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What is ISO?What is ISO?
ISO (International Organization for Standardization)
is the world’s largest developer of voluntar...
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ISO 9001 - Facts and Figures You Should Know (Infographic)


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This infographic highlights fascinating facts about ISO 9001. Quality management is a critical aspect of maximizing profit in today’s global economic climate. Preventing the Quality Death Spiral eBook is an excellent resource for those interested in maintaining top quality products and services while providing the highest level of customer satisfaction. Download eBook today:

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ISO 9001 - Facts and Figures You Should Know (Infographic)

  1. 1. What is ISO?What is ISO? ISO (International Organization for Standardization) is the world’s largest developer of voluntary International Standards. These standards give state-of-the-art specifications for products, services and good practice, helping to make industry more efficient and effective. Developed through global consensus, they help to break down barriers to international trade. countries are technical bodies are responsible for standards development people work full time for ISO’s Central Secretariat in Geneva, Switzerland 178 ISO members WHY DO ORGANIZATIONS GET CERTIFIED? WHAT ARE SOME OF THE FINANCIAL BENEFITS? there are nearly individual ISO standards P R E S E N T E D B Y ISO 9001 What’s ISO 9001?What’s ISO 9001? ISO 9001 standards address various aspects of quality management. The standards provide guidance and tools for companies and organizations who want to ensure their products and services consistently meet customer requirements, and that quality is consistently improved. certificates issued across 178 countries and economies By avoiding recalls, rework, scrap, rejects, service calls, warranty claims and more, companies can save a ton of cash CUSTOMER DEMANDS If companies aren’t certified it can result in loss of business with certain customers !?! BRAND EQUITY ISO 9001 significantly reduces the likelihood of costly product recalls and associated brand damage SAVING MONEY ISO 9001-certified organizations are more competent and paid 7% more on average 85% of certified organizations report benefits including improved company perception, higher demand for products and services, and increased market share improved company perception higher demand for products & services increased market share PAID MORE INCREASED BENEFITS IMPROVED ROA BETTER SALES Payroll for certified firms grows over 13% more than similar firms PAYROLL GROWS An independent study found that certification leads to improved financial performance measured by return on assets (ROA) Certified companies have better sales growth than non-certified companies TOP 10 COUNTRIES WITH ISO 9001 CERTIFICATES issued in 2009 Republic of Korea 23,400 Italy 130,066 Japan 68,484 Spain 59,576 Russian Federation 53,152 Germany 47,156 United Kingdom 41,193 India 37,493 USA 28,935 China 257,076 ISO 9002 (QA in production) and ISO 9003 (QA in final inspection) used to exist but were axed and rolled up into ISO 9001 in 2000 organizations in North America 85 ISO 9000 FAMILY ISO 9001:2008 sets out the requirements of a quality management system ISO 19011:2011 sets out guidance on internal and external audits of quality management systems are ISO 9001 certified 42,000 ISO 9004:2009 focuses on how to make a quality management system more efficient and effective ISO 9000:2005 covers the basic concepts and language 150 3,335 20,000 1.1 million Section 1: Scope Section 2: Normative Reference Section 3: Terms and Definitions Section 4: Quality Management System Section 5: Management Responsibility Section 6: Resource Management Section 7: Product Realization Section 8: Measurement, Analysis and Improvement 8 sections of ISO 9001 organizations in the United States are ISO 9001 certified 29,000 7 13 FACTS AND FIGURES YOU SHOULD KNOW Intelex provides web-based software that helps companies ensure the highest level of complete and sustained compliance with ISO regulations. Learn more about QMS. Download this free whitepaper! Learn more about QMS! Download this free whitepaper! SOURCES: Harvard Business School Study Dun and Bradstreet Report