1.
Jonah
Donohue
716 22nd Street South
Great Falls, MT 59405
406 231 9803 cell
406 564 6370 wife
mtjd63@gmail.com
SUMMARY
My mission statement is to obtain a better job to be able to provide for my family.
I have 4 children and 1 wife who are a priority in my life, but need great
employment in order to care for them
EXPERIENCE
Tech associate
Sam’s Club
401 NW Bypass
Great Falls, MT
Phone (406)453­0018
Direct supervisor: ​Vernon Wright
Supervisor: ​Lisa Herrick
My primary responsibilities are to assist members in buying decisions, stock
sales floor shelves, ensure price accuracy through test scanning of price signs,
assist in other areas of the club.
During my tenure here I have assisted in many other departments including
hardlines, cell phone sales, jewelry, photo, grocery, freezer and cooler section,
produce, cart attendant, and overnight audit consultant.
Accomplishment
● Became full time associate within 2 to 3 months of tenure
● Am responsible for 3 associates while supervisor is away or when not
there
● Was selected to help overnight crew as overnight audit consultant
during yearly inventory
● Have been trained as back up associate for photo, communications (cell
phones), and jewelry
● Helped institute loss preventative measures to prevent theft
Technical Care Representative
Asurion
321 Central Ave
Great Falls, MT
phone (406)727­1879
Aug 2013 ­ July 13th 2015
Supervisor: ​James Cheary
Assisted consumers with over the phone technical support for various electronics
including but not limited to computers, tablets, and televisions.
Assisted consumers with over the phone technical support for major appliances
including but not limited to refrigerators, washers, and dryers
Help consumers unable to be assisted over the phone with filing claims
Daily use of excel and outlook for communication and claims tracking
Accomplishments
● Joined the PC care group for remote assisting customers
● Joined the Part order team to call back consumers and correct bad part
orders
● Assisted with producing training material relevant to my job
● Joined a center wide planning committee for moral and fun events

2. Team member
Target
2000 10th ave south
Great Falls, MT 59405
phone (406)727­9281
Aug 2013 ­ Feb 2014
Supervisor: ​Kathy
As a flow team member I was responsible for the safe unloading and stocking of
the truck contents to the floor shelves.
Assisted guests with item selections and locations of items
Accomplishments
● Employee of the month
2nd Assistant Manager
McDonald’s
1710 3rd Ave NW
Great Falls, MT 59405
phone (406)761­7758
November 2003 ­ Aug 2013
Supervisor: ​Rob Kruithoff and Casey Schearer
As the second assistant manager I was responsible for ordering and maintaining
the food supply in store and perform daily, weekly, and monthly inventories
Trained and promoted several shift managers and crew members in various
duties
Oversee general restaurant daily operations including management of 5 to 30
crew members at any time.
Maintain a safe environment for guests and employees
Maintain equipment and perform cleaning duties
Oversee and count the money for the day
Accomplishments
● Earned several business management credits for attending mcdonald's
training courses
● Won prizes related to meeting service accomplishments
● Was promoted from crew to crew trainer to acting shift manager to 2nd
Assistant manager over the course of my employment
Teller
Wells Fargo
2215 10th avenue south
Great Falls, MT 59405
phone (406)454­5400
January 2009 to November 2009
Supervisor: ​Melissa Cobb
As a teller, I was responsible for handling personal transactions of customer and
maintaining good money handling skills
I was responsible for any loss of money at the end of the day
I was responsible for looking for fraudulent activity when dealing with consumer
accounts and for reporting said activity
I was responsible for advising consumers of new products or benefits available to
them and connecting or referring them to bankers for assistance

3.
Acting Shift Manager
McDonald's
1492 E 82nd Avenue
Merrillville, IN 46410
phone (219)738­2565
September 2004 to June 2008
Supervisor: ​Brent Walker
As the acting shift manager, I was responsible for General restaurant operations
for all night shifts from 4 to 12 am monday through friday.
I was responsible for maintaining a safe shift and counting the money that was
made for the day.
Accomplishments
● Promotion from regular crew to Acting shift manager
● Quickest Service Achievements
Employee
Kmart
101 W Lincoln Highway
Merrillville IN, 46410
phone (219)769­4221
Supervisor: Unknown
September 2006­ December 2006
As an employee, I was responsible for assisting customers with questions related
to products.
I was responsible for straightening shelves and helping customers out with heavy
items.
I was responsible for cashier and money handling skills.
Employee
Americall
1901 Northwind Pkwy
Hobart, IN 46342
business closed
September 2004 ­ February 2005
As an employee, I was responsible for outbound sales of discover cards and
other various products
Deacon (volunteer position)
Heritage Baptist Church
900 52nd street north
Great Falls, MT 59405
phone (406)454­2028
Pastor: Dr. S.C. Schearer
Deacon 2 years
Assistant 20 years
As a deacon, I am responsible for assisting in teaching classroom of children.
In the past, I have assisted with driving and also running buses around town to
pick up children
I occasionally lead song service and speak to the church.
EDUCATION

4.
General diploma or GED equivalent
Heritage Baptist School
900 52nd street North
Great Falls, MT 59405
phone (406)454­2028
Principal: ​Darren Highfill
Superintendent: ​Dr. S.C. Schearer
school closed
Bachelor of Science Missions
Hyles Anderson College
8400 Burr Street
Crown point, IN 46307
(219)365­4031
President: ​Dr Ray Young
Chancellor: ​ Dr Jack Schaap
SKILLS
● Basic windows usage with knowledge of Word, Excel, Outlook, and
power point.
● Management and leadership experience of 10+ years in professional
positions at McDonald’s and volunteer positions at First Baptist Church
Hammond, IN and Heritage Baptist Church Great Falls, MT
● Great Customer service and escalated customer handling skills
● Knowledge of regular and deep cleaning type procedures.
REFERENCES
Dr S.C. Schearer
724 55th Street South
Great Falls, MT 59405
(406)899­2810
John Hanewald
600 17th Ave south
Great Falls, MT 59405
(406)564­3945
Richard Komondor
2312 8th Avenue North
Great Falls, MT 59405
(406)781­4404