Virtual assistants are independent contractors who provide online administrative, creative, or technical support services. Key phrases in the VA industry include niche, which refers to a targeted audience; discovery call, which is a call to discuss a potential client's interest in services; and proposal, which is a written offer detailing the services that can be provided. Other important terms are contract, invoice, independent contractor, market research, content, and bartering.

1. Commonly Used Phrases in the
VA Industry
WORDS YOU NEED TO KNOW!

2. Virtual Assistant/VA- an independent contractor who provides administrative, creative, or technical
support services for online business owners.
Niche- A niche is a targeted audience that you focus on selling or marketing your services to.
Discovery Call- A call that is scheduled when someone is interested in your virtual assistant services.
Lead- A potential client or someone that is interested in your services.
Proposal- A written offer created by you for a potential client of what services they can expect to receive
from you.

3. Contract- A legally binding agreement that governs the rights and duties of the parties to the agreement.
Invoice- A bill sent to the client.
Independent Contractor- A person contracted to assign work for a business entity as a non-employee.
Market Research- An effort to gather information about your target client. It is an important component of
business strategy.
Content- Information that is being translated to your audience. Written material for your audience to read.
Bartering- Trading services with another service provider