2. Dear Ms Bulnes Sanchez,
Caveat Consultancy team is pleased to be entrusted with solving your problem.
In this document, we provide you with our vision and working methods followed by the analysis of the
current situation, our proposed solutions and limitations connected to the changes.
We believe that our solutions create the best combination for successful integration of the international
students to Dutch society. Additionally, we work with the aim to help you change the status quo and
come to satisfaction of every party.
Best regards,
Caveat Consultancy Team
4. Introduction Problem Analysis Soution Limitations Our team
INTEGRATION OF DUTCH STUDENTS INTO DUTCH SOCIETY 4
Who are we?
Caveat Consultancy is
a team of professionals
who have the capacity,
skills and passion to
offer to our clients.
Vision:
‘Making complexity
simple again’
Research Question:
How can the existing
channels be improved in
order to provide better
integration of international
students?
How do we work?
5. Introduction Problem Analysis Solution Limitations Our team
INTEGRATION OF INTERNATIONAL STUDENTS INTO DUTCH SOCIETY 5
Situation analysis
International
Students
survey
Interviews
with the
organisers of
activities for
the IS
Interviews
with Student
organisations in
THUAS
6. Introduction Problem Analysis Solution Limitations Our team
INTEGRATION OF INTERNATIONAL STUDENTS INTO DUTCH SOCIETY 6
80,33% have not enough contact with Dutch Students
8% have no contact at all
83% show interest in stronger integration with Dutch Students
94% have little or zero knowledge about activities by student
organisations
8. Introduction Problem Analysis Solution Limitations Our team
INTEGRATION OF INTERNATIONAL STUDENTS INTO DUTCH SOCIETY 8
5 channels template
Introduction
to
Dutch culture
and society
Europe @ Home
Intercultural
games
Student
oranisations
International
office
Cultural
fair
Channels for
integration
9. Introduction Problem Analysis Solution Limitations Our team
INTEGRATION OF INTERNATIONAL STUDENTS INTO DUTCH SOCIETY 9
Student
Organisations
10. Introduction Problem Analysis Solution Limitations Our team
INTEGRATION OF INTERNATIONAL STUDENTS INTO DUTCH SOCIETY 10
International office
No programs and activities for international students
Currently in a transition phase = opportunity to
implement a new program
11. Introduction Problem Analysis Solution Limitations Our team
INTEGRATION OF INTERNATIONAL STUDENTS INTO DUTCH SOCIETY 11
1. Support of
student
organisations
BEST
SOLUTION
2. Buddy
system by
International
office
12. Introduction Problem Analysis Solution Limitations Our team
INTEGRATION OF INTERNATIONAL STUDENTS INTO DUTCH SOCIETY 12
1. Support of student organisations
A stable contact person between
student organisations and university
Platform on the student portal for sharing the
events - more students are reached
(particularly the exchange students)
13. Introduction Problem Analysis Solution Limitations Our team
INTEGRATION OF INTERNATIONAL STUDENTS INTO DUTCH SOCIETY 13
2. A Buddy System
What is the buddy system? Who is involved in the buddy system?
=
A buddy
(a home student,
preferably Dutch)
A student
Support and friendship
International office Buddies
Students International office
sends & analyses surveys
recruits buddies
contact body
evaluates the program (1st year
- trial)
keep track of events within their interest
group (i.e. sport games, theatre plays,
expositions)
inform their students about these events
design and organise thematic trips
(based on offered events)
report to the International office
share events with Buddy club
fill in the survey (interested in
buddy club?)
choose the interest area
cooperate with buddies
+
14. Introduction Problem Analysis Solution Limitations Our team
INTEGRATION OF INTERNATIONAL STUDENTS INTO DUTCH SOCIETY 14
1
2
3
45
6
7 Step by step
buddy system
Survey on
interest of
incoming students
Determine
the number
of interested
students
& buddies
(max 5 st.
per buddy)
International
office
recruit
buddies
(motivation +
interviews)
Buddies are divided
into interest groups
(culture, sports, clubs)
Buddies are responsible
for an overview
of events within
their interest area
Buddies
meet
students enrolled
in the program,
discuss the events
proposed
by buddies
Buddies
accompany
students to
the final
destination
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INTEGRATION OF INTERNATIONAL STUDENTS INTO DUTCH SOCIETY 15
Buddy system is
voluntary
Disinterest of any
stakeholder
Lack of qualified
buddies
16. Introduction Problem Analysis Solution Limitations Our team
INTEGRATION OF INTERNATIONAL STUDENTS INTO DUTCH SOCIETY 16
Bianka Urbanovská
Bianka is the main designer and organiser in Caveat Consultancy alongside Jeremy. In this particular case, her main tasks consisted
of interviewing student organisations of the Hague University, designing a step-by-step procedure of a buddy program with role
divisions of all stakeholders and design of a presentation and this document. Bianka is a second-year student of European Studies
with specialisation in private sector
Jeremy van Lierop
Jeremy is a third-year student of European studies with vast experience in exchange program. His main focus was
to discover the possibilities the clubs in the Hague area offer for international students and assisting Bianka with
creatingthebuddysystemmanual.Inaddition,Jeremywasresponsibleforsummarisingtheresearchmethodology.
Simina Balan
As an exchange student from the University in Nancy, Simina has the overview of the current situation in the Hague
Unviersity. She conducted interviews with organisers of events aimed to integrate international students, particularly
Mr Le Coq, Ms Bulnes Sanchez and Mr Van Oenen. Her work was a great contribution to situation analysis.
Laura Mafioly-Terver
Laura is a french exchange student in The Hague University since September. She likes being in contact with
people and therefore shares an interest in better integration. For the purpose of this report, Laura interviewed the
exchange students and with the help of our colleague Oluwatobi created and shared the survey.
Oluwatobi Owoturo
Oluwatobi is an exchange student who has been in The Hague University since August 2015. Her main role in this case
was preparing questions for a survey of international and exchange students, survey distribution and English correction.
Hysni Haxholli
Hysni is a home European Studies Student. As an experienced exchange student he and Oscar were
working on the Buddy system research which served as a background for the further buddy system
development. Hysni spent his exchange in Japan were he was also part of the international office.
Oscar Giezenaar
Oscar is a Junior Consultant at our firm. His education includes a bachelor in European Studies and he is specialized in
communication and public relations. For this report he was responsible for the research on the buddy system.
