1. Strongman Solutions LLC
Owner: Johnny B. Anthony
P.O. Box 201 Jonesboro GA. 30237
Work History:
SPENCERTECH PARTNERS
Work Date: 9/30/14 – Toys R Us Express Store #6979 – IT Installation
Installed Dell S-node Server, Monitor, keyboard, and mouse, installed AT&T Wireless Network
SG8100 installed inside the AWI Cabinet
NetBridge modem located and installed in the front entrance of store.
Coreless Phone w/Answering Machine installed and operational.
Three M9 PC & Lexmark Printer
Three Registers #1,2,3 peripherals operational w/printer, pin pads and cash draw.
Work Date: 10/02/14- J. CREW Store #798
SOW: Conversion to Micros POS Project – Hard Drive Replacement
Swapping out the Hard Drives in all registers and back office server / shipping old drives in secure return
cartons.
Work Date: 10/17/14 – McDonalds – FX160 Replacement
Technician is requested to replace a cashless appliance FX160 with a PS2 Keyboard to site.
While on site I had to call into bridge for technical support by spencertech. I also had to log into
computer to make sure that the Cash Appliance was communicating with the server to validate it is
operating properly.
Work Date: 10/28/14 – CVS/Pharmacy CVS EMV PROJECT Store #4736
CVS Payment terminals installation, record serial numbers for all install and de-install equipment. Old
payment terminals need to be shipped out with return labels. ROC (CVS Helpdesk) once completed collect
release code. (2 registers)
Stores:
Jonesboro Georgia
Smyrna Georgia
Atlanta Georgia
Work Date: 11/04/14 – GAP – Store #1459 Alpharetta, Georgia 30009
Technician will check incoming calls…ring several times before the store hears them. Test line 3 for
inbound and outbound calls. Check music on hold. Connection goes from the music on hold jack on the
telco board to the audio port on the telephone system.
Work Date: 11/04/14 – Athleta – Store #4905 Alpharetta, GA. 30009
Technician will assistprogrammingissuewith the telco phone system. Issuewith line#1 and line@2 no
dial tone. Nortel Meridian phone system, contact spencer tech supportteam to isolateissues.
Work Date: 11/04/14 – McDonalds –FX160 Replacement
Technician had stop at Uncle Bob’s Depoe to pick up a Cashl ess ApplianceFX160 in Lawrenceville,GA.
30046 Storage unit102
2. Technician is requested to replacea cashlessapplianceFX160 with a PS2 Keyboard to site.
Whileon siteI had to call into bridgefor technical supportby spencer tech. I also had to loginto computer to
make surethat the Cash Appliancewas communicatingwith the server to validateitis operatingproperly.
Work Date: 11/07/14 – Rite Aid – Store #11766 Griffin Georgia 30224
Technician need to ensure that we have an 18-2 cableran from the Amino Aminet music player in manager office
to amp. Music should beplayingoverhead as well as MOH working. If cableis missingor damaged be prepared to
pull in new run. Issuewas fixed
Work Date: 11/05/14 – McDonalds - Atlanta Georgia 30305 – FX160 Replacement
Technician is requested to replacea cashlessapplianceFX160 with a PS2 Keyboard to site.
Whileon siteI had to call into bridgefor technical supportby spencer tech. I also had to loginto computer to
make surethat the Cash Appliancewas communicatingwith the server to validateitis operatingproperly.
Work Date: 11/05/14 – Hollister Co. – Alpharetta, Georgia 30022
Technician will install newCisco Catalyst2960 and remove Cisco Catalyst3560 switch.Technician had to change
the cablethat is connected from fe0/1port on the router to fa0/48 on the switch with a new CAT5 straightthrough
cable.Old equipment I had to return it to the Command Center.
Work Date: 11/05/14 – McDonalds Store #4263 - Thomaston Georgia 30286 – FX160 Replacement
Technician is requested to replacea cashlessapplianceFX160 with a PS2 Keyboard to site.
Whileon siteI had to call into bridgefor technical supportby spencer tech. I also had to loginto c omputer to
make surethat the Cash Appliancewas communicatingwith the server to validateitis operatingproperly.
Work Date: 11/12/14 – Giorgio Armani Corp. Store # 122 Atlanta Georgia 30326
Technician will need to find new 66-block and verify phone lines below. Tech had reached out to Pete Salvucci at
intergrations and move lines from66-block into the PBX/Adran equipment.
Numbers to port:
404 814-0086
404 814-1403
404 814-2819
404 814-7642
404 814-7771
404 814-8031
Work Date: 11/12/14 – Old Navy Store #6092 DouglasvilleGA. 30135
Technician will work with GAP UPS Store support: Swap out of the UPS/APC1500 back up battery at the data rack
typically located in the stock room area. A refurbished UPS15OO and RMA has been shipped to site by Spencer.
Work Date: 11/05/14 – McDonalds Store #204 - Macon Georgia 31210 – FX160 Replacement
Technician is requested to replacea cashlessapplianceFX160 with a PS2 Keyboard to site.
Whileon siteI had to call into bridgefor technical supportby spencer tech. I also had to loginto computer to
make surethat the Cash Appliancewas communicatingwith the server to validateitis operatingproperly.
Work Date: 11/13/14 – JCrew – Store # 085 Locust Grove, Georgia 30248
Technician will beinstallingRAMin the server / Reg. #99 then call back into the JCrew POS Helpdesk bridge
to test.
Work Date: 11/20/14 – Pearle Vision –Store #6260 Atlanta Georgia 30346
Technician haveto return to connect an analoglineusingthe 404 843-8248 spliton two jacks under wrap.
3. Tech may need to assistwith connectingthe two varifones after analoglineis terminated to the jacks.Send
pictures of work and to ohioteam@spencertech.com Task completed.
Work Date: 12/01/14 – Management Data Systems International Store #31347
Technician will beextending a T1 circuitor multipleT1 circuits fromMPOE to customers telco board.
Work Date: 12/05/14 – Auto Zone Store #2022 Carrollton Georgia 30117
Tech got full description fromShawn that loud noiseand cannot tell if they can call outor not noiseis so loud.
When I dialed line3 call rolled to line1. DID test calls to line1 and 2 they are clear accordingto test call.Line3 has
had issues for a whileand has not been fixed. Granite 150171236 line3 has loud noiseon line.
Phone Lines:
770 832-8710 -01
770 832-8702 -02
770 832-2148 -03
770 214-2846 –C1
770 214-8776 –C2
Work Date: 12/24/14 – McDonalds Store - Macon Georgia 31210 – FX160 Replacement
Technician is requested to replacea cashlessapplianceFX160 with a PS2 Keyboard to site.
Whileon siteI had to call into bridgefor technical supportby spencer tech. I also had to loginto computer to
make surethat the Cash Appliancewas communicatingwith the server to validateitis operatingproperly.
Work Date: 12/12/14 – Swarovski – Store #009 Atlanta Georgia 31032
Technician was dispatched to swap out the existingBarracuda router with replacement that was shipped to store
overnight.
Work Date: 12/07/14 – McDonalds Store - Gray Georgia 31210 – FX160 Replacement
Technician is requested to replacea cashlessapplianceFX160 with a PS2 Keyboard to site.
Whileon siteI had to call into bridgefor technical supportby spencer tech. I also had to loginto computer to
make surethat the Cash Appliancewas communicatingwith the server to validateitis operatingproperly.