This document contains the resume of Karan Sachdev which outlines his 1 year of experience working as an Associate CS Analyst at Aptean India Pvt. Ltd. It details his education including a Bachelor of Technology degree from UIET, CSJM University as well as strengths such as being hardworking, an astute learner, and disciplined team player.

1. Karan Sachdev
ksuietk@gmail.com
in.linkedin.com/in/karan-sachdev-437ba0b5 +91-(888)-096-3729
SUMMARY______________________________________________________
 Dynamic and multi-skilled professional with 1 year of experience in Application support.
 Hands-on experience in troubleshooting issues at the application level as well as the
network level.
 Working as an Associate CS Analyst with Aptean India.
 Good understanding of SQL, C, C++.
 Fair knowledge of HTML, XML and JSP.
 Active team member and able to provide inputs in a clear and precise manner.
EXPERIENCE_____________________________________________________________
Aptean India Pvt. Ltd.│ May 2015-Present │Bangalore, India.
 Directly speaking to customers and troubleshooting the issues reported by their end
customers.
 Classifying issues into product defects or enhancement requests.
 Raising CRs and prioritizing them based on priority and severity.
 Interacting and coordinating with various teams like R&D and product management.
 Testing and verifying any fixes provided by the R&D for any issues.
 Interacting with the customer to install any such fixes in their QA and production
environments and ensure the expected functionality.
 Provided KT sessions on the various components/functionalities of the product.
 Used simple to medium SQL queries to retrieve data from database, compare two tables
from different databases.
 Fair knowledge of using multiuser database to make changes in the backend or to
replicate scenarios or issues.
 Participated in periodic meetings with the customers or internally to discuss issues and
provide inputs on upcoming releases.
STRENGTH______________________________________________________
 Hardworking.
 Astute Learner
 Disciplined
 Team Player

2. Education & Academics______________________________________________
2011-2015│UIET, CSJM University │Kanpur, U.P.
 Bachelor of Technology (Electronics and Communication)
 Aggregate CGPA of 6.42 (64.20%)
 Learnt about Ethical Hacking.
 Attended OSCAD workshop organized by IIT Bombay and Ministry of HRD.
 Presented a seminar on Wireless Charging of Mobile phones.
2008-2010│Harmilap Mission School│ Kanpur U.P.
 Standard XII (CBSE Board)
 English, Physics, Chemistry, Mathematics, Physical Education, Computer Science.
 Scored 85.2% marks overall.
2006-2008│ Harmilap Mission School │ Kanpur U.P.
 Standard X (CBSE Board)
 English, Hindi, Mathematics, Science, Social Science.
 Scored 81.9% overall.
Personal Details________________________________________________
Date of Birth: 07-Dec-1991.
Nationality: Indian.
Marital Status: Unmarried
Languages Known: English, Hindi. (Fair spoken knowledge of Kannada, Marathi &
Gujarati).
Declaration______________________________________________________
I, hereby, declare that all the information provided here is correct and true to the best of my
knowledge.
Place: Bangalore. (Karan Sachdev)