1. October 1, 2014
To Whom It May Concern,
The purpose of this email is to share with you the very positive experience this IT
technicians.
Kira Stover resolved a computer problem for me in an outstanding manner. Kira was
expeditious, professional and extremely courteous while resolving the problem with my
computer. My computer crashed the other day and Kira has worked very hard to get me
back up and running. I had a very old computer – Kira did everything required to get the
new computer configured and installed in a timely manner. Additionally, while installing
the computer she shared her experience and guided me through ways to work more
efficiently with the computer. Kira has previously assisted me and each time has been a
very positive experience. I can’t thank Kira enough for her support!
Kira took the extra steps to provide outstanding customer support and satisfaction.
Tom Bernacik
Chaparral High School
LRC Teacher