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Health Care USA 1
Health Care USA 2
Chapter 8
Long Term Care
Health Care USA 3
CHAPTER OBJECTIVES
• Define long-term care
• Review major factors in the history and
development of the long-term care industry
• Identify and define types of long-term care
providers
Health Care USA 4
Care Needs of the Life Span
• Birth to death, needs may vary in intensity and
duration
– Level of support required for optimal
functioning may vary over time
– Service locations vary with type and intensity of
needs
– Services range from intense medical to social
support; combinations
Health Care USA 5
Long Term Care Definition
• Service Continuum: infants to older adults,
meeting diverse needs
• Formal (institutionally based or operated)
• Informal (family/friends); often a combination
• Older adults are predominant users
• Coordination is key for an “ideal” system
Health Care USA 6
Changing Socio-demographics
Impact Need
• Lifespan increasing: more chronic conditions
• Lifestyle, family changes limit availability of
informal caregivers
• 65+, 19% of total population by 2030
Health Care USA 7
FIGURE 8-1 Projected Number of Persons 65
Years of Age or Older by 2030.
Source: U.S. Bureau of the Census.
Health Care USA 8
FIGURE 8-
2 Projected
Population,
Age 65
Years and
Older,
2000–2050.
Source: U.S. Bureau of the Census.
Health Care USA 9
Development of Long-Term Care
Services (1)
• Colonial era: almshouses started by European
colonists
• 19th-early 20th century: city, county-operated
homes & infirmaries
• Great Depression: private citizens boarded
older adults for financial benefit; serious
quality of care issues
Health Care USA 10
Development of Long-term Care
Services (2)
• Social Security (1935): enabled older adults
and those with certain disabilities to purchase
long-term care services
• 1950s: government loans aided not-for-profit
nursing home development
• 1965: Medicare, Medicaid stimulated for-profit
long-term care businesses
Health Care USA 11
Abuses
• 1970s public exposes’: Congressional hearings
on inhumane treatment, e.g.
– Untrained, inadequate staff
– Hazardous, unsanitary conditions
– Over, under-medication
– Discrimination against minorities
– Thefts of belongings
Health Care USA 12
Reforms
• State nursing home & home care licensing
• Medicare and Medicaid certification
• Laws for elder abuse reporting
• Regulations on restraints
• Ombudsman programs
Health Care USA 13
Current Long-term Care Businesses
• Stand alone, or parts of nursing home or
assisted living corporate entities:
• for-profit
• not-for-profit
• government
Health Care USA 14
FIGURE 8-3 Percent Distribution of Nursing Homes,
According to Type of Ownership: United States, 2004.
Source: CDC/NCHS, National Nursing Home Survey, 2004.
Health Care USA 15
Modes of Long-term Care Delivery
• Skilled nursing facilities
• Assisted living facilities
• Home care
• Hospice
• Respite
• Adult day care
• Innovations
Health Care USA 16
Skilled Nursing Facilities (SNFs) (1)
• Institution-based, “hands-on” nursing;
predominant mode
• 1.5 million Americans reside in 16,100 SNFs
• Federal certification required for Medicare,
Medicaid reimbursement; state licensing of
facilities, administrators
Health Care USA 17
Skilled Nursing Facilities (SNFs) (2)
• Costs
– 2009: $13849 B; double cost of home care
– Private room = $ 79,935/year
– Medicare, Medicaid pay ~ 62%; 38% private,
out-of-pocket, long-term care insurance
Health Care USA 18
Skilled Nursing Facilities (SNFs) (3)
• Staffing
– Administrator
– Medical Director
– Registered Nurses and Licensed Practical Nurses
– Certified Nurse Assistants
– Social workers
– Nutrition & Dietary Staff
– Rehabilitation (PT & OT)
– Recreational/ Activities
– Housekeeping/Plant & Facilities
Health Care USA 19
Assisted Living (1)
• “Combination of housing, personalized
supportive services and health care designed
to meet both scheduled & unscheduled needs
of those needing help with activities of daily
living.”
Assisted Living Federation of America
Health Care USA 20
Assisted Living (2)
• Single homes to multi-unit apartments; no
“hands-on” nursing; supportive assistance
• 20,000 facilities house 1 million+; growth
projected to 2 M+ by 2025.
• Primarily personal payment; varying costs;
average monthly cost = $3,131
• State licensing requirements are evolving.
Health Care USA 21
FIGURE 8-4 Projected Growth of Assisted
Living Beds Based on Population Growth for
Those 75 Years and Older.
Source: National Center for Assisted Living, reprinted with permission.
Health Care USA 22
Home Care Services (1)
• Origin in 1900s as social welfare response to
immigrants in industrialized cities
– Aegis of government public health departments
and private agencies, e.g. Visiting Nurses
Association
• Services at client residence
• Short term during convalescence; long term for
chronic conditions
Health Care USA 23
Home Care Services (2)
• Formal home care: local health departments and
private agencies; 9,000 certified agencies serving 3
million; 65%+ for-profit; Medicare predominant
payer
• Informal home care: delivered by family members,
friends; 65 million caregivers (66% women) valued at
$ 354 B/year; 2x cost of nursing home & formal
home care combined
Health Care USA 24
Informal Home Care Recognition
• Family Medical Leave Act (1993): important first
step; 12 months unpaid leave makes unworkable for
many
• 2002: CA workers using FMLA to care for family
members eligible for disability payments
• 15 states enacted paid leave for private company
employees; 40 states for government workers
Health Care USA 25
Home Care Regulation
• State licensing for Medicare & Medicaid
certification; requirements:
1. Skilled nursing, physical, occupational, speech
therapies; medical social services
2. Client confined to home
3. Physician orders for care
4. Agency meets all Medicare certification
requirements
Health Care USA 26
1990s Home Care Reforms
• Federal investigations of rising costs & quality
concerns prompted:
– Operation Restore Trust (ORT) targeted Medicare
billing practices
– BBA of 1997 stiffened requirements for Medicare
certification
– Outcomes & Assessment Information Set (OASIS):
reporting of patient condition, satisfaction
Health Care USA 27
2006 CMS “Post Acute Care Reform”
• Consumer-centered approach
– More choice by patient, family, caregivers
– High quality care in most appropriate settings
– Measures to drive quality
– Seamless care continuum through coordination of
post-acute – long-term care transitions
Health Care USA 28
Hospice-History
• Roots in medieval Europe
• Modern model (1960s): London, U.K.; Dr.
Cicely Saunders
• First U.S. hospice 1974 in CT; all volunteer
• Now, not-for-profit & for-profit
Health Care USA 29
FIGURE
8-5 Tax
Status of
Hospice
Agencies.
Source: The National Hospice and
Palliative Care Organization, reprinted
with permission.
Health Care USA 30
Hospice Services (1)
• A philosophy of care for terminally ill
– Palliative care for physical & emotional
symptoms; not cure-directed
• Low-tech: pain control, quality of remaining life
• Settings: home, dedicated hospice facilities,
hospitals, SNFs
• Costs: Highly cost-effective; ~ 2.5% total Medicare
spending
Health Care USA 31
Hospice Services (2)
• Medicare reimbursement (1982) freed from
sole reliance on volunteers & charitable
support; 73-fold increase in agencies, 1984-
1998.
• 4,800 hospices serve 1.4 M/year with staff and
550,000 volunteers
• 2008: 39% U.S. deaths in hospice care
Health Care USA 32
FIGURE 8-6 Total Hospice Providers by Year.
Source: National
Hospice and
Palliative Care
Organization,
reprinted with
permission.
Health Care USA 33
FIGURE 8-7 Total Hospice Patients
Served by Year.
Source: National Hospice and Palliative Care Organization, reprinted with permission.
Health Care USA 34
Hospices Services (3)
• Staff: Physician director, physicians, nurses,
social workers, counselors, supportive staff,
volunteers
• Provide drugs, medical appliances, supplies
• Bereavement services for survivors and
general community
Health Care USA 35
Respite Care
• Temporary, surrogate care for a patient in primary
care giver(s) absence
• 1970s origin: deinstitutionalization of
developmentally disabled and mentally ill
• Short-term service gives “respite” to at-home
caregivers
• Purpose: forestall placement in institutional setting
Health Care USA 36
Respite Services
• Duration: short-term & intermittent
• Settings: homes, day care centers, hospitals, nursing
homes
• Staff: professionals and trained laypersons
• Medicare: no reimbursement
• Medicaid: stringent requirements
• Not-for-profit organizations: grants help to fund
services
Health Care USA 37
Respite Models
• Alzheimer’s disease inpatient care for several
weeks
• Community-based adult day care settings
• In-home nurse aids
• Temporary furloughs to hospitals or nursing
homes at regular intervals
Health Care USA 38
Respite Care Legislation
• Lifespan Respite Care Act (2006): $ 289 M, 5 years;
state grants for community-based respite program
development “for family caregivers of children &
adults with special needs.”
• Older Americans Act of 2006: AOA pilot
demonstrations on cost-effectiveness & consumer
acceptability of programs for independent living
• 2010 AoA budget: $ 7 M increase for home,
community-based services
Health Care USA 39
Adult Day Care (1)
• Origin: Lionel Cousins (1960s) to prepare
institutionalized mental health patients for discharge
into the community
• Supervised social activities (social model)
• Supervised medical, rehabilitative activities
(medical model)
• Temporary relief to caregivers; therapeutic
social contacts for care recipients
Health Care USA 40
Adult Day Care (2)
• Staff: variable for social & medical models
• 4,000 licensed, unlicensed centers
– 80% not-for-profit organizations
– Quality & Accreditation (1999): Commission on
Accreditation of Rehabilitation Facilities &
National Adult Day Services Assn. issue standards
Health Care USA 41
Innovations in Long-term Care: Aging in
Place
• Program of All-inclusive care for the Elderly
(PACE)
• Continuing Care and Life Care Communities
• Naturally Occurring Retirement Communities
(NORCs)
• High Technology Home Care
Health Care USA 42
On Lok Senior Health Services Model
(PACE)
• San Francisco (1972): Medicare demonstration
project: “peaceful & happy abode.”
– Frail older Americans remain at home with
interdisciplinary support services
• Outcomes: lower hospitalization & nursing home
placements
• BBA (1997): PACE approved as permanent
Medicare benefit
Health Care USA 43
Continuing Care Retirement and Life
Care Communities (1)
• CCRCs: Older Americans desiring secure,
assisted environment
– 2,200 CCRCs accommodate 725,000 residents
– Comprehensive dietary, social, recreational
services
– Ownership: 80% not-for profit;50% faith-based
Health Care USA 44
Continuing Care Retirement and Life
Care Communities (2)
• Continuing Life Care Community: insurance
model, prepaid lifetime services
– Independent living to skilled nursing
– Regulated by state insurance departments & health
care regulators
– Extensive service options available on continuum
of needs
Health Care USA 45
NORCs
• Coined by Dr. Michael Hunt (U of Wisconsin),
1980s; apartment residents 60+ years.
– Apartment building residents, neighborhoods,
community sections harboring aging residents
– AOA demonstration grants programs underway:
case management, nursing, social, recreation,
nutrition
Health Care USA 46
High Technology Home Care
• Advanced technology for intravenous infusions,
ventilation, dialysis, parenteral nutrition,
chemotherapy available in the home
– Specialist home care personnel (nurses,
pharmacists, respiratory therapists, etc.)
– Cost effective
– Preferred by patients
Health Care USA 47
Long Term Care Insurance
• Fastest growing type of health insurance
• Many employers now offer as benefit
– Federal government offers tax deductions for
employer contributions; many states offer tax
incentives to individual purchasers
• Broad spectrum of benefit options & costs
• Increases choices & avoids public dependency
Health Care USA 48
The Future of Long Term Care (1)
• Increased diversification & specialization to meet
wide range of needs, e.g. dementia
• Managed care integrated provider networks
bundle hospitalization and post-hospital care into
one “episode.”
• More demand for home care: cost-effectiveness,
client preferences prompt legislation favoring
community-based services, e.g. NORC
demonstration projects
Health Care USA 49
The Future of Long Term Care (2)
• Staffing shortages
– Private philanthropic, government initiatives
seeking solutions
– Reimbursement allowing competitive wages
• Support for informal caregivers
– Legislation for paid family leave

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Long Term Care Services Guide

  • 2. Health Care USA 2 Chapter 8 Long Term Care
  • 3. Health Care USA 3 CHAPTER OBJECTIVES • Define long-term care • Review major factors in the history and development of the long-term care industry • Identify and define types of long-term care providers
  • 4. Health Care USA 4 Care Needs of the Life Span • Birth to death, needs may vary in intensity and duration – Level of support required for optimal functioning may vary over time – Service locations vary with type and intensity of needs – Services range from intense medical to social support; combinations
  • 5. Health Care USA 5 Long Term Care Definition • Service Continuum: infants to older adults, meeting diverse needs • Formal (institutionally based or operated) • Informal (family/friends); often a combination • Older adults are predominant users • Coordination is key for an “ideal” system
  • 6. Health Care USA 6 Changing Socio-demographics Impact Need • Lifespan increasing: more chronic conditions • Lifestyle, family changes limit availability of informal caregivers • 65+, 19% of total population by 2030
  • 7. Health Care USA 7 FIGURE 8-1 Projected Number of Persons 65 Years of Age or Older by 2030. Source: U.S. Bureau of the Census.
  • 8. Health Care USA 8 FIGURE 8- 2 Projected Population, Age 65 Years and Older, 2000–2050. Source: U.S. Bureau of the Census.
  • 9. Health Care USA 9 Development of Long-Term Care Services (1) • Colonial era: almshouses started by European colonists • 19th-early 20th century: city, county-operated homes & infirmaries • Great Depression: private citizens boarded older adults for financial benefit; serious quality of care issues
  • 10. Health Care USA 10 Development of Long-term Care Services (2) • Social Security (1935): enabled older adults and those with certain disabilities to purchase long-term care services • 1950s: government loans aided not-for-profit nursing home development • 1965: Medicare, Medicaid stimulated for-profit long-term care businesses
  • 11. Health Care USA 11 Abuses • 1970s public exposes’: Congressional hearings on inhumane treatment, e.g. – Untrained, inadequate staff – Hazardous, unsanitary conditions – Over, under-medication – Discrimination against minorities – Thefts of belongings
  • 12. Health Care USA 12 Reforms • State nursing home & home care licensing • Medicare and Medicaid certification • Laws for elder abuse reporting • Regulations on restraints • Ombudsman programs
  • 13. Health Care USA 13 Current Long-term Care Businesses • Stand alone, or parts of nursing home or assisted living corporate entities: • for-profit • not-for-profit • government
  • 14. Health Care USA 14 FIGURE 8-3 Percent Distribution of Nursing Homes, According to Type of Ownership: United States, 2004. Source: CDC/NCHS, National Nursing Home Survey, 2004.
  • 15. Health Care USA 15 Modes of Long-term Care Delivery • Skilled nursing facilities • Assisted living facilities • Home care • Hospice • Respite • Adult day care • Innovations
  • 16. Health Care USA 16 Skilled Nursing Facilities (SNFs) (1) • Institution-based, “hands-on” nursing; predominant mode • 1.5 million Americans reside in 16,100 SNFs • Federal certification required for Medicare, Medicaid reimbursement; state licensing of facilities, administrators
  • 17. Health Care USA 17 Skilled Nursing Facilities (SNFs) (2) • Costs – 2009: $13849 B; double cost of home care – Private room = $ 79,935/year – Medicare, Medicaid pay ~ 62%; 38% private, out-of-pocket, long-term care insurance
  • 18. Health Care USA 18 Skilled Nursing Facilities (SNFs) (3) • Staffing – Administrator – Medical Director – Registered Nurses and Licensed Practical Nurses – Certified Nurse Assistants – Social workers – Nutrition & Dietary Staff – Rehabilitation (PT & OT) – Recreational/ Activities – Housekeeping/Plant & Facilities
  • 19. Health Care USA 19 Assisted Living (1) • “Combination of housing, personalized supportive services and health care designed to meet both scheduled & unscheduled needs of those needing help with activities of daily living.” Assisted Living Federation of America
  • 20. Health Care USA 20 Assisted Living (2) • Single homes to multi-unit apartments; no “hands-on” nursing; supportive assistance • 20,000 facilities house 1 million+; growth projected to 2 M+ by 2025. • Primarily personal payment; varying costs; average monthly cost = $3,131 • State licensing requirements are evolving.
  • 21. Health Care USA 21 FIGURE 8-4 Projected Growth of Assisted Living Beds Based on Population Growth for Those 75 Years and Older. Source: National Center for Assisted Living, reprinted with permission.
  • 22. Health Care USA 22 Home Care Services (1) • Origin in 1900s as social welfare response to immigrants in industrialized cities – Aegis of government public health departments and private agencies, e.g. Visiting Nurses Association • Services at client residence • Short term during convalescence; long term for chronic conditions
  • 23. Health Care USA 23 Home Care Services (2) • Formal home care: local health departments and private agencies; 9,000 certified agencies serving 3 million; 65%+ for-profit; Medicare predominant payer • Informal home care: delivered by family members, friends; 65 million caregivers (66% women) valued at $ 354 B/year; 2x cost of nursing home & formal home care combined
  • 24. Health Care USA 24 Informal Home Care Recognition • Family Medical Leave Act (1993): important first step; 12 months unpaid leave makes unworkable for many • 2002: CA workers using FMLA to care for family members eligible for disability payments • 15 states enacted paid leave for private company employees; 40 states for government workers
  • 25. Health Care USA 25 Home Care Regulation • State licensing for Medicare & Medicaid certification; requirements: 1. Skilled nursing, physical, occupational, speech therapies; medical social services 2. Client confined to home 3. Physician orders for care 4. Agency meets all Medicare certification requirements
  • 26. Health Care USA 26 1990s Home Care Reforms • Federal investigations of rising costs & quality concerns prompted: – Operation Restore Trust (ORT) targeted Medicare billing practices – BBA of 1997 stiffened requirements for Medicare certification – Outcomes & Assessment Information Set (OASIS): reporting of patient condition, satisfaction
  • 27. Health Care USA 27 2006 CMS “Post Acute Care Reform” • Consumer-centered approach – More choice by patient, family, caregivers – High quality care in most appropriate settings – Measures to drive quality – Seamless care continuum through coordination of post-acute – long-term care transitions
  • 28. Health Care USA 28 Hospice-History • Roots in medieval Europe • Modern model (1960s): London, U.K.; Dr. Cicely Saunders • First U.S. hospice 1974 in CT; all volunteer • Now, not-for-profit & for-profit
  • 29. Health Care USA 29 FIGURE 8-5 Tax Status of Hospice Agencies. Source: The National Hospice and Palliative Care Organization, reprinted with permission.
  • 30. Health Care USA 30 Hospice Services (1) • A philosophy of care for terminally ill – Palliative care for physical & emotional symptoms; not cure-directed • Low-tech: pain control, quality of remaining life • Settings: home, dedicated hospice facilities, hospitals, SNFs • Costs: Highly cost-effective; ~ 2.5% total Medicare spending
  • 31. Health Care USA 31 Hospice Services (2) • Medicare reimbursement (1982) freed from sole reliance on volunteers & charitable support; 73-fold increase in agencies, 1984- 1998. • 4,800 hospices serve 1.4 M/year with staff and 550,000 volunteers • 2008: 39% U.S. deaths in hospice care
  • 32. Health Care USA 32 FIGURE 8-6 Total Hospice Providers by Year. Source: National Hospice and Palliative Care Organization, reprinted with permission.
  • 33. Health Care USA 33 FIGURE 8-7 Total Hospice Patients Served by Year. Source: National Hospice and Palliative Care Organization, reprinted with permission.
  • 34. Health Care USA 34 Hospices Services (3) • Staff: Physician director, physicians, nurses, social workers, counselors, supportive staff, volunteers • Provide drugs, medical appliances, supplies • Bereavement services for survivors and general community
  • 35. Health Care USA 35 Respite Care • Temporary, surrogate care for a patient in primary care giver(s) absence • 1970s origin: deinstitutionalization of developmentally disabled and mentally ill • Short-term service gives “respite” to at-home caregivers • Purpose: forestall placement in institutional setting
  • 36. Health Care USA 36 Respite Services • Duration: short-term & intermittent • Settings: homes, day care centers, hospitals, nursing homes • Staff: professionals and trained laypersons • Medicare: no reimbursement • Medicaid: stringent requirements • Not-for-profit organizations: grants help to fund services
  • 37. Health Care USA 37 Respite Models • Alzheimer’s disease inpatient care for several weeks • Community-based adult day care settings • In-home nurse aids • Temporary furloughs to hospitals or nursing homes at regular intervals
  • 38. Health Care USA 38 Respite Care Legislation • Lifespan Respite Care Act (2006): $ 289 M, 5 years; state grants for community-based respite program development “for family caregivers of children & adults with special needs.” • Older Americans Act of 2006: AOA pilot demonstrations on cost-effectiveness & consumer acceptability of programs for independent living • 2010 AoA budget: $ 7 M increase for home, community-based services
  • 39. Health Care USA 39 Adult Day Care (1) • Origin: Lionel Cousins (1960s) to prepare institutionalized mental health patients for discharge into the community • Supervised social activities (social model) • Supervised medical, rehabilitative activities (medical model) • Temporary relief to caregivers; therapeutic social contacts for care recipients
  • 40. Health Care USA 40 Adult Day Care (2) • Staff: variable for social & medical models • 4,000 licensed, unlicensed centers – 80% not-for-profit organizations – Quality & Accreditation (1999): Commission on Accreditation of Rehabilitation Facilities & National Adult Day Services Assn. issue standards
  • 41. Health Care USA 41 Innovations in Long-term Care: Aging in Place • Program of All-inclusive care for the Elderly (PACE) • Continuing Care and Life Care Communities • Naturally Occurring Retirement Communities (NORCs) • High Technology Home Care
  • 42. Health Care USA 42 On Lok Senior Health Services Model (PACE) • San Francisco (1972): Medicare demonstration project: “peaceful & happy abode.” – Frail older Americans remain at home with interdisciplinary support services • Outcomes: lower hospitalization & nursing home placements • BBA (1997): PACE approved as permanent Medicare benefit
  • 43. Health Care USA 43 Continuing Care Retirement and Life Care Communities (1) • CCRCs: Older Americans desiring secure, assisted environment – 2,200 CCRCs accommodate 725,000 residents – Comprehensive dietary, social, recreational services – Ownership: 80% not-for profit;50% faith-based
  • 44. Health Care USA 44 Continuing Care Retirement and Life Care Communities (2) • Continuing Life Care Community: insurance model, prepaid lifetime services – Independent living to skilled nursing – Regulated by state insurance departments & health care regulators – Extensive service options available on continuum of needs
  • 45. Health Care USA 45 NORCs • Coined by Dr. Michael Hunt (U of Wisconsin), 1980s; apartment residents 60+ years. – Apartment building residents, neighborhoods, community sections harboring aging residents – AOA demonstration grants programs underway: case management, nursing, social, recreation, nutrition
  • 46. Health Care USA 46 High Technology Home Care • Advanced technology for intravenous infusions, ventilation, dialysis, parenteral nutrition, chemotherapy available in the home – Specialist home care personnel (nurses, pharmacists, respiratory therapists, etc.) – Cost effective – Preferred by patients
  • 47. Health Care USA 47 Long Term Care Insurance • Fastest growing type of health insurance • Many employers now offer as benefit – Federal government offers tax deductions for employer contributions; many states offer tax incentives to individual purchasers • Broad spectrum of benefit options & costs • Increases choices & avoids public dependency
  • 48. Health Care USA 48 The Future of Long Term Care (1) • Increased diversification & specialization to meet wide range of needs, e.g. dementia • Managed care integrated provider networks bundle hospitalization and post-hospital care into one “episode.” • More demand for home care: cost-effectiveness, client preferences prompt legislation favoring community-based services, e.g. NORC demonstration projects
  • 49. Health Care USA 49 The Future of Long Term Care (2) • Staffing shortages – Private philanthropic, government initiatives seeking solutions – Reimbursement allowing competitive wages • Support for informal caregivers – Legislation for paid family leave