James D. Allen is seeking a position where he can utilize his experience in customer service and education. He has worked in customer service roles for T-Mobile and Target, where he received high satisfaction ratings. He also has experience working in CAD/CAM labs and for the City of Derby parks department. Allen received a mathematics degree from Wichita State University and studied pre-engineering and computer science at Cowley Community College and Oklahoma State University.

1. JAMES D. ALLEN
6801 Par Ln APT 1121 918-770-5497
Wichita, KS 67212
james.math.allen@gmail.com
OBJECTIVE:
Obtain a position with a fast growing company, where I can capitalize on my experience in customer
service, while utilizing my education to expand my knowledge to benefit the organization.
WORK EXPERIENCE
T- Mobile-Wichita,KS- June 2015 -Oct2015
Customer Service Representative
 Field customer concerns with
 Billing issues
 Technology Assistance
 New Service Inquires
 Used excellent communication skills to achieve a 100% rating from customer
satisfaction surveys
Target-Derby and Wichita, KS-June 2010-August 2015
Electronics Team Member
 Assist guests in purchasing the products that fit their needs
 Maintained a well organized and stocked department
 Promote new products as they are released
Merchandise Team Member
 Perform store planogram sets by revisions, department resets and seasonal/ mini
seasonal department creation.
Theft Protection Specialist
 Identify potential threats while assisting with apprehensions
 Educate team members on safety policies and theft trends
National Institute of Aeronautics Research-Wichita, KS-February 2013-August 2013-
CAD/CAM Lab
 Support for systems engineering at Beechcraft
 Utilized Excel and Access to organize and monitor projects.
City of Derby-Derby, KS-May 2010-August 2010
City Parks
 Maintained the cities park's landscaping and facilities
EDUCATION:
Wichita State University, Wichita, KS -August 2011- December 2014-Mathematics-GPA 2.9
Cowley Community College, Mulvane, KS-August 2010-May2011-Pre-Engineering
Oklahoma State University, Stillwater,OK-August 2009 – May 2010-Computer Science