1. Karan Nagar
Email: karan.ec.official@gmail.com Tel:8826122720
Career Objective:
To work in an organization where I can fulfill my dream to become as a successful
system and networking administrator.
And enhance my professional skills, business Efficiencies and to serve my
organization and shape my career for brighter future.
Professional Experience:
M/s REC Transmission Projects Company Limited , 2014 – Present
Contract Engineer
Log problems and manage calls from end-users via telephone, email.
Troubleshoot desktop operating system problems.
Taking backups of User systems.
Install/configure desktop O/S & Applications.
Coordinate with Hardware support teams and resolve any hardware failures.
Resolve all Hardware and Paper Jam Issues with respect to Printers
Working on Excel sheets to keep record of each user.
Upgradation of windows xp to windows 7
Escalate unresolved incidents/requests to the next level infrastructure support teams.
Installation, upgradation and maintenance of software.
Academic Credentials:
Examination
Discipline/
Specialization
School/college
Board/
University
Year of
Passing
%
B. Tech
Electronics and
Communication
Engineering
Vishveshwarya
Institute Of
Technology,
G.B Nagar , U.P
UPTU
University
2013
58.24%
Intermediate Science +
Maths Stream
Modern School,
Noida,U.P
C.B.S.E.
2009
73%
Class 10 All
Modern School,
Noida,U.P
C.B.S.E. 2007 77%

2. Skills:
 Operating system :-
Windows 7 /8
 Operating Systems (OS) installation / re-installation, upgrades and patches for
desktops
 Troubleshoot Network connectivity (LAN) issues
 Software installations such as MS-Office, Acrobat Reader, mail client etc.
 Installation of anti-virus on desktops and remove Virus
 Configuration of Print devices (network and local) on desktops
 Co-ordinate with vendors for support
 Build the site knowledgebase by recording relevant calls details
 Escalating calls to technical specialists on time to enable closure within SLA
 Installation of Core build and applications specific to a particular business unit
Linux – Unix OS
 Installing Software packages,
 File management, Adding User
 Setting Permission Sets on files,
 Configuring Send only Mail server, NFS server, Managing Firewall and applying
Rich Rules.
 Manage internal systems/network access, monitoring, backup/restore,
upgrades etc.
 Load balancing
 Software Packages :-
MS-Excel MS-Powerpoint
MS-Word Adobe Acrobat
Related Course Work:
 Basic Data Networking
Knowledge of TCP/IP networking , OSI model and systems software
 Red Hat Enterprise Linux 7
Key Skills and Attributes
 Disciplined
 Analytical Approach.
 Learn more and more about linux.
 Self starter and strong independent worker.
 Learning new things and use my knowledge for good use.
 Committed team player with flexible approach to work and to take initiative whenever
required.

3. Interest & Hobbies:
 I’m passionate in learning more and more on linux/unix OS.
 Reading Novels of Motivation, positivity .
 Listening to EDM Music.
 Running from 5-10 Kms. to remain fit and energized.
Personal Dossier:
Date of Birth : 23-02-1991
Father's Name : Rishi Pal Nagar
Address : B-36C, Rajat Vihar,sector-62
Noida
Uttar Pradesh
201307
INDIA
Declaration
I, hereby declare that the information furnished above is true & correct to the best of my
knowledge
Thank You.
Regards,
Karan Nagar