Recommended
More Related Content
Viewers also liked
Similar to Defining Total Value Delivery in Legal Services
Similar to Defining Total Value Delivery in Legal Services (20)
Defining Total Value Delivery in Legal Services
- 1. 1 Defining Total Value Delivery in Legal Services Buying Legal Council New York City March 15, 2016 Jo Ellen Hatfield Senior Strategic Sourcing Manager
- 2. 2 What We Will Cover Introduction to Bunge Value delivery in the legal area Defining Total Value: 4 Quadrants Activity: identifying demonstration of value delivery in each quadrant Summarizing and sharing our findings Assessing value delivery Setting expectations Continual monitoring and communication Q&A
- 4. 4 Bunge processes oilseeds, grains, sugarcane and other agricultural commodities to make products and ingredients with numerous applications for customers worldwide. What We Do — Feeding and Fueling the World
- 5. 5 Bunge Today • A global leader in oilseed processing • A global leader in grain and oilseed marketing • 21 mmt sugarcane milling capacity producing sugar, ethanol and electricity • Leader in global trade and distribution SUGAR & BIOENERGY • Leading producer of oils, margarines & industrial fats in the Americas and Europe • Growing oils position in Asia • Leading corn and wheat miller in the Americas FOOD & INGREDIENTS • Fertilizer production and sales in Argentina • Fertilizer port operations in Brazil FERTILIZER NET SALES EMPLOYEES ~40+ COUNTRIES AGRIBUSINESS $43 B ~35,000 ~400 FACILITIES 63% 15% 15% 6% 1% Average Net Operating Assets Agribusiness Sugar & Bioenergy Food & Ingredients Fertilizer Other
- 6. 6 Balanced Global Presence Bunge Limited Bunge Global Agribusiness White Plains Bunge Brazil São Paulo Bunge Southern Cone Buenos Aires Bunge Europe, Middle East & Africa Geneva Bunge North America St. Louis Bunge Asia Singapore Countries of operation Regional headquarters
- 7. 7 External Legal Services Total Value Approach Cost Containment Efficiency Gains Risk Management Quality All four areas deliver value to your organization All have equal weight and importance All are interdependent
- 8. 8 Activity Form 4 teams by counting off 1-4 1 = Cost Containment 2 = Efficiency Gains 3 = Risk Management 4 = Quality Elect team representative List on the white board activities or actions performed by a supplier that would demonstrate your assigned value element Everyone will reconvene in 10 minutes to share our thoughts
- 9. 9 Total Value Delivery • Oversight of vendors/contractors • Public messaging • Data security • Flexibility • Conflicts Mgmt. • Desired results delivery • Responsiveness • Legal expertise • Creativity • Billing hygiene • Use of technology • Communications • Compliance to Guidelines or Contract • Cost transparency • Budget management • Appropriate staffing models • Competitive rates Cost Containment Efficiency Gains Risk Management Quality
- 10. 10 Cost Containment – Assessing Value Delivery • Cost transparency • Budget management • Appropriate staffing models • Competitive rates Cost Containment Efficiency Gains Risk ManagementQuality • Firm expertise • Budget establish and track • Appropriate staffing ratio • Hourly rate customization • Alternative Fee Arrangements • At risk cost models • Competitive pricing • Manages to “not to exceed” cost • Appropriate staffing levels • Use of low cost geographies if appropriate • T&E minimized Non Law Firm Law Firm
- 11. 11 Efficiency Gains – Shared Value • Billing hygiene • Use of technology • Communications • Compliance to Guidelines or Contract Cost Containment Efficiency Gains Risk Management Quality Law Firm • Use of UTBMS Codes • Timely recording of billable hours • Communication channels used appropriately • Complies with all operational guidelines • LEAN/Six Sigma • Invoicing to terms • Escalation path followed • Contract compliance • Service Levels agreed to and monitored • Lean/Six Sigma Non Law Firm
- 12. 12 Risk Management – Key Success Factor • Oversight of vendors/subcontractors • Public messaging • Flexibility • Conflicts Mgmt. Cost Containment Efficiency Gains Risk Management Quality • Monitoring and tracking vendors performance, work and business • Message preparation and delivery plan • Ability to quickly scale up • Continually monitoring and communication potential conflicts • Contracts, SLAs, NDAs in place with all subcontractors • Cognizant of public message; SPOC • Ability to scale up • Confidentiality and Privilege maintenance Law Firm Non Law Firm
- 13. 13 Quality – Objective Criteria • Desired results delivery • Responsiveness • Legal expertise • Creativity Cost Containment Efficiency Gains Risk Management Quality • Continuing education and development at all levels • Performance exceeds expectations; delivers results consistently • Depth and breadth of firm specific matter type • Are creative, alternate resolutions identified and proposed? • Project management skill • KPIs established and monitored • Responsive to demands • Expertise in servicing the Legal profession • Creative problem solving Law Firm Non Law Firm
- 14. 14 Conclusion The 4 segments of value delivery provide a straightforward method to building understanding with suppliers and clients Each segment provides key performance indicators that can be tracked and measured • Choose carefully those indicators that matter the most to your clients Work with your suppliers to develop common, shared goals in each segment and agree on metrics
- 15. 15 Q&A
Editor's Notes
- 4
- Alberto mentioned that Bunge has a global, integrated and balanced portfolio. To be specific, we have operations in all the major crop production and consumption markets, with more than 400 facilities in over 40 countries. We also benefit from leading positions in key markets in agribusiness, food & ingredients and sugar & bioenergy. And, we have a fertilizer business that is well scaled and focused. [click]
- We are particularly proud of our asset network, which touches the world’s largest agricultural growth areas—North and South America, and Eastern Europe—and major areas of consumption growth—particularly Asia. [click] It is complemented by marketing offices, joint ventures and other commercial activities in additional countries. [click]