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What Happens When You Can’t Reach Your Sweepstakes Winner?
by Sweeppea.com
What Happens When You Can’t Reach Your Sweepstakes Winner?
by Sweeppea.com
You’ve selected a winner for your sweepstakes and now they
aren’t responding to any of your attempts to get them to
come forward and claim the prize. So what happens when
you can’t reach the winner?
It is a common problem. Either the company can’t reach the
winner or they leave messages and the winner doesn’t get
back to them in time.
What Happens When You Can’t Reach Your Sweepstakes Winner?
by Sweeppea.com
Include Guidelines for Official Winners:
Your official rules should state how many days winners have to respond
and what will happen if a winner doesn’t respond. At Sweeppea, we help
clients build rules that say that the potential winner has a number of
days to respond.
The amount of time you give winners to respond can vary, but it
shouldn’t be too long. If no response is received, then the rules should
state that the company will select another winner.
What Happens When You Can’t Reach Your Sweepstakes Winner?
by Sweeppea.com
Steps to Follow When Winners Don’t Respond
In some cases, not all is lost when a winner doesn’t respond. In fact, steps
you can take include:
1. Wording the language of your campaign so that any person who is
chosen is only a “potential winner” until they are confirmed as the
winner.
2. Giving winners notice by phone message or email that they have “X”
number of hours to respond from when they are first contacted or the
company will have to choose another winner.
What Happens When You Can’t Reach Your Sweepstakes Winner?
by Sweeppea.com
3. Once that time is up, randomly select another winner and inform
them they also have “X” hours to respond.
When the potential winner responds, verify the winner to ensure they
meet the Official Rules or criteria.
Add a Pre-Sweep Step
Adding a pre-sweep step ensures that your rules have a provision for
this response period to protect your company. Our Official Rules Wizard
includes this provision to protect our customers.
What Happens When You Can’t Reach Your Sweepstakes Winner?
by Sweeppea.com
Asking for your participants’ email addresses is another pre-sweep
step is to consider. Our text-to-wins automatically collect mobile
numbers, but your online form could also collect emails as well.
Mobile phone is the best method of contact, but it doesn’t hurt to
have another option.
For More Information Visit: https://sweeppea.com/

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What Happens When You Can't Reach Your Sweepstakes Winner

  • 1. What Happens When You Can’t Reach Your Sweepstakes Winner? by Sweeppea.com
  • 2. What Happens When You Can’t Reach Your Sweepstakes Winner? by Sweeppea.com You’ve selected a winner for your sweepstakes and now they aren’t responding to any of your attempts to get them to come forward and claim the prize. So what happens when you can’t reach the winner? It is a common problem. Either the company can’t reach the winner or they leave messages and the winner doesn’t get back to them in time.
  • 3. What Happens When You Can’t Reach Your Sweepstakes Winner? by Sweeppea.com Include Guidelines for Official Winners: Your official rules should state how many days winners have to respond and what will happen if a winner doesn’t respond. At Sweeppea, we help clients build rules that say that the potential winner has a number of days to respond. The amount of time you give winners to respond can vary, but it shouldn’t be too long. If no response is received, then the rules should state that the company will select another winner.
  • 4. What Happens When You Can’t Reach Your Sweepstakes Winner? by Sweeppea.com Steps to Follow When Winners Don’t Respond In some cases, not all is lost when a winner doesn’t respond. In fact, steps you can take include: 1. Wording the language of your campaign so that any person who is chosen is only a “potential winner” until they are confirmed as the winner. 2. Giving winners notice by phone message or email that they have “X” number of hours to respond from when they are first contacted or the company will have to choose another winner.
  • 5. What Happens When You Can’t Reach Your Sweepstakes Winner? by Sweeppea.com 3. Once that time is up, randomly select another winner and inform them they also have “X” hours to respond. When the potential winner responds, verify the winner to ensure they meet the Official Rules or criteria. Add a Pre-Sweep Step Adding a pre-sweep step ensures that your rules have a provision for this response period to protect your company. Our Official Rules Wizard includes this provision to protect our customers.
  • 6. What Happens When You Can’t Reach Your Sweepstakes Winner? by Sweeppea.com Asking for your participants’ email addresses is another pre-sweep step is to consider. Our text-to-wins automatically collect mobile numbers, but your online form could also collect emails as well. Mobile phone is the best method of contact, but it doesn’t hurt to have another option. For More Information Visit: https://sweeppea.com/