1. James P. Ketterhagen, M.D., MMM, CPE, FAAPL, FACS, FACHE
Major/National Presentations
• February 26, 2016 – New Orleans, LA – The Institute for Medical Leadership; Chief of
Staff Boot Camp
Featured Speaker: High Reliability & Safety Culture: Why Is This My
Problem?
• November 14, 2015 – Monterey, CA - John Muir Health Annual Leadership Retreat,
Featured Speaker: “High Reliability & Safety Culture: Why Is
This My Problem?”
• September 10, 2015 - Tuscaloosa, AL - DCH Health System Quarterly
Medical Staff meeting
Featured Speaker: “The Changing Role of Physicians in a
Reformed Health Care System”
• April 19, 2015 – Las Vegas, NV - American Association for Physician
Leadership Spring Institute,
Learning Lab: “Reducing Adverse Events”
• March 15-18 - 2015 -– Chicago, IL - ACHE Annual Congress
Management Innovations Poster Session “A Strategic Approach to
Mastering Hospital Acquired Conditions”
• September, 2014 – Long Beach, CA - OR Manager Annual Conference
“OR Governance and Block Scheduling”
• June 19, 2012 - Inverness, CO - Catholic Health Initiatives - Quality
Committee of the Board of Directors
Featured Speaker: “High Reliability Cultural Transformation”
• March 21-28, 2011 – Chicago, IL - ACHE Annual Congress
“The use of Crimson for physician profiling and Ongoing Professional
Practice Evaluation (OPPE)”
• October 7, 2010 - Inverness, CO - Catholic Health Initiatives Physician
Executive Council,
Featured Speaker: “Patient Safety Update”

2. • October 14, 2010 - Louisville, KY - Jewish Hospital and St. Mary’s Healthcare
Annual Clinical Advancement Dinner
Featured speaker: “Patient Safety”
• July 13, 2010 – Louisville, KY - Jewish Hospital and St. Mary’s Healthcare
Leadership Kickoff
Keynote speaker: “High Reliability Healthcare”
• October 20-27, 2009 - Pignon, Haiti - Hopital de Bienfaisance de Pignon
Site visit: Comprehensive Quality and Financial Assessment
• September 11, 2008 – Jupiter, FL – JMC Board of Trustees Annual Retreat
Featured Speaker: “Clinical Indicators of Quality”
• October 6, 2007 – Jupiter, FL - Jupiter Medical Center Critical Care Update
Featured Speaker: Patient Safety: a clash of cultures?
• September 30, 2007 – Jupiter, FL - Jupiter Medical Center Quality
Committee of the Board
Featured Speaker: “Patient Safety and Medical Errors”
• January 24, 2007 – Milwaukee, WI - Medical College of Wisconsin -
Surgical Grand Rounds
Keynote Speaker: “Patient Safety: a clash of cultures?”
• January 24, 2006 – Wauwatosa, WI - Medical Society of Milwaukee County
Annual Meeting
Keynote Speaker: “Medical Errors”