1. Jill Marie Powell
100 Mark Avenue
Pontiac, MI 4841
(586) 935-8996
powellj20570@gmail.com
Objective
I am seeking to enhance my customer service skills that will apply to my future
endeavors after receiving my undergraduate degree in the future. I am also seeking to
build a diverse set of skills that will allow me to excel in my career, no matter what
field I decide to enter.
Education
 Wayne State University, Detroit, MI August 2014-Present
Film Studies
 Lansing Community College, Lansing, MI August 2009- May 2011
Communications and Broadcast
 Center Line High School, Center Line, MI August 2007-May 2009
Diploma - General High School Studies
Focus in Communication and Media Arts
Employment
4-H Exploration Days June 21-24, 2011
Head Conference Assistant
 Monitor the location of the 4-H participants during their stay at Michigan State
University
 Complete rounds nightly in the dormitories, including bed checks and maintaining
order
Student Book Store August 26- September 6 2011
Textbook specialist
 Assist Fellow student with finding textbooks
 Answered phone and answered any question needed
 Stocked textbooks

2. The Pointe @ 3636 September 2011-April 2012
Community Assistant
 Assisting the General Manager with signing leases
 Providing Great community service
 Giving tours of the complex,
Subway
Sandwich Artist October 2012- June 2014
 Prepare sandwiches
 Take party orders
 Cutting up vegetables
 Answering phone calls and providing excellent customer service
Wayne State University Main Library November 2014- May 2015
Student Assistant
 Assisted students with finding books
 Provided management help with big projects
 Put up and looked for books
TokyoSAN May 2015- November 2015
Cashier
 Prepared dinner plates and sushi orders
 Stocked Refrigerator
 Ringed up customer’s bills
Teavna November 2015-April 2016
Customer service
 Assists Customers with problems
 Helped customers learn more about Tea and its benefits
 Provided Assistants with internet questions and orders
Skills
 Great interpersonal communication skills
 Ability to complete custodial work
 Ability to multi-task
 Able to easily adapt to spontaneous changes
References
 Megan Heethuis
Department of Human Services Foster Care Worker

3. (231) 633-2224
heethuism@michigan.gov
 Sarah Thomas
D.I.A and Student
(313) 720-2808
 Giovant’a Perkins
Student
(248) 707-9838
giovantaperkins@yahoo.com