1. Jessica Golden Alexander, PhD
j.goldenalexander@gmail.com | 07454113364 | 21 Windermere Drive, Wellingborough, NN8 3XQ
Linguistic anthropologist with six years direct experience working in an international and political
environment with elected public officials and political staff. Accomplished administrator with over
seven years professional experience in private, public and voluntary sectors. I am keen to work
within a creative, progressive organization or company offering a high level of challenge, creativity,
and the opportunity for continued career and personal growth.
Profile
• Contributed to the daily running of the SDLP party Press Office in Parliament Buildings in
Northern Ireland.
• Presented a paper at the American Anthropological Association (AAA) Annual Conference
2007 in Washington D.C. titled “A better way to a Better Ireland” - Exploring Campaign
Jargon, Metaphor and Rhetoric in Northern Ireland’s Devolved Future.
• Trained in other software programs like QFIS financial software, Phoenix Natural Gas’s
Customer Switching System and Asset Register as well as the Universal Housing software
package.
• Trained with AntConc corpus analysis software, CQPWeb corpus databases and tools.
Developed a basic understanding of Java programming environments.
• Wellingborough Museum, Volunteer - Assisted in WWI research for the museum’s
anniversary exhibits, updated their photo storage information using Modes software and
provided customer service in their gift shop, café and for local events.
Education
PhD, ‘Language and Identity Making in a Northern Irish Political Party’
Queen’s University Belfast (September 2004 – June 2011)
• Research emphasis on language, communication, and identity. Designed and implemented
intensive field research on language and social identity within a prominent political party in
Northern Ireland and carried out in various party offices and public engagements across the
country.
• Adapted multiple methods of data collection including participant observation, conversation
analysis, discourse analysis and formal interviews with prominent figures in the party.
• Developed extensive computing and presentation skills creating material presented to a
range of audiences - from university students in seminar to respected professionals in the
field of Anthropology during international conferences.
• Experienced in linguistic transcription and the successful preparation of material for
conferences.
B.A. Cultural Anthropology
California State University, Fullerton | Summa cum Laude (August 2000 – July 2004)
• Subjects studied included: archaeological theory and methods, linguistics, anthropological
history, theory, methodology and applied anthropology.
• Graduated with highest honours.
• Created teaching materials for ceramics analysis as part of an undergraduate internship.
• Received Meritorious Service Award for participation in the Orange County Curation Project
cataloguing stone tools found from historic excavations in Southern California that had not
been properly recorded when uncovered.
Other Recent Courses
Completed several FutureLearn Online courses (2014) including:
 Corpus Linguistics, analysis of linguistic corpus using specially developed software
packages,
 Beginners Java Programming for the Android platform and;
 Discovering the Higgs Boson which investigated fundamental particle physics and the
developments that led to the discoveries at Cern in Geneva.

2. Professional Experience
Procurement Analyst, asra Housing Group | Leicester | February – June 2015
 Procurement Analyst providing administrative support to asra’s Procurement Specialist.
Focused primarily on data analysis and report creation.
 Attended training sessions through PASS Procurement to gain further understanding of
changes in UK regulations and successful contract management strategies.
 Took over management of the Group’s RAC fleet support account and set it up so that
individual teams had more control over their fleets.
Administrator, Wellingborough Homes | Wellingborough | November 2014 to February 2015
 Member of neighbourhood support team. Responsible for processing benefit awards,
responding to phone and email queries and processing new and transferring tenant
applications.
Administrative support, Clanmil Housing Association | Belfast | 2012-2013
• Procurement Assistant (August 2013 -November 2013) supporting Clanmil's Procurement
Officer, providing administrative support and data analysis for current and future tenders.
Developed an understanding of NI, UK and European procurement guidelines and
legislation. Worked with all parts of the Clanmil Group and sister housing associations
belonging to the Abacus Procurement Group. Attended and minuted meetings with the
Procurement Officer on behalf of Clanmil Housing. I left this position to relocate for partner's
employer.
• Repairs Desk (August 2012 - August 2013) successfully processed tenant repair queries and
complaints via phone and email. Liaised with Housing and Maintenance Officers, tenants
and contractors to resolve maintenance/repairs issues to the satisfaction of all parties.
Developed training information and process notes for future Repairs Desks employees.
Helped to draft operational changes and business plans. Organised and minuted regular
performance meetings with contractors. Fostered excellent working relationships with
tenants, contractors and Clanmil officers in both the Housing and Maintenance
departments.
Clerical/Administrative Support roles| Brookstreet Recruitment | Belfast | 2008-2012
Following my degree I spent a number of years developing my professional experience in a range of
short and long term contracts in the public, private and voluntary sectors. This experience has
provided me with a practical, adaptable and creative approach to work. I gained insight into how
different organizations function and how to build and develop relationships with a wide variety of
stakeholders and co-workers. Each role required attention to detail and the ability to adapt quickly
and communicate effectively with a wide variety of stakeholders and clients.
Positions held included:
• Clanmil Housing Association, Filing Clerk, January to July 2012
• Northern Ireland Women’s Aid Federation, Administrator, October to December 2011
• Northern Ireland Assembly Secretariat, Clerical Officer for three Statutory Committees and
the Office of the Official Report (Hansard), July 2008 to March 2011
Assistant Manager, Grade 3 Welcome Centre | Queen’s University | Belfast | 2004-2008
• Led merchandising and tourism services for the Welcome Centre, encouraging a focus on
improved customer service and sales, developing new memorabilia and merchandising
solutions.
• Refined the inventory management system. Responsible for invoicing, cash management,
orders and payment processing through Qfis financial software.
• Disseminated Queen’s University and Belfast tourism information and led popular guided
tours of Queen’s University highlighting the university's architectural and social history.
Experienced in exhibition installation and maintenance including invigilating for Welcome
Centre and Naughton Gallery exhibitions.

3. • Created staff training manuals and developed excellent relationships with student staff,
hospitality staff, Queen’s University executives and local tourist locations and tour operators.