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Accra, Ghana | 21 – 26 March 2016
NEBOSH International Technical Certificate
in Oil and Gas Operational Safety
Meet the Course Leader
Patrick Casken
Pat has over 25 years’ experience within
the health and safety field, during this
time he has worked for the Health and
Safety executive, Health and Safety
manager, senior trainer and a director
and consultant. He has worked in a wide
variety of industries including mining,
quarrying, engineering through to the maritime industry. He
has successfully delivered Health and Safety training to oil and
gas personnel on shore and offshore in Kazakhstan and for BP
in Angola.Pat is a key training provider meeting the exacting
standards required by Armada OSH and international
accreditation bodies. He also has the experience to delivery
various types of Health and Safety courses in an exciting and
interesting way.
Course Introduction
The NEBOSH International Technical Certificate in Oil
and Gas Operational Safety covers the principles of process
safety management in the oil and gas industries, it provides
an excellent foundation in health and safety allowing those
within the oil and gas industries to manage oil and gas
operational risks effectively. The qualification focuses on on
hydrocarbon process safety, so that candidates can effectively
discharge workplace health and safety responsibilities both
onshore and offshore throughout the world. It also highlights
the importance of process safety management.
Who is the Course for?
The NEBOSH International Technical Certificate in Oil and Gas
Operational Safety is suitable for managers, supervisors, safety
staff, and safety representatives with safety responsibilities in
the oil and gas industry, both within and outside the UK,
and is designed to provide a sound breadth of underpinning
knowledge that enables them to manage oil and gas
operational risks effectively.
Delegates should already have an underpinning knowledge
of health and safety issues and may already have studied
one of NEBOSH’s Certificate-level qualifications. It should be
noted that currently the examination is offered, and must be
answered, in English only. The standard of English required by
candidates must be such that they can both understand and
articulate the concepts contained contained in the syllabus.
Course Objectives
A safer workplace – The NEBOSH International Technical
Certificate in Oil and Gas Operational Safety is all about
keeping people safe from injury and loss of life. For employers
this also means protecting valuable assets and avoiding
prosecution, litigation and loss of reputation.
Assurance – An employer whose workers are NEBOSH
qualified is an employer committed to health and safety. The
NEBOSH International Technical Certificate in Oil and Gas
Operational Safety can help employers achieve international
standards and can even help win new business.
Return on investment – An employee with a NEBOSH
International Technical Certificate in Oil and Gas Operational
Safety has practical knowledge that brings real value,
wherever they operate.
Training Methodology and Course Structure:
The syllabus takes a risk approach based on best practice and international industry standard and management systems,
enabling delegates to effectively discharge workplace safety responsibilities both onshore and offshore.
The NEBOSH International Technical Certificate in Oil and Gas Operational Safety (Unit IOGC1) is divided into 5 Elements:
ELEMENT 1
Health, safety and environmental
management in Context
Learning outcomes
On completion of this element, candidates should be able
to demonstrate understanding of the content through the
application of knowledge to familiar and unfamiliar situations. In
particular they should be able to:
•	 Explain the purpose of and procedures for investigating
incidents and how the lessons learnt can be used to
improve health and safety in the oil and gas industries
•	 Explain the hazards inherent in oil and gas arising from the
extraction, storage, and processing of raw materials and
products
•	 Outline the risk management techniques used in the oil and
gas industries
•	 Explain the purpose and content of safety cases and safety
reports in the oil and gas industries
ELEMENT 2
Hydrocarbon process safety 1
Learning outcomes
On completion of this element, candidates should be able
to demonstrate understanding of the content through the
application of knowledge to familiar and unfamiliar situations. In
particular they should be able to:
•	 Explain the principles of assessing and managing
contractors, including the roles of parties involved
•	 Outline the tools, standards, measurement, competency
requirements and controls applicable to Process Safety
Management (PSM) in the oil and gas industries
•	 Explain the role and purpose of a permit-to-work system
•	 Explain the key principles of safe shift handover
•	 Explain the importance of safe plant operation and
maintenance of hydrocarbon containing equipment and
processes
•	 Outline the hazards, risks and controls to ensure safe start
up and shut down of hydrocarbon containing equipment
and processes
ELEMENT 3
Hydrocarbon process safety 2
Learning outcomes
On completion of this element, candidates should be able
to demonstrate understanding of the content through the
application of knowledge to familiar and unfamiliar situations. In
particular they should be able to:
•	 Outline types of failure modes that may lead to loss of
containment from hydrocarbon
•	 Outline types of failures that may lead to loss of containment
from hydrocarbon
•	 Outline the controls available to maintain safety critical
equipment
•	 Outline the hazards, risks and controls available for safe
containment of hydrocarbons offshore and onshore
•	 Outline the fire hazards, risks and controls relating to
hydrocarbons
•	 Outline the hazards, risks and controls available for
operating boilers and furnaces
ELEMENT 4
Fire protection and emergency response
Learning outcomes
On completion of this element, candidates should be able
to demonstrate understanding of the content through the
application of knowledge to familiar and unfamiliar situations.
In particular they should be able to:
•	 Outline appropriate control measures to minimise the
effects of fire and explosion in the oil and gas industries
•	 Outline the principles, procedures and resources for
effective emergency response
ELEMENT 5
Logistics and Transport Operations
Learning outcomes
On completion of this element, candidates should be able
to demonstrate understanding of the content through the
application of knowledge to familiar and unfamiliar situations. In
particular they should be able to:
•	 Identify the main hazards of and suitable controls for marine
transport in the oil and gas industries
•	 Identify the main hazards of and suitable controls for land
transport in the oil and gas Industries
Booking line: tel: + 421 257 272 290 | fax: + 421 255 644 490
email: killian.mabena@flemingeurope.com | www.flemingeurope.com
Course Outline
Day 1 | 14 March 2016
8:30	Registration
9:00	 Session 1
•	 Introduction
•	 NEBOSH requirements
10:30	Morning Coffee & Networking
Session
11:00	 Session 2 Health & Safety
	Management
•	 Why investigate accidents theories
and techniques
•	 Learning from previous incidents /
accidents
•	 Piper Alpha / Buncefield / Texas
City (video later in course) /
Macondo blowout (Deepwater
Horizon) / Esso Longford
12:30	Luncheon
13:30	 Session 3
	 Hazards Inherent in Oil
	 and Gas
•	 Key definitions
•	 Flammability / toxicity
•	 LPG / oil / drilling muds / sludges /
radiation
•	 Management systems ISO / iso
18001 / OGP HSEMS / HS(G)65
15:00	 Afternoon Coffee & Networking
15:30	 Session 4
	Risk Management
•	 Risk assessment – definitions and
process
•	 HAZID / HEMP
17:00	 Wrap-up Day 1
Day 2, 14 March 2016
9:00	 Session 1
	Risk Management
	(continued)
•	 Contractor management
•	 Selection / hazards / types of
contracts / management of
contractors
10:30	Morning Coffee & Networking
Session
11:00	 Session 2
	Process Safety Management
•	 Assessment of risk / 14 key points
from Texas City disaster / Plant
design
12:30	Luncheon
13:30	 Session 3
	Review of Process Accidents
•	 Flixbrough / Bhopal Maintenance
•	 PTW / isolation procedures
15:00	 Afternoon Coffee & Networking
15:30	 Session 4
	Plant Operations
•	 Critical communications / shift
handover / plant operations /
maintenance / inspection and test
17:00	 Wrap-up Day 2
Day 3, 14 March 2016
9:00	 Session 1
	 Hydrocarbon Safety 1
Management
•	 Training / competence
Maintenance
•	 Risk based maintenance frequency /
high risk activities and controls
•	 Live electrical work / confined
spaces / work at height
10:30	Morning Coffee & Networking
Session
11:00	 Session 2
•	 Control of ignition / hot work safety
•	 Start up / shut down operations /
commissioning
•	 Hydrates – hazards / controls
12:30	Luncheon
13:30	 Session 3
	 Hydrocarbon Safety 2
Mechanics of materials
•	 Stress / strain / Young’s Modulus
Failure modes
•	 Brittle / ductile / creep / stress
corrosion cracking / metal fatigue /
thermal shock
15:00	 Afternoon Coffee & Networking
15:30	 Session 4
	 Safe Operating Envelope
Weld failures
• Alexander Kielland review
Non-destructive
testingtechniques
•	 Radiation / ultrasonic / dye
penetration / magnetic particles /
visual
17:00	 Wrap-up Day 3
Booking line: tel: + 421 257 272 290 | fax: + 421 255 644 490
email: killian.mabena@flemingeurope.com | www.flemingeurope.com
Course Outline
Unit IOGC1 is assessed by a 2 hour written examination marked by
externalexaminersappointedbyNEBOSH.NEBOSHissueaqualification
certificate once a Candidate has achieved at least a Pass grade.
Assessment
and Certification
26 March 2016 | at 1:30pm
Day 4, 14 March 2016
9:00	 Session 1 Process Safety 2
•	 Programmable electronic systems / safety integrity level /
emergency shut down systems / flares & blow-down
Process drains
•	 Open / sewers / inceptors
10:30	Morning Coffee & Networking Session
11:00	 Session 2 Containment of Hydrocarbons
•	 Design / tanks / floating roof / filling / emptying / bunds /
pressurised gas storage / cryogenic gas storage
12:30	Luncheon
13:30	 Session 3 Fire Types
•	 Pool / jet / fire ball / boil over / vapour cloud explosions /
BLEVE / Hicksons & Welsh incident review / drainage
of LPG storage
Pipelines
•	 Operation / security / instrumentation / cleaning
Process plant
•	 Demolition / decommissioning / SIMOPS
15:00	 Afternoon Coffee & Networking
15:30	 Session 4 Fire
•	 Fire triangle / ignition sources / electrostatic / classification
and zoning
Boilers
•	 Types / operation / hazards and controls
17:00	 Wrap-up Day 4
Day 5, 14 March 2016
9:00	 Session 1 Fire Protection and Control /
	 Emergency Procedures
•	 Gas leak detection / fire fighting systems / equipment /
emergency plans / detection
10:30	Morning Coffee & Networking
11:00	 Session 2 Fire Protection and Control /
	 Emergency Procedures (continued)
•	 Alarm / defeat of alarm systems / medical evacuations /
escape and evacuation / response teams
12:30	Luncheon
13:30	 Session 3 Logistics and Transport
Maritime
•	 Work over water / vessels / maritime operations / loading /
unloading / personnel transfers / security
15:00	 Afternoon Coffee & Networking
15:30	 Session 4 Land
•	 Road / rail / documents / loading / unloading
Diving operations
•	 Types of operations / remove vehicles / risks/ controls
17:00	 Wrap-up Day 5
Booking line: tel: + 421 257 272 290 | fax: + 421 255 644 490
email: killian.mabena@flemingeurope.com | www.flemingeurope.com
Accra, Ghana | 21 – 26 March 2016
NEBOSH International Technical Certificate in Oil and Gas Operational Safety
Terms and Conditions:
By signing the Registration Form, the contracting organization (hereinafter referred to as “the client”) acknowledges
that it has read, understood and accepted the Terms and Conditions outlined hereunder.
The client is liable to make payment in full to Fleming Gulf within 7 working days from the date of
issue on the invoice. Fleming Gulf reserves the right to refuse entry to any client who has not paid the invoiced
amount in full. The client may be requested to provide a credit card guarantee against the outstanding amount if full
payment has not been received. If the payment is not received on Fleming Gulf’s account on the seventh day from the
date of the issue of the invoice, Fleming Gulf is entitled to charge the Client an overdue interest of 5% p.a. for every
day, for which the Cleint’s payment is overdue.
All sales are final. There will be no refunds for any cancellations, partial or in full, made by the client. If the client decides
to cancel, the full invoice remains payable. Fleming Gulf can grant to the client a Credit in full for the amount paid by
the client to Fleming Gulf if the cancellation is made prior to a period of 30 days before the date of the conference. The
Credit will be valid for one year from the date of issue and is redeemable, up to the value of the Credit, for participation
at any Fleming Gulf conference or training. In the event of a cancellation made by the client less than 30 days prior to
the date of the conference, Fleming Gulf will not make a refund, nor will issue a Credit.
Fleming Gulf reserves the right to modify the content, timing, speakers or venue of the conference should circum-
stances dictate. The event may be postponed or cancelled due to acts of terrorism, war, extreme weather conditions,
industrial action, force majeure or any event beyond the control of Fleming Gulf. Should such a situation arise, Fleming
Gulf endeavours to reschedule the conference. However, Fleming Gulf cannot be held responsible for any cost, dam-
age or expenses incurred by the client as a consequence of the conference being postponed or cancel.
The conference fee does not include travel costs, hotel accommodation, transfers or insurance. Any dispute arising
under or by virtue of this Registration Form shall be settled before the competent Court in the United Arab Emirates.
The Conference Fee includes, and is limited to:
•	 Conference Documents
•	 Conference Sessions
•	 Lunches and Refreshments
•	 Networking Cocktail reception
Clients identification information. By signing of this sales contract and these terms and conditions the client gives full
right to Fleming Gulf FZE to share the client’s identification information such as, but not limited to, client’s name,
address, email addresses, phone numbers and names of representatives with third parties, which participated on the
same event as the client.
Sales Contract
Please complete this form and send it back to:
E-mail to: killian.mabena@flemingeurope.com
or FAX:  + 421 255 644 490
Client Identification Details
(Please complete form IN CAPITAL LETTERS for each client)
Ms 	 Mrs 	 Mr Surname: 
Name: 
Job Title: 
Email: 
Ms 	 Mrs 	 Mr Surname: 
Name: 
Job Title: 
Email: 
Ms 	 Mrs 	 Mr Surname: 
Name: 
Job Title: 
Email: 
Company/organisation Details
Organisation: 
Contact person: 
Email: 
City: 
Country: 
Phone: 
Fax: 
Address: 
Nature of business: 
Website: 
Payment Method
Please debit my
Visa	 Eurocard/Mastercard Diners club
Card Billing Address: 
Street: 
City: 
Post/Zip Code
Card Holder´s Name: 
Card Holder´s Signature: 
Card Number: 
	 Visa CVC Number or Eurocard/Mastercard CVV Number
	 (last 3 digits on the back of the card)
Valid from	 	 Expiry Date	
I agree to Fleming Gulf debiting my card.
Authorization and Acceptance of
Sales contract  Terms  Conditions
I hereby declare I am authorised to sign this contract and terms
 conditions in the name of the company/organisation:

Name: 
Date: 
Signature: 
Booking is invalid without a signature
Agreed Price of the service
Conference Code: BATD 173
20 USD administration charge will be applied
Payment is required within 7 working days
In the name of Fleming Gulf FZE I hereby declare Fleming Gulf
will adhere to this sales contract  terms  conditions
Martin Valovsky, CEO
1 Delegate USD 3099
 per delegate

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Nebosh Ghana_BATD173

  • 1. Accra, Ghana | 21 – 26 March 2016 NEBOSH International Technical Certificate in Oil and Gas Operational Safety Meet the Course Leader Patrick Casken Pat has over 25 years’ experience within the health and safety field, during this time he has worked for the Health and Safety executive, Health and Safety manager, senior trainer and a director and consultant. He has worked in a wide variety of industries including mining, quarrying, engineering through to the maritime industry. He has successfully delivered Health and Safety training to oil and gas personnel on shore and offshore in Kazakhstan and for BP in Angola.Pat is a key training provider meeting the exacting standards required by Armada OSH and international accreditation bodies. He also has the experience to delivery various types of Health and Safety courses in an exciting and interesting way. Course Introduction The NEBOSH International Technical Certificate in Oil and Gas Operational Safety covers the principles of process safety management in the oil and gas industries, it provides an excellent foundation in health and safety allowing those within the oil and gas industries to manage oil and gas operational risks effectively. The qualification focuses on on hydrocarbon process safety, so that candidates can effectively discharge workplace health and safety responsibilities both onshore and offshore throughout the world. It also highlights the importance of process safety management. Who is the Course for? The NEBOSH International Technical Certificate in Oil and Gas Operational Safety is suitable for managers, supervisors, safety staff, and safety representatives with safety responsibilities in the oil and gas industry, both within and outside the UK, and is designed to provide a sound breadth of underpinning knowledge that enables them to manage oil and gas operational risks effectively. Delegates should already have an underpinning knowledge of health and safety issues and may already have studied one of NEBOSH’s Certificate-level qualifications. It should be noted that currently the examination is offered, and must be answered, in English only. The standard of English required by candidates must be such that they can both understand and articulate the concepts contained contained in the syllabus. Course Objectives A safer workplace – The NEBOSH International Technical Certificate in Oil and Gas Operational Safety is all about keeping people safe from injury and loss of life. For employers this also means protecting valuable assets and avoiding prosecution, litigation and loss of reputation. Assurance – An employer whose workers are NEBOSH qualified is an employer committed to health and safety. The NEBOSH International Technical Certificate in Oil and Gas Operational Safety can help employers achieve international standards and can even help win new business. Return on investment – An employee with a NEBOSH International Technical Certificate in Oil and Gas Operational Safety has practical knowledge that brings real value, wherever they operate.
  • 2. Training Methodology and Course Structure: The syllabus takes a risk approach based on best practice and international industry standard and management systems, enabling delegates to effectively discharge workplace safety responsibilities both onshore and offshore. The NEBOSH International Technical Certificate in Oil and Gas Operational Safety (Unit IOGC1) is divided into 5 Elements: ELEMENT 1 Health, safety and environmental management in Context Learning outcomes On completion of this element, candidates should be able to demonstrate understanding of the content through the application of knowledge to familiar and unfamiliar situations. In particular they should be able to: • Explain the purpose of and procedures for investigating incidents and how the lessons learnt can be used to improve health and safety in the oil and gas industries • Explain the hazards inherent in oil and gas arising from the extraction, storage, and processing of raw materials and products • Outline the risk management techniques used in the oil and gas industries • Explain the purpose and content of safety cases and safety reports in the oil and gas industries ELEMENT 2 Hydrocarbon process safety 1 Learning outcomes On completion of this element, candidates should be able to demonstrate understanding of the content through the application of knowledge to familiar and unfamiliar situations. In particular they should be able to: • Explain the principles of assessing and managing contractors, including the roles of parties involved • Outline the tools, standards, measurement, competency requirements and controls applicable to Process Safety Management (PSM) in the oil and gas industries • Explain the role and purpose of a permit-to-work system • Explain the key principles of safe shift handover • Explain the importance of safe plant operation and maintenance of hydrocarbon containing equipment and processes • Outline the hazards, risks and controls to ensure safe start up and shut down of hydrocarbon containing equipment and processes ELEMENT 3 Hydrocarbon process safety 2 Learning outcomes On completion of this element, candidates should be able to demonstrate understanding of the content through the application of knowledge to familiar and unfamiliar situations. In particular they should be able to: • Outline types of failure modes that may lead to loss of containment from hydrocarbon • Outline types of failures that may lead to loss of containment from hydrocarbon • Outline the controls available to maintain safety critical equipment • Outline the hazards, risks and controls available for safe containment of hydrocarbons offshore and onshore • Outline the fire hazards, risks and controls relating to hydrocarbons • Outline the hazards, risks and controls available for operating boilers and furnaces ELEMENT 4 Fire protection and emergency response Learning outcomes On completion of this element, candidates should be able to demonstrate understanding of the content through the application of knowledge to familiar and unfamiliar situations. In particular they should be able to: • Outline appropriate control measures to minimise the effects of fire and explosion in the oil and gas industries • Outline the principles, procedures and resources for effective emergency response ELEMENT 5 Logistics and Transport Operations Learning outcomes On completion of this element, candidates should be able to demonstrate understanding of the content through the application of knowledge to familiar and unfamiliar situations. In particular they should be able to: • Identify the main hazards of and suitable controls for marine transport in the oil and gas industries • Identify the main hazards of and suitable controls for land transport in the oil and gas Industries Booking line: tel: + 421 257 272 290 | fax: + 421 255 644 490 email: killian.mabena@flemingeurope.com | www.flemingeurope.com
  • 3. Course Outline Day 1 | 14 March 2016 8:30 Registration 9:00 Session 1 • Introduction • NEBOSH requirements 10:30 Morning Coffee & Networking Session 11:00 Session 2 Health & Safety Management • Why investigate accidents theories and techniques • Learning from previous incidents / accidents • Piper Alpha / Buncefield / Texas City (video later in course) / Macondo blowout (Deepwater Horizon) / Esso Longford 12:30 Luncheon 13:30 Session 3 Hazards Inherent in Oil and Gas • Key definitions • Flammability / toxicity • LPG / oil / drilling muds / sludges / radiation • Management systems ISO / iso 18001 / OGP HSEMS / HS(G)65 15:00 Afternoon Coffee & Networking 15:30 Session 4 Risk Management • Risk assessment – definitions and process • HAZID / HEMP 17:00 Wrap-up Day 1 Day 2, 14 March 2016 9:00 Session 1 Risk Management (continued) • Contractor management • Selection / hazards / types of contracts / management of contractors 10:30 Morning Coffee & Networking Session 11:00 Session 2 Process Safety Management • Assessment of risk / 14 key points from Texas City disaster / Plant design 12:30 Luncheon 13:30 Session 3 Review of Process Accidents • Flixbrough / Bhopal Maintenance • PTW / isolation procedures 15:00 Afternoon Coffee & Networking 15:30 Session 4 Plant Operations • Critical communications / shift handover / plant operations / maintenance / inspection and test 17:00 Wrap-up Day 2 Day 3, 14 March 2016 9:00 Session 1 Hydrocarbon Safety 1 Management • Training / competence Maintenance • Risk based maintenance frequency / high risk activities and controls • Live electrical work / confined spaces / work at height 10:30 Morning Coffee & Networking Session 11:00 Session 2 • Control of ignition / hot work safety • Start up / shut down operations / commissioning • Hydrates – hazards / controls 12:30 Luncheon 13:30 Session 3 Hydrocarbon Safety 2 Mechanics of materials • Stress / strain / Young’s Modulus Failure modes • Brittle / ductile / creep / stress corrosion cracking / metal fatigue / thermal shock 15:00 Afternoon Coffee & Networking 15:30 Session 4 Safe Operating Envelope Weld failures • Alexander Kielland review Non-destructive testingtechniques • Radiation / ultrasonic / dye penetration / magnetic particles / visual 17:00 Wrap-up Day 3 Booking line: tel: + 421 257 272 290 | fax: + 421 255 644 490 email: killian.mabena@flemingeurope.com | www.flemingeurope.com
  • 4. Course Outline Unit IOGC1 is assessed by a 2 hour written examination marked by externalexaminersappointedbyNEBOSH.NEBOSHissueaqualification certificate once a Candidate has achieved at least a Pass grade. Assessment and Certification 26 March 2016 | at 1:30pm Day 4, 14 March 2016 9:00 Session 1 Process Safety 2 • Programmable electronic systems / safety integrity level / emergency shut down systems / flares & blow-down Process drains • Open / sewers / inceptors 10:30 Morning Coffee & Networking Session 11:00 Session 2 Containment of Hydrocarbons • Design / tanks / floating roof / filling / emptying / bunds / pressurised gas storage / cryogenic gas storage 12:30 Luncheon 13:30 Session 3 Fire Types • Pool / jet / fire ball / boil over / vapour cloud explosions / BLEVE / Hicksons & Welsh incident review / drainage of LPG storage Pipelines • Operation / security / instrumentation / cleaning Process plant • Demolition / decommissioning / SIMOPS 15:00 Afternoon Coffee & Networking 15:30 Session 4 Fire • Fire triangle / ignition sources / electrostatic / classification and zoning Boilers • Types / operation / hazards and controls 17:00 Wrap-up Day 4 Day 5, 14 March 2016 9:00 Session 1 Fire Protection and Control / Emergency Procedures • Gas leak detection / fire fighting systems / equipment / emergency plans / detection 10:30 Morning Coffee & Networking 11:00 Session 2 Fire Protection and Control / Emergency Procedures (continued) • Alarm / defeat of alarm systems / medical evacuations / escape and evacuation / response teams 12:30 Luncheon 13:30 Session 3 Logistics and Transport Maritime • Work over water / vessels / maritime operations / loading / unloading / personnel transfers / security 15:00 Afternoon Coffee & Networking 15:30 Session 4 Land • Road / rail / documents / loading / unloading Diving operations • Types of operations / remove vehicles / risks/ controls 17:00 Wrap-up Day 5 Booking line: tel: + 421 257 272 290 | fax: + 421 255 644 490 email: killian.mabena@flemingeurope.com | www.flemingeurope.com
  • 5. Accra, Ghana | 21 – 26 March 2016 NEBOSH International Technical Certificate in Oil and Gas Operational Safety Terms and Conditions: By signing the Registration Form, the contracting organization (hereinafter referred to as “the client”) acknowledges that it has read, understood and accepted the Terms and Conditions outlined hereunder. The client is liable to make payment in full to Fleming Gulf within 7 working days from the date of issue on the invoice. Fleming Gulf reserves the right to refuse entry to any client who has not paid the invoiced amount in full. The client may be requested to provide a credit card guarantee against the outstanding amount if full payment has not been received. If the payment is not received on Fleming Gulf’s account on the seventh day from the date of the issue of the invoice, Fleming Gulf is entitled to charge the Client an overdue interest of 5% p.a. for every day, for which the Cleint’s payment is overdue. All sales are final. There will be no refunds for any cancellations, partial or in full, made by the client. If the client decides to cancel, the full invoice remains payable. Fleming Gulf can grant to the client a Credit in full for the amount paid by the client to Fleming Gulf if the cancellation is made prior to a period of 30 days before the date of the conference. The Credit will be valid for one year from the date of issue and is redeemable, up to the value of the Credit, for participation at any Fleming Gulf conference or training. In the event of a cancellation made by the client less than 30 days prior to the date of the conference, Fleming Gulf will not make a refund, nor will issue a Credit. Fleming Gulf reserves the right to modify the content, timing, speakers or venue of the conference should circum- stances dictate. The event may be postponed or cancelled due to acts of terrorism, war, extreme weather conditions, industrial action, force majeure or any event beyond the control of Fleming Gulf. Should such a situation arise, Fleming Gulf endeavours to reschedule the conference. However, Fleming Gulf cannot be held responsible for any cost, dam- age or expenses incurred by the client as a consequence of the conference being postponed or cancel. The conference fee does not include travel costs, hotel accommodation, transfers or insurance. Any dispute arising under or by virtue of this Registration Form shall be settled before the competent Court in the United Arab Emirates. The Conference Fee includes, and is limited to: • Conference Documents • Conference Sessions • Lunches and Refreshments • Networking Cocktail reception Clients identification information. By signing of this sales contract and these terms and conditions the client gives full right to Fleming Gulf FZE to share the client’s identification information such as, but not limited to, client’s name, address, email addresses, phone numbers and names of representatives with third parties, which participated on the same event as the client. Sales Contract Please complete this form and send it back to: E-mail to: killian.mabena@flemingeurope.com or FAX: + 421 255 644 490 Client Identification Details (Please complete form IN CAPITAL LETTERS for each client) Ms Mrs Mr Surname: Name: Job Title: Email: Ms Mrs Mr Surname: Name: Job Title: Email: Ms Mrs Mr Surname: Name: Job Title: Email: Company/organisation Details Organisation: Contact person: Email: City: Country: Phone: Fax: Address: Nature of business: Website: Payment Method Please debit my Visa Eurocard/Mastercard Diners club Card Billing Address: Street: City: Post/Zip Code Card Holder´s Name: Card Holder´s Signature: Card Number: Visa CVC Number or Eurocard/Mastercard CVV Number (last 3 digits on the back of the card) Valid from Expiry Date I agree to Fleming Gulf debiting my card. Authorization and Acceptance of Sales contract Terms Conditions I hereby declare I am authorised to sign this contract and terms conditions in the name of the company/organisation: Name: Date: Signature: Booking is invalid without a signature Agreed Price of the service Conference Code: BATD 173 20 USD administration charge will be applied Payment is required within 7 working days In the name of Fleming Gulf FZE I hereby declare Fleming Gulf will adhere to this sales contract terms conditions Martin Valovsky, CEO 1 Delegate USD 3099 per delegate