The Sales Mindset is a full day workshop on harnessing sales mindset focused on - enquiry tracking, user v/s buyer, enhancing relationships, negotiation in sales, and persuasion.
7. You are under
tremendous stress. You deal with
unreasonable
customers.
You don’t have
authority.
You feel constrained
by company policies.
Your suggestions
are ignored.
You always feel that
customers are angry
as you don’t get
timely approval.
49. Influence: Getting to YES!
RECIPROCITY SCARCITY AUTHORITY LIKEABILITY CONSENSUS
adapted from Dr. Robert Cialdini’s book “Influence: The Psychology of Persuasion”