Corridor job club discussion on Behavioral Interviewing

1. Behavioral Interviewing
Job Club November 2015

2. What is it?
• Interviewing technique used by employers that asserts that the most
accurate predictor of future performance is past performance in a similar
situation.
• It pulls stories from the candidates about real life experiences
• To sell yourself – respond to questions in a way that shows the potential
employer your sills match the employers’ needs

3. Use the Call Format
•Assess your answers using the CALL format
•C= circumstances: what you were tasked with doing
and why
•A= Actions: Explain what steps you took
•LL=Lasting Legacy: Explain the results you achieved

4. Behavioral Interviewing
• Traditional Interviewing vs. Behavioral Interviewing
• Tell me about yourself vs. relating stories
• Research company: Learn everything you can
• Review job description
• Determine skills necessary and valued by company

5. Decision Making and Problem Solving
• A situation where you used good judgment and logic
• A time when you had to be quick in coming to a decision

6. Leadership
• Have you ever had trouble getting others to agree with your ideas
• Describe most challenging group where you had to gain cooperation

7. Motivation
• Tell me a time you went above and beyond the call of duty
• Example of a situation in which you positively influenced actions of others

8. Communication
• Describe a situation in which you were able to communicate with another
individual who did not personally like you
• Describe a time when you had to use written communication to convey an
important argument or idea.

9. Interpersonal Skills
• Give me an example of what you have done in the past to nurture teamwork
• Give an example of an unpopular decision you’ve made and what the result
was and how you managed it

10. Planning and Organization
• When scheduling your time, what method do you use to decide which items
are priorities?
• Describe how you’ve handled a sudden interruption to your schedule

11. How to Prepare
• One you determine what questions might be asked based on needed skills – look
back on your past experiences and develop stories to answer.
• Be detailed but succinct
• Describe challenge, actions you took, results of actions
• Quantify results when you can

12. Resources
• Acing the Behavioral Interview by Jeanne Knight
• 100 Questions by Human Resources Expert Sharon Armstrong