Mobilize the Workforce by Mobilizing ERP
- 1. ProductivityImprovements
ManagementTimeSavings
Productivityimprovementswillbemeasuredusingaprocess
cycletimeanalysis.Usethebenchmarkstoidentify
improvementsincycletimeforeachsubprocessina
generalbusinessprocess.Quantifiablesavingswillbe
measuredusingthenumberof
FTE
ssaved.
Managementtimesavingswillbecalculatedbasedonthe
numberofexceptionsandapprovalsthemanagementteam
musthandleperyear.Thesavingsareunquantifiablein
termsofdollars,butinminutessavedperyear.Remember,
240minutesoftimesavedisaroundofgolf.
-30%FIRMA FIRMB
cycletimeafter
improvement
-15%
just
ERP
-28%FIRMA FIRMB
orderfulfillmentafter
improvement
-22%
just
ERP
-22%FIRMA FIRMB
inventorylevelafter
improvement
-19%
just
ERP
53%FIRMA FIRMB
inventoryturnoverafter
improvement
46%
just
ERP
MobilizeYourWorkforce
byMobilizingERP
BYODhasalreadymobilized
businessprocesses,butyou
don’tknow it.
Endusersarebringingtheirowndeviceswhetheryou
sanctionitornot.
97%
ofendusersbringtheirown
devicestoworkregardlessofa
BYOD
policy.
Saveover
$45,000
whenyoucompletetheprojectusing
theInfo-Techprojectblueprint.
Productivityimprovements
Processautomation
Thereare3mainareaswheremobileERPdrivessavings:
ButorganizationsoftenstopoptimizingtheirERP
systemsoncemobileimplementationiscomplete.
Thisiscontrarytothefactthatover70%oforganizationsstatethattheirmainreasonfor
implementingERPistooptimizetheirbusinessprocesses.
%
0
80
Stream lining
efficiencies(maximum
efficiency)
Provideyourcompany
withacompetitive
advantage
Consolidatemultiple
resources(systems,
people,processes)
Changeinbusiness
model(deliveryofnew
productorservice)
High
Medium
Low
Primary
driversforERP
investment
10%
reductioninfrequencyof
serviceorproductdelivery
delays
10%reductioninerrorrates.
15%improvementincycle
times
A2009
WASET*
surveyindicates
that
ERP
implementationand
processoptimizationyields
greatersavingsthanjust
ERP.
*WorldAcademyofScienceand
Technology
MobileERPisaform ofprocess
optimization.Optimizing
businessprocessesleadsto:
Determineifyoushouldpursuemobile
ERP
Part1oftheMobile
ERP
OpportunityAssessmentTool
willdeterminewhetheryoushouldpursuemobile
ERP
basedonyour:Organization’senterprisegoalsaccordingto
COBIT5®
Businessprocesses
Managementteam’slevelofmobility
Step1:
Relevance PrimaryEnterpriseGoal
SecondaryEnterprise
Goal
RelevanceRating
Opportunity IncreaseinProductivity
Decision-MakingTime
ProcessAutomation
Mobility
CurrentUseofMobile
Technology
NeedforPersistentData
Off-SiteWorkers
Satisfaction ITDepartment
BusinessStakeholders
EndUsers
Whatbusinessprocessis
idealforyour“onekiller
application”?
CRM
app31%
Other31%
Approvals10%
Whattheindicesconsistof:
Step2:Determineacourseofaction–
buildorbuy
Part2oftheMobile
ERP
OpportunityAssessmentToolwill
determinehowyoushouldpursuemobile
ERP
basedonyour
mobiledevelopmentmaturitylevelandyour
ERP
’scurrent
capabilities.
TheMobile
ERP
OpportunityAssessmenttoolwillassessyourmobile
development’speople,processes,andtechnologyintheareasof:
RequirementsGathering
Development
Testing
Maintenance
Your
ERP
system’speople,processes,andtechnologywill
alsobegradedusinganA-Fgradingscale.
Part3oftheMobile
ERP
OpportunityAssessmentToolwillhelpyoubuildthebusiness
caseformobile
ERP
.Thetoolfocusesonquantifyingthebenefitsinthe3keyareasof:
ProcessAutomation
CompletetheusecasesStep4:
UsetheInfo-TechMobile
ERP
UseCaseandRequirementsGatheringTemplatetoguide
youthroughtherequirementsgatheringprocess.Remembertodevelopusecasesfor
bothknowledgeandprocessworkers.
DataFlow
Requirements
Security
Requirements
Enterprise
Mobility
Management
Requirements
FormFactor
Requirements
ApplicationType
Requirements
Development
Platform
Requirements
UserInterface
Requirements
79%
ofuserswill
abandonanapp
aftertwofailed
attempts
62% 47% 40% 37%
Crashor
Error
SlowLoad
Times
Doesn’t
Start
Appis
Confusing
Properlygatheredrequirementswillensuretheapplicationissuccessful.Youcanonly
failtwicebeforeendusersresistfutureuse.
Buildthebusinesscaseandsellthe
project
Step3:
Wewillalsoprovideguidanceonthe
typicalcostsofdevelopingmobile
applicationsintheareasof:
Design-$11,000per
businessprocess
Development-$25,000per
businessprocess
Testing-$11,000per
businessprocess
Maintenance-$5,000
perbusinessprocess
peryear
+ ConsumableMaterials + ReductioninLabor
ReductioninInventory+ InventoryCarryingCostSavings+
ReductioninDefects+ ReductioninServiceDelays+
1
2
3
Development-$25,000per
businessprocess
BuildtheprojectplanStep5:
Buildingtheprojectplanrequiressomeunderstandingofthe4optionssuggestedinthe
Mobile
ERP
OpportunityAssessmentTool.
TheMobile
ERP
projectblueprintwillalsodiscussbestpracticesforkeymobile
ERP
considerations.Suchconsiderationsinclude:
Option1:Developyourown
mobile
ERP
application
Option2:Purchaseamobile
ERP
bolt-onfromyourvendor
Option3&4:Usethirdpartiesto
assistwithmobileERP
Interruption
Testing
Connectivity
Testing
Usability
Testing
Future
Maintenance
Understandthe
Correlationsbetween
Mobile
ERP
Usageand
Process
KPI
s
YoucanthenusetheInfo-TechProjectRequestTemplateandComprehensiveBusiness
CaseTemplatetobegintheproject.
Step6:Validatetheimplementationplan
Completeyourprojectwithsomeimplementationbestpractices.
1.DetermineifyouneedtodeployanEnterpriseApplicationStore
OneApp ManyAppsFrequencyof
Updates
Require
ConstantUser
Updates
Highly
Sensitive
Information
Global
Pressure
StrictUser
Interface
Standards
2.Buildacommunicationplantoeaseend-useranxiety.Remembertocommunicateearlyand
communicateoften.
3.Trainenduserswith
ERP
bestpracticetrainingmethods.
4.DocumentthehowtoexecutethemobilebusinessprocessusingtheInfo-TechProcess
BasedDocumentationTemplate.
Buildor
Buy
Intranet
Status
Updates
Makethecase
forMobile
ERP Surveys,
Emailsand
Meetings
Gather
Requirements
Workshops
Deployand
Train
Training
Sessions
Sandboxing
usingbeta
application
Classroom
training
Screenshotsofthe
application
Checklists BusinessProcess
Maps
Mobilityisn’taboutshinynew toys,it’sabout
empoweringyourworkforce
Asan
ERP
ApplicationsManageryouhavewondered
howtheproliferationofconsumermobiletechnology
canbeleveragedtooptimizeyour
ERP
system.YYourmobilefieldforceisburdenedwithmanual,paper-basedprocessesthat
impactyourabilitytooptimizemobilityingeneral.Youarealsowonderingifmobile
isrightforyouand,ifitis,howlockmaturedoesyourmobiledevelopment
capabilityneedtobe?Youalsoneedhelpbuildingthebusinesscaseand
quantifyingthesavingsfrom mobileERP.Last,youmustknowthatwhenthe
projectiscompleteyouhaveaddedstrategyvaluetoyourorganization.