1. JENNIFER S. HOWELL
112 Louise Lane Work Phone:(731) 661-5685
Medon,TN 38356 Home/Cell Phone:(731) 217-5551
Email: jennifersmithhowell@gmail.com
Social Media:
LinkedInProfile
EDUCATION AND
CERTIFICATIONS
Master of BusinessAdministration,December2009
UnionUniversityinJackson,Tennessee
Bachelorof Science inSocial Work,class of 1988, graduatingcumlaude
UnionUniversityinJackson,Tennessee
SeniorProfessional of HumanResourcesCertification(SPHR), HRCertificationInstitute
(HRCI), May 2015
SocietyforHuman Resource Management - CertifiedProfessional- SHRM– CP Certification,
SocietyforHuman Resource Management(SHRM) – June 2015
Professionalof HumanResourcesCertification(PHR), HRCertificationInstitute(HRCI), June
2011
State of TennesseeNotaryPublic,CommissionExpiryAugust27,2018
WORK
EXPERIENCE
Human ResourcesManager at Union University inJackson,TN.September2011-present.
 Provide oversightforthe recruitmentprocessforuniversityjobopenings,including
constructionof the advertisements,placementinexternal venues,andworkflowof
the university’sApplicantTrackingSystem. Serve asHumanResourcesConsultant
to departmentsregardingrecruitmentandselectionactivities.
 Developandmaintainelectronicbankof all facultyandstaff job descriptions,
ensuringcompliance withADA,FMLA,andFLSA laws.
 Planall componentsof New Staff Orientations,includinginvitees,executive
speakers,general programming,andco-presentations.
 Manage all aspectsof vendorrelationsfor annual HealthandBenefitsFair,
includingeventmarketing, recruitment,communications,reservations,and
hospitality.
 Plan,coordinate,andfullydeploycompliance,professional,andtraining
developmentafteridentifyingUniversityneeds.TheseactivitiesincludeTitle IX
Compliance Training,Active ShooterTraining,andTennessee DrugFree Workplace.

2.  Serve asFMLA Coordinatorforthe organization,participatinginthe interactive
processwithfacultyandstaff employeesincompliance withapplicablestate and
federal laws.
 Analyze currentpoliciesanddevelopresearch-basedprocedures,bothnewand
revised,foradministrative considerationandimplementation.
 Manage immigrationissues,including H-1BVisaapplicationprocess forUniversity
sponsorshipof employees.
 Provide oversightforWorkers’Compensationinsurance reports,claims,and drug
testingdiscovery.
 Assessandresearchcompliance trainingneedsandpractices. Identifytraining
methodology optionsthroughthoroughinquiry anddiscernment.
 Receive,research,andrespondtoquestions fromemployeesandmanagers
regardingHumanResources. ApplyandadministerestablishedHumanResources
policiesandprocedures. Assistinthe revisionof existingpoliciesandinthe
developmentof new policies.
 Provide professional supporttoHumanResources activities(andcomplete special
projectsas assigned.
Administrative Assistantto both the Office of Human Resources and SeniorVice
PresidentforBusinessServices (dual role) at UnionUniversity inJackson,TN. April 2008 –
August2011.
 Conductednew hire onboardingsessions.
 Oversaw operationsof the university’sApplicantTrackingSystem.
 Constructedjobdescriptionsanduniversityjobadvertisements,bothinternally
and throughexternal advertisingvenues.
 Obtainedrate quotesandcoordinatedadvertisementof jobvacanciesfrom
external venuesandsecure accurate,timelyuniversityadvertisementsof approved
positions.
 Providedadministrative assistance tothe Directorof HumanResources,including:
wordprocessing,copying,faxingandphone duties. Scheduledinterviewswith
candidatesandappointmentsasneeded.
 Supervisedstudentworkerforthe Office of BusinessandFinancial Services,
includingtrainingandguidingperformance of essential jobfunctions.
 Providedadministrative assistance tothe Sr.Vice President,includingword
processing,copying,faxingandphone duties.

3.  Managed calendarforthe Sr. Vice President,schedulingmeetingsand
appointmentsasneeded. Compilednecessarymeetingfoldersandinformation.
 Servedasreceptionistforthe Departmentof BusinessandFinancial Services,
greetingvisitors,providinginformationanddirectingthemtootherpersonnel as
needed.
FACTS Coordinator at Union University inJackson,TN. June 2003 - March 2008.
 Assimilatedinformationfromstudents’familiestoofferfinancial solutionswithin
the Unionexperienceinaliaisonfashion.
 Initiatedearlyinterventionof unpaidaccountsof currentstudents.
 Accessedcreditreportsinconsiderationof MarriedHousingeligibility.
 Coordinatedadultstudentbillingforthe Germantowncampusof UnionUniversity.
 Workedinan interpersonal fashionwithbothstudentsandtheirfamiliesforthe
purpose of meetingthe financialresponsibilitiesatUnionUniversity.
 Constructedrate tables,studenttypes,andtechnical rulestofurtherthe processof
automatedbilling forall students .
CreditReporter in the Mortgage Dept. at CreditBureau of Jackson, Inc. in Jackson,TN.
1991 - 2003.
Responsible forprovidingmortgage creditreportsforbusinessesandconsumers.
 Compiledmortgage creditreportsforbusinessesandconsumers.
 Billedcustomersandbusinessesforthisservice.
 Verifiedemploymentof the person/customer/client.
 Retrievedcreditreportsthroughbasic use of Windows98computerprogram.
 Assessedcredithistory/creditstatus. Filereports.
 Interactedwithpeopleviatelephoneandinpersontoprovide personal customer
assistance.
CreditReporter at CreditBureau of Jackson, Inc. inJackson,TN. 1988 - 1991.
 Compiledgeneral creditreportsforbusinessesandconsumers.

4.  Billedcustomersandbusinessesforthisservice.
 Retrievedcreditreportsthroughbasicuse of Windows95computerprogram.
 Handleddataentry. Filedreports.
 Interactedwithpeopleviatelephoneandinpersontoprovide personal customer
assistance.
Clerical Position(part-time) at CreditBureau of Jackson, Inc. in Jackson,TN. 1986 - 1988.
 Performeddataentryoncomputers. Filedreports.
 Answeredthe telephone/switchboardduties.
 Servedasreceptionistforwalk-incustomers.
 Retrievedcreditreportsthroughbasicuse of the CreditReportingInformation
System(C.R.I.S.) computerprogram.
SPECIAL SKILLS
AND ABILITIES
 Office Skills: particularlywell-developedcommunicationskills –bothoral and written,
computer/wordprocessingproficiencyinMicrosoftOffice Suite,particularlyWord,
Excel,PowerPoint,Publisherandthe operationof all typesof office equipment.
 Personal Skills: highlyengagingand well-developedsocial skills,outgoingpersonality,
goodtime managementskills;conscientiousattentiontoaccuracyand completionof
workprojects,andabilitytoaccept supervisionaswell assupervise others.
PROFESSIONAL
MEMBERSHIPS
AND
EXTRACURRICULA
R ACTIVITIES
 Vice PresidentforMembership,Boardof DirectorsforWest TennesseeSocietyfor
Human Resource Management, managingwebsite andsocial mediacontentforthe
WTSHRM chapter, creatingand implementinginitiativesforincreasedmembership
(2014 – current).
 CommunicationsChair,Boardof DirectorsforWestTennessee SocietyforHuman
Resource Management,usingWordPresscontentmanagementsystemtomaintainthe
chapter’slocal website andsocial mediabranding(January2012 - December2013).
 Member,National Chapterof SocietyforHumanResource Managementsince
December2010.
 Member,WestTennessee Chapterof SocietyforHumanResourcesManagementsince
December2010.
 Member,Finance CommitteeatMeridianBaptistChurchsince June 2015 (second
periodof service).

5.  Member,SweetAssurance,aladiesensemble,atMeridianBaptistChurch,since 2000.
 Teacher,SundaySchool forsmall childrenatMeridianBaptistChurchsince 1997.
 Chair,Finance Committee ChairatMeridianBaptistChurch(2011-2012).
 Chair,UnionUniversityScholarshipcommittee memberatMeridianBaptistChurch
(2011).
 Member,YouthPastor SearchCommittee forMeridianBaptistChurch(July2008 –
October2009).
 Awards: Who’sWho AmongAmerica’sCollegesandUniversities,National Dean’sList,
UnionUniversity’sDean’sList,andHighestScholasticAchievementinSocial Work
DepartmentatUnion University(graduatingcumlaude).
REFERENCES Work References
Available uponrequest.