answer is indicated by lower estimated probability)
23
QV1 DELIBERATIVE MINDSET CONDITION
Dear Sir or Madam,
This research is about understanding how people think about money and make money decisions. The
questionnaire you are about to fulfill is anonymous and it will take you 10 minutes to complete. The results
will be used only in scientific purposes.
Thank you for your participation
Imagine you are thinking about saving. Take your time and think of two reasons of why say YES to saving
and two reasons of why NOT to save. Write down your reasons in the lines below:
PRO
_______________________________________________________________________
_______________________________________________________________________
CON
_______________________________________________________________________
______________________________________________________________________
Please indicate the level of commitment you feel toward saving and to take advantage of certain situations to
contribute to your goal of saving? _______%
Now, please carefully read the following situations and answer to questions put afterward.
You have decided to see a play and paid the admission price of 30 kunas per ticket. As you enter the theater
you discover that you have lost the ticket. The seat was not marked and the ticket cannot be recovered.
Please estimate from 0 to 100% probability of buying a new ticket:
You are about to purchase a shirt for 300 kunas. The salesman informs you that the shirt you wish to buy is
on sale for 250 kunas at the other branch of the store, located 20 minutes walk away. Please estimate from 0
to 100% probability of walking to the other store:
You won a free Croatian music stars concert ticket from the radio show. The same ticket in sales costs 150
kunas. On the day of the concert, the weather forecast goes badly announcing a huge thunderstorm. Please
estimate from 0 to 100% probability of going to the concert:
You are in the company of your friends. Just for the fun, you decide to gamble. You have just received 500
kunas. With further gambling you have 50% chance of gaining 250 kunas and 50% of losing 250 kunas.
Please estimate from 0 to 100% probability of further gambling:
You have just won 250 kunas following an offer of tossing a coin: if head, you receive 80 kunas and if tails
you lose 80 kunas. Please estimate from 0 to 100% probability of further gambling:
Please answer following demographic questions:
1. Age ________.
2. Sex
1. Male
2. Female
3. Education:
1. Unfinished primary school
2. Primary school
3. High school
4. College
5. Master level (MA, MSc, MBA or other)
6. PhD
24
4. Please indicate your personal income: ____________________kunas.
5. Do you save additional money:
Yes
No
QV2 DELIBERATIVE MINDSET CONDITION
Dear Sir or Madam,
This research is about understanding how people think about money and make money decisions. The
questionnaire you are about to fulfill is anonymous and it will take you 10 minutes to complete. The results
will be used only in scientific purposes.
Thank you for your participation
Imagine you are thinking about saving. Take your time and think of two reasons of why say YES to saving
and two reasons of why NOT to save. Write down your reasons in the lines below:
PRO
_______________________________________________________________________
_______________________________________________________________________
CON
_______________________________________________________________________
_______________________________________________________________________
Please indicate the level of commitment you feel toward saving and to take advantage of certain situations to
contribute to your goal of saving? _______%
Now, please carefully read the following situations and answer to questions put afterward.
You have decided to see a play where admission is 30 kunas per ticket. As you enter the theater you discover
that you have lost a 30 kunas from your pocket. Please estimate from 0 to 100% probability of buying a
ticket:
You are about to purchase a suit for 850 kunas. The salesman informs you that the suit you wish to buy is on
sale for 800 kunas at the other branch of the store, located 20 minutes walk away. Please estimate from 0 to
100% probability of walking to the other store:
You bought a ticket for the concert of Croatian music stars for which you payed 150 kunas. On the day of the
concert, the weather forecast goes badly announcing a huge thunderstorm. Please estimate from 0 to 100%
probability of going to the concert:
You are in the company of your friends. Just for the fun, you decide to gamble. You have just lost 500 kunas.
With further gambling you have 50% chance of gaining 250 kunas and 50% of losing 250 kunas. Please
estimate from 0 to 100% probability of further gambling:
You have an offer of receiving 250 kunas right away or accepting a gamble of coin tossing where you can
receive either 170 or 330 kunas. Please estimate from 0 to 100% probability of further gambling:
Please answer following demographic questions:
1. Age ________.
25
2. Sex
1. Male
2. Female
3. Education:
1. Unfinished primary school
2. Primary school
3. High school
4. College
5. Master level (MA, MSc, MBA or other)
6. PhD
4. Please indicate your personal income: ____________________kunas.
5. Do you save additional money:
Yes
No
QV1 IMPLEMENTAL MINDSET CONDITION
Dear Sir or Madam,
This research is about understanding how people think about money and make money decisions. The
questionnaire you are about to fulfill is anonymous and it will take you 10 minutes to complete. The results
will be used only in scientific purposes.
Thank you for your participation
Imagine that you have decided to save. Take your time and think of at least four key steps or actions you are
willing to take so you can stick to your decision about saving. Write down your answers in the form of “In
situation …, I’ll try to ...” or “I’ll put effort to…
STEPS:
_______________________________________________________________________
_______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Please indicate the level of commitment you feel toward saving and to take advantage of certain situations to
contribute to your goal of saving? _______%
Now, please carefully read the following situations and answer to questions put afterward.
You have decided to see a play and paid the admission price of 30 kunas per ticket. As you enter the theater
you discover that you have lost the ticket. The seat was not marked and the ticket cannot be recovered.
Please estimate from 0 to 100% probability of buying a new ticket:
You are about to purchase a shirt for 300 kunas. The salesman informs you that the shirt you wish to buy is
on sale for 250 kunas at the other branch of the store, located 20 minutes walk away. Please estimate from 0
to 100% probability of walking to the other store:
You won a free Croatian music stars concert ticket from the radio show. The same ticket in sales costs 150
kunas. On the day of the concert, the weather forecast goes badly announcing a huge thunderstorm. Please
estimate from 0 to 100% probability of going to the concert:
26
You are in the company of your friends. Just for the fun, you decide to gamble. You have just received 500
kunas. With further gambling you have 50% chance of gaining 250 kunas and 50% of losing 250 kunas.
Please estimate from 0 to 100% probability of further gambling:
You have just won 250 kunas following an offer of tossing a coin: if head, you receive 80 kunas and if tails
you lose 80 kunas. Please estimate from 0 to 100% probability of further gambling:
Please answer following demographic questions:
1. Age ________.
2. Sex
1. Male
2. Female
3. Education:
1. Unfinished primary school
2. Primary school
3. High school
4. College
5. Master level (MA, MSc, MBA or other)
6. PhD
4. Please indicate your personal income: ____________________kunas.
5. Do you save additional money:
Yes
No
QV2 IMPLEMENTAL MINDSET CONDITION
Dear Sir or Madam,
This research is about understanding how people think about money and make money decisions. The
questionnaire you are about to fulfill is anonymous and it will take you 10 minutes to complete. The results
will be used only in scientific purposes.
Thank you for your participation
Imagine that you have decided to save. Take your time and think of at least four key steps or actions you are
willing to take so you can stick to your decision about saving. Write down your answers in the form of “In
situation …, I’ll try to ...” or “I’ll put effort to…
STEPS:
____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
Please indicate the level of commitment you feel toward saving and to take advantage of certain situations to
contribute to your goal of saving? _______%
Now, please carefully read the following situations and answer to questions put afterward.
You have decided to see a play where admission is 30 kunas per ticket. As you enter the theater you discover
that you have lost a 30 kunas from your pocket. Please estimate from 0 to 100% probability of buying a
ticket:
27
You are about to purchase a suit for 850 kunas. The salesman informs you that the suit you wish to buy is on
sale for 800 kunas at the other branch of the store, located 20 minutes walk away. Please estimate from 0 to
100% probability of walking to the other store:
You bought a ticket for the concert of Croatian music stars for which you payed 150 kunas. On the day of
the concert, the weather forecast goes badly anouncing a huge thunderstorm. Please estimate from 0 to 100%
probability of going to the concert:
You are in the company of your friends. Just for the fun, you decide to gamble. You have just lost 500 kunas.
With further gambling you have 50% chance of gaining 250 kunas and 50% of losing 250 kunas. Please
estimate from 0 to 100% probability of further gambling:
You have an offer of receiving 250 kunas right away or accepting a gamble of coin tossing where you can
receive either 170 or 330 kunas. Please estimate from 0 to 100% probability of further gambling:
Please answer following demographic questions:
1. Age ________.
2. Sex
1. Male
2. Female
3. Education:
1. Unfinished primary school
2. Primary school
3. High school
4. College
5. Master level (MA, MSc, MBA or other)
6. PhD
4. Please indicate your personal income: ____________________kunas.
5. Do you save additional money:
Yes
No

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RISEBA-Mental-accounting-Musura-Petrovecki-full-paper

  • 1. MENTAL ACCOUNTING AND RELATED CATEGORIZATIONS IN THE CONTEXT OF SELF-REGULATION Andrijana Mušura Zagreb school of economics and management Jordanovac 110 10 000 Zagreb, Croatia amusura@zsem.hr Kristina Petrovečki London school of economics and political science Houghton Street, London WC2A 2AE kristinapetrovecki@gmail.com ABSTRACT Purpose: The concept of mental accounting is part of a new scientific discipline which integrates insights psychology into the area of economic decision making – behavioral economics. The problem of this research evolves around questions whether mental accounting is kind of universal process as well as around question whether the tendency for mental accounting serves as a function of different mindsets – deliberative and implemental. The notion of different mindsets comes from self-regulation theory of action phases and that in relation to goal setting and pre and post decision phase. Design: All research questions are addressed in the experimental design, conducted on 200 participants. The tendency for mental accounting is measured using five hypothetical situations within context of different mindsets. Findings: The research showed that mental accounting is robust phenomenon which might play a self-regulatory role in the context of saving decision making but not in the condition of experimentally induced manipulation but in the real world decision making. Originality/Value: The usage of experimental desing in analysis of mental accounting and related categroizations; Approach to mental accounting in the context of self-regulation theories Keywords: mental accounting, framing, self-regulation, deliberative mindset, implemental intentions
  • 2. 1. Introduction to research problem......................................................................................... 3 2. Theoretical framework.......................................................................................................... 1 2.1 Judgment and decision making.................................................................................................................. 1 2.1.1 Framing and Prospect theory......................................................................................................................................................1 2.1.2 Mental Accounting ..........................................................................................................................................................................2 2.2 The Theory of action phases ...................................................................................................................... 5 3. Research methodology .......................................................................................................... 7 3.1. Research design.............................................................................................................................................. 7 3.3. Procedure ......................................................................................................................................................... 8 3.4. Instrument........................................................................................................................................................ 9 3.5. Data analysis.................................................................................................................................................... 9 4. Results.................................................................................................................................... 9 4.1. Mental accounting hypothetical situations ......................................................................................... 9 4.2. test of initial comparability of experimental groups......................................................................10 4.3. Testing the main effect of mindset to susceptibility to mental accounting and interaction effect of mindset and different situation frames......................................................................................11 5. Discussion and conclusions................................................................................................ 16 6. References ........................................................................................................................... 19 Appendix.................................................................................................................................. 22
  • 3. 1. Introduction to research problem Mental accounting could be seen as a way of categorization of money within different situational contexts where situations serve as frames that direct economic decisions. Using mental accounting, individuals help themselves to facilitate judging about economic decisions. Nevertheless, some situations lead to activation of different mental accounts and thus different judgments, although these differences are not accounted by economic theory of rational decision-making. Judgment under influence of framing isn’t supported by mainstream economic theory which posits that rational behavior is guided by narrow economic rules or axioms. They include consistency of preferences and context independency of choice. Openness for various information as well as unbiased and objective valuation of information characterizes rational reasoning, if under “rational” we assume symmetric information. Individual, who reasons, takes into account all available information in the process of reaching a rational decision. According to self-regulation theory of action phases, when a decision is made, individual “closes” himself to available information selectively processing information compatible with his goal. Selective perception includes susceptibility to using heuristics in addition with specific mindset that encompasses this phase of self-regulation. Different mindsets – deliberative and implemental, are properties of the before decision and after decision phase. Research done with different modes of thinking has shown that inducing individuals into certain mindset, frames their way of thinking, making them pay more attention to information congruent with the elicited mindset. This phenomenon is called cognitive priming. Induced to deliberative mindset, individual objectively perceives information about goal feasibility, while in implemental mindset individual is biased towards overestimating this feasibility and thus protecting himself from the distractions found out of the goal focus. Taking all this into account, deliberative and implemental mindsets overlap with the notion of dual processes of controlled and automatic cognition to a large extent. It gives us right to assume that subjects induced to deliberative mindset will be less prone to heuristics, compared to the subjects induced to implemental mindset who might show greater susceptibility to heuristics. In the latter, subject is encouraged to make implemental intentions which help him shield his goal striving and motivate himself. In the following research, we shall propose that mental accounting is a real and proven phenomenon. Also, in the case of implemental mindset and focus on the goal, which in our case is “saving”, we assume subjects will be more susceptible to mental accounting as a way of mind supporting the appointed goal. In the economic sense, implemental mindset will lead to less rational behavior.
  • 4. 1 2. Theoretical framework 2.1 Judgment and decision making Judgment and decision-making is interdisciplinary field of work that is of great interest to a majority of social science researchers. From the onset of their development, different approaches have been essentially dealing with the question of how a person makes decisions. The modern field of judgment and decision making study has made many advancements since the middle of the 20th century. On one hand, a significant contribution has been made by economists, mathematicians and statisticians, while on the other hand, by political and social scientists, philosophers and psychologists. Attempts of integration of the two perspectives, which makes the foundation of the judgment and decision making field, normative and descriptive, have provoked development of behavioral economics – a scientific discipline that aims at improving economic theory with explanatory and predictive power by providing it with proven and reliable psychological foundations (Camerer & Loewenstein, 2002). The 1979 paper by Daniel Kahneman and Amos Tversky titled “ Prospect theory: An analysis of decision making under risk” and published in Econometrica went on to become the most cited paper in social sciences (Kahneman & Tversky, 1979). One could argue that Kahneman and Tversky have provided the most important contributions to the growth of Behavioral economics as a separate scientific discipline. At the onset of their careers Kahneman & Tversky were studying intuitive beliefs and choices and limited rationality and their prime goal was to advance the field of decision making in psychology (Kahneman, 2003). Since Kahneman & Tversky verified their findings with numbers and equations, economists took them seriously, as a result “behavioral” decision-making finally got the deserved attention it deserved in the mainstream economic discipline. While addressing heuristics, Kahneman & Tversky postulated about decision making under conditions of uncertainty, that is, uncertainty about future outcomes. Under conditions of uncertainty people are prone to make their own probability judgments of some events and thus neglecting external information alongside their subjective judgment. The way people deal with complex and numerous information points to usage of heuristics, that is contradictory to the normative rules of rational decision-making. 2.1.1 Framing and Prospect theory One of the central findings of Kahneman & Tversky is applied to the susceptibility of people to be influenced by the way a situation or choice is presented. The authors equate the term “frame” with a “reference point” and in the function of that reference point, people change their preferences. According to Kahneman and Tversky (1981), decision-making “frame” involves personal view of the possible options, their outcomes and the probability of linking options with their outcomes or consequences. The frame may have external or internal source whereby it could be provided by formulation of a problem or it could arise from personal characteristics such as beliefs, attitudes or habits. A classical experiment that the authors
  • 5. 2 conducted on students and later on the academic staff and doctors is called Asian Disease (Kahneman and Tversky, 1981). Kahneman & Tversky (1981) pointed out, with the study of Asian disease, the apparent inconsistencies in making choices. The authors, using prospect theory, have modified the model of expected utility taking into account different reasoning in the case of gains compared to losses. The focal point of Prospect theory is that gains and losses are perceived very differently, meaning, they have different psychological value to an individual. The same amount of loss or gain doesn't have the same absolute consequences in terms of value (Picture 1). Losses actually hurt more than do gains feel good. Thus, in the prospect of loss, a person becomes loss averse. Figure 1: Losses and gains value function (Prospect theory) Source: Kahneman & Tversky (1979) Further assumptions derived from the Prospect theory include directions on how to frame certain financial outcomes. For example, it is suggested that instead of one large gain, to maximize perceived psychological value, it is better to offer more small gains that would end up in greater total sum of pleasures. In the terms of gains, it is better to frame the situation as a one large loss than the number of smaller losses. These assumptions based in Prospect theory later led Richar Thaler (1990, 1999) to develop the theory of mental accounting. 2.1.2 Mental Accounting Kahneman & Tversky in their work also studied psychological accounting as a way of framing decisions. Subsequently, Thaler (1999) classified it as mental accounting and defined it as a set of cognitive operations used by individuals or households to organize, evaluate and track their financial activities. Mental accounting is based on the assumption that people make “irrational” economic decisions because of the way they designed their schemes related to money and consumption. Mental accounting is a phenomenon which examines the existence and the use of “mental accounts” through a set of cognitive operations that individuals use in order to organize, evaluate and monitor financial activities, specifically gains and losses (Brendl et al., 1998). In this context they use mental accounts that are mental categories that serve to group
  • 6. 3 expenses and transactions associated with a particular event or option. The notion of mental accounting distorts the economic concept of fungibility that assumes the absolute amount of money is equally perceived regardless of the form (eg cheque, cash or card) (Brendl et al., 1998; Thaler, 1999; Chatterjee & Rose, 2012; Chatterjee et al.,2000). Fungibility assumes that individuals are equally inclined to spend money regardless of the form as long as the absolute value of the form of money is equivalent. Due to different mental accounts, studies have shown that consumption associated with each account is perceived differently ie. it is common fo r the same amount of money to have a different perceived value through different mental accounts. Frisch (1993) distinguishes between several framing categories (situations): with different reference points such as gain/loss, relative/absolute value, nominally different mental accounts ("the theater ticket situation") and the situation of irreversible costs as a separate framing category. The method of hypothetical choices in the form of “imagine” is often referred to as the “thought experiment” and it is assumed that the choices in that context are at least a reasonable approximation of behavior that would happen in the “same” real context. Prospect theory by Kahneman and Tversky as well as Thaler’s work on mental accounting is based on thought experiments. Angner and Loewenstein (2007) commented that Thaler’s hypothetical situations are so real that they excuse themselves from criticism. In most cases in the study of mental accounting experimental designs comprised of hypothetical situations are used. The most common form of such an experimental design involves a minimum of two experimental groups that receive different manipulative instructions or are simply placed in two different framing situations. Every situation has two variants where mental accounting is proved by a statistically significant difference in the results between these two situations. In the context of the elaboration of Prospect theory (Kahneman & Tversky, 1981) conducted a study in the situation of going to the theatre. They examined the likelihood of purchasing a ticket in the situation where there has been a loss of a previously purchased ticket as well as in the situation of previously lost sums of money equivalent to the price of the tickets. In the former scenario, after losing the purchased ticket, only 46% of participants were willing to buy a new ticket. This is significantly less than the 88% of participants who are willing to buy a ticket after losing $ 10 from their wallet. Mental or psychological accounting demonstrates that the “account” in a situation of losing a ticket has significantly negative balance and therefore influences the decision about not buying a new ticket. Buying new tickets in this scenario falls within the scope of an existing account where the first ticket was already purchased. Losing money is more abstract and it doesn’t belong to any particular topical account thereby making it “easier” for people to give the new $10 for a ticket (Brendl et al., 1998). The literature on mental accounting also mentions sunk-cost effect which refers to the tendency of continuing efforts to an activity after investing money, time or effort (Arkes and Blumer, 1983). In the context of social psychology it refers to justifying the effort that is closely connected to the notion of
  • 7. 4 cognitive dissonance (Festinger, 1957). Sunk cost leads to further investment in projects and events despite new adverse conditions that reduce the effectiveness of the project as well as the attractiveness of further pursuing the same activity. Arkes and Blumer (1985) and Thaler (1980) suggest that another interesting example in which investing into something leads to the sunk-cost effect and commitment to a situation in which they invest despite the adverse conditions. Though the authors, in their work, don’t mention concrete results, they are discussing the phenomenon of increased willingness of going to a concert for which the tickets have been bought in times of adverse financial conditions compared to participants who received the same ticket. Participants were less likely to close the account in which they have a negative balance (they paid for the ticket ) with the loss and to a greater extent, decided to go for the concert. Because money not spent on the ticket is still not part of any account, losing it didn’t result in any negatively affected mental account. Money per se is quite abstract notion (Ariely, 2009). When faced with a choice between purchasing a jacket ($125) and a pocket calculator ($15) wherein every situation is offered an additional saving option in the form of a 20 minute walk to a nearby store where the same product costs $ 5 less ($120 jacket and $10 calculator), the participants would rather choose walking in the situation of buying the pocket calculator (Tversky & Kahneman, 1981). The study showed that participants were again influenced by topical account. Greater perceived saving in the case of a pocket calculator had a greater impact on the final decision whereby 68% of the participants stated they would prefer to walk for a $5 saving in the case of a pocket calculator in contrast to 29% for the identical saving in the case of jackets (Kahneman & Tversky, 1983). The example also shows that people take into account the context and instead of absolute value they perceive relative value of the outcome. As a result, they value money less, which encourages higher expenditure and the value of a small discount is decreased. Just as the money didn’t demonstrate fungibility in the situation of a “movie”, in the same sense, in this situation “time” also hasn’t demonstrated fungiblity. Specifically the value of time in relation to saving is the same in both situations but the context and frame of the situation have a greater impact on us. The scenarios described above are not compatible with the classical theory of economic consumer behavior but with the Prospect theory. According to Prospect theory, the same amount of money is differently perceived in the context of different mental accounts, in this case, set on the basis savings in absolute terms (Kahneman & Tversky,1981). The effect of windfall gain is related to the house money fallacy. This fallacy is defined by different categorization and a different propensity to spend the money an individual finds not his own but received by prior gambling (Thaler & Johnoson, 1990, Milkman et al, 2009). In classical study conducted by Thaler & Johnson (1990), participants were exposed to two situations: 1) possibility to gamble after receiving $30 where by further gambling there is a 50% chance to gain $9 and a 50% chance to lose $ 9, and 2) possibility of gambling where there is a 50% chance of winning $ 39 and 50% chance of winning $ 21. Participants were willing to gamble in the first situation (77% vs. 44%), which the authors called the two step process since in the first step subject "gets money" and in the second step subject is presented with the
  • 8. 5 gamble "at once". As an explanation of this phenomenon Thaler & Johnson (1990) state that after winning, gambling preference depends on the amount of potential loss. Small loss and higher income become integrated, which reduces the impact of risk aversion and risk seeking increases. According to Thaler and Johnson (1990), the second situation does not give the sense that participants were "ahead" of the potential losses in that case the assumption which stands arises from Prospect theory - the loss potentiates risk seeking Mental accounting can be a very useful strategy to organize knowledge. Given that we organize our knowledge in the form of goals, mental categories are becoming goals that include relevant information related to individual goals, their achievement and reference points for comparison to external factors and contexts (Brendl et al., 1998). Following the logic of mental accounting as way of self regulation and taking into account the goal of the study where we will try to connect two fields which are dealing with mental processes and behavioral regulation it is necessary to make an introduction to the theory of self-regulation. 2.2 The Theory of action phases Gollwitzer and Bargh (1996) in their theory of action phases breaks down the process of self- regulation on: 1) Predecision action phase, 2) Making a decision and preaction phase, 3) Action initiation and the action phase and 4) Goal achievement and the post action phase. This model makes a significant distinction between the two processes - motivational and volitional, that provide two different mindsets. Mindset is based on cognitive processes that encourage task solving that is activated precisely with that mindset. With regard to deliberative and implemental mindset, mode of thinking refers to cognitive procedures related to the way a person chooses between different options or how a person plans an action to reach desired goal. In the end, theory of action phases has its anchor in numerous empirical studies, experimental as well as applied (eg. HRM) (Gollwitzer i Bargh, 1996; Heckhausen i Heckhausen, 2008). First step in this self-regulation process is pre-action phase where potential personal goal is closely considered taking into account all personal neEd. and wishes. When a person decides to reach the chosen goal, a transition to post-decision (pre-action) phase leads individual takes actions or behaves in the direction of the goal. This includes committing to the goal, forming implemental intentions and action planning. This phase ends when action phase begins. Action phase is characterized with action intention and behavior that leads to reaching the goal. When goal directed activities result in certain outcome, post-action phase begins where an individual evaluates the outcome. When all the activities stop, goal disengagement, outcome evaluation and self- reflection start (Gollwitzer, 1990, Heckhausen i Heckhausen, 2008). In pre-decision phase, deliberative mindset is activated while in preaction and action phase volitional implemental mindset is implied. In the last phase, we return to the motivational process, this time evaluative. Pre-decision and post-action phase imply motivational, while pre-action and action phase imply volitional
  • 9. 6 process – the mere core of self-regulation process. Since motivational and volitional processes activate different mindsets, there is a strong distinction between mental account assigned to pre-decision deliberation and mental account activated to forming intentions. Different cognitive orientations are adaptive inasmuch as the context of decision making and available cognitive resources. When motivational process is activated, a person is cognitively oriented to deliberation. Individual is thinking about his need and wants to choose the ones which are desired and achievable. The focus is set on reasoning about positive and negative information concerning the goals one is deliberating about. It is shown that experimental induction to deliberative mindset leads to greater openness for information, objectively evaluating the options, cognitive priming to information relevant for goal desirability and lesser susceptibility to self-serving biases like illusion of control or unrealistic positive self-perception (Gollwitzer i sur., 1990, Gollwitzer i Kinney, 1989, Armor i Taylor, 2003; Brandstaetter i sur., 2001, Gollwitzer i Oettingen, 1998). In a phase where a decision about the goal is reached, the individual is planning the action and is focused on information supporting his goal. This includes committing to the favorable opportunities for action and creating implementation intentions. Implemental mindset is characterized by focusing to goal achievement, to questions such as “when”, “where” and “how” to initiate, attain and finish behaviors directed to achieving the goal. Focusing himself to the implementations, individual creates positive illusions and heightens his expectations related to the goal achievability (Taylor i Gollwitzer, 1995). By doing this, a person is assuring itself with an active goal approach. The key concept in the context of volitional process is making implementation intentions, which in comparison to just deliberating about the goal, have greater influence on the volition toward reaching the goal (Gollwitzer i Bargh, 1996). Implementation intentions are subordinated to goal intention and can be found in the form of “If situation X happens, then I’ll do Y”. This form is relevant in the case that a problem of volition in reaching the goal arises. In their classical study, Gollwitzer and Brandstätter (1997) were looking at the degree in which two groups of students will fulfill their assignment on time. Participants were induced to two different mindsets and the task included writing a report about their holiday times. The deadline was 48 hours. The research showed that two thirds of participants that planned details on how and when to write the report, really submitted the report due to the deadline. On the other hand, only one third of participants who didn’t write their implementation intentions submitted the task on time. Taking all into account, the main research question of this paper is to explore if there is a mental accounting effect, or in other words, do the differently framed hypothetical situations elicit different responses and if activating different mindsets leads to greater susceptibility to mental accounting. We expect that the framing effect exist to acknowledge the construct of mental accounts. Furthermore, we expect to find that by inducing subjects to deliberative mindset will lead to less mental accounting. In the situation of implemental mindset, subjects will be more susceptible to mental accounting since some frames of the situations will be
  • 10. 7 more compatible with their goal than this will be the case in the deliberative condition. The goal about which our subjects will deliberate or plan action is saving. Activities that people are not at ease with usually involve short-term costs and only long-term benefits and therefore require an intensive self-regulation of behavior and commitment (Gollwitzer and Oettingen, 1998). Saving is just one of those activities. It requires a high degree of self-control and commitment, and assumes that the behavior towards people is neither inherent nor easily conducted (Laibson et al., 1998). If we manage to confirm the assumption about the existence of mental accounting in relation to implemental mindset, it could mean that mental accounting indeed serves as a way of self-regulating behavior. In this line of thought, these findings could be helpful in creating policies that help direct people to certain economic goals that benefit their financial well-being. The main goal of this research is to verify the existence of mental accounting phenomenon and its relation to different self-regulatory mindsets. Research objectives: 1. To test the existence of mental accounting by using hypothetical decision scenarios with different situation frames 2. To analyze whether susceptibility to mental accounting can be related to different self-regulatory mindsets induced by experimental manipulation 3. Research methodology 3.1. Research design Experimental research design consists of two independent measures. Independent variable refers to different mindsets and has two levels or conditions (IV): 1) Deliberative mindset that is induced by using questionnaire instructions to deliberate about goal of saving (IV11). 2) Implemental mindset induced by using questionnaire instructions to make implemental intentions about goal of saving (IV12). Dependent variable represents mental accounting usually measured by using hypothetical decision making situations related to some kind of money transaction. To provide evidence for the existence of mental accounting there need to be two versions of the situation. Two different versions of the situations differ in the frame of situation meaning that situations are economically equivalent but not in the sense of context they describe. The difference in participants’ answers indicates that frames elicit different types of mental environment and thus different judgment and response. Participants respond in the range from 0 to 100% of probability of required action.
  • 11. 8 Since there are two levels of independent variable and every situation requires two versions of the frame, we used four versions of questionnaire. Therefore, we had four independent measures or groups. Schematic overview of research design is shown in Figure 1. Figure 2. Scheme of experimental research design Mindset (IV) Deliberative mindset (IV1) Questionnaire version 1 (IV1QV1) Questionnaire version 2 (IV1QV2) Implemental mindset (IV2) Questionnaire version 1 (IV2QV1) Questionnaire version 2 (IV2QV2) The goal of experimental part of this research is to examine the effects of different mindset on susceptibility to mental accounting. Besides this goal, our general goal is to test the presence of mental accounting regardless of different mindsets. 3.2. Sampling Research was conducted during 2013. Participants were selected using nonprobabilistic method. Main criteria for the participant selection were permanent employment or retirement. This criteria is selected because of the assumption that people who have some kind of experience with money have more developed money schemes therefore being more appropriate as participants in a research that deals with economic mental. Two hundred participants (N=200) participated in this research. Each experimental group consisted of hundred participants (N=100) in which half of the participants had one version of mental accounting situations and the other half the other version. Age ranged from 21 to 80 years, with a mean of 34 (M=33,80, SD=9,46). There were 57% of males and 43% of females. Majority of participants had some kind of college degree (54%), about one third had master or doctoral degree (31%) while 15% had only high school degree. Average personal income was 7776 kunas (equivalent of 1140 USD) per month. Participants moslty save (72%) 3.3. Procedure To participants who agreed to take part in this research, the purpose of the research was explained with the notion that their response to it was anonymous. It was accentuated that this research is relevant to the study of how people make economic decisions orally as well as in the header of the questionnaire. Participants filled out the questionnaires individually and delivered them sealed in provided envelopes. All participants were randomly assigned the experimental conditions. They had a chance to select the envelope they wanted. Duration for filling the questionnaire was estimated to be 10 minutes.
  • 12. 9 3.4. Instrument Instrument for this research had four versions (Appendix). Every questionnaire version had manipulative instructions which directed the participants to either think of making a decision about saving (writing two reasons pro and con) or to think of how to implement the decision about saving (writing four reasons how to implement decision to save). After this manipulative instruction, participants answered the question about the level of commitment to the decision to save. This control question was: “How committed do you feel to behave accordingly to the goal of saving in certain situations?”. Participants answered using probabilities in range from 0 to 100%. Each questionnaire version had different manipulative instruction that was responsible to induce different mindsets. The instructions were created by modifying the instructions used in original studies conducted by Gollwitzer and his colleagues. Deliberative mindset (IV11): “Imagine you are thinking about saving. Take your time and think of two reasons of why say YES to saving and two reasons of why NOT to save. Write down your reasons in the lines below”. (same instruction to QV1 and QV2) Implemental mindset (IV12): „Imagine that you have decided to save. Take your time and think of at least four key steps or actions you are willing to take so you can stick to your decision about saving. Write down your answers in the form of “In situation …, I’ll try to ...” or “I’ll put effort to…”. (same instruction to QV1 and QV2) 3.5. Data analysis When the data was collected, it was entered into SPSS 17. The data was analyzed using Descriptive statistics, Chi-square test and GLM Univariate analysis methods. 4. Results 4.1. Mental accounting hypothetical situations After manipulative instructions and control questions, participants responded to 5 hypothetical situations using probabilities (0 to 100%) while giving answers to these situations. Every mental accounting situation implies to specific mental accounting phenomena and represents nominal category. Different frames are needed to help demonstrate existence of mental accounting and the effect of these frames. All situations are taken from original studies and/or are in certain degree adjusted or/and changed. Examples of mental accounting situations are presented in Appendix.
  • 13. 10 In Table 1, for every situation there is an indication of the direction of framed answer. Since participants answered these situations using the level of probability of certain action, sign “less” or “more” indicates the direction of answer in relation to mean average of the group. In the case of sign “less” (<), framed answer is the one that in this version has smaller (absolute) value.1 Table 1. Direction of answers within situational frames QV 1 QV 2 Frame Response direction Frame Response direction Theatre Loss of ticket < Loss of money > Concert Received ticket < Bought ticket > Walk Greater relative saving > Smaller relaive saving < Gambling Prior gain > Prior loss < Coin House money > No house money < 4.2. test of initial comparability of experimental groups When using experimental research design it is necessary to assure random assignment in experimental conditions or groups. This precondition is necessary to ensure that the groups are comparable according to relevant traits so the effects of known and unknown variables are equally distributed to all experimental conditions (Milas, 2005). To test statistical significance of frequencies in different demographic categories we used Chi-square test and ANOVA. Participants in all 4 experimental situations are comparable to all tested demographic characteristics. The test of comparability of experimental groups in relation to gender, education and saving are presented in Table 5 while age and income comparability test is shown in Table 6. Table 5. Test of comparability between experimental conditions regarding sex, education and saving N Sex Education Saving M F (1) (2) (3) Yes No 1. IV1 V1 50 33 17 6 24 20 33 14 V2 50 26 24 10 26 14 33 17 2. IV2 V1 50 29 21 5 31 14 35 7 1 For clearer picture please read full situation descriptions and its frames in Appendix
  • 14. 11 V2 50 26 24 9 27 14 35 15 200 114 86 30 108 62 138 53 Total χ²=2,693, p>0,01 χ²=4,972, p>0,01 χ²=4,275, p>0,01 Table 6. Test of comparability between experimental conditions regarding age and income N Average age Average income 1. IV1 V1 50 33,9 7894,,4 V2 50 33,2 7373,3 2. IV2 V1 50 34,2 7584,8 V2 50 34 8277,3 Total 200 33,8 7745,1 F=0,087, p>0,01 F=0,335, p>0,01 4.3. Testing the main effect of mindset to susceptibility to mental accounting and interaction effect of mindset and different situation frames Before the testing for main effect of different mindsets, we are interested in notion whether there is an effect of different frames. In other words we are examining mental accounting or effect of framing. If there is a statistically significant difference in mean averages of participant’s responses between groups who received different versions of questionnaire, we can assert that mental accounting is real phenomenon. In that case, different frames elicited different mental effects resulting thus in different response values. Since each situation is contextually different or we could say idiosyncratic, we’ll analyze them separately using ANOVA. When looking at the data in Table 7, we can conclude that in all situations of mental accounting we found statistically significant difference in average means from different frames of situations. These results indicate that different frames result in difference in responses and, respectively, proving the existence of mental accounting. Participants are, in general, more inclined to buy theatre ticket after losing amount of money equivalent to the price of ticket rather than after losing already purchased ticket (F=59,613, p<0,05), more apt to go to the concert during a thunderstorm when they have bought their ticket rather than after receiving it for free (F=50,805, p<0,05), more ready to walk for relatively larger amount of savings while buying a smaller product (F=7,282, p<0,05), more willing to gamble after prior gain instead of prior loss (F=31,923, p<0,05) and more prone to gamble in the situation of gambling with house money instead of their own (F=7,289, p<0,05). Greatest difference in responses between different frames of one situation we found in the case of concert situation, where the difference in values between two frames amounts 33% following
  • 15. 12 theatre situation where the difference between frame response values equals 31%. Frames in these situations result in most significant mental accounting where judgment is influenced by decision context and where deciding in present moment depends heavily on past events. In the concert situation ones answer is influenced by sunk cost and in the theatre situation ones answer is influenced by different perception of money presented in different forms. The smallest difference in responses is found in two versions of Walk situation where high mean average value indicates great readiness to walk additionally for additional saving in both frames. Rather low mean averages are found in situations that include some kind of gambling – Coin and Gambling situation. In general, participants are more risk averse, especially in the frame of gambling after prior loss and when gambling with own money. In addition, it is interesting to notice the values of standard deviations (Table 7). High standard deviations in one of the version inside one hypothetical situation might indicate that those frames elicit intensive mental accounts. Table 7. Descriptive statistics and ANOVA for effects of frames of all situations of mental accounting One of the basic assumptions in this research is that participants induced to different mindsets will display different susceptibility to mental accounting. More precisely, we expect that participants induced to implemental mindset and thus more oriented to the goal of saving will be more prone to be influenced by certain situation frames. That is, we anticipate interaction effects between different modes of thinking (mindsets) and different versions of situations. To test this assumption, firstly we’ll test the level of commitment after inducing participants with different manipulation instructions. Participants induced to implemental mindset and thinking about the decision to save show statistically higher level of commitment to saving (M=69%) compared to participants induced to deliberate about saving (M=60%) (F=5,233, p<0,05 (Table 8). Although this difference in mean averages is significant, it is important to notice that on average, most participant estimate relatively high level of commitment to saving irrespective of manipulative induction (around 65%). Table 8. Test of main effect of mindset on goal commitment (control question) Mindset M SD N Deliberative 60,24 31,6 100 Implemental 69,40 23,2 100 df 1 QV 1 M SD QV 2 M SD SD F p Theatre 61,97 36,8 93 13,85 59,613 0,000 Concert 28,09 29,4 61,5 35,85 50,805 0,000 Walk 91,64 15,73 82,77 27,37 7,282 0,008 Gambling 32,37 34,71 10,05 16,26 31,923 0,000 Coin 27,19 36,41 15,11 24,22 7,289 0,008
  • 16. 13 F 5,233 p 0,023 In accordance with theoretical assumptions, manipulative instructions led to statistically significant difference in the level of commitment to saving following the assumption that different mindsets will lead to different level of susceptibility to mental accounting (Tables 9 and 10). The effect of different mindsets on susceptibility to mental accounting appeared to be insignificant meaning that different mindsets have no connection to susceptivity to mental accounting (Table 10). From looking at the significance of interaction effects, we conclude that in each situation of mental accounting there is no difference in mean averages in different mindset conditions. Participants are influenced by frames, equally in deliberative and implemental mindset condition. Table 9. Descriptive statistics for situations across two mindsets and two questionnaire versions Theatre Concert Walk Gamble Coin Mindset QV M SD M SD M SD M SD M SD Deliberative 1 28,16 38,42 28,47 30,64 89,57 17,38 32,30 38,15 28,16 38,42 2 19,13 26,81 66,74 34,85 84,85 23,55 11,49 18,05 19,13 26,81 Total 23,78 33,45 47,80 37,91 87,18 20,75 22,22 31,75 23,78 33,45 Implemental 1 26,22 34,65 27,70 28,38 93,82 13,66 32,44 31,28 26,22 34,64 2 10,82 20,54 56,26 36,42 80,60 30,98 8,62 14,28 10,82 20,54 Total 19,01 29,78 42,42 35,62 87,13 24,80 20,90 27,21 19,01 29,78 Table 10. Test of main and interaction effects for different mindsets across different versions of mental accounting situations F p Theatre Mindset 0,219 0,64 QV*Mindset 0,008 0,927 Concert Mindset 1,439 0,232 QV*Mindset 1,073 0,302 Walk Mindset 0 1 QV*Mindset 1,638 0,202 Gambling Mindset 0,12 0,73 QV*Mindset 0,145 0,703 Coin Mindset 1,283 0,259 QV*Mindset 0,459 0,482 Since the attempt of inducing participants to different levels of commitment to saving had its effect, there is still possibility that this result is influenced by the fact that some participants save a priori. Therefore we could assume that the act of saving in real life might interfere with our manipulative instructions and/or influence participants in their susceptibility to frames and mental accounts. Therewith, if we control for the variable of saving we might miss out the difference found in the level of commitment between different mindset conditions. Test of this assumption can be found in Tables 11 and 12.
  • 17. 14 Table 11. Descriptive statistics for the level of dedication to the goal of saving for respondents who save and those who don't save M SD N Don't save 49,49 30,425 51 Save 69,2 25,209 134 Total 63,77 28,087 185 Table 12. ANCOVA for mindsets and the level of dedication while controlling for saving Source df Mean Square F Sig. Mindset 1 2522,129 3,578 0,06 Saving 1 12800,81 18,161 0,00 We ran ANCOVA while controlling for variable of mindset induction and obtained the result that participants who save have higher level of goal commitment independent of manipulative priming (F=18,161, p<0,05). Participants who save feel more committed to saving (M=70%) compared to ones who aren’t saving (M=50%). In this analysis, difference in the commitment level between participants in different mindset condition is not statistical significant any more (p>0,05). This result indicates that the manipulation effect is mediated by the saving in real life. Furthermore, we assumed that participants who save in real life will consequently, in certain mental accounting situations, show more susceptibility to mental accounts (Table 13 and 14). Table 13. Descriptive statistics for situations across two questionnaire versions and according to saving behavior Theatre Concert Walk Gamble Coin QV Saving M SD M SD M SD M SD M SD 1 No 57,62 37,93 41,50 32,04 84,71 18,83 27,62 29,94 25,38 35,56 Yes 61,96 36,78 24,37 28,46 92,47 15,39 36,39 36,22 29,39 37,26 Total 60,94 36,89 28,26 30,00 90,84 16,36 34,36 34,91 28,46 36,72 2 No 89,43 16,38 64,16 35,19 90,43 20,41 10,65 16,57 19,66 26,82 Yes 95,38 12,15 60,25 36,35 79,06 29,61 9,76 16,22 12,98 22,82 Total 93,46 13,85 61,50 35,85 82,77 27,37 10,05 16,26 15,11 24,22 Total No 76,33 31,32 55,44 35,48 88,36 19,84 17,50 24,16 22,06 30,59 Yes 77,91 32,45 42,31 37,18 85,87 24,34 23,77 31,42 21,68 32,27 Total 77,47 32,06 45,94 37,09 86,55 23,17 22,01 29,63 21,79 31,73
  • 18. 15 Table 14. Test of main and interaction effects for different versions of mental accounting situations and different saving behavior F p Theatre QV 49,691 0,000 Saving 1,235 0,268 QV*Saving 0,03 0,862 Concert QV 28,39 0,000 Saving 3,667 0,057 QV*Saving 1,449 0,230 Walk QV 0,933 0,335 Saving 0,206 0,651 QV*Saving 5,795 0,017 Gambling QV 23,509 0,000 Saving 0,769 0,382 QV*Saving 1,152 0,285 Coin QV 4,478 0,036 Saving 0,065 0,799 QV*Saving 1,042 0,309 Taking all the data from Tables 13 and 14 into account, we can conclude that the assumption about the effect of saving on responses in different framing situations is not wholly justified. Nevertheless, there is interesting results in the Concert situations where participants who save show greater sensitivity to the context since there is an average of 24% probability of going to concert after buying the ticket and an average of 60% probability of going to concert in the frame of receiving the ticket. In the case of participants who don’t save, we found that on average there is 42% probability of going to concert in the former condition and average of 64% of probability of going to concert in the later condition. This effect of saving is statistically significant (F=3,667, p<0,06). In addition, a difference in susceptiveness to context is significantly greater for participants who save when it comes to version of Walk situation that includes greater relative saving. We found significant interaction effect between saving and frames of this situation (F=5,795, p<0,05). Participants who save are more prone to walking for additional discount when it is perceived as larger relative to original price (M=36%) compared to participants who don’t save (M=28%). This difference is not found in the other frame of this situation where the amount saved after walking is the same but its relative share in original price is smaller (M=10% vs. M=11%). In the rest of the situation frames we found no significant results.
  • 19. 16 5. Discussion and conclusions The first analysis we have focused on relates to general check of framing effects in mental accounting of hypothetical situations. Since there was a statistically significant framing effect in every pair of situation versions, it seems that mental accounting is a robust and constant phenomenon. From the literature review, situations Theatre and Walk are the first ones that made Kahneman and Tversky’s research known and “famous”. For example, Theater situation that is referred to as reference point situation resulted in strongest framing effect when looking at the F-ratio value (Table 7). The other scenarios pointing to phenomena like house money effect, sunk cost fallacy, loss aversion were proven to exist since the framing resulted in statistically significant differences in responses to different frames. Situations that are economically equivalent or assumed to elicit rational responses independant of the frames actually result in framing effects. Different mental contexts that they activate, influence the direction of participants responses. Furthermore, statistically justified effectiveness of manipulative instruction has led to a greater sense of commitment to saving in the condition of implemental mindset compared to the level of commitment in the deliberative mindset condition. However, this result went above the range of significant value when we controlled for the variable of saving. This result indicates that the importance of real life decisions can hardly be simulated in hypothetical situations. There is moderately high level of commitment to saving among all the participants, which can be discussed in the light of current economic situation in Croatia. Our manipulative instructions only contributed slightly to already present commitment to saving. The test of main effects of different mindset effect resulted in absence of any significant value, suggesting that directing participants to think either openly or more economically focused doesn’t result in different susceptibility to mental accounting. Nevertheless, dividing participants to the ones who save and the ones that don’t and looking at their susceptivity to mental accounting, we found some interesting data that slightly leads to a premise that saving could be related to certain situations of mental accounting. This result indicated that our manipulative instruction interacted with the saving that participants encounter in their real life. Again, if we assume, as it will be discussed in following paragraphs, that mental accounting is not a part of an irrational thought, then the premise about the effects of different mindsets on mental accounting need to be reexamined. Thaler (1999) and Heath & Soll (1996) hold interesting perspectives on mental accounting as a way of self- control through mental budgeting. Within every mental accounting situation used in this research we have a frame that elicits strong mental frame or context that shapes participants responds. From looking at the mean averages, we can notice that participants show indicative level of loss aversion and “spending” aversion (Table 7). More disruptive frames include lost theatre ticket, bought concert ticket, walking for higher relative saving, gambling after prior loss and tossing a coin while not using house money. Combining that with the result that on average participants feel 60% committed to save it seems that mental accounting could
  • 20. 17 be considered as a way of self-regulation. It is, thus, justified to conclude that mental accounting cannot be seen as irrational but rather useful as a self-regulatory strategy. Although susceptibility to mental accounting is far from normative assumptions of rationality, this System 1 thinking is not necessarily a measure of irrationality. Saving, in an economic context, is rational behavior since the level of spending in this moment decreases so that in future there is a better quality of life. Hypothesis that mental accounting (and/or framing) is irrational is falsely built up since Thaler (1999) himself indicates that it is not even useful to question whether mental accounting is rational or not. The right question is whether it’s useful or not. From that perspective, mental accounting is very reasonable to use. According to Chatterjee et al. (2009), mental accounting is one of the most relevant theories of decision making in the last 50 years. It is a rich and descriptive theory about the way humans makes economic decisions and the way schemes about money and spending are set up. If we perceive mental accounting as a way of categorizing or grouping, it doesn’t lead to suboptimal economic decisions but provides us with facilitated approach to information relevant to our goal (Henderson & Peterson, 1992). In this context, mental accounting rather facilitates than undermines reasoning aligned with the goals. In this research we confirmed numerous violations of rationality axiom that assumes consistency of preferences independent of the way situation is presented. Furthermore, only one word can influence mental context and lead to different perception of situation and consequently different response. This results is in line with all the research that accentuate the contextuality of peoples decision-making process. Accepting the fact that people don't make decisions in vacuum but in the real-life and very subjective context, means that by creating this decision context we can influence the direction of decisions. Applications of this finding show great potential in the arena of public policy (Thaler, Sunstein and Balz, 2010). For example, if we make salient the information about saving to people or remind them of their own saving, we could direct them to make more rational choices. Choice architecture that takes into account effects of situational framing can be the tool to "push" people into making decisions that serve in their better interest. Moreover, the finding that instructing people to make implementation intentions to save actually made them feel more commited to saving, could also serve as a great tool to motivate people to be more aligned with the behavior that leads to their goals. The main problem with goal acomplishment is the lack of intentions and actual steps of actions that help achieve the set goals. There is a need to design real-life experimental research that tests these assumptions. One major contribution of this research is its greater real-life validity and experimental design used on people who earn and save their own money. Most of the research done in the field of decision making is conducted mostly on students (Henrich, Heine and Norenzayan, 2010). Methodological limitations of this research are several. Firstly, making hypothetical implementation intentions is not as strong as they are in real life. Although there is stronger correlation between intention and behavior rather than between attitude and behavior, we still hold on to situations that are only present in mental context. The reason we didn’t confirmed the main effect of different mindsets on mental accounting could be assigned to this methodological remark. Likewise, the measure of response might also affect the
  • 21. 18 end results since we used the level of intention expressed in percentages. In most of original studies, authors used categorical responses like “yes” and “no”. We decided to use the scale so we could perform parametric statistics. Furthermore, the way a question is asked can also lead to different answers. Gigerenzer (2005) found that conjunction fallacy in Linda situation doesn’t exist if one changes the question that represents measure of heuristical reponse. In the future, it is advisable to expand the analysis to individual characteristics like personality, cognitive style and similar. Also, it is commendable to use more hypothetical situations or categorize them and develop more situations that represent one type of mental accounting. It would be interesting, also, to develop instrument to measure susceptibility to mental accounting. The aim of the present research was to examine whether mental accounting "exists" and whether different mindsets lead to different susceptibility to mental accounting. In line with the problems of this research, we can say that mental accounting measured by using differently framed hypothetical situations exists as a robust phenomenon. Regarding the absence of statistically significant main effect of different mindset to susceptibility to mental accounting, we reject the hypotheses that inducing participants to different mindsets will lead to more or less mental accounting. Participants manipulated to implemental and deliberative mindset do not differ in their level of susceptibility to mental accounting. Some results indicate that there could be a connection between different mindset and certain types of mental accounting but this assumption neEd. further investigation.
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  • 25. 22 Appendix Mental accounting frames/situation versions: THEATRE QV1 You have decided to see a play and paid the admission price of 30 kunas per ticket. As you enter the theater you discover that you have lost the ticket. The seat was not marked and the ticket cannot be recovered. Please estimate from 0 to 100% probability of buying a new ticket: (Heuristical answer is indicated by lower estimated probability) QV2 You have decided to see a play where admission is 30 kunas per ticket. As you enter the theater you discover that you have lost a 30 kunas from your pocket. Please estimate from 0 to 100% probability of buying a ticket: (Heuristical answer is indicated by higher estimated probability) WALK QV1 You are about to purchase a shirt for 300 kunas. The salesman informs you that the shirt you wish to buy is on sale for 250 kunas at the other branch of the store, located 20 minutes walk away. Please estimate from 0 to 100% probability of walking to the other store: (Heuristical answer is indicated by higher estimated probability) QV2 You are about to purchase a suit for 850 kunas. The salesman informs you that the suit you wish to buy is on sale for 800 kunas at the other branch of the store, located 20 minutes walk away. Please estimate from 0 to 100% probability of walking to the other store: (Heuristical answer is indicated by lower estimated probability) CONCERT QV1 You won a free Croatian music stars concert ticket from the radio show. The same ticket in sales costs 150 kunas. On the day of the concert, the weather forecast goes badly announcing a huge thunderstorm. Please estimate from 0 to 100% probability of going to the concert: (Heuristical answer is indicated by lower estimated probability) QV2 You bought a ticket for the concert of Croatian music stars for which you payed 150 kunas. On the day of the concert, the weather forecast goes badly announcing a huge thunderstorm. Please estimate from 0 to 100% probability of going to the concert: (Heuristical answer is indicated by higher estimated probability) GAMBLING QV1 You are in the company of your friends. Just for the fun, you decide to gamble. You have just received 500 kunas. With further gambling you have 50% chance of gaining 250 kunas and 50% of losing 250 kunas. Please estimate from 0 to 100% probability of further gambling: (Heuristical answer is indicated by higher estimated probability) QV2 You are in the company of your friends. Just for the fun, you decide to gamble. You have just lost 500 kunas. With further gambling you have 50% chance of gaining 250 kunas and 50% of losing 250 kunas. Please estimate from 0 to 100% probability of further gambling: (Heuristical answer is indicated by lower estimated probability) COIN QV1 You have just won 250 kunas following an offer of tossing a coin: if head, you receive 80 kunas and if tails you lose 80 kunas. Please estimate from 0 to 100% probability of further gambling: (Heuristical answer is indicated by higher estimated probability) QV2 You have an offer of receiving 250 kunas right away or accepting a gamble of coin tossing where you can receive either 170 or 330 kunas. Please estimate from 0 to 100% probability of further gambling: (Heuristical answer is indicated by lower estimated probability)
  • 26. 23 QV1 DELIBERATIVE MINDSET CONDITION Dear Sir or Madam, This research is about understanding how people think about money and make money decisions. The questionnaire you are about to fulfill is anonymous and it will take you 10 minutes to complete. The results will be used only in scientific purposes. Thank you for your participation Imagine you are thinking about saving. Take your time and think of two reasons of why say YES to saving and two reasons of why NOT to save. Write down your reasons in the lines below: PRO _______________________________________________________________________ _______________________________________________________________________ CON _______________________________________________________________________ ______________________________________________________________________ Please indicate the level of commitment you feel toward saving and to take advantage of certain situations to contribute to your goal of saving? _______% Now, please carefully read the following situations and answer to questions put afterward. You have decided to see a play and paid the admission price of 30 kunas per ticket. As you enter the theater you discover that you have lost the ticket. The seat was not marked and the ticket cannot be recovered. Please estimate from 0 to 100% probability of buying a new ticket: You are about to purchase a shirt for 300 kunas. The salesman informs you that the shirt you wish to buy is on sale for 250 kunas at the other branch of the store, located 20 minutes walk away. Please estimate from 0 to 100% probability of walking to the other store: You won a free Croatian music stars concert ticket from the radio show. The same ticket in sales costs 150 kunas. On the day of the concert, the weather forecast goes badly announcing a huge thunderstorm. Please estimate from 0 to 100% probability of going to the concert: You are in the company of your friends. Just for the fun, you decide to gamble. You have just received 500 kunas. With further gambling you have 50% chance of gaining 250 kunas and 50% of losing 250 kunas. Please estimate from 0 to 100% probability of further gambling: You have just won 250 kunas following an offer of tossing a coin: if head, you receive 80 kunas and if tails you lose 80 kunas. Please estimate from 0 to 100% probability of further gambling: Please answer following demographic questions: 1. Age ________. 2. Sex 1. Male 2. Female 3. Education: 1. Unfinished primary school 2. Primary school 3. High school 4. College 5. Master level (MA, MSc, MBA or other) 6. PhD
  • 27. 24 4. Please indicate your personal income: ____________________kunas. 5. Do you save additional money: Yes No QV2 DELIBERATIVE MINDSET CONDITION Dear Sir or Madam, This research is about understanding how people think about money and make money decisions. The questionnaire you are about to fulfill is anonymous and it will take you 10 minutes to complete. The results will be used only in scientific purposes. Thank you for your participation Imagine you are thinking about saving. Take your time and think of two reasons of why say YES to saving and two reasons of why NOT to save. Write down your reasons in the lines below: PRO _______________________________________________________________________ _______________________________________________________________________ CON _______________________________________________________________________ _______________________________________________________________________ Please indicate the level of commitment you feel toward saving and to take advantage of certain situations to contribute to your goal of saving? _______% Now, please carefully read the following situations and answer to questions put afterward. You have decided to see a play where admission is 30 kunas per ticket. As you enter the theater you discover that you have lost a 30 kunas from your pocket. Please estimate from 0 to 100% probability of buying a ticket: You are about to purchase a suit for 850 kunas. The salesman informs you that the suit you wish to buy is on sale for 800 kunas at the other branch of the store, located 20 minutes walk away. Please estimate from 0 to 100% probability of walking to the other store: You bought a ticket for the concert of Croatian music stars for which you payed 150 kunas. On the day of the concert, the weather forecast goes badly announcing a huge thunderstorm. Please estimate from 0 to 100% probability of going to the concert: You are in the company of your friends. Just for the fun, you decide to gamble. You have just lost 500 kunas. With further gambling you have 50% chance of gaining 250 kunas and 50% of losing 250 kunas. Please estimate from 0 to 100% probability of further gambling: You have an offer of receiving 250 kunas right away or accepting a gamble of coin tossing where you can receive either 170 or 330 kunas. Please estimate from 0 to 100% probability of further gambling: Please answer following demographic questions: 1. Age ________.
  • 28. 25 2. Sex 1. Male 2. Female 3. Education: 1. Unfinished primary school 2. Primary school 3. High school 4. College 5. Master level (MA, MSc, MBA or other) 6. PhD 4. Please indicate your personal income: ____________________kunas. 5. Do you save additional money: Yes No QV1 IMPLEMENTAL MINDSET CONDITION Dear Sir or Madam, This research is about understanding how people think about money and make money decisions. The questionnaire you are about to fulfill is anonymous and it will take you 10 minutes to complete. The results will be used only in scientific purposes. Thank you for your participation Imagine that you have decided to save. Take your time and think of at least four key steps or actions you are willing to take so you can stick to your decision about saving. Write down your answers in the form of “In situation …, I’ll try to ...” or “I’ll put effort to… STEPS: _______________________________________________________________________ _______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Please indicate the level of commitment you feel toward saving and to take advantage of certain situations to contribute to your goal of saving? _______% Now, please carefully read the following situations and answer to questions put afterward. You have decided to see a play and paid the admission price of 30 kunas per ticket. As you enter the theater you discover that you have lost the ticket. The seat was not marked and the ticket cannot be recovered. Please estimate from 0 to 100% probability of buying a new ticket: You are about to purchase a shirt for 300 kunas. The salesman informs you that the shirt you wish to buy is on sale for 250 kunas at the other branch of the store, located 20 minutes walk away. Please estimate from 0 to 100% probability of walking to the other store: You won a free Croatian music stars concert ticket from the radio show. The same ticket in sales costs 150 kunas. On the day of the concert, the weather forecast goes badly announcing a huge thunderstorm. Please estimate from 0 to 100% probability of going to the concert:
  • 29. 26 You are in the company of your friends. Just for the fun, you decide to gamble. You have just received 500 kunas. With further gambling you have 50% chance of gaining 250 kunas and 50% of losing 250 kunas. Please estimate from 0 to 100% probability of further gambling: You have just won 250 kunas following an offer of tossing a coin: if head, you receive 80 kunas and if tails you lose 80 kunas. Please estimate from 0 to 100% probability of further gambling: Please answer following demographic questions: 1. Age ________. 2. Sex 1. Male 2. Female 3. Education: 1. Unfinished primary school 2. Primary school 3. High school 4. College 5. Master level (MA, MSc, MBA or other) 6. PhD 4. Please indicate your personal income: ____________________kunas. 5. Do you save additional money: Yes No QV2 IMPLEMENTAL MINDSET CONDITION Dear Sir or Madam, This research is about understanding how people think about money and make money decisions. The questionnaire you are about to fulfill is anonymous and it will take you 10 minutes to complete. The results will be used only in scientific purposes. Thank you for your participation Imagine that you have decided to save. Take your time and think of at least four key steps or actions you are willing to take so you can stick to your decision about saving. Write down your answers in the form of “In situation …, I’ll try to ...” or “I’ll put effort to… STEPS: ____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ Please indicate the level of commitment you feel toward saving and to take advantage of certain situations to contribute to your goal of saving? _______% Now, please carefully read the following situations and answer to questions put afterward. You have decided to see a play where admission is 30 kunas per ticket. As you enter the theater you discover that you have lost a 30 kunas from your pocket. Please estimate from 0 to 100% probability of buying a ticket:
  • 30. 27 You are about to purchase a suit for 850 kunas. The salesman informs you that the suit you wish to buy is on sale for 800 kunas at the other branch of the store, located 20 minutes walk away. Please estimate from 0 to 100% probability of walking to the other store: You bought a ticket for the concert of Croatian music stars for which you payed 150 kunas. On the day of the concert, the weather forecast goes badly anouncing a huge thunderstorm. Please estimate from 0 to 100% probability of going to the concert: You are in the company of your friends. Just for the fun, you decide to gamble. You have just lost 500 kunas. With further gambling you have 50% chance of gaining 250 kunas and 50% of losing 250 kunas. Please estimate from 0 to 100% probability of further gambling: You have an offer of receiving 250 kunas right away or accepting a gamble of coin tossing where you can receive either 170 or 330 kunas. Please estimate from 0 to 100% probability of further gambling: Please answer following demographic questions: 1. Age ________. 2. Sex 1. Male 2. Female 3. Education: 1. Unfinished primary school 2. Primary school 3. High school 4. College 5. Master level (MA, MSc, MBA or other) 6. PhD 4. Please indicate your personal income: ____________________kunas. 5. Do you save additional money: Yes No