Boost the utilization of your HCL environment by reevaluating use cases and f...
World's best logistics tech solution providers compressed
1. www.insightssuccess.com
DIY
6 tips to help you
set up your own
logistics business
MARTIN HUBERT
CEO & Founder
THE RIGHT DIRECTION
The Victory Path in the
Post-pandemic
Business Sphere
WORLD’S
BEST
LOGISTICS
TECH
SOLUTION
PROVIDERS
FREIGHTGATE
2021 / Vol. 01 / Issue-07
2.
3.
4. elivering material goods and services to
Dcustomers and merchants involves much
more than throwing or pushing packages on
trucks and ships. Logistics companies need to
carefully manage and coordinate a greater number of
people, technology, and transportation of goods from
one place to another to ensure customers and
merchants can receive their goods and products within
stipulated time and in a good condition.
Care needs to be taken that goods are not broken or
damaged on the way, therefore good packaging is also
an important part of the logistics industry to ensure
smooth delivery of goods and products. Sufficient
revenue, manpower, quality transportation facilities,
and warehouse spaces play an important role to be a
top logistics provider. Effective use of technology is
the most significant part of ensuring the quality and
timely delivery of goods and products from one place
to the other.
Today, organizations are looking for more fully
integrated and advanced logistics solutions. They seek
full tracking of their shipments of products from the
factory origin to the destination using one platform.
They also want to be able to be aware of the
shipments across all modes and to be notified to
customers or merchants of the possible delays as soon
as it becomes apparent that there is going to be a delay
in the delivery of the goods.
EDITOR’S DESK
Incorporating advanced
technologies to improve
logistics solutions.
www.insightssuccess.com
DIY
6 tips to help you
set up your own
logistics business
MARTIN HUBERT
CEO & Founder
THE RIGHT DIRECTION
The Victory Path in the
Post-pandemic
Business Sphere
WORLD’S
BEST
LOGISTICS
TECH
SOLUTION
PROVIDERS
FREIGHTGATE
2021 / Vol. 01 / Issue-07
5. This also gives companies the option to make alternative
possible arrangements to re-route shipments of goods if
required. With the advanced technologies are at the
fingertips logistics companies can improve the logistics
solutions and are able to fulfil the needs of the customers
and merchants. To remain competitive and enhance
efficiency, the use of technology is a must for logistics
companies.
In testing times like these, companies across the world need
seamless connectivity with their customers and merchants
to deliver goods, services that they have planned to do so.
This seamless connectivity can be delivered by tapping the
exponentially multiplying potential of the logistics industry.
Improved technology is also enhancing the capability of
logistics companies. This has increased the productivity of
logistics companies and this advanced technology is also
contributing to minimize costs and reducing errors. These
improvements in technology benefit almost all areas of the
logistics industry like trucking transportation, supply chain
management, international transportation (both ocean and
air), shipment tracking, etc.
Technology is enabling logistics companies to have faster
and efficient supply chain software. With technology,
logistics businesses can provide efficient data-capture, easy
monitoring of resources, effective labor management and
reduced stock losses and improve overall profitability.
Enhanced GPS accuracy is also improving the logistics
solutions. The increased accuracy of GPS allows for
enhanced productivity and satisfied merchants, by tracking
locations of trucks and improving halts through quick
access to updated traffic data.
In this edition of “World’s Best Logistics Tech Solution
Providers,” we highlight those companies that are
delivering seamless connectivity and transportation of
goods and services from origin to destination and thereby
contributing to improve logistics solutions.
Pertaining to this, we at Insights Success bring to you this
exclusive edition titled, The 10 Best Education Franchises
to Open In 2020, which places the spotlight on such
companies that ensure the provision of quality education to
those seeking to change the course of their lives.
The practice of franchising has always been a preferred
option when it comes business expansion or brand
marketing. Along with prominent fast-food restaurants,
clothing brands, and retail chains, vocational education
providers have leveraged franchising to spread their brand
throughout the world with globalization and change in
customer preferences acting as the catalyst.
However, presently the franchising industry is undergoing a
prominent change around how it functions and emanates
from its traditional form and this change is being
spearheaded by technology.
Social media—another major medium of the digital
world—which provides a huge boost to franchising,
especially as it helps franchisors develop opportunities, has
already revolutionized franchising’s operating model. Due
to social media, in-country promotions of franchised
products and services, and lead generation for franchise
sales have become more efficient.
A plethora of brands have and continue to distribute
franchising rights to potential franchisees with the intent of
benefiting the entailing advantages. Through this edition
our aim is to exhibit organizations that sternly believe in
re-skilling and upskilling and its necessity in today’s
workforce, and thus providing the best and comprehensive
educational facilities and provisions to learners.
Sharad Chitalkar
sharad@insightssuccess.com
7. 18 Wheels Logistics
Delivering Trust and Quality
since Inception
Parkland County
A Thriving Business
Community Supported with a
Robust Transportation Ecosystem
24 30
INTERVIEW WITH
INSIGHTS SUCCESS
ARVIEM
Driving the Logistics Space
with Digital Proficiency
A RT I C L E S
DIY
6 tips to help you set up
your own logistics business
The Right Direction
The Victory Path in the
Post-pandemic Business Sphere
16 26
20
9. Management Brief
Company Name
Robert Fernandez
Director of Economic
Diversification
18 Wheels Logistics
18wheels.ca
Simona Androvicsova
CMO
PiVAL International
pival.com
Transsmart
transsmart.com
Logility
logility.com
Peter Rentschler
CEO
Pieter Schalk
Business Development
Director, Co-founder
BLG Logistics Group
blg-logistics.com
Brian Hollenbeck
CEO
Mario La Barbera
President
Freight Gate
freightgate.com
Arviem
arviem.com
CarrierDirect
carrierdirect.com
Parkland County
conway.com
Astrata
astrata.eu
Henry Canitz
Director of Product
Marketing
Adrian Wen
CEO
Freightgate's Logistics Cloud Platform, known as the
Freightgate Universe, enables transportation professionals on
all levels to collaborate with global vendors and logistics
providers seamlessly
Parkland County is a growing municipality located
immediately west of the city of Edmonton in Alberta, Canada.
Arviem solves the challenges of obtaining visible and
intelligent trade by offering real-time end-to-end cargo tracking
and monitoring services.
18 Wheels Logistics are distribution experts, specializing in co-
packing, omni-channel e-commerce fulfillment, third party
warehousing, and trucking.
PiVAL International Inc. is an "end to end" logistics and supply
chain management company offering a full menu of logistics
solutions.
CarrierDirect is a team of people absorbed in all things
transportation, logistics, and supply chain.
Transsmart optimizes your entire logistical shipping process
from order to delivery.
Eugene Foo
Head of Sales
Astrata is a software company with strong foundations in
geolocation, telematics and fleet management.
Logility helps companies seize new opportunities, sense and
respond to changing market dynamics and more profitably
manage their complex global businesses.
BLG LOGISTICS stands for international networks in the
business areas of automobile, contract and container logistics.
Martin Hubert
CEO
WORLD’S BEST
LOGISTICS
T E C H S O L U T I O N P R O V I D E R S
12. ith COVID-19 posing critical challenges for
Wbusinesses, many organizations are
experiencing vulnerabilities related to their
workforce, significant fluctuations in product demand
and heavy supply chain disruption from the affected
areas. Unpredictable events and uncertainty related to the
pandemic continue to expand the scope of risks,
highlighting the heightened need for crisis management
and plans to build strategic, operational and financial
resiliency across the industry.
The freight industry has been affected a lot due to the
Covid-19. Hence, the need for understanding the broader
economy and overall economic recovery has become
paramount. Although, it all depends on the outside
factors, of which we do not have any control of.
These factors vary from possible resurgence of the virus,
government’s economic-policy response, and the ability
to reinstate business and consumer confidence. What we
do have control of is how we adapt to these times by
responding with more efficient processes and the use of
technology to make better informed decisions.
“We are blessed to have built a loyal customer following
and are energized by the trust place in us,” says the team
of Freightgate Inc. Even when working remote (since
march 2020), the team have daily stand-ups and check-
ins to stay aligned and post daily wins to celebrate.
Freightgate was established in the year 2000 with a
mission to deliver digital transformation and exceptional
value to Importers, Exporters and LSPs alike, by offering
the most flexible, highly configurable and modular
Internet native platform. Now known as the Cloud -
Freightgate’s founders are early pioneers and visionaries
that are driven to harness the power which highly
collaborative ecosystems hold.
Freightgate’s vision is to create solutions that help our
customers generate exponential returns. It gives the team
of Freightgate distinct pleasure when they jointly solve
supply chain puzzles and help make the world a better
place.
Truly Moving Offerings
Freightgate has one of the broadest most flexible
logistics cloud offerings in the market. And it has created
additional packages to enable even smaller Importers and
Exporters to take advantage of its unique dynamic rating.
The benefits don’t stop there; coupled with the rating, its
routing is paired with comprehensive schedule and
benchmark data. With its upcoming webinar, Freightgate
is hoping to help many Importers and Exporters get
ready for the unprecedented RFP season.
According to Freightgate’s team, this is the appropriate
time to make strategic moves in order to enhance the
business, to plan ahead in the future and define a suitable
supply chain to overcome and come out stronger on the
other end. “Equip your business with the leading-edge
technologies you need to run your supply chain and to
help align your strategy with your risk appetite,” says
Freightgate's team.
With Freightgate Logistics Cloud, the company helps its
clients get through the difficult times by helping them
achieve their supply chain goals with a platform to best
fit their respective business. “We have decades of
experience delivering digital supply chain
transformation services and software to shippers, 3PLs,
and their customers,” shares the team of Freightgate.
Employing one of the most flexible, vertically-integrated
real-time global visibility platforms along with an
impressive history and proven track record of
innovation, the Freightgate team strives in creating
solutions that help its customers generate exponential
returns.
Dynamics of Freightgate
Freightgate already has the perfect digital transformation
toolset, but the company also understands that it’s hard
to overcome internal hurdles to modernize the way
businesses work. Now more than ever, the industry can
benefit from what the company has been creating for
more than 20 years. Freightgate has been preaching
World’s Best Logistics Tech Solution Providers
13. Making a BPMN work flow engine
part of the offering will enable our customers
to orchestrate even complex business
processes across heterogeneous eco-systems
with ease and flexibility
‘
‘ ‘
‘
14. about automating processes, raise efficiencies, reduce
monotonous tasks and create an environment where
employees can get creative and find better ways of
solving the day-to-day puzzles.
As part of its Success by Design Methodology, the
company leverages the flexibility of the Freight Gate
Logistics Cloud platform to tailor the perfect fit solutions
for its customers. “We are constantly improving our
cloud with advanced AI and ML capabilities, enabling
new options that make them more agile and empower
them to reduce risk, safe money, and make better
decisions faster,” says Martin Hubert, CEO and
Founder of Freightgate.
Martin believes that it has been an interesting experience
to see more people and companies realizing what they
have been advocating for such a long time. This
pandemic’s effect has enabled Freightgate to provide the
required solutions to its customers in order to help them
take control of their freight, make date driven decisions
and respond to the market conditions in real time with
the use of its Freightgate Cloud Platform.
“We foresee that many companies will turn into an
Innovation Leader like us in their quest for similar goals
as we work around the globe to make Supply Chains
more resilient,” informs Martin. One of the examples is
where, Freightgate has integrated a very powerful
BPMN engine into its platform. This has empowered the
company’s clients to model their business processes in
the tool instead of requiring a one-size fits all approach
that forces them into a behavioral pattern that only fits
partially.
An Exceptional Leadership
Martin Hubert was born in Germany. He sold his first
program at age 16, then went on and studied computer
science. While at the university, he started a software
company selling custom software solutions. After
graduating with a Master in Computer Science and MBA
he did a short engagement in New York at a freight
company whose president afterward offered him a job as
Director IT.
In 1994, his independent internet quest began by
founding a company that focused on providing track and
trace capability over the internet through establishing
EDI capabilities with carriers. “We spun-off Freightgate
in 2000 with a vision to provide a focused platform that
improves the life for logistics companies and shippers,”
describes Martin.
Martin is driven by a passion for innovation and never-
ending improvements. He leads a team that strives to
provide innovative logistics solutions, fostering global
collaboration and productivity, while building a highly
configurable platform with a global-by-design
philosophy. Martin will continue to deploy technology to
find smarter ways to solve today’s and tomorrow’s
supply chain challenges.
The Freightgate Team has worked very hard in creating a
universally adaptable and flexible platform that can be
tailored to our customers specific needs with ease.
Offering unlimited dashboards, unlimited users, the most
flexible dynamic routing and API enabled Logistics
Cloud platform, the company looks forward to working
with many importers, exporters and LSPs to leap frog
into the digitally empowered future.
“We view Freightgate as a strategic technology partner.
They are an integral part of our GLOBE initiative – a
distinction that no other outsourced IT provider shares.
The net result of a relationship with Freightgate is
competitive advantage in the marketplace.”
-Nestle Waters North America
“BDP International is thrilled to partner with Freightgate
to enhance the order management and order execution
experience”
-Brian Kautz, CIO at BDP International.
“The Freightgate team has yet again exceeded our
expectations with insightful questions and ideas that
took a basic concept way beyond our original
imagination”
-Alliance Shippers Inc
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www.insightssuccess.com
DIY
6 tips to help you
set up your own
logistics business
MARTIN HUBERT
CEO & Founder
THE RIGHT DIRECTION
The Victory Path in the
Post-pandemic
Business Sphere
WORLD’S
BEST
LOGISTICS
TECH
SOLUTION
PROVIDERS
FREIGHTGATE
2021 / Vol. 01 / Issue-07
C h o o s e
E x c e l l e n t ,
C h o o s e
I n s i g h t s
“
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20. T
he coronavirus outbreak was a human tragedy
that has affected and continues to affect
billions of lives, with a major impact on the
global economy. As the world braced itself for the
Covid-19 pandemic, the lockdowns implemented in
its response had serious consequences on
economies.
Many businesses shut down, whereas many
businesses rose to unprecedented prominence. The
demand for many non-essential goods and services
saw a heavy drop, meanwhile the demand for many
essential products, services, and amenities
expectedly went up.
Now, the Covid-19 vaccine is being administered
across the world, but businesses started staggering
towards continuity after releasing the lockdown
restrictions. Gradually, markets are opening back up,
coming in swing of the new normal, and now with the
vaccine in place business houses are formulating
strategies to bounce back with a bang and in hopes
of making the best of a bad hand.
Listed below are three of the most popular strategies
implemented by businesses to emerge victorious in
the post-pandemic world:
Video conferencing and business collaboration
platforms
Work-from-home policies, social distancing and
other such measures had become a staple during the
lockdowns, and now there is no going back from it.
Businesses have realised the utility of introducing
such practices in their work cultures. Working
remotely can bring positive outcomes for employers
as well as employees. Enhanced productivity, better
work-life balance, and diminished costs are a few
ways in which remote work flexibility can be
beneficial.
Emerging ways to reconfigure sales strategies
The biggest trend that we have seen businesses
adopt in the post-pandemic world is implementation
of sales at the centre of the business strategy. It
seems everyone has stumbled upon this important
realisation: in a tight market, look to your sales
function to win business. Sales connect all your
offerings to the market and the sales function is how
strategy gets executed.
Even though the economy has tightened during the
pandemic, it does not mean there are no new
opportunities. Covid-19 has caused lifestyle shifts
that have created new markets and sales prospects.
Enterprises have increasingly started looking at their
sales organisation as the feedback loop to glean
insights about the customers’ changing needs. They
are, after all, on the front lines and uniquely
positioned to help understand what the customers
want now and are not getting or, perhaps more
importantly, what are they getting from the
competition.
Fast-tracking the AI revolution
Since the pandemic struck, investment in AI
platforms have skyrocketed, shifting from a ‘nice-to-
have’ initiative to a full-blown business imperative.
The disruption of the ‘business as usual’ played as the
main catalyst in this revolution, exposing the gaps in
digital transformation initiatives where human
capital and existing resources or processes could not
scale to meet the increasing demands of the post-
lockdown era.
It became increasingly clear that the digital
intelligence and automation were suddenly the only
solutions that can perform urgent jobs at large scale.
In both the short as well as the long term, and across
back and front office applications, AI has the
potential to add value to business workflows,
augment employee capabilities, and harness the
power of man and machine to improve customer
experience.
All these developments are just scratching at the
surface of the major way in which the businesses
have adopted themselves to the new-normal and
plan to dominate the same. It is an exciting time in
the world right now!
- Aditya Umale
www.insightssuccess.com
18 | JAN 2021
21.
22. Arviem
Driving the Logistics Space with Digital Prociency
Going digital has been the mantra for different
businesses since the ongoing pandemic has hit the
overall operations dynamically. Traditional
methods of operating a business are proving to be at a
standstill and the need for innovation in every industry has
arrived. It’s not that innovation was not happening earlier,
or the companies were not adapting digitization. Before, the
reason for going digital was mostly making the processes
efficient and cost-effective, but now it is more than just
saving money and time.
Adapting digital resources has now become paramount to
stay ahead of the curve and most importantly stay relevant
in the dynamic business environment. One such company
preaching about adapting digital transformation in the
logistics space is Arviem. The company’s CEO, Stefan
Reidy has shared some of his insights about how the
logistics space has evolved through the answers given
below:
1) According to you, why is adapting digital
transformation necessary? How could it be beneficial to
the business?
According to Stefan, all the industries including supply
chain and logistics are on brink of digital transformation.
Few of the companies are still supervising their operations
by resource and time-intensive administrative processes
using traditional methods such as telephone, email
communication, and excel sheets. On the other hand, some
are digitalizing and automating their operations by
leveraging latest technologies, having information available
at their fingertips. Along with this, other factors are pushing
companies to re-evaluate their networks designing the
processes of the future that are leaner and more efficient.
Therefore, a well-versed entrepreneur believes that new
technologies such as connected devices, networks of things,
Big Data, machine learning, and artificial intelligence are
changing the way businesses and supply chains operate
today. These technologies not only bring additional benefits
to businesses through automation, process optimization or
elimination of inefficiencies but also enable them to build
new business models to solve the glitches of today and the
issues of the future.
2) How is your company contributing in the ever-
evolving logistics and SCM sector?
Arviem believes that IoT devices are the interface between
the digital and physical world, they are vital for supply
chain digitalization, automation, optimization, and
modernization. The data gathered from IoT devices creates
transparency and visibility that sets the foundation for the
growth of the supply chain and logistics industry along with
its transformation. Stefan foresees about the future of
supply chain and logistics chains which will be data-driven,
‘smart’ with inherently better supply chain performance and
better risk management. So, the CEO along with his team is
supporting the industry and their clients on the journey of
this transformation.
Today’s supply chain industry is facing complex challenges
along with known vulnerabilities and inefficiencies. Some
of the pain points of shippers and cargo owners are cargo
security, transparency, and visibility into the movement of
their goods within their global manufacturing network and
supply chains. To conquer these pain points, Arviem offers
a solution that addresses these issues and enhances the
overall operations.
3) How do you sustain in the current unpredictable
markets and hectic competition?
The global supply chain is like an engine running at full
capacity, so much so that even the slightest jolt could break
it. Uncertain times such as current COVID-19 situation is a
bit more than a slight jolt – no one has any experience of so
many parts of the business not working. In such a situation,
no wonder supply chains have collapsed. However, only
with the right visibility in supply chain will businesses have
the information they need to make decisions early enough –
issues will no longer cause significant disruption, as data
will allow contingencies to be deployed early in the
process. The current crisis significantly reinforces the long-
term value of Arviem’s business model. While some of the
companies are badly affected by the prevailing uncertain
times. Others begin to look at how they can modernize their
supply chain and protect them from future disruptions. This
strengthens Arviem’s business model and provides more
business opportunities.
www.insightssuccess.com
20 | JAN 2021
24. With regards to hectic competition: Unlike its competitors,
Arviem is offering a full, carefree service to customers that
allows them it to track all their global shipments, regardless
of the transportation mode or the logistics service provider,
on one single platform. Arviem’s services provide a holistic
view on all shipments, the information is displayed on an
appealing user interface and can be accessed through
various channels. Our service ecosystem that we offer on
top of the cargo monitoring data sets us apart from the
competition.
We at Arviem, are at the forefront of the Internet of Things
revolution. As IoT devices are the interface between digital
and physical world, they are essential for supply chain
digitalization, automation, optimization, and modernization.
We realised the importance of high quality and reliable
data. As we found the performance of most of the
commercially available devices unsatisfactory, we decided
to develop our monitoring devices in house. Using our own
devices makes our service one of the best performing ones
on the market.
4) How does your company upgrade itself with the
volatile technological changes in order to boost
company’s growth?
In the volatile supply chain market, some companies are
eager to enhance their operations and processes by
leveraging innovative, technology-enabled services while
others are still looking at the supply and logistics chain as a
cost center and are immune to change and reluctant to try
something new. As a supply chain solution provider,
Arviem faces the challenge to deliver the best of breed
solutions for its clients that allow them to stay relevant with
the industry trends. For industry players to change their
business mindset and to embrace IoT’s full potential, they
still need to be educated on the business benefits of new
technologies. And now, the supply chain solution providing
company is aiming to exhibit the business value of IoT
enabled supply chain visibility and its vast optimization
potential for the entire organization.
5) Give a brief detail on the company’s inception and
journey it has experienced.
Seeing the inefficiencies in global supply chains, the arising
security issues after 9/11 and the lack of visibility and
control supply chain professionals had over the movement
of goods globally, we realised that with the emerging new
technologies it is possible to improve the status quo and
bring transparency into how supply chains operate.
Arviem has been on the market for over 10 years and
successfully monitoring and protecting cargo globally.
During these years we learned the importance of
exceptional quality data.
Our leading-edge solution
provides global supply
chain stakeholders with on-
demand access to real-time,
transport-related data
“ “
www.insightssuccess.com
22 | JAN 2021
25. For this 100% reliable IoT sensory devices are necessary.
We decided to develop these devices in house as we could
not find other reliable devices on the market. Using our own
devices ensures that we offer our clients a reliable and
independent cargo tracking and monitoring service.
Moving forward Arviem is working towards building a
service portfolio to support our vision of becoming a ‘one-
stop-shop’ for services for optimizing various aspects of the
supply chain. Having the collected cargo monitoring data in
the core of our new service offering, we have already
developed new services that rely on the data hidden in
supply chains.
6) How does your company entice its target audience
through its cutting-edge solutions?
Arviem offers IoT enabled supply chain visibility services
by monitoring the location and condition of goods in transit
in real-time with sophisticated sensor devices. Thanks to
Arviem’s services, clients know where their cargo is in any
given moment, the environmental conditions it is exposed
to and if its security has been breached. If disruptions arise
(cargo experiences shocks, unfavourable temperature or
humidity conditions, an intrusion or door opening, or an
unexpected transhipment is detected) clients are notified
immediately so they can take corrective action. Besides
real-time event notifications and alerts, supply chain
professionals can also rely on Arviem’s cargo monitoring
platform to manage their goods in transit. Arviem’s
monitoring platform provides an overview of all shipments
in an easy to use, visual, user friendly management
dashboard making it possible to access any information of
the cargo’s journey at fingertips.
While our IoT based services help clients to digitalize parts
of their supply chain without the need for investing into
new technologies, hardware or staff, our scalable, pay-per
use service offers a possibility of a quick ROI by reducing
costs and enhancing efficiency. Arviem’s service works
alongside legacy systems, the data can be accessed through
a cloud-based platform or it can be integrated with clients’
systems via an API.
7) Describe your approach on attracting your target
audiences for their better experience.
Arviem’s IoT enabled supply chain visibility service helps
clients to optimize their physical and financial supply
chains by monitoring the flow of goods in-transit in real-
time. The vast amount of data and management reports
generated by Arviem enable supply chain professionals to
optimize their supply chains, improve their working capital
management, reduce transport insurance premiums,
administrative costs as well as to ensure product safety and
product quality during transit. Arviem’s IoT based services
help clients to digitalize parts of their supply chain without
the need for investing into new technologies, hardware, or
staff. Moreover, the reverse logistics (making device
available at clients location and managing the device pick
up from destination) is handled by Arviem’s operations
team thus, clients need not spend time, cost and resources
on device logistics and have hassle free monitoring solution
in place.
8) Give a detailed description of the featured person’s
influence over the company and the industry.
Stefan Reidy is the CEO and founder of Arviem, he is a
supply chain enthusiast and a visionary. Stefan has over 20
years of experience with innovative technologies and
business models in the supply chain which he gathered both
by working for corporations and in the start-up
environment. Before founding Arviem, Stefan was
responsible for IBM’s Secure Trade Lane Solution,
developing innovative solutions with the goal to improve
security in international trade. Stefan’s passion and industry
expertise has been important for Arviem’s development
ever since. Stefan often shares his knowledge with
university students and industry professionals periodically
at various events.
www.insightssuccess.com 23| JAN 2021
26. In testing times like these, companies across the globe
require seamless connectivity with their customers to
deliver products, services, and solutions that they have
promised. This connectivity can only be delivered by
leveraging the exponentially multiplying potential exhibited
by the logistics industry.
This edition titled, World’s Best Logistics Tech Solution
Providers, places a spotlight on companies that are striving
ceaselessly to deliver unparalleled connectivity and
transportation throughout the globe.
One prominent name among these companies is 18 Wheels
Logistics, exhibiting expertise in warehousing and trucking,
along with specializing in distribution, co-packing, and
transportation.
18WL’s history is as strong and tough as the values on
which its cornerstone was laid upon. Founded by Perry
Wong in 1989 on the principles of superior customer
service and long term sustainability, 18WL today, possesses
a strong team of 250+ employees and has operations across
USA and Canada.
The one aspect that has put 18WL on the map has been its
distinguished strategy—one that aids the company to stand
out from competitors—growing deep versus wide.
Shedding light on the aforementioned strategy, the team at
18WL says, “Our strategy in the early 90s surely took a
different path. Apart from the warehouse storage, which
was the beginning focus of the company, we had partnered
up with transportation companies to distribute for local
businesses in the early 90s. Eventually, 18WL shifted its
primary aim to repackaging products for customers. This
new path began with investment in equipment for contract-
packaging and co-packing. The additional service allowed
us to resurface the products for better marketing for a new
set of customers.”
“18WL later merged with Rolls Right Industries, a local
trucking giant, to stabilize the businesses stronger and
deeper. Now our team provides the unique supply chain
solution that no other company has the parallel services
provided to customers. Warehousing, logistics, and co-
packing all can be arranged with 18 Wheels Logistics.”
“Being excellent at everything we do; Inspiring our people
and customers to grow; Building trusting relationships;
Everyone is important; Helping each other; Learning every
day; Hiring the best; and Celebrating successes,
these are the values that we live by while striving
to reach our vision of becoming the most
customer-centric company in the universe,” adds
the team.
Strong Foundations
“We are truly honored to work with a wonderful
team of the top logistics professionals in the
industry. Our team members are self-starters,
have diverse experiences, and phenomenal skill
sets related to the supply chain, which helps the
company live out its mission of providing the
absolute best customer experience possible, says
Adrian Wen, the CEO of 18Wheels Logistics.
With over 20 years of experience in logistics and
a strong background in distribution, Adrian holds
a degree in BCom, Business Management from
18 WHEELS LOGISTICS
Delivering Trust and Quality since Inception
World’s Best Logistics Tech Solution Providers
www.insightssuccess.com
24 | JAN 2021
27. Royal Rhodes University and was
previously running import and export
operations for Lulu-lemon Athletics.
With strong servant leadership intuition
Adrian has directed the company to
focus on providing the absolute best
customer experience. He has guided 18
Wheels to pursue its niche of a one-
stop solution for contract-packaging,
warehousing, and trucking services,
narrowing its market segment to CPG
beverage, alcohol, electronics, and
building materials.
Under Adrian’s leadership 18 Wheels
has grown from 100,000 square feet to
over 600,000 square feet of
warehousing space in two Canadian
provinces and 1 US state, providing
services to business that are fortune
500 companies to small business
owners.
Adapting and Overcoming
Talking about 18WL’s successful
journey and the challenges it came
across, Adrian says, “We have made
some big decisions with 18WL in the
past few years. Since the team has been
expanding drastically since the last
decade, we are implementing a new
structure to the management team as
well. This brings the whole operation
to another level. This transition
allowed 18WL to invest in a large
variety of machinery to provide more
services to existing customers. Also,
the company acquired more
warehousing space to provide
convenience to our customers in all
regions possible. Nonetheless, the
challenges posed when the area grows
larger, the more difficult it is to
manage. Depending on human eyes has
not been the best way to utilize space
maximally. The operation will need to
involve computerized software to assist
the managing team to utilize spaces
better.”
Talking about the COVID-19
pandemic’s impact on the logistics
industry and how 18 Wheels Logistics
is tackling this challenge, Adrian
comments, “In the face of the global
pandemic, all aspects of the business
are limiting personal contacts which
make a huge impact on our operation
team. All services provided are
involving human interaction. Many
standards of operations are no longer
valid and have been altered to protect
the team and 18WL’s partners. It has
been a huge challenge that all
businesses must endure and
withstand.”
“It is our decision when we realize this
has been the critical time when all
operation technical shall transition to
electronic devices to minimize the
interaction between members and
partners. The dire situation calls for
serious measurement to upgrade
personal safety to each member, and
premise safety to all inbound and
outbound operations.”
Our mission is
to provide
the absolute
best customer
experience ever.
No Excuses.
TrustTruly
Delivered
“Supply chains have proven to be one
of the most important parts of people’s
life. All team members have been
stepping up a level to keep the
operation going throughout the past
few months that are called the Heroes
amongst the toughest time in history.
18WL couldn’t be prouder of all teams
in all our terminals. I personally
couldn’t be prouder for all our team
members.”
“
“
www.insightssuccess.com 25| JAN 2021
29. HELP YOU SET UP YOUR OWN
GISTICS
BUSINESS
DIY
www.insightssuccess.com 27 | JAN 2021
30. T
he backbone of e-commerce, the logistics sector
has been helping businesses manage their
shipping and warehousing needs. Today, logistics
companies provide an array of services including
storing products, shipping overseas, and offering
freight services.
With the e-commerce sector at its peak and the US
Government spending over 10% of GDP on logistics,
the industry has opened doors to huge business
opportunities. However, great opportunities attract
greater competition.
Setting up a logistics business from scratch is a tough
task. Logistics forms a vital link between consumers
and sellers. Thus, the businesses in this sector need to
be effective and diligent with their services.
So, what should you consider before setting up your
own logistics business?
Start by chalking out an effective and practical business
plan and follow these prime tips to set your logistics
business.
Choose a niche
“What niche should I choose?” This should be the first
question you ask before you move towards acquiring
capital and the necessary licenses. The logistics
industry has several niches, viz., inbound, outbound,
and reverse logistics being the broad ones. Instead of
exploring every path at the start, choose one and be a
renowned name in a certain niche.
Acquire the necessary capital
Once you have answered the questions, “what niche
should I enter” and “who will I cater to” move towards
arranging a source of business capital. Decide whether
you will build your business fund through a bank loan or
through investors.
Consider every aspect that requires funding including
setting up an office, operation, and maintenance cost.
Also, consider industry-related expenses such as
licensing, vehicle maintenance, and driver skills
development training. Having a clear picture of
expenses beforehand will help you efficiently manage
your funds and avoid considerable losses.
Registration and compliance
The next step is to register your company with the state
government and obtain a logistics license. Check for the
necessary government compliance certificates you
need to get for your logistics business’ smooth
operations without any legal speed breakers. Other
than logistics-related compliances one may need to
register with other government bodies such as for filing
tax forms with the state government.
Invest in the right vehicles
Investing in the right size and quality of vehicles
matters from day one. It shows your professionalism
and commitment towards work, especially when you
are working as a third-party logistics service provider.
What type of vehicle is right for your business?
Pondering over these essential factors will help you
make the right buying decision:
• Will you transport small parcels, heavy goods,
perishables, or passengers?
• What kind of terrain will the drivers be covering on a
routine trip?
• The type of wear-and-tear you will be facing on an
average trip.
• Can you consider any fuel-efficient equipment?
Incorporate strong hiring practices
The work of your team on-field can make or break your
logistics business considerably. As your business starts
paving a path of success establish standard hiring
practices and ensure you are following state
employment rules.
Every business starts with a one-man-army. However,
as it evolves into a renowned name, gaining the trust of
your consumers, you may need a team working in
different sections such as administrative staff,
maintenance staff, Human Resource (HR) team, and
sales and marketing team.
Establishing your logistics start-up as a brand
Once you have successfully hit the logistics ground, the
next step is to establish your start-up as a brand.
Consider introducing your business to a wider audience
through marketing. Think of advertising through local
channels, hire marketing professionals, or consider
appearing the niche magazines. The later opens a door
to collaboration as your organization’s name will be
discovered by other local transporters.
Still, doubt your aim of entering the logistics sector?
These wise words by a famous American writer and
entrepreneur, Mark Twain, will guide you in the right
direction
“The secret of getting ahead is getting started.”
- Vrushali Rakhunde
www.insightssuccess.com
28 | JAN 2021
31.
32. A Thriving Business Community Supported
with a Robust Transportation Ecosystem
estled 20 kilometers west of the City of Edmonton,
NParkland County is a municipal district in central
Alberta, Canada. With an idyllic setting, this rural
community offers a distinctively vibrant atmosphere with
an assortment of country residential acreages, farming
properties, and a diverse range of small- and large-scale
businesses. Most importantly Parkland County offers an
environment that is conducive for business success and
growth.
An Easy Access to Distribution Networks
One of the most appealing aspects of this western Canadian
locale is excellent transportation/logistics infrastructure and
networks that offer companies easy access to both domestic
and international markets. Transportation advantages
include quick connections via air, rail, and major trucking
routes which support incoming and outgoing distribution of
Alberta’s resource industries and supply chains. Such
transportation connectivity is readily embraced today by
most of the leading large logistics and e-commerce
providers such as Fedex, Gregg Distributors, Sysco and
several other local logistics companies, A number of
transportation companies such as Overland Container
Transportation Services (OCTS), Bushell Transport,
Manatoulin Transport, Roseneau Transport are also present
that support the large logistics and transportation operators.
Located adjacent to the county is Edmonton International
Airport (EIA), the largest airport in Canada by size, which
runs 24/7 operating 365 days of the year. It has six cargo
handling terminals right onsite with 40 state border and
customs brokers. Also, the flight distances between
Edmonton and main Asian markets are significantly shorter
than other logistics ports in North America due to the polar
flight route.
Moreover, the county has lots of available land, has short
approval timelines when it comes to the processing of
permits and the county’s fees and taxes are some of the
lowest in all of Alberta.
Turning Challenges into Opportunities
“We are all equally affected by COVID but not equally
impacted by it,” says Robert Fernandez, Director of
Economic Diversification at Parkland County.
Being located outside a main city core gives Parkland
County the benefit of a large employment base nearby. That
said, since we do not have the same population density that
other jurisdictions and regions have, the county has
thankfully been less impacted by COVID,” he adds.
According to Robert, the logistics industry in Canada is
thriving. It certainly has challenges such as finding qualified
staff and long driving hours as Canada is a very big country.
But with all of those challenges also come opportunities
through technological advancements. Technological
developments such as self-driving technologies will help
abate driving distances and address driver fatigue. Nearby
in Edmonton is the first connected vehicle test site in
Canada, where tests are being undertaken for the
development of self-driving vehicle technologies in
PARKLAND COUNTY
www.insightssuccess.com
30 | JAN 2021
33. interconnected ways. Some companies are really taking
advantage of the testing opportunities there and looking at
how technology innovations can transform the logistics
industry.
“The logistics industry as a whole and logistics businesses
located in Parkland County’s industrial parks, has been
hugely impacted in a positive way by the pandemic,” says
Robert. “E-commerce transactions, online shopping, and
demand for traditional seasonal goods, day to day staples,
food and supplies have been growing exponentially.”
A Proficient Leader
The economic diversification of Parkland County is led by
Robert Fernandez. He joined Parkland County in the
summer of 2019 and brings with him extensive experience
in both the public and private sectors. During the course of
his 20+ year career, he has had the opportunity to develop
multifaceted government programs, lead municipal and
provincial economic strategies, facilitate private-sector job
growth, and assist dozens of companies in their relocation
and expansion pursuits.
Parkland County traditionally has had a very strong
industrial base supported for many decades by the
proximity of energy production, notably coal; this in turn
has supported the local economy and taxation base. With
coal now being phased out and the multiple coal plants no
longer in operation, the need to attract alternative industries
to leverage existing workforce and talent has become a
major strategic objective for the county. The role of Robert
and his team is to oversee the creation and execution of
strategies to attract new corporate investments to the
county.
A Roadmap Ahead
Parkland County is working with developers to further
grow its industrial and commercial base. Given the
exponential increase of e-commerce transactions and online
shopping great attention is being given to the
transportation/distribution sector and Robert and his team
are actively pursuing logistics companies, of all sizes. With
current lots zoned for industrial development expected to
sell out over the next five to seven years the county is also
actively working at expanding the existing footprint of
industrial parks and establishing new ones.
From industrial
start-ups and expansion
from home-based businesses,
Parkland County offers some
of the best assets for
business growth and new
economic development
opportunities.
“
“
Robert Fernandez, Director of Economic Diversification
World’s Best Logistics Tech Solution Providers
www.insightssuccess.com 31| JAN 2021