1. CHASE HEINOLD
2400 College Road
Council Bluffs, IA 51503
(402) 278-1321
cheinold@bellevue.edu
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OBJECTIVE
Be proficient in involving, motivating, and leading students to achieve personal and professional goals.
Impart knowledge in a student centric manner using exceptional verbal and written communication skills.
Be well-organized and detail oriented in building strong working relationships with current and new
students.
EDUCATION
Bachelor of Science in Marketing Management, March 2013
Bellevue University, Bellevue, Nebraska
Associate of Arts in Marketing Management, December 2011
Iowa Western Community College, Council Bluffs, Iowa
CERTIFICATIONS
K-12 Substitute Teaching Certificate, May 2015 – Present
Iowa Board of Educational Examiners
EXPERIENCE
Financial Aid Specialist, January 2016 – Present
Bellevue University, Bellevue, NE
 Provide information to students regarding financial aid program information or in
response to specific phone and email inquiries about student's personal case
 Assist in completing forms and applications relevant to student’s current or future
financial aid
 Enter pertinent student information and update checklists so they’re award ready
 Work with other departments to inform students about the processes and statuses of
financial aid policy and procedures.
Vault Teller, February 2014 – January 2016
US Bank, Council Bluffs, Iowa
 Provided customer service by answering inquiries; informing customers of new services
and product promotions; ascertaining customers' needs.
 Mentor new tellers to provide support during their transition and training
 Enter customers' transactions into computers in order to record transactions and issue
computer-generated receipts
 Balance currency, coin, and checks in cash drawers at ends of shifts

2. Paraeducator, February 2010 – September 2011
Westside High School, Omaha, NE
 Worked with teachers to develop innovative ways to include and educate students with
special needs
 Served as an assistant in regular education classrooms to help transition students from
special education classrooms to regular education classrooms
 Worked with educators and parents to encourage engaging in new conversations about
pursuing new accommodations when needed
 Implemented interventions when needed in the classroom to aid in the success of the
students
Senior Resident Assistant/Resident Assistant, January 2010 – May 2011
Iowa Western Community College, Council Bluffs, Iowa
 Provided ongoing, energetic programs to encourage student engagement in the resident
halls
 Served on RA Hiring Committee working directly with the Residence Life Coordinators
and Assistant Director of Residence Life to hire and train new resident assistants.
 Received and implemented training in conflict resolution skills and facilitated solutions to
roommate conflicts
 Developed and conducted programs on diversity, personal development, relationship
building, and academic performance