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BOTS
From the List of Various Emerging Technologies
Presentation By:
Kirtimaan Chhabra
https://www.slideshare.net/Kirtimaan01
B.Tech. C.S.E.
00
BOTS AGENGA!
 Bots?
 Bot Platforms
 Bots In Enterprise
01
WHAT ARE
BOTS???
02
➢ A bot (short for "robot") is an
automated program that runs over
the Internet.
 Web crawlers are used by search engines to scan websites
on a regular basis. These bots "crawl" websites by
following the links on each page.
 Chat bots were one of the first types of automated
programs to be called "bots" and became popular in the
1990s, with the rise of online chatrooms.
 A more advanced type of chat bot, called a "chatterbot"
can respond to messages in plain English, appearing to be
an actual person. 03
WHY ARE BOTS SUCH
A BIG DEAL?
Why Bots, Why Now?
 App Fatigue
 Conversation as the Interface
 The Raise of Artificial Intelligence
04
APP FATIGUE
 Mobile Apps are difficult to build, distribute and maintain
 App marketplaces are incredibly crowded
 Discovery
 Engagement
 Versioning
05
HISTORICAL MOMENT OF
MESSAGING
0606
Big 4 social networks:
• Twitter
• Facebook
• LinkedIn
• Instagram
Big 4 messaging apps
• WeChat
• Viber
• WhatsApp
• FB Messenger
THE RISE OF BI (Business
Intelligence)
07
BOT
PLATFORMS
08
➢ Bots are the new apps
Conversations are the new UI
AI is the protocol
Messaging apps are the new browser
09
“Your Reaction, After
hearing/reading this slide”
MAJOR COMPONENTS
Artificial
Intelligence
Interface
Development
Platform
User Experience
& Integration
with Messaging
Platforms
10
DRIVEN BY MOBILE
PLATFORMS
11
MICROSOFT BOT FRAMEWORK
12
Framework to develop Bots
for different messaging
platforms
Bot can be
implemented using the
Bot Builder SDK
The Language Understand
Intelligence Service provides
deep learning and linguistic
analysis capabilities to Bots
implemented in the platform
The Bot Connector
integrates Bots
with different
messaging
platforms
The Bot Directory provides
distribution and discovery to
Bots implemented in the
platform
TELEGRAM BOTS
Provides a mechanism for
implementing Bots in the
Telegram platform
Provides rich user interface
controls to use in Bot
commands
Commands (/command)
provide a mechanism for
users to interact with Bots
The capabilities of the
framework are exposed
using the Telegram Bot API
The Bot Father provides a
mechanism for controlling
all other Bots in the
platform
13
BOTS
IN
ENTERPRISE
14
BOTS IN ENTERPRISES
 Bots have proliferated mostly in the consumer market
 Many markets can benefit from intelligent Bots
 Healthcare
 Public Safety
 Retail
 Travel & Hospitality
 Additional capabilities are required to make Bot platforms
enterprise ready 15
ENTERPRISES CAPABILITIES
in BOT PLATFORMS
16
ENTERPRISE
BOT
PLATFORM
Security
Integration
With
Enterprise
System
Bot
Store
Monitoring
Management Testing
MAJOR
USE OF
BOTS
17
THE MAJOR TREND AND USE AMONG BOTS
DEVELOPMENT IS USING THEM AS CHATBOTS
18
CHATBOTS
Think of a bot as just another user.
 Bot can be invited to a group and post messages with the help of
keywords.
 Bots have many of the same qualities as their human counterparts:
 Profile photos
 Names
 Can be direct messaged or mentioned
 Can post messages
 Upload files etc.
19
CHATBOT ECOSYSTEM
20
HOW CHATBOT WORKS
Chat bots can be classified into two types:
 Functions based on AI
 Functions based on rules
21
ARTIFICIAL INTELLIGENCE
BOT
 @TayandYou is one of the famous bot over twitter that learns and tweets
through it’s own intelligence.
22
RULE-BASED BOT
 No artificial intelligence
 Trained to do one thing
 As smart as it is programmed to be
 Communicates in a structured manner
23
➢ AS SMART AS IT IS
PROGRAMMED TO BE
 This means a specific set of pre-defined
commands or keyword strings are set within the
bot and thus it replies to certain and specific
keywords or triggers.
24
EXAMPLES OF FAMOUS BOT
 “WHERE”
(Available on
FB Messenger)
Helps in locating
places you
25
 “MATTATA”
(Available on
Telegram)
It chats like an AI
Coming with stuff,
time to time and
learning while users
in a group are
chatting.
26
 “ESTHER”
(Available on both FB
Messenger and
Telegram)
Alternative Bot to
talk to instead of real
person.
27
TIPS TO BUILD A WELL-
BEHAVED CHAT BOT
 Always introduce yourself
 Never leave a user hangin’
 Account for typos
 Give easy access to ‘help’
 Offer levels of customization
28
CONCLUSION
 Bots are called to become one of the most relevant trends in
the next wave of enterprise applications.
 The first generation of bot platforms is being powered by top
messaging platform vendors like Facebook, Microsoft, Slack,
Telegram, etc.
 Standalone bot platform vendors are also emerging.
 To become relevant in the enterprise, bot platform must
expand its capabilities in areas such as testing, security,
monitoring, management, integration, etc.
 Its already happening….
29
BIBLIOGRAPHY
 Google (https://www.google.co.in/)
 Quora (https://www.quora.com/)
 Wikipedia (https://en.wikipedia.com/)
 Your Story (https://www.yourstory.com/)
 CNET (https://www.cnet.com/)
 Tech Advisor (https://www.techadvisor.co.uk/)
30
THANK
YOU.
Because, Not only you didn’t slept during my presentation, but you also paid attention to it.
31

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Bots | Bots in Enterprise + Meme

  • 1. BOTS From the List of Various Emerging Technologies Presentation By: Kirtimaan Chhabra https://www.slideshare.net/Kirtimaan01 B.Tech. C.S.E. 00
  • 2. BOTS AGENGA!  Bots?  Bot Platforms  Bots In Enterprise 01
  • 4. ➢ A bot (short for "robot") is an automated program that runs over the Internet.  Web crawlers are used by search engines to scan websites on a regular basis. These bots "crawl" websites by following the links on each page.  Chat bots were one of the first types of automated programs to be called "bots" and became popular in the 1990s, with the rise of online chatrooms.  A more advanced type of chat bot, called a "chatterbot" can respond to messages in plain English, appearing to be an actual person. 03
  • 5. WHY ARE BOTS SUCH A BIG DEAL? Why Bots, Why Now?  App Fatigue  Conversation as the Interface  The Raise of Artificial Intelligence 04
  • 6. APP FATIGUE  Mobile Apps are difficult to build, distribute and maintain  App marketplaces are incredibly crowded  Discovery  Engagement  Versioning 05
  • 7. HISTORICAL MOMENT OF MESSAGING 0606 Big 4 social networks: • Twitter • Facebook • LinkedIn • Instagram Big 4 messaging apps • WeChat • Viber • WhatsApp • FB Messenger
  • 8. THE RISE OF BI (Business Intelligence) 07
  • 10. ➢ Bots are the new apps Conversations are the new UI AI is the protocol Messaging apps are the new browser 09 “Your Reaction, After hearing/reading this slide”
  • 13. MICROSOFT BOT FRAMEWORK 12 Framework to develop Bots for different messaging platforms Bot can be implemented using the Bot Builder SDK The Language Understand Intelligence Service provides deep learning and linguistic analysis capabilities to Bots implemented in the platform The Bot Connector integrates Bots with different messaging platforms The Bot Directory provides distribution and discovery to Bots implemented in the platform
  • 14. TELEGRAM BOTS Provides a mechanism for implementing Bots in the Telegram platform Provides rich user interface controls to use in Bot commands Commands (/command) provide a mechanism for users to interact with Bots The capabilities of the framework are exposed using the Telegram Bot API The Bot Father provides a mechanism for controlling all other Bots in the platform 13
  • 16. BOTS IN ENTERPRISES  Bots have proliferated mostly in the consumer market  Many markets can benefit from intelligent Bots  Healthcare  Public Safety  Retail  Travel & Hospitality  Additional capabilities are required to make Bot platforms enterprise ready 15
  • 17. ENTERPRISES CAPABILITIES in BOT PLATFORMS 16 ENTERPRISE BOT PLATFORM Security Integration With Enterprise System Bot Store Monitoring Management Testing
  • 19. THE MAJOR TREND AND USE AMONG BOTS DEVELOPMENT IS USING THEM AS CHATBOTS 18
  • 20. CHATBOTS Think of a bot as just another user.  Bot can be invited to a group and post messages with the help of keywords.  Bots have many of the same qualities as their human counterparts:  Profile photos  Names  Can be direct messaged or mentioned  Can post messages  Upload files etc. 19
  • 22. HOW CHATBOT WORKS Chat bots can be classified into two types:  Functions based on AI  Functions based on rules 21
  • 23. ARTIFICIAL INTELLIGENCE BOT  @TayandYou is one of the famous bot over twitter that learns and tweets through it’s own intelligence. 22
  • 24. RULE-BASED BOT  No artificial intelligence  Trained to do one thing  As smart as it is programmed to be  Communicates in a structured manner 23
  • 25. ➢ AS SMART AS IT IS PROGRAMMED TO BE  This means a specific set of pre-defined commands or keyword strings are set within the bot and thus it replies to certain and specific keywords or triggers. 24
  • 26. EXAMPLES OF FAMOUS BOT  “WHERE” (Available on FB Messenger) Helps in locating places you 25
  • 27.  “MATTATA” (Available on Telegram) It chats like an AI Coming with stuff, time to time and learning while users in a group are chatting. 26
  • 28.  “ESTHER” (Available on both FB Messenger and Telegram) Alternative Bot to talk to instead of real person. 27
  • 29. TIPS TO BUILD A WELL- BEHAVED CHAT BOT  Always introduce yourself  Never leave a user hangin’  Account for typos  Give easy access to ‘help’  Offer levels of customization 28
  • 30. CONCLUSION  Bots are called to become one of the most relevant trends in the next wave of enterprise applications.  The first generation of bot platforms is being powered by top messaging platform vendors like Facebook, Microsoft, Slack, Telegram, etc.  Standalone bot platform vendors are also emerging.  To become relevant in the enterprise, bot platform must expand its capabilities in areas such as testing, security, monitoring, management, integration, etc.  Its already happening…. 29
  • 31. BIBLIOGRAPHY  Google (https://www.google.co.in/)  Quora (https://www.quora.com/)  Wikipedia (https://en.wikipedia.com/)  Your Story (https://www.yourstory.com/)  CNET (https://www.cnet.com/)  Tech Advisor (https://www.techadvisor.co.uk/) 30
  • 32. THANK YOU. Because, Not only you didn’t slept during my presentation, but you also paid attention to it. 31