Helping others has always been a passion of mine. Seeing others succeed in their endeavors with my help is always a joy. Whether someone needs someone to confide in, or a place to stay, I am always willing to be that for someone in need. It is one of the main reasons I chose to go to school for both Psychology and Sociology. Along with wanting to know why people do what they do, I love being able to use the information I have been taught to help others improve. My goal is to help others be the best them they can possibly be.

1. DOMENIQUE N. MORRISON
10218 Pintail Place, Apt. 306, Charlotte, NC 28269
domeniquemorrison@gmail.com • 718-316-1719
EDUCATION
University of North Carolina at Charlotte Charlotte, NC
Bachelor of Arts in Psychology and Sociology May 2014
Minor in Women and Gender Studies
Honors/Awards: Triota Honor Society, The National Coalition of 100 Black Women
PROFESSIONAL EXPERIENCE
TZ Insurance Solutions Charlotte, NC
Customer Service Representative July 2015-January 2015
 Provide exceptional customer service, answer questions, and identify solutions
 Build customer loyalty by preserving client confidentiality
 Resolve disagreements in a call center environment
OnStar at Converges Charlotte, NC
Sales Specialist Feb. 2015-July 2015
 Achieved specific sales business targets and maximizing sales opportunities on every call
 Effectively transferred misdirected customer requests to an appropriate party
 Maintained and exceeded monthly sales quota required by OnStar
University of North Carolina at Charlotte Charlotte, NC
Program Assistant June 2013 – Nov. 2014
 Helped new students transition to the UNC Charlotte campus
 Gave assistance to students during orientations and open houses
 Coordinated a variety of events to create a familial environment on campus
LEADERSHIP & AFFILIATIONS
YMCA of Greater Charlotte Charlotte, NC
Youth Camp Counselor May 2012 – Aug. 2013
 Gave positive guidance to the youth of Charlotte
 Supervised campers with first priority in their safety while following risk management policies
 Planned enrichment and recreational activities ahead of schedule and submit to supervisor
SKILLS/INTERESTS
Language: Semi-conversational in Spanish
Computer: Advanced proficiency in Microsoft Office Word, Excel, and PowerPoint
Interests: Cooking new cuisines, reading, and paintballing