Maxwell health employer_overview

Boston, MA and New York, NY!
@maxwellhealth!
fb.com/maxwellhealth!

Our Mission!
To empower people to engage with their health and wellbeing
through a revolutionary Health-as-a-Service platform.!
Maxwell meets consumers where they are through
a web portal and mobile app that streamlines access
to health and beneﬁts products and leverages data
for more informed health solutions.!
!
CONFIDENTIAL INFORMATION, NOT FOR DISTRIBUTION! 2!

Maxwell Health
Solution Overview!
•  Marketplace that reinvents the
benefits shopping experience and
extends the notion of what
employee benefits are!
•  Comprehensive benefits
administration system!
•  Health engagement platform where
employees go to access benefits,
navigate the health care system,
and manage health!
•  End-to-end operating system and
platform approach that leverage
data from multiple sources for more
informed health solutions!

The Best of Both Worlds!
• Your broker + Maxwell = one coordinated
team with the beneﬁts and technology
expertise you need!
• Complementary roles and responsibilities!
• Your broker is totally standardized on
Maxwell and their team knows the system
inside and out!

Roles and Responsibilities!
•  Your Broker: designs beneﬁts strategy, secures rates,
sends the beneﬁts info to Maxwell!
•  Your Maxwell Account Manager: works with your broker
to build your portal and manage enrollment!
•  Maxwell Tech Support: available for your employees
when they have questions about our platform!
•  Maxwell’s VP Client Services and Your Broker: oversee
the whole process and ensure everyone’s in sync!

7!
Getting Started is Easy!
1.  Your broker will notify us that you’re coming onto the
platform, and provide us with your census and plan
information!
2.  The Maxwell team creates your custom portal!
3.  Your Account Manager works with you to run open
enrollment, helps with the ongoing maintenance and usage
of the platform, and coordinates with your broker!

COMPREHENSIVE BENEFITS
ADMINISTRATION!

Comprehensive Beneﬁts Administration!
•  Fully-featured beneﬁts enrollment system!
•  Comprehensive HR administration functionality!
–  Census management!
–  Management dashboard with key insights into data and performance!
–  Customizable reporting!
•  Built-in communications system!
–  Send individual or bulk messages!
–  E-mail and mobile app push messages!
–  Templates!
–  Track open and click-through rates!

•  Task management system!
–  Divide roles and responsibilities between the broker, HR admin (and
enrollment call center), etc.!
–  Track task progress, including automatic EDI tasks with carriers!
–  EOI processing with different coverage amounts for speciﬁc periods!
•  Temporal-based system with multi-year enrollment capabilities!
–  Multiple plan designs and employee across varying time periods!
–  Ability to view the employee’s information and beneﬁts selection across
at any time stamp with the appropriate plan design!

•  Rules-engine based!
–  Brains of the system are the rules, which can be extracted out and re-
applied during updates and changes to the system!
–  Provides a sandbox environment that is useful for user-acceptance
testing and staging !
–  Eligibility rules based upon employee information!
–  Group rules based upon qualifying life events!
–  “QLE Matrix” where every product and possible QLE’s can inﬂuence
beneﬁt selections and options based upon rules!

•  Complex rate structures!
–  Age, region, gender and smoking banded!
–  Custom quoting components for ancillary products!
•  Flexible contribution formulas!
–  Composite rates!
–  EE, SP and CH specific contributions!
–  % or $ amount!
–  Defined contribution across specific product types!
•  Self-billing reports!

•  Carrier connections!
–  HIPAA 834 EDI connections!
–  Multi-tenant and single-tenant supported!
–  Census enrollments!
–  Embedded digital form signature processing!
–  Web services!

HR Tools for Onboarding!
•  Integrated experience streamlines onboarding process
for new hires, from accepting the job to enrolling in
beneﬁts!
•  Ability to post HR forms and documents for review,
acceptance, or signature!
•  Documents live on the portal so employees can view
them at any time!
•  Complimentary access to a comprehensive library of
form templates, instructions, and tutorials via !

21!
Reinvented Benefits Shopping Experience!
•  Remedies faulty decision support methodology of the
past!
•  Takes lifestyle-based approach to shopping for benefits!
•  Allows for consultation with broker when desired!
•  Educational videos to help people choose their benefits!
•  More refined decision support at key points in the
process!

Co-Branded, Fully Mobile  
Post-Enrollment Experience!
• All your beneﬁts information in one place!
• Maxwell is the place an employee goes for
everything health-related!
• Card-driven, use-case based approach highlights
common health and beneﬁts issues!
• Varied engagement with the cards made possible
by two-way data feeds with vendors!

Truly Unique Health Engagement Platform!
• Connects with most innovative and effective
health products available!
• Social layer on top of the consumer
experience that increases
engagement!
• Easy-to-implement
rewards layer to
encourage
healthy actions!
35!

38!CONFIDENTIAL INFORMATION, NOT FOR DISTRIBUTION!
• Instant access to beneﬁts
help and telemedicine!
• Convenient interaction with
the Health Advocate
Service via the mobile app!
Truly Unique Health Engagement Platform!

• Reduces medical costs!
• Improves employee productivity!
• Helps employees improve health!
• Reduces burden on HR staff!
• Reduces absenteeism!
• Easy for employees to use!
Time- and Money-Saving !
Health Advocate!

•  Accessible 24/7 via
phone, email, and the
mobile app!
•  Recommends doctors!
•  Estimates costs!
•  Answers questions about
test results, billing, etc.!
•  Resolves insurance
claims, including
communicating with
providers regarding
disability claims!
•  Assists with eldercare!
Time- and Money-Saving Health Advocate!

The Maxwell Marketplace!
•  Conveniently wraps traditional employee benefits together
with novel products and services that are also important to
employees’ needs !
•  Provides:!
–  A centralized shopping experience for all benefits!
–  Seamless enrollment!
–  Flexible payment structures (defined contribution, defined benefit,
payroll deduction, credit card or ACH)!

BioIQ!
•  At-home biometric test kits that take 5-10 minutes to complete
and are processed within 2-3 weeks!
•  Tests total cholesterol, HDL, LDL, triglycerides, A1c!

Care.com!
•  Makes it easy to ﬁnd better care for the whole family!
•  Includes child care, adult and senior care, pet care, home
care!
•  Makes paying for care simple, including total payroll
management, effortless tax ﬁling, and expert guidance and
support!

Doctor on Demand!
•  Provides a telehealth solution that allows employees to talk to
and/or video-conference with a doctor for up to 15 minutes!
•  Session can result in advice, a prescription, or a referral!
•  Coverage in 47 states (excludes Alaska, Arkansas, Oklahoma)!

Fitness Devices - Fitbit and Jawbone!
•  Wearable technology used to track activity and sleep, 24/7!
•  These two brands cover ~80% of the market for wearables!
•  Ability for employer to cover the cost of the device or have
employees pay!

HelloFresh!
•  Employees choose from a weekly menu of healthy recipes
(which includes vegetarian options)!
•  All ingredients needed for a healthy meal for 2 are delivered
right to the employee’s doorstep or workplace!
•  Available east of Chicago!

ID Watchdog!
•  Identity protection through comprehensive, patent-pending
monitoring technology!
•  Issue resolution guarantee!
•  Recognized by Consumer Federation of America as one of the
most valuable identity theft protection services available!

Powhow!
•  Live online ﬁtness, music, art, and beauty classes with an
expert instructor via webcam!
•  Instructors can also upload recorded videos for employees to
train on their own time!
•  Oriented toward group classes vs. one-on-one!

TPA Partners!
•  ConnectYourCare and Discovery Beneﬁts are our chosen providers
for HSA/FSA/HRA for employer groups!
•  Also handle retirement with or without a VEBA, commuter beneﬁts,
COBRA administration, etc.!
•  Features:!
–  Streamlined management of claims submissions through seamless
integration with the Maxwell portal!
–  Unique visibility and reach across
complete health savings value chain!
–  Easy uploading of claims documentation!
–  Enhanced employer dashboards!
–  Healthcare payment (debit) card with
multi-account capabilities!

Payroll Management!
•  Maxwell makes it easy to populate a payroll deduction
report to send to a group’s preferred payroll provider!
•  System can be set up to:!
–  Run a payroll report (either monthly or by
pay period)!
–  Automatically calculate deductions!
–  Send the report to the payroll provider
in a ﬁle format that’s compatible with
that provider’s system!
•  Currently pursuing integrations with:!

401(k) Election and Enrollment!
•  Currently supports 401(k) enrollment with your
preferred provider via a census ﬁle!
•  Employees see product during open enrollment,
including custom text and link to vendor’s portal!
•  Employee elects product, report of elections is sent
to vendor, and vendor reaches out to employees to
set up their 401(k)!
•  Working with partners such as to make this a
more seamless process!

Maxwell health employer_overview

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