1. Kimberly Britman
4343 Dabny Drive, Indianapolis, IN 46254 | (317) 979-7373 | kbritman@iupui.edu
SUMMARY: Practice Operations Assistant specializing in administrative support to busy physician offices.
Committed to delivering high-quality results with little supervision.
HIGHLIGHTS:
• Microsoft Office proficiency
• Excel spreadsheets
• Meticulous attention to detail
• Results-oriented
• Self-directed
• Time management
• Professional and mature
• Problem solver
• Resourceful
• Dedicated team player
• Strong interpersonal skills
• Patient charting
• Understands grammar
• Proofreading
• Medical terminology
• Mail management
• Meeting planning
• Commitment to obtaining
organization’s purpose
• Schedule management
• Self-starter
ACCOMPLISHMENTS:
Process Improvement: Help coordinate special projects and/or ongoing assignments
unique to the department/clinic and tracks progress. Assumes responsibilities for
outcomes.
Organization: Takes action to continue to develop and acquire new expertise that is of
increasing value to the organization.
Medical Records: Reviewed medical records for completeness and assembled records
into standard order and filed records in designated areas according to guidelines for
facility's electronic medical records system via new standard of work protocol.
EXPERIENCE:
PRACTICE OPERATIONS ASSISTANT | IU HEALTH PHYSICIANS | 9/2001 -
PRESENT
• Maintain and manage multiple physicians’ clinical and academic calendars
• Manage and prepare referrals as well as follow up visits
• Send and receive outside reports while following proper guidelines and policies
• Communications with patients via mail and telephone

2. • Arrange travel
• Submit and file reimbursements
• Track CME/Financial business accounts
SALES CLERK | WALGREENS | 3/2001 – PRESENT
• Greet customers in a courteous manner
• Hallmark Card orders + merchandising
• Provide clerical support to service attendants
• Replenish shelves, bins and freezers with store merchandise
• Order, manage and maintain inventory of merchandise
• Answer and respond to customer inquiries on merchandise available
• Keep store premises clean and neat
Education:
HS Diploma | 1994 | Elkhart Central High School- Elkhart, IN
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