The document outlines seven essentials for success: 1) Have a plan with goals that align with your plan of action. 2) Know the fundamentals and basic skills needed for your job. 3) Set written goals and keep them with you. 4) Develop the right attitude of helping others rather than just yourself. 5) Care for others by making a contribution and seeing the big picture. 6) Commit to teamwork and working together for a common purpose. 7) Maintain self-image, loyalty, and standards by doing what is right, committing to excellence, and caring for people.
2. Have a Plan
Know what you want
• Believe in what you want
How are you going to get there?
What do you need to do?
Do your decisions follow the plan?
Stay on track
Follow the plan
3. Know the Fundamentals
Get back to basics
How do you rate on the basic
skills needed to do your job?
• How can you improve?
Do you consistently use those
basics?
All great successes adhere
to the basic skills
4. Set Goals
Are they written?
• Keep them with you at all times
Do they match your plan?
Do your actions work toward
your goals?
5. Develop the Right Attitude
Your attitude is more important
than anything
If all you think about is yourself, you
will not achieve success
How you approach your job will
determine if you succeed or fail
You have to change to meet the
needs of your customers
6. We have an opportunity to
be very successful, but
everything starts with the
proper attitude
You can’t choose what
happens, but you can choose
the proper attitude
7. Care for Others
Help other people get what they
want
Caring helps you make good choices
It allows you to see the big picture
• It’s about making a contribution
Gives you a higher purpose
If you care enough,
you will be successful
8. Commit to Teamwork
Be committed to the success of others
Everyone is involved for the same
reason
Everyone want to feel important
If you are doing a job well for the
recognition, you are doing it for the
wrong reason
When we work together,
great things can happen
9. Satisfaction should not
come from the job you
do, satisfaction should
come from how well you
do the job.
10. Self Image, Loyalty, Standards
You have to have faith and believe
in yourself
• Enables you to reach out and help other
people
You have to have faith & believe in
the company
You have to have standards
• And be willing to stand behind them
11. 3 Rules for Good Self Image
1. Do what you know to be right
2. Whatever you do, do it to the
best of your ability
• Commit to excellence
3. Care about and support people
• Treat people as you would like to be
treated
12. Self Image, Loyalty, Standards
It’s not about saying what they want to
hear
• You are disloyal when you know something to be
wrong and don’t say anything about it
The greatest disservice you can give
some on is to lower your standards
You send a message on your
commitment to excellence by how well
you know your game and your
customers needs
13. When people want to work with
you, how will you stack up to
these three questions?
Can I trust you?
Are you committed to excellence?
Do you care about me?
If you can answer positively to all
three—you are on your way to
uncommon success.