2. Definition
• Assertiveness is the ability to speak up for yourself in a way that is
honest and respectful.
• OR
• Assertiveness is the quality of being self-assured and confident
without being aggressive. it is a learnable skill and mode of
communication.
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7. How to Become More Assertive
• 1. Value Yourself and Your Rights
• 2. Voice Your Needs and Wants Confidently
• 3. Acknowledge That You Can't Control Other People's Behaviour
• 4. Express Yourself in a Positive Way
• 5. Be Open to Criticism and Compliments
• 6. Learn to Say "No"