This resume summarizes a Business Computer Information Systems student seeking an entry-level job or internship in IT or project management. The student has a 3.6 GPA from the University of North Texas and experience in help desk support and academic computing assistance. Technical skills include programming languages, Microsoft Office, and networking administration.

1. VISIT MY WEBSITE: http://atlas.itds.unt.edu/Cariveau/Default6.aspx
KATHRYN NICOLE CARIVEAU cariveauk@gmail.com
1103 Bernard St. Apt#1012 Denton, TX 76201 (903)355-0495
SUMMARY Business Computer Information Systems student that is trustworthy,
hardworking and committed to work excellence. Willing to learn, enthusiastic,
ethical and dependable, with excellent customer service skills and can adapt to
any situation. Looking to gain experience for an entry level job or internship to
obtain knowledge in the field of IT and project management.
SKILLS &
ABILITIES
Business Skills:
• Enthusiastic learner
• Good communication skills
• Problem solver
• Excellent time management skills
• Adept presentation skills
• Strong leadership skills
• Attention to detail
Technical Skills:
• Technical help desk experience
• Coursework experience in JAVA, Javascript, C#
and SQL
• HTML editing
• Experience in IP addressing and setting up new
network domains (Windows Server 2003)
• Proficient in Microsoft Office: Word, Excel,
Access, Project, Powerpoint and Visual Studios
EDUCATION Business Computer Information Systems 2012- 2015
University of North Texas, Denton, TX GPA: 3.6
LEADERSHIP &
HONORS
Treasurer and member of Association of Information Systems (AIS), UNT chapter
January 2014 - present
December 2014 to present
HELPDESK TECHNICIAN, SYSTEEM MEDICAL INFORMATION SYSTEMS, DENTON, TEXAS
Assisting clients of the company with technical issues while creating tickets using ConnectWise. Other
responsibilities have led to experience with other software such as N-Central and Remote Desktop
Protocol sessions. I have set up new workstations and printers, linking them to the appropriate
domains and installing the requested software. Experience with adding new users to the Active
Directory, assigning permissions and adding them to the proper groups.
August 2013 to December 2014
STUDENT ACADEMIC ASSISTANT, COLLEGE OF EDUCATION GENERAL ACCESS COMPUTER LAB,
UNIVERSITY OF NORTH TEXAS, DENTON, TEXAS
Performed basic front desk responsibilities. Problem solving, customer service and collaborating with
employees was important when troubleshooting issues on lab computers and answering students’
questions. Ticket information was recorded using Sharepoint.
September 2012 to August 2013
STUDENT ASSISTANT, KERR CAFETERIA, UNIVERSITY OF NORTH TEXAS, DENTON, TEXAS
Learned to adapt and further enhance management skills, this position presented leadership
opportunities in logging temperatures and giving assignments to coworkers in case of the supervisor’s
absence. Other responsibilities included assisting cooks in food handling preparation four times a
week for thousands of university students.
May 2013 to August 2013 (summer job)
SANDWICH ARTIST, SUBWAY FRANCHISE, GREENVILLE, TEXAS
This position stressed money and time management skills along with various other responsibilities
that comprised of opening and or closing the store and working multiple shifts without a supervisor.
Communication and customer service skills greatly improved through assisting customers in store and
over the phone.
EXPERIENCE