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W	
  E	
  Electric	
  &	
  Contracting	
  Services	
  Customer	
  Satisfaction	
  Survey	
  
	
  
	
   Strongly	
  
Agree	
  
Somewhat	
  
Agree	
  
Neither	
  	
  
Agree/Dis	
  
Somewhat	
  
disagree	
  
Strongly	
  
disagree	
  
W	
  E	
  personnel	
  clearly	
  communicated	
  the	
  details	
  of	
  the	
  
project,	
  i.e.,	
  cost,	
  materials,	
  timeframe,	
  etc.	
  before,	
  
during	
  and	
  after	
  project	
  completion	
  
	
   	
   	
   	
   	
  
All	
  work	
  was	
  performed	
  as	
  agreed,	
  to	
  your	
  complete	
  
satisfaction,	
  on	
  time	
  and	
  on	
  budget.	
  (Minus	
  change	
  orders	
  
and	
  unforeseen	
  delays)	
  
	
   	
   	
   	
   	
  
W	
  E	
  personnel	
  are	
  punctual,	
  professional,	
  &	
  in	
  W	
  E	
  attire	
  
while	
  on	
  the	
  jobsite.	
  
	
   	
   	
   	
   	
  
W	
  E	
  personnel	
  conduct	
  all	
  work	
  in	
  a	
  safe,	
  organized	
  and	
  
respectful	
  manner.	
  
	
   	
   	
   	
   	
  
W	
  E	
  personnel	
  are	
  knowledgeable,	
  skilled,	
  and	
  effective	
  	
   	
   	
   	
   	
   	
  
W	
  E	
  personnel	
  conduct	
  thorough	
  jobsite	
  cleanup	
  for	
  the	
  
duration	
  of	
  the	
  project	
  and	
  leave	
  the	
  area	
  in	
  a	
  pre-­‐work	
  
state	
  or	
  better.	
  
	
   	
   	
   	
   	
  
W	
  E	
  personnel	
  resolved	
  all	
  problems/delays	
  to	
  your	
  
complete	
  satisfaction.	
  
	
   	
   	
   	
   	
  
I	
  do	
  not	
  feel	
  that	
  I	
  could	
  have	
  gotten	
  better	
  service	
  
elsewhere.	
  
	
   	
   	
   	
   	
  
I	
  will	
  definitely	
  use/consider	
  W	
  E	
  for	
  my	
  next	
  electrical	
  
project.	
  
	
   	
   	
   	
   	
  
I	
  will	
  definitely	
  use/consider	
  W	
  E	
  for	
  my	
  next	
  
construction	
  project.	
  
	
   	
   	
   	
   	
  
I	
  will	
  definitely	
  use/consider	
  W	
  E	
  for	
  my	
  next	
  handyman	
  
project.	
  
	
   	
   	
   	
   	
  
I	
  would	
  personally	
  recommend	
  W	
  E’s	
  services	
   	
   	
   	
   	
   	
  
Overall,	
  I	
  am	
  completely	
  satisfied	
  with	
  the	
  way	
  W	
  E	
  
performed	
  on	
  this	
  project.	
  
	
   	
   	
   	
   	
  
	
  
	
  
On	
  a	
  scale	
  of	
  1	
  –	
  10,	
  1	
  being	
  the	
  best	
  experience	
  I	
  have	
  ever	
  had	
  and	
  10	
  the	
  worst,	
  I	
  would	
  rate	
  my	
  experience	
  
with	
  WE	
  at	
  a:	
  	
  	
  	
  	
  	
  	
  	
  	
  1	
  	
  	
  	
  	
  	
  	
  	
  2	
  	
  	
  	
  	
  	
  	
  	
  3	
  	
  	
  	
  	
  	
  	
  4	
  	
  	
  	
  	
  	
  	
  	
  5	
  	
  	
  	
  	
  	
  	
  	
  6	
  	
  	
  	
  	
  	
  	
  	
  7	
  	
  	
  	
  	
  	
  	
  	
  8	
  	
  	
  	
  	
  	
  	
  	
  9	
  	
  	
  	
  	
  	
  	
  10	
  
	
  
What	
  could	
  we	
  do	
  in	
  the	
  future	
  to	
  earn	
  a	
  9	
  or	
  a	
  10?	
  
	
  
Licensed, Bonded, & Insured Thank you for your patronage! “WEELEEE190MU” “WEELEEE9104U”
Clear Selections
 
	
  
What	
  did	
  we	
  do	
  really	
  well?	
  
	
  
	
  
What	
  could	
  we	
  do	
  better?	
  
	
  
	
  
Briefly,	
  how	
  would	
  you	
  describe	
  your	
  experience	
  with	
  us	
  if	
  asked	
  about	
  it	
  by	
  a	
  relative,	
  friend,	
  or	
  peer?	
  
May	
  we	
  use	
  the	
  above	
  statement	
  as	
  a	
  testimonial	
  on	
  the	
  W	
  E	
  website	
  with	
  your	
  name	
  and	
  city	
  of	
  residence?	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Yes	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Thank you for taking the time to complete this form. Once completed, select the “Submit” button below to send. If you
are using an internet mail service such as Gmail, Yahoo, or Hotmail you will be prompted to save the document to the
location of your choice and send as an attachment to Justin@weelectric.com
Once it has been received, you will receive a $25 discount coupon good towards any service offered by W E
Electric & Contracting Services, LLC. We sincerely hope that your experience with W E Electric & Contracting
Services has been a positive one. We look forward to serving you for all your electrical, construction, and
handyman needs in the future.
Remember, Should you decide to share your experience with us online at either www.yelp.com or your favorite
online review source, you will be entered into a quarterly drawing for a *free service call from the division of
your choice, electrical or handyman! Simply send a link of the review to the email address above and you will
be entered automatically!
Best regards,
Jake Longfellow – Owner/President
	
  
*Includes labor only. 2hr max labor to be performed during normal business hours 9am to 5pm Mon-Fri. Any additional time to be billed at regular labor rates pertinent
to the division performing the service. $250 value not to be combined with any other offers.
	
  
Licensed, Bonded, & Insured Thank you for your patronage! “WEELEEE190MU” “WEELEEE9104U”
SUBMIT FORM

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2013 WE_QNA

  • 1. W  E  Electric  &  Contracting  Services  Customer  Satisfaction  Survey       Strongly   Agree   Somewhat   Agree   Neither     Agree/Dis   Somewhat   disagree   Strongly   disagree   W  E  personnel  clearly  communicated  the  details  of  the   project,  i.e.,  cost,  materials,  timeframe,  etc.  before,   during  and  after  project  completion             All  work  was  performed  as  agreed,  to  your  complete   satisfaction,  on  time  and  on  budget.  (Minus  change  orders   and  unforeseen  delays)             W  E  personnel  are  punctual,  professional,  &  in  W  E  attire   while  on  the  jobsite.             W  E  personnel  conduct  all  work  in  a  safe,  organized  and   respectful  manner.             W  E  personnel  are  knowledgeable,  skilled,  and  effective               W  E  personnel  conduct  thorough  jobsite  cleanup  for  the   duration  of  the  project  and  leave  the  area  in  a  pre-­‐work   state  or  better.             W  E  personnel  resolved  all  problems/delays  to  your   complete  satisfaction.             I  do  not  feel  that  I  could  have  gotten  better  service   elsewhere.             I  will  definitely  use/consider  W  E  for  my  next  electrical   project.             I  will  definitely  use/consider  W  E  for  my  next   construction  project.             I  will  definitely  use/consider  W  E  for  my  next  handyman   project.             I  would  personally  recommend  W  E’s  services             Overall,  I  am  completely  satisfied  with  the  way  W  E   performed  on  this  project.                 On  a  scale  of  1  –  10,  1  being  the  best  experience  I  have  ever  had  and  10  the  worst,  I  would  rate  my  experience   with  WE  at  a:                  1                2                3              4                5                6                7                8                9              10     What  could  we  do  in  the  future  to  earn  a  9  or  a  10?     Licensed, Bonded, & Insured Thank you for your patronage! “WEELEEE190MU” “WEELEEE9104U” Clear Selections
  • 2.     What  did  we  do  really  well?       What  could  we  do  better?       Briefly,  how  would  you  describe  your  experience  with  us  if  asked  about  it  by  a  relative,  friend,  or  peer?   May  we  use  the  above  statement  as  a  testimonial  on  the  W  E  website  with  your  name  and  city  of  residence?                      Yes                    No   Thank you for taking the time to complete this form. Once completed, select the “Submit” button below to send. If you are using an internet mail service such as Gmail, Yahoo, or Hotmail you will be prompted to save the document to the location of your choice and send as an attachment to Justin@weelectric.com Once it has been received, you will receive a $25 discount coupon good towards any service offered by W E Electric & Contracting Services, LLC. We sincerely hope that your experience with W E Electric & Contracting Services has been a positive one. We look forward to serving you for all your electrical, construction, and handyman needs in the future. Remember, Should you decide to share your experience with us online at either www.yelp.com or your favorite online review source, you will be entered into a quarterly drawing for a *free service call from the division of your choice, electrical or handyman! Simply send a link of the review to the email address above and you will be entered automatically! Best regards, Jake Longfellow – Owner/President   *Includes labor only. 2hr max labor to be performed during normal business hours 9am to 5pm Mon-Fri. Any additional time to be billed at regular labor rates pertinent to the division performing the service. $250 value not to be combined with any other offers.   Licensed, Bonded, & Insured Thank you for your patronage! “WEELEEE190MU” “WEELEEE9104U” SUBMIT FORM