A presentation prepared for business leaders at an organization where I was hired (on contract) to create a user experience lanaguage, upgrade the interaction design, and conduct usability and user research.

15. personas
wireframes
mocks
storyboards
navigation systems
sitemaps
analytics
scenarios
content inventories
specifications
design patterns
process flows
style tiles
sketches
usability tests
specifications
plans
reports
concept designs
system maps
user surveys
ethnographies
style guides
presentations