2. Opción título o tema
The information hereby presented is exclusively for informative and illustrative purposes, and it is not, nor does it
pretend to be, a source for legal or financial assessment of any kind.
Both the financial assessments and forecasts presented herein are based on information and calculations carried out
internally by Davivienda, and can be subject to changes or adjustments. Any change of current circumstances can
affect the validity of the information or conclusions contained in this report.
The examples mentioned should not be taken as a guarantee for future forecasts, and are not to be assumed or
obligated, explicitly or implicitly in relation to previsions expected for the future.
Davivienda expressly discloses that it does not accept any responsibility in relation to actions or decisions taken or
not taken based on the content of this information. Davivienda does not accept any type of responsibility for losses
resulting from the execution of the proposals or recommendations presented in this document. Davivienda is not
responsible for any content originated from third parties. Davivienda may have promulgated, and can thus
promulgate in the future, information that is inconsistent with the one presented here.
These financial statements have been prepared in accordance with International Financial Reporting Standards and
are presented in nominal terms. The resulting statement for the closed quarter on June 30th, 2020 shall not be
necessarily indicative of results expected for any other period.
2
3. Content
Appendix Page
1 Macroeconomic Fundamentals 23
2 Balance Sheet and P&L 25
3
Page Page
1 About Davivienda 4 7 Digital Transformation and Daviplata 13
2 Grupo Bolívar 5 8 Wealth Management 14
3 Ownership Structure 6 9 PDL, Coverage and Cost of Risk 15
4 Sustainable Strategy 7 10 Capital Structure 17
5 History 8 11 Key Ratios 18
6 Loan Portfolio and Funding Sources 11 12 Colombia and Central America Figures 19
13 Management Team 22
4. Banco Davivienda at a glance
Main Financials¹
USD Billion Y/Y
Assets $ 37.8 22.3%
Gross Loans $ 29.2 20.0%
Deposits $ 23.5 22.0%
Equity $ 3.4 8.8%
Net Profit² 94 M -54.2%
Main Ratios
NIM 6.29%
Cost of Risk 2.83%
Efficiency 47.3%
ROAE 8.6%
PDL 3.00%
Coverage³ 183.7%
Tier I 7.85%
Total Capital Ratio 11.00%
Other Facts and Figures
Countries 6
Customers5
+16.0 M
Digital Customers 81%
Branches 668
ATMs 2.7k
Employees 17.2k
1. Consolidated figures in USD Billion under IFRS Accounting as of June 2020. Consolidation accounts for 207 USD Million.
2. Net Profit as of June 2020.
3. Total Reserves Coverage: (Asset Allowances + Equity Reserves) / Loans > 90 days.
4. Figures as of June 30th 2020.
5. Total customers after cancelling out common individuals among segments.
Exchange rate as of June 2020: COP/USD: 3,756. Average exchange rate as of June 2020: COP/USD 3,693. Ranking as of May 2020.
Loans: $ 12.2
Customers: 6.7M
Loans: $ 10.8
Customers: 338k
Loans: $ 6.0
Customers: 1.1M
AUM: $ 15.6
Customers: 396k
Customers: +10M4
S&P Fitch Moody's
Rating BBB- BBB- Baa3
Outlook Negative Negative Negative
2
2
4
5. Honduras
El Salvador
Panamá
USA (Miami)
Colombia
Costa Rica
Our main shareholder: Grupo Bolívar
Among the most important conglomerates in Colombia,
with more than 80 years of experience.
USD 658 Million in Written Premiums
8.8% of Market Share
USD 543 Million in Sales
Leader in Social Housing
3rd
in Written
Premiums
1st
in Units Sold
(167,598)
1. Market share by gross loans in Colombia as of June 2020. Davivienda’s figures under local IFRS accounting as of June 2020.
Grupo, Seguros and Constructora Bolivar figures as of December 2019.
Davivienda, Seguros and Constructora: Colombia figures.
USD 23 Billion in Gross Loans
16.2% of Market Share¹
2nd
by Gross
Loans
InsuranceFinancial Services Construction
Consolidated Figures
Assets USD 44 Billion
Customers +12 million
Branches 871
Employees +24 thousand
Countries 6
5
6. Ownership Structure as of June 2020
76.1%²
23.9%³
1. Total Outstanding Shares: 451,670,413.
2. Ordinary Shares account for 76.1% of Total Shares (343,676,929).
3. Preferred Shares account for 23.9% of Total Shares (107,993,484).
4. Figures as of June 30th, 2020.
ORDINARY SHARES
PREFERRED SHARES
100%¹
TOTAL SHARES
6
7. Sustainable Strategy
In Davivienda, we exist to enrich life with integrity.
OUR HIGHER PURPOSE
Grupo
Bolívar
We work every day to generate prosperity, welfare and joy in people.
Davivienda adheres to:
COP 1.49 Trillion Green Financing
Rediscount Funding Lines: 442*
Green Bonds: 433*
Shareholder’s Equity: 290*
Energy Efficiency
Sustainable Construction
Renewable Energies
Climate Change Adaptation
Eco - Vehicle
Environmental
Social
62%
Women employees
+3.5 M
Financially included
customers
1st Colombian
Bank Member
Women SMEs
Social Housing
Sustainable
Construction
USD 585 M
*Figures in COP billion.
7
8. The Corporation The Local Bank A Regional Banking Platform
1972
Davivienda is
incorporated
1997
Banco República
in Venezuela (sold in 2001).
Davivienda becomes a bank
2005 2006
2007
Bancafé, Fiducafé, Bancafé
International, Bancafé Panamá
2012
2013
2016
A bank with proven growth record
1994
Market Share²: 3.8%
Jun. 2020
Market Share²: 13.9%
Customers3
: 16.0M
Assets $ 37.8¹
Y/Y 22.3%
1. Consolidated figures in USD Billion under IFRS Accounting as of June 2020.
2. Market share by assets in Colombia as of May 2020.
3. Customers as of June 2020.
Exchange rate as of June 2020: COP/USD: 3,756.
2010 - 2011
USD $104M IPO
and USD $176M follow-on
2011
2019
8
9. A Diversified Loan Portfolio¹
2004 Jun. 2020
Y/Y
Commercial 18.0%
Consumer 28.5%
Mortgage 15.1%
Total 20.0%
1. Consolidated Gross Loans
Figures in USD Billion
Exchange rate as of June 2020: COP/USD: 3,756.
USD Billion
Y/Y
Colombia COP 16.4%
International USD 22.2%
Colombia USD 59.2%
$29.2
$29.2$1.3
$1.3
9
10. Mortgage Loans Consumer Loans
Commercial Loans
A portfolio focused on strategic segments and products
Figures in USD Billion.
Exchange rate as of June 2020: COP/USD 3,756.
USD Billion
$6.6 $8.1
$14.4
3%
10
11. Accumulated Portfolio Securitization³
Stable and diversified funding sources
Loans / Deposits 123.8% 125.2% 130.7% 128.9% 124.1%
Loans / Funding Sources 94.2% 92.9% 97.2% 95.9% 91.8%
Consolidated Figures in USD Billion under IFRS accounting as of June 2020.
CAGR: Compound Annual Growth Rate.
1.Price as of June 30th, 2020
2.Nominal amount: $1.47 trillion COP
3.Figures from Titularizadora Colombiana
Exchange rate as of June 2020: COP/USD: 3,756.
USD Billion
International Issuances
Amount
Issued
Coupon Maturity Price¹
Yield to
Maturity
Senior Notes
(Global COP)
391M USD² 7.50% 2022 104.46 5.34%
Subordinated Notes 500M USD 5.88% 2022 104.16 3.72%
USD Million
11
12. 43%
Of total product sales are made
through digital channels
Digital platform in numbers
3. Figures in million, Colombia operations. Digital customers include retail, commercial, Daviplata and
Colombian subsidiaries.
4. Figures in millions, Colombia operations. Accumulated monetary transactions from January to June.
1. Digital deposits include savings accounts and term deposits.
2. Digital loans include payroll loans, personal loans,credit cards and payroll advance.
Graph bars: Balance in USD Million. Graph lines: Number of products.
Exchange rate as of June 2020: COP/USD: 3,756.
Total Deposits¹ Total Loans²
35%
Transactions made through
Digital Channels
Digital Transactions⁴
68.6 Million | Y/Y 30% 469 Thousand | Y/Y -14%
Product Sales
84%
Active customers using
Davivienda’s Digital Platforms
13.0 Million | Y/Y 68%
Digital Customers³
Jun-19 Mar-20 Jun-20Jun-19 Mar-20 Jun-20
12
13. Shops: QR Payment
Ecommerce: DaviPlata
+ 844k
100% Digital customers
+3.5 M Financially-included customers2
+20.4K Companies
+13K Correspondents
290 M Transactions3
Daviplata, a digital wallet platform and e-commerce payment system
Enabling access to banking services in Colombia
Recognized as an Innovation Case by:
Other services: Daviplata El Salvador4
Transfer money¹ Pay bills
Top-up airtime Receive remittances
Withdraw money Insurances
Mobile
Products
Platform
The Little Red House Key
Transfer money to DaviPlata
Split the bill
Collect money
Top-up airtime
Local money order
Social
Networks
Payment
Method
SIM
APP
1. To DaviPlata, to Davivienda’s accounts and other banks.
2. Figure as of June 2020.
3. 2020 accumulated monetary transactions.
4. Launched on November 22nd
, 2018.
Alliances
Jun-19 Mar-20 Jun-20
26%
52%
Daviplata Customers
+571K
13
14. Wealth Management
• The wealth management division has USD$15.6 billion in
assets under management and over 395 thousand
customers.
• Davivienda Corredores has more than USD$7.1 billion in
assets under management.
Exchange rate as of June 2020: COP/USD: 3,756.
USD Billion
Investment Funds
Voluntary Pension Funds
Securities brokerage,
investment funds, research and
investment banking services
International Investments
An entire Organization at the service of our wealth management customers
$14.9 $15.6 4.9%
-1.2%
47.1%
-22.3%
Y/Y
14
15. PDL and Loans by Stages (%)
Main Ratios - Consolidated
PDL1
> 90 days
Portfolio 2Q19 1Q20 2Q20
Commercial 4.22% 3.81% 3.77%
Consumer 2.35% 2.07% 0.75%
Mortgage 4.02% 4.41% 4.07%
Total (90) 3.68% 3.45% 3.00%
Mortgage2
(120) 3.17% 3.50% 3.81%
Total3
(120) 3.48% 3.25% 2.94%
Cost of Risk4
Indicator 2Q19 1Q20 2Q20
12M 2.46% 2.50% 2.83%
3M Annualized 2.72% 3.24% 3.58%
4Q19
Loans by Stages
Actions taken - COVID 19
Adjustments on stage classifications
Individual analysis for significant customers
Forward looking adjustments1. PDL: Loans > 90 days / Gross Loans
2. Mortgage >120 days / Gross Loans
3. Total (120) includes: (Mortgage > 120 days + Commercial > 90 days + Consumer >90 days) / Gross Loans
4. Cost of risk (12 Months) = Provision Expenses (12 months) / Gross Loans
Cost of risk (Annualized Quarter) = (Provision Expenses (Quarter)) / Gross loans) x 4
Stage 1 Stage 2 Stage 3
1Q20 2Q20
15
17. Aug. 2018 Issuance of new capital requirement standard
Aug. 2019 Dec. 1421 - VaR Operational Risk
Sep. 2019
Issuance of detailed estimation instructions by the
Superintendence of Finance
Jul. 2020
Issuance of detailed instructions for Operational Risk by
the Superintendence of Finance
Jan. 2021 Reporting under new standard
Jan. 2021
Jan. 2024
Phase-in period to comply with new requirements
Capital Structure
Capital Adequacy Ratio Equity
USD Billion
New Capital Requirements Phase-in Period (Revised)*
Jun. 19 Mar. 20 Jun.20 Jun. 19 Mar. 19 Jun.20
Current New
MinimumRequirement
Jun.20/Mar.20 0.0%Jun.20/Jun.19 8.8%
17
18. Key Ratios - Consolidated
Fee ratio = Fees / (Interest Income + Fees)
Efficiency = Operation Expenses without Goodwill / (gross financial margin
+ Operation Income + other income and expenses, net))
ROAE = Net Profit (12 months) / Average Equity (5 periods)
ROAA = Net Profit (12 months) / Average Assets (5 periods)
NIM = Net Interest Income (12 months) / Average earning Assets (5 periods)
NIM
Efficiency
18
Fee Ratio
ROAA & ROAE
19. A leading banking institution in Colombia
1.Includes Daviplata & wealth management customers
2.Includes securitized loans
3.Accumulated net profit
Source: Superintendencia Financiera de Colombia
Individual Figures in USD Billion under local IFRS accounting as of June 2020. Ranking & Market Share as of June 2020.
Exchange rate as of June 2020: COP/USD: 3,756. Average exchange rate as of June 2020: COP/USD 3,693
USD Billion June 2020 Y/Y Ranking Market Share
Assets 29.1 20.1% 2 13.9%
Gross Loans 23.0 19.0% 2 16.2%
Commercial 10.8 17.5% 3 13.9%
Consumer 6.5 30.8% 2 15.7%
Mortgage² 5.7 10.1% 1 25.1%
Deposits 17.2 16.0% 2 13.5%
Bonds 3.1 15.0% 2 20.1%
Equity 3.1 8.7% 3 11.3%
Net Profit3
0.1 -52.7% 6 7.2%
Customers¹ +14.9 Million
Branches 524
ATMs 2.2 Thousand
Banking correspondents +13 Thousand
Employees 12.3 Thousand
Presence through branches and banking correspondents
Presence through banking correspondents only
19
20. El Salvador
Jun. 20
Market
Share
Ranking
3,023 15% 3
2,053 15% 3
928 15% 2
770 17% 4
355 14% 3
1,984 14% 4
359 14% 3
14 11% 4
Honduras
El Salvador
Panamá
Costa Rica
Our operations in Central America
1.Figures under IFRS accounting
2.Accumulated net profit
Market share and ranking for banks in the local market
Exchange rate as of June 2020: US$ 1 / HNL$ 24.71; CRC$ 584.96
Figures in USD Million.
Customers +1.1million
Branches 135
ATMs 496
Employees +4 thousand
Panamá
Jun. 20
1,578
842
683
37
123
1,329
185
2
Honduras
Jun. 20
Market
Share
Ranking
1,443 6% 6
1,008 7% 6
418 4% 7
332 13% 4
257 13% 4
966 6% 6
162 6% 7
4 5% 7
USD Million²
Assets
Gross Loans
Commercial
Consumer
Mortgage
Deposits
Equity
Net Profit2
Costa Rica
Jun. 20
Market
Share
Ranking
3,562 7% 6
2,054 7% 6
1,118 9% 6
355 4% 7
581 7% 6
2,074 5% 6
348 5% 6
19 6% 6
Total Central America¹
USD Million Jun. 20 Y/Y
Assets 9,603 12.0%
Gross Loans 5,857 4.3%
Commercial 3,147 1.3%
Consumer 1,494 8.1%
Mortgage 1,316 7.4%
Deposits 6,353 17.3%
Equity 1,059 5.2%
Net Profit2
40.1 15.3%
20
21. Board of Directors and Corporate Governance Committees
Carlos Arango, Chairman
Alternate: Roberto Holguín
Álvaro Peláez
Alternate: Federico Salazar
Diego Molano
Alternate: Ana M. López
Javier Suárez
Alternate: Olga Martínez
Andrés Flórez
Alternate: Daniel Cortés
Directors displayed correspond to principal and alternate members
Audit Committee
⚫ Supports BoD in supervising effectiveness of internal controls
⚫ Composed of three directors, one of whom must be a financial expert
⚫ Reviews financial audited statements prior submission to the BoD
Compensation Committee
⚫ Serves the BoD as an advisor with no executive powers
⚫ Establishes guidelines for executive compensation
⚫ Composed of three members, two of which must be independent and are appointed by
Grupo Bolivar board
Corporate Risk Committee
⚫ Defines risk management guidelines and informs the BoD and senior management of the
corporate risks affecting the Company and its subsidiaries
⚫ Works alongside several executive risk committees specialized in specific risks as credit,
market and liquidity, operational and fraud risk committees among others
Corporate Governance Committee
⚫ Provides assistance in the implementation of corporate governance and compliance best
practices and policies
⚫ Composed of three members, one of whom must be a BoD member
Independent member
Sustainability Committee
⚫ Proposes and reviews policies and procedures in terms of sustainability, with the objective
to guarantee accomplishment of international standards and internal goals
⚫ Made up of four members, one of whom must be a BoD member
21
22. Experienced Management Team
⚫ CEO since 1990
⚫ Holds a Bachelor degree in Industrial Engineering from
Universidad Javeriana and an M.S. from University of Michigan
⚫ Has over 31 years of experience in the financial sector
⚫ Bachelor’s degree in Computer Science from U.
Piloto de Colombia and a specialization in Finance
from Universidad de los Andes
⚫ Over 30 years of experience in the financial sector
⚫ Bachelor’s degree in Economics and a specialization
in Finance from U. del Rosario
⚫ Over 29 years of experience in the financial sector
⚫ Bachelor’s degree in industrial engineering
from Universidad Javeriana and a
specialization in Finance from Universidad
de los Andes
⚫ Over 23 years of experience in the financial
sector and 16 within Davivienda
⚫ Bachelor’s degree in Civil Engineering and
Electronics from Universidad Técnica
Federico Santa María de Chile
⚫ Over 28 years of experience in the financial
sector
⚫ Bachelor’s degree in Industrial Engineering and
Specialization in Finance from Universidad de los Andes
and a masters from INALDE
⚫ Over 17 years of experience in the financial sector
⚫ Bachelor’s degree in business administration from EAFIT
University, specialization in Top management from INALDE
business school and a Masters in International Business
from Western Sydney University
⚫ Over 30 years of experience in the financial sector.
Efraín Forero,
Chief Executive Officer
Ricardo León,
Executive VP. Risk
Álvaro Carrillo,
Executive VP. Corporate Banking
Maritza Pérez,
Executive VP. Retail banking & Marketing
Patricio Melo,
Executive VP. Technology
Pedro Uribe,
Executive VP. International Operations
Jaime Castañeda,
VP. Treasury and International Business
⚫ Bachelor’s degree in Psychology from
Universidad de los Andes and an MBA from
Universidad Pontificia Comillas de Madrid.
⚫ Over 17 years of experience in Human
Resources
Martha Echeverry,
Executive VP. Human Resources
22
23. Macroeconomic Fundamentals Colombia
Appendix 1
Rating Last Change Outlook Last Change
Fitch BBB- Apr. 2020 Negative Apr. 2020
Moody’s Baa2 May. 2019 Stable May. 2019
S&P BBB- Dec. 2017 Negative Mar. 2020
Exchange Rate and Oil Prices
Monetary Policy Rate and Inflation
Monthly Economic Activity Index (Y/Y)
Sovereign Risk Rating
Source: National Administrative Department of Statistics(DANE) Source: Financial Superintendence of Colombia and FED St. Louis FRED.
Source: Risk Rating Agencies
Source: National Administrative Department of Statistics (DANE) and Colombia
Central Bank. Monetary Policy Rate as of august 2020 23
24. Macroeconomic Fundamentals Central America
Appendix 1
GDP (Y/Y)
Monetary Policy RateExchange Rate
Inflation (Y/Y)
24Source: Central Banks. 24