1. Strongman Solutions LLC
OWNER: Johnny B. Anthony
P.O. Box 201 Jonesboro GA. 30237
WORK HISTORY:
CONTINUANT PARTNERSER
Work Date: 6/11/14 Systems Research and Applications Corp.
Phone System: NEC SV8100 – Ticket #142078-1
Replaced cabling from AT&T Demarc to router.
Replaced the system Sam internal battery.
Work Date: 7/02/14 Metro Atlanta YMCA
Phone System: NortelBCM 400 – Ticket # 148544-2
Technician troubleshoot remote access with technical support.
Work Date: 7/03/14 Metro AtlantaYMCA
Phone System: NortelBCM 400 – Ticket # 148544-5
Technician continue to troubleshoot the systemis still down and
install.
QTY (1) NTAB3423-R NortelBCM Universal Power Supply (Refurbished)
QTY (1) NTAB9969ES5-R
Work Date: 8/05/14 Regions Financial Corp.
Technician on site to address issue with thefax lines / fax machine – sitecan
not receive faxes. Ticket # 154687-1
Work Date: 7/05/14 Metro AtlantaYMCA
Phone System: BCM 400 – Ticket # 148544-17
Continuant Engineer – Rich Slater
Technician on site to assist with systemprogramming. Technician also need to help
tone out stations to ID them on thepunch down and sign thecorrection station.
Work Date: 7/10/14 Regions Financial Corp.
Phone system:NortelMeridian CICS Key System – 149891-2
Technician have to TOS to T/S fax line issue.
The customer states that customers are calling them back on a fax line.
Customers are not getting through. Customers should be seeing 678 364-1500 to call
back on, and they #9. Able to hear static, this issue has been going on for a while.
Work Date: 8/15/14 COMCAR Industries
Phone system: NortelMeridian – Ticket # 156784-1
Customer is reporting that thesystemis getting very warm. Some calls will not
ring on HTE phones and calls are droppingafter 30-40 seconds into call. Telco
checked their side of thedemark and everything is working properly.
Work Date: 8/25/14 COMCAR Industries
Phone system:NortelNorstar – Ticket # 156784-4
Technician have to go on site to replace the Trunk Card. Replacement card is on site.
Remote access will be available.
Work Date: 11/07/14 Mohawk Carpet Distribution
Phone system:AvayaMerlin 820 – 174469-1
Customer would like to have technician on site to uninstall thet Merlin 820 phonesystemand ship

2. the parts with Next Day Saturday priority, with theMerlin and the BIS-10 phones to a new site in Tuscon.
This needs to arrive by Saturday 11/08/14
G/L: 715BU-712501.552657
Work Date: 3/04/15 Systems Research and Applications Corp.
The systemis resetting / patch cord connects to the NEC SV8100 and terminates to the cisco system
catalyst 3750 series on port # 39 UPS Battery needs to be replaced ( red condition) Battery fails.
Model: SUA 3000 RMXL3 Smart-UPS 3000 XL
Serial no. J50635029137
Work Date: 4/27/15 Regions Financial Corp.
Phone system:NortelNorstar – Ticket # 215144-1
Troubleshoot ext. 221 and reset thevoicemail box for it. Per the site, theassociate with ext. 221 is having a sporadic
issue where phone restarts while on a call. Thephone set has been replaced but theproblem continues. She may also
need assistance determining thebutton programming on her so she can properly label buttons, as well as accessing
the voicemail setup. Technician should have a Laptop and serial cable required to connect to systemas well as But-set
and punch down tools if needed.
Remote support willbe available
Work Date: 7/28/15 Metro AtlantaYMCA
Phone system:NortelBCM 400 – Ticket # 214351-1
After working with point of contact and Rich we will need a technician that can get into the phonesystemwith a laptop
and go through theCCR trees and document all therecordings and then delete themailbox in question 5396 and rebuild
it as a subscriber and not a mailbox. They need to also show the point of contact how to re-record the greeting on this
mailbox. ( Information ) not a ( subscriber )