When we present to an audience we often fear the difficult question. It puts us off our stride, takes us out of our comfort zones and we feel in danger.
Don't worry jdoubler can help you by taking some very simple steps.
Start by being aware that what they are doing is driven by them, not you. You are not responsible for other peoples anger, you are responsible for doing your job well. Don't take ownership of other peoples emotions.
These slides have a lot of information that should simply be held in the back of your mind rather than directly acted upon; like an athlete building muscle memory, you need to build the skills to deal effectively with the difficult questions.
4. Narrative / Story telling.
Our brains have evolved to look for
stories.
āThis is how I killed the tigerā¦ā
Means that Tigers are no longer a threat.
WE ALL LIVE!!!
6. Emotion
Moves memory from short term to long term storage.
When was the last time you cried?
When was the last time you laughed so hard some
wee came out?
When was the last time you felt āmeh..ā?
Strong emotions fix memories.
11. What do people think of you?
Default Narrativeā¦
Politicians are corrupt.
Hospital closures are bad.
The rich should be taxed more.
All nuclear power is evil.
WHAT IS YOURS?
25. Questioners
They want to appear a certain way
to a certain constituency.
They have been told to ask.
They are angry.
They are scared.
They just want to be taken seriously.
32. Questions
You will be asked 4 types of questions
ā¢ Questions you know the answer to.
ā¢ Questions you Donāt know the answers
to.
ā¢ Questions that ask you to speculate.
ā¢ Questions that you can answer but
really donāt want to.
33. Questions
Questions you know the answers toā¦
Full answers to closed questions.
Be aware of your audience.
What do they want from you?
Be aware of the time.
34. Questions
Questions you donāt know the answers toā¦
āI DONāT KNOWā + āBUT I CAN FIND OUTā = J
ābefore the end of the
session / send it to the
committee / make in publicly
availableā
35. Questions
Bridging phrasesā¦ or how to sound like a politician.
ā¢ What's most important isā¦
ā¢ The real issue here isā¦
ā¢ That's not my area of expertise, but I think youād be
interested in knowing thatā¦
ā¢ Let me just add thatā¦
ā¢ That reminds meā¦
ā¢ Let me answer you by saying thatā¦
ā¢ That's an important point becauseā¦
ā¢ What that means isā¦
ā¢ Another thing to remember isā¦
ā¢ If you look at it closely, you'll findā¦