1. JOHN H.TING
1002 Haughton Green Court
Apex, NC 27502
jhting1@gmail.com
585­739­6891 (cell)
CAREER SUMMARY
• UNIX/Linux Systems Engineer ­ Red Hat Enterprise Linux
• Senior UNIX Systems Administrator
• Linux Systems Administrator
CORE COMPETANCIES
Solaris Linux UNIX generic Hardware
● Solaris 10 (and prior
versions)
● Live Upgrade
● Sun Cluster
● IPMP
● Trunking
● VLAN Tagging
● Veritas Cluster
Server
● Veritas NetBackup
Server
● Puppet Enterprise
● RedHat Enterprise
Linux
● CentOS
● Fedora
● Slackware
● iptables
● Veritas Cluster
Server, Cluster File
System
● BIND (server)
● DHCP (server)
● NFS (server)
● NIS (server)
● OpenSSH (server)
● Samba (server)
● Apache (server)
● Shell programming
● Sun T Series
● Sun M Series
● HP DL 380
● HP DL 580
● HP c7000
● HP BL490
PROFESSIONAL SUMMARY
Credit Suisse, ​Research Triangle Park, North Carolina
UNIX Engineer (AVP) April 2, 2012 – Present
● Using Puppet Enterprise, engineered a solution tailored for use by internal Credit Suisse servers. Developed
puppet manifests for configuration management of servers.
● Working knowledge of Spacewalk. Created and maintained custom RPM packages to distribute engineered
solutions to servers.
● Provided coaching and mentoring to members of UNIX system administration and UNIX quality assurance teams.
● Provided UNIX vulnerability analysis of vendor erratas and it’s relevance to Credit Suisse systems. Headed up
the vulnerability analysis team which comprised of engineers from other technologies. This team provided a
dashboard of vulnerability exposures as well as creating patches.
● Collaborated with other engineering teams (Active Directory, enterprise storage) on solutions.
Hewlett Packard Enterprise Services
UNIX Platform Engineer U.S. Dept. of Homeland Security: ​Nov 16, 2009 – March 30, 2012
● Designed standards­based Linux and Solaris systems to host standard and customer applications in a data­center
environment
● Provide tier­3 support to operational support personnel regarding NFS, Network Interface Card (NIC)
configuration, routing, and various Operating System configuration issues
● Engineered custom RedHat OS installation images utilizing kickstart
● Engineered concurrent shared storage solution for RedHat Linux servers using Symantec’s Veritas Storage
Foundation for Cluster Filesystem (SFCFS), which also utilizes the Veritas Volume Manager (VxVM) and
Veritas Filesystem (VxFS) sub­components
● Collaborated with other engineering teams (such as Storage Area Network, Backup and Recovery, and Security)
on certain designs
● Developed Linux Virtual Machine images to be used in a VMWare ESX cloud environment
● Developed engineering documentation for designs and peer reviewed engineering documentation from other
engineers on the team

2.
Electronic Data Systems​, Rochester NY 1999 –2009
UNIX Systems Engineer Symantec, Corp.​: May – September 2009
● Deployed and configured Sun T5220 and M5000 servers and integrated into Symantec Datacenter
● Configured and Deployed RedHat Enterprise Linux and integrated into Symantec Datacenter
UNIX Systems Engineer Xerox, Corp.​: 2001 – 2009
● Designed, engineered, and supported servers running Veritas NetBackup which safeguards over 600TB
(Tera­Bytes) of Xerox data per month. Created custom NetBackup client packages (Sun Solaris) tailored for
specifically for the server environment
● Designed, engineered, and supported servers running Veritas Cluster Server for Oracle RAC HA
(High­Availability) software which runs business critical applications that handles order processing
● Developed a Sun Live Upgrade procedure for upgrading highly critical servers’ Solaris Operating Environment
● Supported Sun Jumpstart installation server which provides consistent server installation images
● Provided Tier – 3 support, advanced problem resolution
● Wrote numerous custom UNIX scripts and Sun packages
● Mentored members of the Systems Administrator community
UNIX Systems Administrator Xerox, Corp​: 1999 – 2001
● Directly provided daily operational and telephone support to clients
● Delivered operational support of business critical authentication services running RSA SecurID software
● Provided On­Call support for Sun Cluster HA (High­Availability) server
● Designed data gathering UNIX scripts as part of a server runbook project
Computing and Media Services​, Syracuse University 1995 – 1998
● Provided telephone support in a call­center environment
● Worked with trouble ticket management software to track problems to resolution
● Supported university students and staff at the Computing and Media Services’ help center office, areas of
assistance included UNIX, PC Desktop, and Macintosh
EDUCATION
Syracuse University​, School of Information Studies, Syracuse, NY
Master of Science​, Telecommunications and Network Management
Syracuse University​, L.C. Smith College of Engineering and Computer Science, Syracuse, NY
Bachelor of Science​, Electrical Engineering
AWARDS
● Gemini Award for customer focus, problem resolution, and team work (EDS)
● Constellation Award for internal team work on a Data­Center Audit Project (EDS)
PROFESSIOANL AFILIATIONS and CERTIFICATIONS
● Red Hat Certified Systems Administrator (RHEL7), Oct. 24, 14. Certificate Number 140­204­827
● Sun Certified Systems Administrator – Solaris 10
● ITIL (Information Technology Infrastructure Library) Foundations, ver. 3
LANGUAGES
● Mandarin
● English
CITIZENSHIP USA