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Resume

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Resume

  1. 1. Kris Hembree 351 Ithica Gin Rd  Villa Rica GA 30180  (404) 797-6120 hembreejk@yahoo.com Objective ______________________________________________________________________ A challenging position where I can use my skills and experience to add value to the company with leadership responsibilities including problem solving, growth planning, productivity improvement, and operational exellence. Profile ________________________________________________________________________ Motivated, personable business professional with a successful 19-year track record of company dedication as a valued team member. Talent for quickly mastering technology, processes, with a willingness to cross train to become well rounded for growth. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to working in a global environment while managing a large local team. Flexible and versatile – able to maintain a sense of humorunder pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills. Resourceful to complete task with little supervision needed. Skills Summary _________________________________________________________________  Project Implementations  Supply Chain /Logistics Design  Excel Proficiency  Compliance Management  Customer Service  Risk Mitigation  19 Yrs Intl Logistics Management  Systems Training Coordinator  Pricing /Procurement  Visio/Process Flows  Data Analysis/Integrity  Professional PPT Presentations Professional Experience __________________________________________________________ DIRECTOR AREA OPERATION SUPPORT, NORTH AMERICA (OCT. 2014 – CURRENT)  Responsible for implementation of new operational projects, process & procedures required by the Freight Forwarding business  Development and maintainence of Key Freight Forwarding Metrics and Data Analytics for all North America branches amd support development of strategy in achieving these metric goals for Operational Exellence  Implementation of new Global processes, system release updates, & training within the North America Area  Develop strategy with our Freight Forwarding network to improve productivity and cost savings BRANCH MANAGER (DEC. 2010 – OCT. 2014)  Management of a Branch with 58 Total employees with a Gross Revenue of 7.1 M.and multipleproducts  Supervision of 8 Member Leadership Team for multiple strategic Verticals  Client Executive Sponsor for top tier clients within Pharmaceutical, Automotive, & Industrial Products  Budget Preparation based on prior year performance and future Branch and Regional growth targets  Conduct Leadership Meetings within the Branch to review performance, budgets, & productivity opportunities  Performance Reviews for Leadership Team Members  Client Business Review presentations for Top Clients with statistical analysis of volumeand fianancial spend  Provide Quarterlyreviews for Regional and Senior Management CUSTOMER SERVICE MANAGER (AUG. 2008 – DEC. 2010)  Manager of 8 Customer Service Agents who perform a wide range of specialized services o Daily communication with all levels of Clients and International Offices o Implementation of new Clients o Rate Negotiations o Documentation Preparation per Client SOP & INCO Term/ US Customs AES clearance o Shipment Scheduling  Primary Customer Service Leader for Pharmaceutical Clients as a Subject Matter Expert o Develop customized Client SOPs o Implement Client Projects with the US & with Global Vendors/Buyers
  2. 2. Kris Hembree 351 Ithica Gin Rd  Villa Rica, GA 30180  (404) 797-6120  hembreejk@yahoo.com Page 2 o Conduct Bi-Monthly Action Item calls with Top Clients to ensure completion of project plans o Work with multiplevendors as a collaboration on larger project shipments of high value o Develop corrective action plans to eliminate service failures o Ensure Quality Standards that are sufficient for Pharmaceutical Industry within Logistics o Conduct Quarterly Client Business Reviews with in depth data analysis o Design Client Specific monthlyreporting tools to give feedback on their volume & spend TSA SECURITY COMPLIANCE COORDINATOR  Ensure the compliance of the Branch in following current regulations for TSA Export & Screening Programs: o Training to all levels of staff as outlined by TSA regulations and job functions o Lead surprise inspections by TSA agents to show that Branch we current per all regulations o Update Corporate Security Directors on summaryof inspections and state of physical security o Work with clients to implement security standards to International Export Regulations o Compliance with all healthcare facility, HMO, and insurance requirements. AIR EXPORT MANAGER JUN 1999 – AUG 2008  Managed a 5 member team responsible for facilitating Air Export shipments for vast client base o Developing proven Air Export routings for top UTi Clients through proper SOPs o Procure rates with Air Carriers to achieve lower costing for the company o Finances: accounts payable/receivable, invoicing, insurance billing, budgeting. o Supervision of data entry and training to ensure data quality the client and senior management o Export compliance accuracy for US Customs Employment History _____________________________________________________________ UTI UNITED STATES, INC. – 1996 to Present - AIR EXPORT AGENT (AUG 1996 – JUN 1999) - AIR EXPORT MANAGER (JUN 1999 – AUG 2008) - FACILITY TSA SECURITY COORDINATOR (JUN 1999 – PRESENT) - CUSTOMER SERVICE MANAGER – (AUG 2008 – DEC 2010) - BRANCH MANAGER (DEC 2010 – PRESENT) - DIRECTOR, AREA OPERATION SUPPORT, NORTH AMERICA Education _____________________________________________________________________ UNIVERSITY OF WEST GEORGIA – Carrollton, GA Major - International Economics, 1996 Minor– Spanish, 1996 Graduate of UTi Leadership Foundation Program (LFP) May 2010* *(28 Individuals selected globally each year out of 20,000 employees)

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