Caboolture Hospital maternity care at state forefront
1. Issue 2 | November 2015Caring Together Update
Caboolture and Kilcoy Hospital
Metro North Hospital and Health Service
Mums and mums-to-be
have voted Caboolture
Hospital one of the
best in Queensland for
maternity care.
Caboolture Hospital Director of Nursing and
Midwifery Anne Clayton said a recent statewide
survey found that local women are very happy
with the maternity care they receive before,
during and following birth at our hospital.
“The overall satisfaction for antenatal care
was a stand out with 81 per cent of mothers
rating our antenatal care as very good; this is
eight per cent higher than the average for other
public hospitals in Queensland,” she said.
“In addition, the overall satisfaction for care
during birth and home visits was significantly
higher than the average score for other public
maternity services across the state.”
Caboolture Hospital’s maternity care was also
identified as the leading Queensland public
hospital for a range of patient experience
criteria including the opportunity to participate
in maternity care at home and the patient’s
choice whether labour would be induced.
“Seventy-three per cent of women felt like
they had a choice of whether they would be
induced; this was 12 per cent higher than the
state average,” Anne said.
“Women trusted our doctors and midwives
because they felt listened to and treated with
kindness and understanding.”
Anne said the survey results provided valuable
insights into patient experiences, but also
highlighted some areas in the maternity unit
that could be improved on into the future.
“In particular, women were saying that we
could improve our education and support
more around breastfeeding and the emotional
changes they may be experiences after birth,”
Anne said.
“We also plan in the future to provide further
opportunities for mothers to discuss their
labour immediately after the birth of their
newborn with clinicians.”
The report is available at https://www.health.
qld.gov.au/system-governance/performance/
patient-experience/default.asp
Rachel Robinson and Sumeet Singh
Caboolture Hospital maternity care at state forefront
2. A line from Lance
The future of our health facilities are
in good shape with the some recent
developments that I would like to share.
Our local Service Improvement Groups
(SIGs), which coordinate service planning
and improvement, have been refined to
bring decision making closer to the care
that we provide.
Five new SIG groups have been
established for our facilities covering:
• Medicine & Older Person
• Surgery & Perioperative
• Critical care
• Women’s Children’s & Ambulatory
• Rural & Support Services.
These new SIGs will be supported by
dedicated Safety and Quality Officers,
following the creation of a separate
Safety and Quality unit for Caboolture and
Kilcoy Hospitals.
Early works has started to prepare for the
32 bed adult ward on level 3 of Caboolture
Hospital. This exciting addition will be
the first major step in a range of major
investments planned for our region in the
coming years.
It has been projected that the increase in
beds will allow us to support and treat an
additional 2,500 adult patients above the
28,000 inpatient admissions we receive
each year.
It is anticipated that construction of the
new adult ward will begin in late 2015,
with eight of the 32 beds commissioned
earlier to meet the seasonal peak during
winter 2016.
The remaining 26 beds are expected to
be opened by late 2016. These beds will
be distributed across a range of adult
specialties including coronary and cardiac
care, as well as general medicine.
Dr Lance Le Ray
Caboolture and Kilcoy Hospitals
Acknowledging the compassion that
is provided to patients, families and
friends by Volunteer Chaplains was
the focus of Pastoral Care Day at
Caboolture Hospital.
Nurses, midwives, clinicians and our partners
came together to acknowledge the joy,
compassion and comfort that these caring
together chaplains provide to patients,
visitors and staff in their time of need.
Pastoral Care Day
‘Clean eating’ is the
focus of Caboolture
Hospital’s Fit Fab Cab
Challenge as the healthy
lifestyles campaign is
drawing to an exciting
conclusion.
Clean Eating focus for allsorts
The team Awesome All Sorts has been making
some healthy choices and achieving some
personal goals as part of the fitness challenge
with team members losing weight, eating
healthier, exercising and swimming regularly,
and improving their fitness levels.
A very special mention should be made
of Valerie Murray (second right), who has
overcome surgery, post operation recovery
and restricted opportunity to exercise and still
lose more than nine kilograms.
3. Length of
Service Awards
Being able to talk to all
staff on an equal level was
the number one change
that Caboolture Hospital
Nurse Unit Manager
Colleen Herrmann has seen
in health care in the past
40 years.
Colleen, who was recognised for 40 years
of service at Queensland Health, joined her
colleagues at a Length of Service Award at
Caboolture Hospital recently.
Caring Together staff from Caboolture and
Kilcoy Hospitals, and Woodford Corrections
Health Service were also recognised
for the outstanding care they provide to
their community.
In total, 3,500 years of service and 213 staff
members were recognised this year.
A big congratulations to all of the staff for
their invaluable work caring for patients and
their families!
Nurse Unit Manager, Colleen Herrmann and her work colleagues
Recipients of Length of Service Awards
Kylie Hellier,and Lance Le Ray Lance Le Ray and Ken WhelanPatient Flow staff members
Bob Dodd (pictured second from right) became the 300th person to complete the Communication and Patient Safety
(CaPS) training program recently.
Communication: The
key to patient safety
Congratulations to Bob
Dodd who became the
300th person to complete
the popular Communication
and Patient Safety (CaPS)
training program recently.
The training program was introduced in early
September to better equip all staff members
in communication awareness, tools to reduce
patient harm, and improve efficiency of
communication in health care and it is already
proving to be a huge success!
The training program is offered to ALL staff
(both clinical and non-clinical streams)
across Caboolture Hospital, Kilcoy Hospital,
Woodford Correctional Centre and Mental
Health and is integral to the Caring
Together journey.
For further information contact Melissa
Dowling on (07) 5316 5953 or email
CaPS-Caboolture@health.qld.gov.au.
“The CaPS program is excellent… I
have noticed a bit of a culture
shift already occurring in my
workplace.” – Medical
