The document discusses moving from isolated smart devices to interconnected smart systems. It provides examples of how smart systems could help address various societal challenges like pollution, flooding, congestion, food and healthcare costs by connecting different stakeholders through technologies like the Internet of Things. A key role for telecom operators is to create and enable these valuable smart systems by providing reliable connectivity and acting as a central and trusted party that ensures security, privacy and data insights while bringing different actors together into networks. The overall goal is to collectively improve quality of life through such interconnected smart systems rather than separate smart devices.

2. From Smart Devices to Smart Systems
Jimmy Wind
Managing Director m2m & New Business KPN
1 From smart devices to smart systems

3. ClassificatieTitel van de presentatie2
April 3rd 2014.
Record pollution levels hit London.
From smart devices to smart systems

4. ClassificatieTitel van de presentatie3
March 2014. UK floods costs the industry £1.2bn.
Flood damages rise to €23bn a year by 2050 driven by climate change.
From smart devices to smart systems

5. ClassificatieTitel van de presentatie4
Feb 2014. Congestion costs Europe about 1% of Gross Domestic Product
(GDP) every year.
From smart devices to smart systems

6. ClassificatieTitel van de presentatie5 From smart devices to smart systems
Scientists predict oil production will peak sometime between now and 2018
and will decrease afterwards

7. ClassificatieTitel van de presentatie6
In most western countries cost of
Healthcare have doubled as a
percentage of GDP between the
seventies and now (with the US as
the “leaders”.
From smart devices to smart systems

8. ClassificatieTitel van de presentatie7 From smart devices to smart systems
Nov 2013: UN warns shortage in food will occur within 20-30 years instead
of 90-100 years as forecasted in earlier research.

9. 8
QUALITY OF LIFE
We believe the global economy is about to
overshoot the carrying capacity of its
environment and therefore threatening our
However, new technologies give us the tools
to change the way we live and do business -
thereby increasing the Quality of Life for all of
us
From smart devices to smart systems

10. ClassificatieTitel van de presentatie9
Internet of Things (IoT)
IoT has big potential to help increase
quality of life.
Many connected things are recently
brought to the market like smart fridges
and smart sweaters.
From smart devices to smart systems

11. ClassificatieTitel van de presentatie10
People don’t care about Smart Devices
Well, most people don’t
From smart devices to smart systems

12. ClassificatieTitel van de presentatie11
They do care about improving quality of life.
For that we need smart systems, not just smart devices.
From smart devices to smart systems

13. ClassificatieTitel van de presentatie12
To improve health the whole healthcare
value chain should adopt to a large extent
the same technology and share information!
Patients (consumers), doctors, hospitals,
government, health insurance companies,
device manufacturers and other should join
forces and create smart systems.
From smart devices to smart systems

14. ClassificatieTitel van de presentatie
Privacy & Security
Actor 1 Actor 2 Actor 3 Actor 4 ….. Actor x
Infrastructure (connectivity & cybercenters)
From smart device to smart system.
What is a smart system?
(Big) Data
Smart
Device
Smart
Thing
Smart
Device
Smart
Device
Applications
13
Smart
Thing
From smart devices to smart systems

15. ClassificatieTitel van de presentatie14
Less polluted cities require improved traffic
circulation and a smart city system: a central hub
collecting all kinds of info (parking spaces,
weather forecast info, historical info on impacts
of holidays, construction activities, events, etc.
Local departments, sensor-suppliers,
connectivity, commercial garages, navigation
builders etc. should all participate in this system.
From smart devices to smart systems

16. ClassificatieTitel van de presentatie15
In order to keep ahead of competition the harbour of Rotterdam invest heavily in
technology to be more efficient. Shared information and capacity planning among
vessel owner, agent, harbour master, tugs etc reduce waiting time per ship, fuel and
millions of dollars per year.
From smart devices to smart systems

17. ClassificatieTitel van de presentatie16
To keep fish fresh from the moment it’s caught until it
hits on your plate, its whole journey is tracked and
monitored, as will be explained in the movie:
http://youtu.be/KDwynDIhQ3A
From smart devices to smart systems

18. ClassificatieTitel van de presentatie17
The no. 1 concern for airline travellers
is loosing their luggage. (KLM, 2013)
This movie shows how a smart system
of airline, suitcase manufacturer,
software- and m2m provider helps
keeping track of luggage:
http://youtu.be/XFUHACwp8VA
From smart devices to smart systems

19. ClassificatieTitel van de presentatie18
Our role as a telecom operator
Create &
enable
valuable
systems
IoT
Connectivity
IoT solutions
Big Data
platforms &
insights
Improve
Quality of
Life

20. ClassificatieTitel van de presentatie19
Why a telecom operator?
Reliability of
infrastructure
Trusted
Party
Security
Privacy
Central
“network”
role within
society

21. ClassificatieTitel van de presentatie20
Everyone can contribute to a higher quality
of life, so let’s work together!
From smart devices to smart systems