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Parañaque City College
Coastal rd. cor. Victor Medina St.
San Dionisio, Parañaque City
A Presentation from Bachelor of Science
in Real Estate Management
Principles of Management | Chapter 8: Delegation
Professor Robert Tampil
DELEGATION EMPOWERS A
SUBORDINATE TO MAKE
DECISIONS; IT IS A SHIFTING OF
DECISION-MAKING AUTHORITY
FROM ONE ORGANIZATIONAL
LEVEL TO A LOWER ONE.
“DELEGATION
MEANS IN BRIEF
THE PASSING TO
OTHERS OF A
SHARE IN THE
FOUR ELEMENTS
OF THE
MANAGEMENT
PROCESS”
- EDWARD FRANCIS
L EOPOL D BRECH
“CONFERRING
AUTHORITY FROM
ONE EXECUTIVE OR
ORGANIZATIONAL
UNIT TO ANOTHER
IN ORDER TO
ACCOMPLISH
PARTICUL AR
ASSIGNMENT”
- GEORGE R. TERRY
“DELEGATION
CONSISTS OF
GRANTING
AUTHORITY OR THE
RIGHT TO DECISION
MAKING IN CERTAIN
DEFINED AREAS AND
CHARGING
SUBORDINATES WITH
RESPONSIBILITY FOR
CARRYING THROUGH
AN ASSIGNED TASK.”
- DOUGL AS C. BAS IL
“DELEGATION OF
AUTHORITY MERELY
MEANS THE
GRANTING OF
AUTHORITY TO
SUBORDINATES TO
OPERATE WITH
PRESCRIBED LIMITS”
- THEO HAIMANN
PARITY OF AUTHORITY
AND RESPONSIBILITY
 THERE IS EQUALITY IN ASSIGNED
TASK AND POWER TO DO
WORK; AND
 AUTHORITY TO THE
SUBORDINATES IS GIVEN
NEITHER MORE OR LESS THAN
THE TASK.
ABSOLUTENESS OF
RESPONSIBILITY
 THE PERSON WHO DELEGATES
AUTHORITY IS RESPONSIBLE TO
HIS SENIOR; AND
 IT DOES NOT RELIEVE THE
MANAGER FROM HIS
OBLIGATION.
UNITY OF COMMAND
 SUBORDINATES MUST BE
COMMANDED BY ONE
SUPERIOR;
 THEY SHOULD TAKE THEIR TASK
FROM ONE SUPERIOR AND
SHOULD BE ACCOUNTABLE AND
RESPONSIBLE TOWARDS THE
SAME SUPERIOR LEVEL; AND
 ONE BOSS FOR ONE MAN.
FUNCTIONAL DEFINITION
OF AUTHORITY AND
RESPONSIBILITY
 THE TASK IS CLEARLY EXPLAINED
AND DECIDED; AND
 HELPS THE SUBORDINATES TO
KNOW ABOUT THE LIMIT OF
ONE’S RIGHTS, DUTIES AND
RESPONSIBILITY.
PRINCIPLES OF DELEGATION
SCALAR CHAIN
 AUTHORITY FLOWS FROM TOP
TO BOTTOM;
 IT IS THE BASIS OF
RELATIONSHIP BETWEEN THE
SUPERIOR AND THE
SUBORDINATES; AND
 SCALAR CHAIN MAKES THE
APPLICABILITY OF DELEGATION
EASIER.
ORGANIZATIONAL
OBJECTIVES
 THIS SHOULD BE SET IN CLEAR
TERMS TO MAKE DELEGATION
SUCCESSFUL; AND
 SOMETIMES PART OF THE
MANAGERS WILL BE
COMPLETELY GIVEN TO THE
SUBORDINATES TO ACHIEVE THE
OBJECTIVE.
PRINCIPLES OF DELEGATION
PRINCIPLES OF DELEGATION
FREE FLOW OF
INFORMATION
 THERE MUST BE INTERRUPTED
FLOW OF INFORMATION AND
MUTUAL UNDERSTANDING
BETWEEN SUPERIOR AND
SUBORDINATES; AND
 IF NONE, THE DELEGATION
WILL NOT BE SUCCESSFUL
“ N OT H I N G I S I M P O S S I B L E I F Y O U C A N D E L E G AT E ”
AUTHORITY
 Institutionalized legal
power inherent on a
particular job, function,
or position that is meant
to enable its holder to
successfully carry out his
or her responsibility.
 Power that is delegated
formally. It includes a
right to command a
situation, commit
resources, give orders
and expect them to beE L E M E N T S O F D E L E G AT I O N
“AUTHORITY IS THE
RIGHT TO GIVE
ORDERS AND
POWER TO EXACT
OBEDIENCE”
- HENRY FAYOL
E L E M E N T S O F D E L E G AT I O N
“AUTHORITY IS THE
PRINCIPLE AT THE
ROOT OF
ORGANIZATION AND
SO IMPORTANT THAT IT
IS IMPOSSIBLE TO
CONCEIVE OF AN
ORGANIZATION
UNLESS SOME
PERSON(S) ARE IN A
POSITION TO REQUIRE
ACTION OF OTHERS”
- MOONEY AND REILY
E L E M E N T S O F D E L E G AT I O N
“AUTHORITY IS THE
RIGHT TO DECIDE THE
POWER TO ACT, TO
CARRY OUT
DECISIONS”
- FRANKL IN G. MOORE
E L E M E N T S O F D E L E G AT I O N
FEATURES OF AUTHORITY
1. It relates to the position of a
person in the organization.
2. It is a right given by one’s
superior to give orders.
3. The object of exercising
authority is to regulate the
subordinates activity.
4. It is generally flows from top to
bottom.
5. It gives a person right to take
decisions.
6. The purpose is to attain goals. TYPES OF AUTHORITY
 Line Authority - the power
given to someone in a
supervisory position to
mandate actions by
subordinates.
 Staff Authority - the provision
of advice and other services to
line managers.
 Functional Authority - the right
that is delegated to an
individual or a department to
control.
RESPONSIBILITY
 A duty or obligation to
satisfactorily perform or
complete a task (assigned
by someone or created
by one’s own promise or
circumstances) that one
must fulfill, and which has
a consequent penalty for
failure.
 Responsibility should
always be fixed.
E L E M E N T S O F D E L E G AT I O NE L E M E N T S O F D E L E G AT I O N
“RESPONSIBILITY IS
AN OBLIGATION OF
INDIVIDUAL TO
PERFORM ASSIGNED
DUTIES TO THE BEST
OF HIS ABILITY
UNDER THE
DIRECTION OF HIS
EXECUTIVE LEADER”
- KEITH DAV IS
E L E M E N T S O F D E L E G AT I O N
“RESPONSIBILITY IS
THE OBLIGATION OF
A SUBORDINATE TO
PERFORM THE DUTY
AS REQUIRED BY HIS
SUPERIOR”
- THEO HAIMANN
E L E M E N T S O F D E L E G AT I O N
“ THE DUTIES AND
ACTIVITIES
ASSIGNED TO A
POSITION OR AN
EXECUTIVE”
- DALTON E. MCFARL AND
E L E M E N T S O F D E L E G AT I O N
“RESPONSIBILITY IS
THE OBLIGATION TO
CARRY OUT
ASSIGNED
ACTIVITIES TO THE
BEST OF HIS
ABILITIES”
- GEORGE TERRY
E L E M E N T S O F D E L E G AT I O N
CHARACTERISTICS OF RESPONSIBILITY
1. The essence of responsibility is the obligation of a subordinate to perform
the duty assigned.
2. It always originates from the superior-subordinate relationship.
3. Normally, responsibility moves upwards, it flows from bottom to top.
4. Responsibility is in the form of continuing obligation, i.e. a commitment.
5. Responsibility cannot be delegated.
6. The person accepting responsibility to accountable for the performance of
assigned duties.
7. It is hard to conceive responsibility without authority. There has no be parity
between the two.
8. It can be quantitative or qualitative.
A U T H O R I T Y V S . R E S P O N S I B I L I T Y
1. It is the legal right of a superior
to command the subordinates.
2. Authority is attached to position
of a superior in concern.
3. Authority to take decisions can
be delegated by a superior to a
subordinate.
1. It is the obligation of
subordinate to perform the
assigned task.
2. Arises out of superior
subordinate relationship in which
subordinate agrees to carry out
duty.
AUTHORITY RESPONSIBILITY
ACCOUNTABILITY
 It is the liability created
for the use of authority;
 This is the answerably
for performance of the
assigned duties.
 Accountability is clear
list of tasks, failure to
which might result in
penalty, and position will
be held answerable for.
E L E M E N T S O F D E L E G AT I O N
“ACCOUNTABILITY IS
THE OBLIGATION OF
AN INDIVIDUAL TO
REPORT FORMALLY
TO HIS SUPERIOR
ABOUT THE WORK HE
HAS DONE TO
DISCHARGE THE
RESPONSIBILITY.”
- DALTON E. MCFARL AND
E L E M E N T S O F D E L E G AT I O N
“ACCOUNTABILITY IS
THE OBLIGATION TO
CARRY OUT
RESPONSIBILITY AND
EXERCISE AUTHORITY
IN TERMS OF
PERFORMANCE
STANDARDS
ESTABLISHED”
- LOUIS AL L EN
E L E M E N T S O F D E L E G AT I O N
FEATURES OF
ACCOUNTABILITY
1. It can never be delegated.
2. It can never be reduced.
3. Answerably only for the task assigned.
4. It flows upward.
A U T H O R I T Y V S . R E S P O N S I B I L I T Y V S . A C C O U N TA B I L I T Y
It is the legal right of
a superior to
command the
subordinates.
It is the obligation of
subordinate to
perform the
task.
It is the obligation of
individual to carry
out his duties as per
standards of
performance.
AUTHORITY RESPONSIBILITY ACCOUNTABILITY
Step #1:
Assignment of
Duties
Step #2:
Granting
Authority
Step #3:
Creating
Responsibility
and
Accountability
i. Some superior think
themselves to be the best
so they don’t want to
delegate.
ii. They may lack of
communication skills.
iii. They may not be
confident.
iv. They may have
conservative attitude and
may consider delegations
risky.
v. They may have a feeling
i. Subordinates may not be
ready to take responsibility
ii. May find easier to
depend on the boss.
iii. Feel that they will be
criticized for a small
mistake.
iv. Lack of confidence
v. Inadequacy of
information and resources.
vi. Feel overwhelmed with
work.
i. Vague organizational
structure
ii. Inefficient control
system
iii. Non-adherence to the
principle of Unity of
Command
iv. Ineffective
organizational structure
v. Inadequate planningOBSTACLES IN DELEGATION
D E L E G AT I O N V S . D E C E N T R A L I Z AT I O N
Delegation is a
pre-requisite for
successful
decentralization
Decentralization
can be called the
extension of
delegation
“The best executive is the one who has
sense enough to pick good men to do what
he wants done and self-restraint enough to
keep from meddling with the when they do
it.”
- Theodore Roosevelt
Pop quiz: Make a
reaction paper
about this video
Delegation

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Delegation

  • 1. Parañaque City College Coastal rd. cor. Victor Medina St. San Dionisio, Parañaque City A Presentation from Bachelor of Science in Real Estate Management Principles of Management | Chapter 8: Delegation Professor Robert Tampil
  • 2.
  • 3. DELEGATION EMPOWERS A SUBORDINATE TO MAKE DECISIONS; IT IS A SHIFTING OF DECISION-MAKING AUTHORITY FROM ONE ORGANIZATIONAL LEVEL TO A LOWER ONE.
  • 4. “DELEGATION MEANS IN BRIEF THE PASSING TO OTHERS OF A SHARE IN THE FOUR ELEMENTS OF THE MANAGEMENT PROCESS” - EDWARD FRANCIS L EOPOL D BRECH
  • 5. “CONFERRING AUTHORITY FROM ONE EXECUTIVE OR ORGANIZATIONAL UNIT TO ANOTHER IN ORDER TO ACCOMPLISH PARTICUL AR ASSIGNMENT” - GEORGE R. TERRY
  • 6. “DELEGATION CONSISTS OF GRANTING AUTHORITY OR THE RIGHT TO DECISION MAKING IN CERTAIN DEFINED AREAS AND CHARGING SUBORDINATES WITH RESPONSIBILITY FOR CARRYING THROUGH AN ASSIGNED TASK.” - DOUGL AS C. BAS IL
  • 7. “DELEGATION OF AUTHORITY MERELY MEANS THE GRANTING OF AUTHORITY TO SUBORDINATES TO OPERATE WITH PRESCRIBED LIMITS” - THEO HAIMANN
  • 8. PARITY OF AUTHORITY AND RESPONSIBILITY  THERE IS EQUALITY IN ASSIGNED TASK AND POWER TO DO WORK; AND  AUTHORITY TO THE SUBORDINATES IS GIVEN NEITHER MORE OR LESS THAN THE TASK. ABSOLUTENESS OF RESPONSIBILITY  THE PERSON WHO DELEGATES AUTHORITY IS RESPONSIBLE TO HIS SENIOR; AND  IT DOES NOT RELIEVE THE MANAGER FROM HIS OBLIGATION.
  • 9. UNITY OF COMMAND  SUBORDINATES MUST BE COMMANDED BY ONE SUPERIOR;  THEY SHOULD TAKE THEIR TASK FROM ONE SUPERIOR AND SHOULD BE ACCOUNTABLE AND RESPONSIBLE TOWARDS THE SAME SUPERIOR LEVEL; AND  ONE BOSS FOR ONE MAN. FUNCTIONAL DEFINITION OF AUTHORITY AND RESPONSIBILITY  THE TASK IS CLEARLY EXPLAINED AND DECIDED; AND  HELPS THE SUBORDINATES TO KNOW ABOUT THE LIMIT OF ONE’S RIGHTS, DUTIES AND RESPONSIBILITY. PRINCIPLES OF DELEGATION
  • 10. SCALAR CHAIN  AUTHORITY FLOWS FROM TOP TO BOTTOM;  IT IS THE BASIS OF RELATIONSHIP BETWEEN THE SUPERIOR AND THE SUBORDINATES; AND  SCALAR CHAIN MAKES THE APPLICABILITY OF DELEGATION EASIER. ORGANIZATIONAL OBJECTIVES  THIS SHOULD BE SET IN CLEAR TERMS TO MAKE DELEGATION SUCCESSFUL; AND  SOMETIMES PART OF THE MANAGERS WILL BE COMPLETELY GIVEN TO THE SUBORDINATES TO ACHIEVE THE OBJECTIVE. PRINCIPLES OF DELEGATION
  • 11. PRINCIPLES OF DELEGATION FREE FLOW OF INFORMATION  THERE MUST BE INTERRUPTED FLOW OF INFORMATION AND MUTUAL UNDERSTANDING BETWEEN SUPERIOR AND SUBORDINATES; AND  IF NONE, THE DELEGATION WILL NOT BE SUCCESSFUL
  • 12. “ N OT H I N G I S I M P O S S I B L E I F Y O U C A N D E L E G AT E ”
  • 13. AUTHORITY  Institutionalized legal power inherent on a particular job, function, or position that is meant to enable its holder to successfully carry out his or her responsibility.  Power that is delegated formally. It includes a right to command a situation, commit resources, give orders and expect them to beE L E M E N T S O F D E L E G AT I O N
  • 14. “AUTHORITY IS THE RIGHT TO GIVE ORDERS AND POWER TO EXACT OBEDIENCE” - HENRY FAYOL E L E M E N T S O F D E L E G AT I O N
  • 15. “AUTHORITY IS THE PRINCIPLE AT THE ROOT OF ORGANIZATION AND SO IMPORTANT THAT IT IS IMPOSSIBLE TO CONCEIVE OF AN ORGANIZATION UNLESS SOME PERSON(S) ARE IN A POSITION TO REQUIRE ACTION OF OTHERS” - MOONEY AND REILY E L E M E N T S O F D E L E G AT I O N
  • 16. “AUTHORITY IS THE RIGHT TO DECIDE THE POWER TO ACT, TO CARRY OUT DECISIONS” - FRANKL IN G. MOORE E L E M E N T S O F D E L E G AT I O N
  • 17. FEATURES OF AUTHORITY 1. It relates to the position of a person in the organization. 2. It is a right given by one’s superior to give orders. 3. The object of exercising authority is to regulate the subordinates activity. 4. It is generally flows from top to bottom. 5. It gives a person right to take decisions. 6. The purpose is to attain goals. TYPES OF AUTHORITY  Line Authority - the power given to someone in a supervisory position to mandate actions by subordinates.  Staff Authority - the provision of advice and other services to line managers.  Functional Authority - the right that is delegated to an individual or a department to control.
  • 18. RESPONSIBILITY  A duty or obligation to satisfactorily perform or complete a task (assigned by someone or created by one’s own promise or circumstances) that one must fulfill, and which has a consequent penalty for failure.  Responsibility should always be fixed. E L E M E N T S O F D E L E G AT I O NE L E M E N T S O F D E L E G AT I O N
  • 19. “RESPONSIBILITY IS AN OBLIGATION OF INDIVIDUAL TO PERFORM ASSIGNED DUTIES TO THE BEST OF HIS ABILITY UNDER THE DIRECTION OF HIS EXECUTIVE LEADER” - KEITH DAV IS E L E M E N T S O F D E L E G AT I O N
  • 20. “RESPONSIBILITY IS THE OBLIGATION OF A SUBORDINATE TO PERFORM THE DUTY AS REQUIRED BY HIS SUPERIOR” - THEO HAIMANN E L E M E N T S O F D E L E G AT I O N
  • 21. “ THE DUTIES AND ACTIVITIES ASSIGNED TO A POSITION OR AN EXECUTIVE” - DALTON E. MCFARL AND E L E M E N T S O F D E L E G AT I O N
  • 22. “RESPONSIBILITY IS THE OBLIGATION TO CARRY OUT ASSIGNED ACTIVITIES TO THE BEST OF HIS ABILITIES” - GEORGE TERRY E L E M E N T S O F D E L E G AT I O N
  • 23. CHARACTERISTICS OF RESPONSIBILITY 1. The essence of responsibility is the obligation of a subordinate to perform the duty assigned. 2. It always originates from the superior-subordinate relationship. 3. Normally, responsibility moves upwards, it flows from bottom to top. 4. Responsibility is in the form of continuing obligation, i.e. a commitment. 5. Responsibility cannot be delegated. 6. The person accepting responsibility to accountable for the performance of assigned duties. 7. It is hard to conceive responsibility without authority. There has no be parity between the two. 8. It can be quantitative or qualitative.
  • 24. A U T H O R I T Y V S . R E S P O N S I B I L I T Y 1. It is the legal right of a superior to command the subordinates. 2. Authority is attached to position of a superior in concern. 3. Authority to take decisions can be delegated by a superior to a subordinate. 1. It is the obligation of subordinate to perform the assigned task. 2. Arises out of superior subordinate relationship in which subordinate agrees to carry out duty. AUTHORITY RESPONSIBILITY
  • 25. ACCOUNTABILITY  It is the liability created for the use of authority;  This is the answerably for performance of the assigned duties.  Accountability is clear list of tasks, failure to which might result in penalty, and position will be held answerable for. E L E M E N T S O F D E L E G AT I O N
  • 26. “ACCOUNTABILITY IS THE OBLIGATION OF AN INDIVIDUAL TO REPORT FORMALLY TO HIS SUPERIOR ABOUT THE WORK HE HAS DONE TO DISCHARGE THE RESPONSIBILITY.” - DALTON E. MCFARL AND E L E M E N T S O F D E L E G AT I O N
  • 27. “ACCOUNTABILITY IS THE OBLIGATION TO CARRY OUT RESPONSIBILITY AND EXERCISE AUTHORITY IN TERMS OF PERFORMANCE STANDARDS ESTABLISHED” - LOUIS AL L EN E L E M E N T S O F D E L E G AT I O N
  • 28. FEATURES OF ACCOUNTABILITY 1. It can never be delegated. 2. It can never be reduced. 3. Answerably only for the task assigned. 4. It flows upward.
  • 29. A U T H O R I T Y V S . R E S P O N S I B I L I T Y V S . A C C O U N TA B I L I T Y It is the legal right of a superior to command the subordinates. It is the obligation of subordinate to perform the task. It is the obligation of individual to carry out his duties as per standards of performance. AUTHORITY RESPONSIBILITY ACCOUNTABILITY
  • 30. Step #1: Assignment of Duties Step #2: Granting Authority Step #3: Creating Responsibility and Accountability
  • 31. i. Some superior think themselves to be the best so they don’t want to delegate. ii. They may lack of communication skills. iii. They may not be confident. iv. They may have conservative attitude and may consider delegations risky. v. They may have a feeling i. Subordinates may not be ready to take responsibility ii. May find easier to depend on the boss. iii. Feel that they will be criticized for a small mistake. iv. Lack of confidence v. Inadequacy of information and resources. vi. Feel overwhelmed with work. i. Vague organizational structure ii. Inefficient control system iii. Non-adherence to the principle of Unity of Command iv. Ineffective organizational structure v. Inadequate planningOBSTACLES IN DELEGATION
  • 32. D E L E G AT I O N V S . D E C E N T R A L I Z AT I O N Delegation is a pre-requisite for successful decentralization Decentralization can be called the extension of delegation
  • 33. “The best executive is the one who has sense enough to pick good men to do what he wants done and self-restraint enough to keep from meddling with the when they do it.” - Theodore Roosevelt
  • 34. Pop quiz: Make a reaction paper about this video