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PlacidWay Global Medical Tourism
- 1. INTEGRATINGMEDICAL TRAVELVALUECHAIN: CONSUMERS, PROVIDERS,SUPPLIERS PLACIDWAY MEDICAL TOURISM GLOBAL MEDICAL TOURISM
- 2. CREATE WORLD’S LARGEST HEALTHCARE NETWORK Findhiddenglobalhealthcaresolutionsandmakethemmainstream PLACIDWAY’SGLOBALHEALTHCAREVISION Local is limited… Global is limitless GIVE CONSUMERS MOST DIVERSIFIED HEALTHCARE CHOICES Fromtraditionalmedicinetolatest technologicalinnovationsto alternativemedicine PROPEL GLOBAL INNOVATION THROUGH COLLABORATION ACROSS SUPPLY CHAIN Integratepatients,providers,and suppliersinaborderlesssystem
- 3. LEADINGGLOBALMEDICALTOURISMBRAND PLACIDWAY MEDICAL TOURISM COMPANY GlobalPatientBase:Americas,Europe,MiddleEast,CIS,Africa&Asia LeaderinMedicalTravel 10+YearsHistory 1000sCustomizedTreatmentPackages Globalpricecomparisonoptions 1000sArticles,Videos,Before&After,andotherResources 1000sMedicalCenters Remotepatient-providerconsultations Disrupting thehealthcare statusquois essential Replacingexisting limitationsandrigid processeswithbold possibilities
- 4. ResearchsolutionsonPlacidWayWebsite Enterpersonalinformationandgenerate requestforinformation(RFI) PatientstoSubmitHealthHistoryand Pictures/Reports MAPYOURPATIENTJOURNEY PATIENT/ PROVIDER INTERACTION PATIENT TREATMENTPatient Actions Uploadeducationalinformationon PlacidWayWebsite Respondtopatientrequestusing customizedemailsandonlinechat templates EngagePatienttosubmitreportsand understandpatientneedsviaemail,online chat Provider Actions Providerprovidesspecificquotes& initialtreatmentplans Providersengagestorespondto messages–emails,onlinechatto answerallpatientquestions Providerconfirmsfinaltreatmentplan, appointment,logistics,anddeposits Provider Actions Patientevaluatestheiroptions Patientrequestsadditional questions,seekstreatmentdetails Patientselectsaproviderandsets anappointmentdate Patient Actions Providerprovideslocaldestination support Providerprovidestreatment Providerprovidesaftercare Provider Actions Patienttravelstocenter Patientmakesdeposits&receives treatment Patientreceivesaftercareand reviewsprovider Patient Actions PATIENT RESEARCH
- 5. PLACIDWAY–ADIRECTCONNECTIONWITHCONSUMER PlacidWay showcases providers innovations/ services to a global audience and removes dependency on local customers PlacidWay provides consumers access to comprehensive knowledge base of global medical solutions Logistics & Treatment Patient Coordination Marketing & Education Seeking innovation Specialization Cheaper options Consumers Specialization Innovations Affordable Care Providers
- 6. PATIENTS ARE LOOKING FOR OPTIONS, TRANSPARENCY, ETHICS… BRININGTRANSPARENCYBETWEENPATIENTANDPROVIDER THEFUTUREOFTHEMEDICALTOURISM EDUCATION Understand patient culture and environment Learn about their needs Provide specific treatment packages Hospitals & countries available Doctors credentials PATIENT COORDINATION Customer Service Patient needs analysis Report collection and coordination Coordination with medical providers Treatment plan options Remote consultation TRAVEL & TREATMENT Logistics management Travel arrangements Patient travel Appointment coordination Treatment Post-care Travel back to country
- 7. PLACIDWAYGLOBALNETWORK PlacidWay.com: worldmost powerful medicaltourism platform PlacidWayGlobal Network: 12niche websites Customer Relationship Management System:patient engagement process PlacidWaySocial MediaNetwork: establishing externaltrust andcredibility 5 KEY WAYS TO ENGAGE INTERNATIONAL PATIENTS CustomMulti- Media Marketing: refreshyour educationaland marketing
- 8. PLACIDWAYEDUCATIONAL ECOSYSTEM 10 WAYS TO PROMOTE YOUR CENTER ON PLACIDWAY CENTERPROFILE TREATMENTPRICESTREATMENTPACKAGES VIDEOSBEFOREAND AFTERPICTURES DOCTORS RESUMESCaseStudies and Articles Events/Webinars Questions andAnswers Reviewsand Testimonials
- 10. 12 NICHE MARKETING OPPORTUNITY THROUGH PLACIDWAY GLOBAL NETWORK WEBSITES PLACIDWAYGLOBALNETWORK MedicalTourism.video Only dedicated site for Medical Tourism videos PlacidBlog.com blog and new distribution PlacidArabic.com focused towards Arabic speaking countries PlacidPerfect.com providing beauty and non-critical solutions PlacidChina.com focused towards Chinese customers PlacidRussia.ru promoted in Russian speaking countries PlacidMobile most comprehensive mobile app for medical tourism PlacidRomania.com focused for Romanian customers GlobalStemcelltherapy.com promoting global stem cell solutions PlacidSolutions.com presenting industry best practices PlacidWellness.com promoting wellness and alternative medicine solutions Mexicoborderdentist.com promoting dentists in Mexico
- 11. PLACIDWAY–DIRECTPATIENTCOORDINATION PlacidWay provides tools and efficient processes to connect provider directly with the patient PlacidWay connects patients directly with medical providers of their choice PlacidWay Patient Coordination Services: Email | Chat | Phone | SMS | WA Patient Journey: Patient Engagement Educational Processes Direct Patient Communications Tools: Email | Chat | PhoneMedical Tourism Consumers Medical Providers
- 12. PLACIDWAYSIMPLE CRMFUNCTIONS Manageallpatientleadsinone place Schedulepatientfollow-ups Keepalldiscussionnotesinone placeemail,chat,phone Closepatientdealsfaster Mapyourpatientfollow-upprocess Educateyourpotentialcustomer aboutyourservicesovertime Offerpersonalizedservicestothe patients BENEFITS PLACIDWAYPRODUCTIVITYTOOLS CUSTOMERRELATIONSHIPMANAGEMENT(CRM) My Follow Ups: You can manage and follow-up your casesbyschedulingnextcontactdate. Messages: Manage the messages patients and you are sendingeachother Patient Reports: Interact with patients who are sending theirhealthhistoryand/orreports. Sample Templates: Review sample templates that you canusetosetforquickpatientmessages My Message Templates: Create your own message templates which you can use to respond to the patient quickly My Documents: Upload your forms, brochures, details which you can send to patients quickly via messaging system.
- 13. PlacidWayEffectiveCommunicationsTools EMAIL MESSAGES: Alwaysatraditionalreliable source ONLINE CHAT: Instantmessageandinstant gratification PHONE CALL: traditionaloldwaysto communicatewithsenioraudience PlacidWay: A New Standard For Direct Communications Between Patient and Provider in Medical Tourism Industry Double your efficiency while reducing your operational cost and time Modernize patient experience and improve patient’s direct access Adapt to changing patient expectation on remote communications Better direct service in less time
- 14. MEDICAL TOURISM PATIENT BENEFITS Avoidwaitingformiddleman Speakwithyourdoctorfromanywhere Savetimeandmoney Getanswersfaster Safe,securecommunicationswithdoctorsyouwantto engagewith Managehistoryofcommunicationtoavoidmis- communications MEDICAL TOURISM PROVIDER BENEFITS Delightpatients Improvecontinuityofcare Increaserevenuesbyfasterandengaging response Growyourpracticebeyondlocalbusiness Reduceoverhead Controlyourowndestiny PlacidWay–KeyBenefitsofDirectPatientCoordination
- 15. PATIENT ACTIONS Patientevaluatestheiroptions Patientrequestsadditionalquestions,seekstreatment details Patientselectsaproviderandsetsanappointmentdate PROVIDER ACTIONS Providerprovidesspecificquotes&initialtreatment plans Providersengagestorespondtomessages–emails, onlinechattoanswerallpatientquestions Providerconfirmsfinaltreatmentplan,appointment, logistics,anddeposits PATIENT ENGAGEMENT CONSIDERATIONS Patientisengagedthroughemail/chat/phone Patientcanunderstandprovidertreatment proposalclearly Patientdoesnothavetodigforinformation– detailssuchaspastpatientexperience,doctors certificates,cost,etc.areeasilyavailable Patientcanpickprovideroutofmanycompetitive inquiries Abletotrustbasedoninformationand engagementprovided PROVIDER ACTIONS Email/Chat/Callpatienttoengage–remember6touchpoints bestpractices Fullyunderstandwhatpatientislookingfor[patientneeds analysis]–Treatment,when,budget Providecomprehensivesolutiontopatientneeds–allinclusive package,cost,treatmentprotocols,etc. Provideadditionaldetails:center,certificates,doctors,city, logistics,pasttestimonials Collectdetailsrequiredtomanageappointmente.g.,passport details,traveldates,deposits,etc. PLACIDWAY–KEYACTIONINDIRECT PATIENTCOORDINATION
- 16. DIRECT ACCESS TO INTERNATIONAL PATIENTS PREMIER CONSUMER CENTRIC PORTAL MOST COMPREHENSIVE KNOWLEDGE BASE GLOBAL PATIENT REFERRAL BASE LeadingGlobalMedical TourismProgram EndToEndSolution GLOBAL CONTACT CENTER INTERNATIONAL PATIENT REVENUES