9. What we offer
• Holistic advice on the range of topics covered by
bureaux
• Specialist knowledge and information specific to
the Armed Forces community
• Casework for clients who need a high level of
support, including appeals representation
• Referrals to, and working with, other organisations
for specific support, advice and information as
appropriate
10. ASAP over the years
July 2010
Initial 3 year funding
11. 2012
Independent review of service
validates the approach taken
and supports continuation and
expansion of service
‘Civvy Street, the new frontline’
12. 2013
Increased provision in some
existing areas
Introduced service to
Edinburgh and the Lothians,
and Falkirk Council area
13. 2014
‘Supporting the Armed Forces Community’
Extended service to Aberdeen and
Aberdeenshire, and whole of Tayside
Police Scotland Veterans Referral
Service
20. ASAP - The story so far
Year Clients Issues
2011 819 2,990
2012 1,134 4,642
2013 1,679 5,791
2014 2,266 8,784
2015 2,471 10,343
2016 2,470 11,771
21. ASAP - The story so far
Since the start of service in July 2010 there has been:
10,000 clients access the service
Nearly 50,000 pieces of advice given
£8,022,682 in client financial gain (which is a return of £3.73 for
every £1 of funding invested in the service
22. ASAP - The story so far
In April 2014 launched the Police Referral
Service
Parliamentary Debates
Regularly receives positive coverage in the
media
Produced social policy reports
5 year impact report