It includes the interview that I take during the class as an Interviewer

1. 1
Kwantlen Polytechnic University
HRMT 5130
Talent Acquisition
Scored Interview and Feedback
Kiranjit Kaur
100423832
October 7, 2022

2. 2
(Davies, 2020)
Company WorkSafeBC
Name of Interviewee Hannah
Name of Interviewer Kiranjit Kaur
Position Interviewed for Human Resources Manager
Date of Interview October 5, 2022
Time 2:20 p.m.
Total Score 17

3. 3
Table of Contents
About Us .......................................................................................................................................................4
Competency..................................................................................................................................................4
Behavioural Question #1...............................................................................................................................5
Behavioural Question #2...............................................................................................................................6
Situational Question #1.................................................................................................................................7
Situational Question #2.................................................................................................................................8
Experienced Based Question ........................................................................................................................9
Observation Feedback ................................................................................................................................10
References ..................................................................................................................................................11

4. 4
About Us
WorkSafeBC educates and guides workers and employees about safe work practices (British
Columbia, 2021). Our main motive is to save the lives of workers and employers and prevent
work-related injuries or accidents, disability, and disease. For the protection of employers and
employees, we provide some services, such as education, compensation to injured workers,
and no-fault insurance (WorkSafeBC, 2022).
It is an honour for us to provide services to 255,000 employers and 2.3 million workers in British
Columbia (WorkSafeBC, 2022).
Competency
After analyzing the job description of the people and culture partner of WorkSafeBC, the
following competencies will be evaluated:
 Teamwork
 Communication skills
 Analytical thinking
 Resilience
 Planning and organizing
 Time management
 Values and ethics (HALIFAX, 2022).

5. 5
Behavioural Question #1
Question When you have a disagreement with your colleagues, how do you handle it? Describe a time
when you convinced someone that your point of view was the best.
Probe 1: What was the situation?
Probe 2: What was the outcome?
Competency Resilience: possess the ability to remain calm in the situation and positively accept
constructive feedback.
Scoring Guide
Weighted Score 1 Poor Answer 3 Average Answer 5 Good Answer
 Become
overwhelmed in a
difficult situation
 Negative attitude
 Unable to cope
with the situation
with a healthy
mechanism
 Risk-taker
 Good influencer
 Good at coping
with a situation in
a professional way
 Use leadership strategy in
a difficult or negative
situation and remain calm
 Creates an environment
that supports the
enhancement of skills to
overcome the challenges
faced by the employees
Interviewee
Answer
At my previous job, I was working as a recruiter when I disagreed with my colleague. One
candidate was perfect for the role in their company, but she was not having a college
degree. My colleague was looking for more qualifications instead of experience, however,
the candidate had a lot of experience in many companies. During my lunchtime, I talked
with my manager about this case and the skills of the candidate. After 10 minutes of
talking somehow, I convinced my manager that the candidate holds all the experience (our
company is seeking out) although the candidate’s resume was weak.
Interview Notes Instead of arguing with the colleague, Hannah takes this point to the manager and her
suggestion made the manager look at the situation that benefits the company by hiring a
candidate based on skills not on qualifications.
Total Score 5

6. 6
Behavioural Question #2
Question Is there any strategy that you used for completing tasks under tight deadlines?
Probe 1: If you were put in the same situation again, what would you do differently?
Probe 2: What was the result?
Competency Analytical Thinking: collect and evaluate information and comes up with effective solutions.
Scoring Guide
Weighted Score 1 Poor Answer 3 Average Answer 5 Good Answer
 Giving an irrelevant
statement
 Being unserious about
the work of a
company
 Wasting time and
illogical thinking
 Trying to
understand the
situation before
acting or
coming to a
conclusion
 Having some
knowledge but
is not perfect
 Assumes different
perspectives and then
evaluates their possibilities
 Identify the root cause,
pattern and trend to cope
with the situation and then
develop solutions
accordingly
Interviewee
Answer
I never try to commit to a deadline and usually use a calendar, time management, and
planning to meet my deadline. I encounter this situation at my last job during COVID-19.
One of the team members was not able to complete her task because of sickness. So, my
manager gave me this project as she believes I can do this. This project was very important
for our company. Instead of getting nervous or tense, I took the help of my supervisor and
seniors, they gave me some tips and instructions. With my time management skills, I was
able to finish the project before the time. Eventually, I also got a reward for this.
Interview Notes Good point is that she was quite confident while answering but she didn’t give any
clarification to the probe question that what she will do differently if put in the same
situation again.
Total Score 3

7. 7
Situational Question #1
Question Suppose there is a conflict between two coworkers. How would you handle this situation?
Probe 1: Can you give an example?
Probe 2: What was the result?
Competency Conflict management, decision-making, or change management
Scoring Guide
Weighted Score 1 Poor Answer 3 Average Answer 5 Good Answer
 Avoid the situation
 Lack of leadership
 Non-systematic
approach
 Using a traditional
approach and doesn’t
adapt new methods
or changes
 Giving some
new ideas
 Address the
situation
 Settle their
conflict by
asking
employees to
have a face-to-
face
conversation
 Use a conflict
management tool
 Facilitate face-to-face
conversation between
workers and give them
directions to solve it
Interviewee
Answer
In this situation, I will use a conflict management strategy. Rather than ignoring the
situation, I will calm both parties and then listen to both. After that, I will find the root
cause of the conflict and find the best solution or use a win-win approach for the conflict-
management.
Interview Notes She gives an example of her previous job where she resolves a conflict between two
coworkers. Her answer was to the point since she will use a win-win conflict resolution
where both parties will be satisfied with the solution.
Total Score 5

8. 8
Situational Question #2
Question Suppose you find that your departmental manager is biased in the selection process and is
selecting employees based on a particular gender.
Probe 1: What strategy will you adopt?
Probe 2: What would be the outcome?
Competency Values and ethics: which support the values and principles of an organization
Scoring Guide
Weighted Score 1 Poor Answer 3 Average Answer 5 Good Answer
 Ignore the situation
without any action
 Do not inform the
manager
 Let the manager
continue the biased
selection
 Communicate
with a manager
about this issue
 Take some
action against
the
departmental
manager as he
or she is
disobeying the
company’s
policies and
regulations.
 Bring this issue to the
manager and make sure
that strict action is taken
against him or her.
 Train other interviewers
not to repeat the mistake
in the future
Interviewee
Answer
I will approach the departmental manager and ask him not to do it by reminding the rules
and regulations of the company. If still, he is biased while selecting then I will take this issue
to the HR manager to look into this matter to take the best action.
Interview Notes Her answer and strategy were good because instead of ignoring this issue she will directly
approach the departmental manager. But in my perspective, she should directly take this
issue to the upper authority as this is not an ignorable issue. She is giving another chance to
the Departmental manager to continue his mistakes.
Total Score 3

9. 9
Experienced Based Question
Question What is the most valuable thing that you learned from your previous job? How will you
implement that skill here?
Probe 1: Do you think it will be helpful for our company?
Probe 2: I would like to hear more
Competency A continuous process of improvement, and strategic thinking: promote and ensure alignment
with the organization’s vision and values
Scoring Guide
Weighted Score 1 Poor Answer 3 Average Answer 5 Good Answer
 Learned nothing
 Fail to tell how this
skill will help in this
company
 Share their
overall
experience
 Explain how
they learned
this skill
 Give valid points on how
their learning would be
beneficial to our
organization
 Clearly explain why this
learning should be
implemented over others
Interviewee
Answer
The significant skills that I gained from my previous job are teamwork and being flexible.
Teamwork is a key to success and is advantageous for every organization. Many times I
encounter situations where working together as a team makes everything easy and
achievable.
Interview Notes She provides one example of how teamwork helped her in her previous job, however, she
did not answer how she will use this learning in this organization and how it would be
helpful for our organization.
Total Score 1

10. 10
Observation Feedback
Interviewer: Hannah
Interviewee: Harman
Observer: Kiranjit Kaur
Before the interview
Strength Area of improvement
 made the candidate feel relaxed and
asked for water
 Outline the interview structure for
the interviewee
 Introduce herself and provide
organisational background
 Ask the candidate if they have any
questions before proceeding
After Interview
Strength Area of improvement
 Inform the candidate that they will be
notified after two weeks
 Ask the candidate if they have any
questions about the organisation
 Did not ask any personal/ life-based
questions
 Thank the interviewee for coming

11. 11
References
British Columbia. (2021, May 20). WorkSfaeBC. Retrieved from gov.bc.ca:
https://www2.gov.bc.ca/gov/content/careers-myhr/all-employees/safety-health-well-
being/workplace/worksafebc
Davies, C. (2020, May 15). Ahead of Phase 2 of B>C> reopening plan, WorkSafeBC releases guidelines for
industries. Retrieved from Radio NL 610 AM: https://www.radionl.com/2020/05/15/ahead-of-
phase-2-of-b-c-reopening-worksafebc-releases-guidelines-for-industries/
HALIFAX. (2022). Employee Competency Dictionary. Retrieved from Halifax:
https://www.halifax.ca/sites/default/files/documents/about-the-
city/employment/EmployeeCompetencyDictionary_May-17-16.pdf
WorkSafeBC. (2022). Who we are. Retrieved from Work Safe BC:
https://www.worksafebc.com/en/about-us/who-we-are