1. Curriculum Vitae
Julie Hofs
Email: Julie.hofs@uk.pwc.com
Mobile: 07843 327411
Key attributes
I have an exceptional ability to juggle many and varied tasks and delivering to tight deadlines and
within budget. I have advanced risk management and people management skills. I thrive in a busy
environment with a wide portfolio of projects underway at any one time and I am looking to expand
my responsibilities. I am approachable and empathetic but I also have a direct approach tailored to
circumstances demonstrating my ability to flex my style. I have excellent written and verbal
communication skills and have extensive experience in communicating effectively with people on all
levels.
Education
2007 – CMI Diploma Level 5 in Business Management (degree level)
1985 – A levels – English Language, English Literature
Employment History
1994-2015 – Price Waterhouse/PricewaterhouseCoopers
2013-2014 – IFS – Resource Management (RM).
 Leader of the Process workstream as part of the RM Transformation project. Working
with RM subject experts toidentify activities appropriate for a centralised service
delivery team, mapping procedures, identifying opportunities for streamline
efficiencies and reducing activity economics.
 Building and designing a new centralised service delivery team within RM, developing
role descriptions, team structure, training and procedure documents.
 Tailoring the design of a workflow management tool for the centralised delivery and
management of work to the centralised service delivery team. Acting as knowledge
expert in discussions with UKIT and the product developer.
 Managing RM stakeholders by having regular meetings, publishing communications,
conference calls, webex and workshops.
 Consulting with business users of RM to understand their requirements,
incorporating these into the activities of the service delivery centre leading to
improved service delivery, streamlined and consistent with robust management
information.
2013-2009 – IFS – I&P –Records Management.

2.  Leader of Tax DMS scanning centre in Birmingham, scanning and filing hardcopy records on
behalf of various internal business teams nationally using Documentum. Scanning service to
other lines of service eg Advisory BRS. Ownership and responsibility of hardcopy records
management nationally using Transearch software. Management of 43 central file stores in
compliance with ISO27001.
 Achieved BS10008Legal Admissibility for digital data certification for PwC in January 2012
for our scanning and filing service – the first business in the UK to be awarded this
certification by the British Standard
 I am a Member of the Chartered Management Institute, ARMAand various discussion forums
regarding records management on LinkedIn.
 Representative for I&P on the Information Governance & Security Forum. I am seen as the
subject expert for records management and information security.
 Representative for I&P on the Firmwide Electronic Document Management Strategy group
led by Shaun Bookham. I advise various parts of the business on possible solutions/things to
consider to resolve business issues/concerns with records management eg FOCUS, HC,
GADM, MCBD, Pensions and Real Estate.
 I lead the Global Records Management discussion group with members from USA, Canada,
Ireland and Australia.
 I liaise with OGC and Risk Management on a variety of business issues. Eg Troublesome
Practice Matters, archive destruction reviews, unidentified mail and records management
questions received in client questionnaires etc.
 I have extensive people management skills and have dealt with recruitment, redundancy
programmes, identifying staff motivators, conflict resolution, performance management,
employment law and policy and the firm’s interpretation of such in order to avoid risk to the
firm.
2009-2005 – Tax Operations – DMS
 Responsibility for a project to streamline the DMS scanning service for tax from 43 stand-
alone facilities nationally to two centres of excellence, contributing significant resource
efficiencies and cost savings. Identifying scanning efficiencies which would benefit from IT
enhancements eg scan/file functionality, barcode scanning etc.
 Responsibility for removal of hardcopy client records from national offices following the
introduction of DMS. This contributed to accommodation savings for the tax practice of £9m.
 I briefly had responsibility for document production services for tax. This group produced
proposals, presentations, correspondence, reports, audio tape transcripts for the tax practice.
2005-1994 – Tax Secretarial Manager
 Managing secretaries in various tax business units ensuring the practice staff were supported
sufficiently to enable them to concentrate on their client service. This included office
accommodation planning and new joiner induction.
1994-1988 – Independent Order of Foresters – Prevention of Child Abuse Charity

3.  Charity secretary responsible for arranging Charity Board meetings, minute taking and filing
of annual regulatory returns.
 I also supported fund-raising activities for the charity eg float in the Lord Mayor’s Parade in
London.
 This charity work was part of a secretarial role, working as PA to the Managing Director.
 In addition to the usual PA responsibilities I was responsible for organising corporate events
for global participants eg a weeklong conferences in Monaco, SanFrancisco and Wales.
Interests
I am a keen Latin American/Ballroom dancer – dancing for fun and exercise. I am anavid reader
devouring all genre of novels from spy thrillers, historical novels and classics. My favourite books of
all time are “My Family and Other Animals” by Gerald Durrell, “Far From the Madding Crowd” by
Thomas Hardy and “Inconceivable” by Ben Elton.
I own a classic sports car and enjoy drives in the Kent countryside with my husband.