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INNOVATE TO BETTER ENGAGE
Students & Young Alumni
CASE Europe Annual Conference
Manchester I September 2015
Copyright © 2015 NOYO. All Rights Reserved.
Content
1. Introduction
2. The world has changed
3. So have its people
4. Where do universities stand
5. Reality facing HEIs
6. Adapt to survive
7. Creating a student experience
8. NOYO toolbox
The  world  has  changed
So  have  its  people
 
o  Global	
  
o  Informed	
  
o  Connected	
  
o  Mobile	
  
	
  
o  Banking	
  
o  Automo-ve	
  
o  Housing	
  
o  Retail	
  
	
  
	
  
As  result,    industries  must  adapt
o  Millennials	
  will	
  represent	
  75%	
  of	
  the	
  global	
  
workforce	
  by	
  2025	
  
o  Learning	
  for	
  them	
  goes	
  beyond	
  the	
  classroom	
  
o  They	
  will	
  become	
  your	
  largest	
  alumni	
  group	
  
“They	
  seek	
  global	
  experiences,	
  meaningful	
  
work	
  and	
  constant	
  learning”	
  	
  
	
  
-­‐-­‐	
  Youth	
  Speak	
  Report,	
  AIESEC	
  2015	
  
	
  
Through  this  9me  universi9es  have…
…constructed  more  buildings
Challenges	
  are	
  emerging	
  
o  Teaching	
  experience	
  
o  Employability	
  	
  
o  Preparedness	
  
o  Relevance	
  gap	
  between	
  classroom	
  and	
  
real	
  world	
  
Model	
  has	
  been	
  unchanged	
  for	
  centuries	
  	
  
o  Governance	
  structures	
  
o  Decentralized	
  
o  Risk	
  adverse	
  
o  Passive,	
  not	
  innova-ve	
  
o  No	
  service	
  approach	
  
“	
  While	
  many	
  businesses	
  and	
  organiza-ons	
  have	
  
gone	
  through	
  rapid	
  transforma-on	
  to	
  adapt	
  to	
  the	
  
world	
  we	
  live	
  in,	
  the	
  majority	
  of	
  the	
  educa-on	
  
system	
  has	
  yet	
  to	
  change	
  as	
  swiJly”	
  	
  
	
  -­‐	
  An	
  Avalanche	
  is	
  Coming:	
  Higher	
  educaCon	
  and	
  the	
  revoluCon	
  ahead	
  ,	
  2013	
  
Reality  facing  higher  ed  ins9tu9ons  (HEIs)…
o  Increasing	
  compeFFveness	
  	
  
o  The	
  rise	
  of	
  new	
  stakeholders	
  
o  QuesFoning	
  the	
  value	
  of	
  degree	
  	
  	
  	
  
“53%	
  of	
  millennials	
  see	
  a	
  disconnec-on	
  
between	
  what	
  they	
  are	
  learning	
  today	
  
versus	
  what	
  they	
  will	
  need	
  tomorrow”	
  
	
  
-­‐	
  Youth	
  Speak	
  Report,	
  AIESEC	
  2015	
  
…
Adapt  to  survive  …
o  Leverage	
  untapped	
  resource	
  
o  Engaging	
  student	
  and	
  young	
  alumni	
  	
  
o  Improve	
  internal	
  engagement	
  
o  Changing	
  the	
  mindset	
  
o  CreaFng	
  a	
  culture	
  of	
  innovaFon	
  
NOYO  Innova9on  Toolkit
 
o  “Student	
  centered”	
  approach	
  
o  Student	
  is	
  a	
  KEY	
  stakeholder	
  
o  Engage	
  meaningfully	
  	
  
o  Build	
  an	
  emoFonal	
  bond	
  
o  Create	
  value	
  
o  Long	
  life	
  learning	
  journey	
  
Discover Define Design Deliver
§  Immersion interviews
& Focus groups
§  Quantitative research
(surveys designed to )
§  Benchmark
experiences
§  Objectives
§  Challenges
§  SWOT
§  Success Measures
§  Student Journey Map
§  Emotional Mapping
§  Guided solution
brain-storm sessions
§  Prototyping
Workshops
§  Insights &
Opportunities
§  Strategic Guidance
§  Institutional Support
Plan
“It is not the strongest of the
species that survive, nor the
most intelligent, but the one
most responsive to change”
- Charles Darwin
Thank you
John Arboleda
Founder/Partner
john@notonyourown.com
www.NotOnYourOwn.com
NOYO is a Barcelona based, innovative global education consultancy that helps
universities bridge the gap between the classroom and the boardroom.
With deep expertise in the field of education and a strong connection with the private
sector – NOYO brings innovation to education by using human-centered design
(including qualitative and quantitative research), service design and strategic consulting
to help universities adapt to the new context.

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CASE_presentation_version_final_LinkedIn

  • 1. INNOVATE TO BETTER ENGAGE Students & Young Alumni CASE Europe Annual Conference Manchester I September 2015 Copyright © 2015 NOYO. All Rights Reserved.
  • 2. Content 1. Introduction 2. The world has changed 3. So have its people 4. Where do universities stand 5. Reality facing HEIs 6. Adapt to survive 7. Creating a student experience 8. NOYO toolbox
  • 3. The  world  has  changed
  • 4. So  have  its  people
  • 5.   o  Global   o  Informed   o  Connected   o  Mobile     o  Banking   o  Automo-ve   o  Housing   o  Retail       As  result,    industries  must  adapt
  • 6. o  Millennials  will  represent  75%  of  the  global   workforce  by  2025   o  Learning  for  them  goes  beyond  the  classroom   o  They  will  become  your  largest  alumni  group  
  • 7. “They  seek  global  experiences,  meaningful   work  and  constant  learning”       -­‐-­‐  Youth  Speak  Report,  AIESEC  2015    
  • 8. Through  this  9me  universi9es  have… …constructed  more  buildings
  • 9. Challenges  are  emerging   o  Teaching  experience   o  Employability     o  Preparedness   o  Relevance  gap  between  classroom  and   real  world  
  • 10. Model  has  been  unchanged  for  centuries     o  Governance  structures   o  Decentralized   o  Risk  adverse   o  Passive,  not  innova-ve   o  No  service  approach  
  • 11. “  While  many  businesses  and  organiza-ons  have   gone  through  rapid  transforma-on  to  adapt  to  the   world  we  live  in,  the  majority  of  the  educa-on   system  has  yet  to  change  as  swiJly”      -­‐  An  Avalanche  is  Coming:  Higher  educaCon  and  the  revoluCon  ahead  ,  2013  
  • 12. Reality  facing  higher  ed  ins9tu9ons  (HEIs)…
  • 13. o  Increasing  compeFFveness     o  The  rise  of  new  stakeholders   o  QuesFoning  the  value  of  degree        
  • 14. “53%  of  millennials  see  a  disconnec-on   between  what  they  are  learning  today   versus  what  they  will  need  tomorrow”     -­‐  Youth  Speak  Report,  AIESEC  2015  
  • 16. o  Leverage  untapped  resource   o  Engaging  student  and  young  alumni     o  Improve  internal  engagement   o  Changing  the  mindset   o  CreaFng  a  culture  of  innovaFon  
  • 18.   o  “Student  centered”  approach   o  Student  is  a  KEY  stakeholder   o  Engage  meaningfully     o  Build  an  emoFonal  bond   o  Create  value   o  Long  life  learning  journey  
  • 19. Discover Define Design Deliver §  Immersion interviews & Focus groups §  Quantitative research (surveys designed to ) §  Benchmark experiences §  Objectives §  Challenges §  SWOT §  Success Measures §  Student Journey Map §  Emotional Mapping §  Guided solution brain-storm sessions §  Prototyping Workshops §  Insights & Opportunities §  Strategic Guidance §  Institutional Support Plan
  • 20. “It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change” - Charles Darwin
  • 21. Thank you John Arboleda Founder/Partner john@notonyourown.com www.NotOnYourOwn.com NOYO is a Barcelona based, innovative global education consultancy that helps universities bridge the gap between the classroom and the boardroom. With deep expertise in the field of education and a strong connection with the private sector – NOYO brings innovation to education by using human-centered design (including qualitative and quantitative research), service design and strategic consulting to help universities adapt to the new context.