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Headwinds of
Patient Access
Transformation
A market research report on
2
Accelerators and Barriers that Impacted Digital Transformation of
Patient Access
Organizational leadership that supports
digital transformation efforts and follows
through with appropriate resources
Leadership
80%
Coordination and Communication across
teams are key factors for the
implementation of digital Transformation
Management of
Implementation
68%
Governance process shall be there to
prioritize projects so all stakeholders
have shared understanding of goals
Cultural Barriers
60%
Breaking the silos among multiple teams,
including digital transformation, IT,
innovation etc. is important
Ownership/
communication
48%
Accelerators of Digital Transformation Barriers of Digital Transformation
During a survey, executives of leading health systems voted different factors as accelerators and barriers of digital
transformation in their respective health organizations out of which top ones are as follows:
3
Outcomes that are Expected to Achieve as a Result of Digital
Transformation; Consumer Engagement being the Top One
Better consumer (patient) satisfaction and engagement
Improved quality of care and patient outcomes
Ability to compete better with traditional players and
disrupters
Revenue growth
Improved cost efficiencies
Increased agility and scalability around technology
Better staff and employee satisfaction, including ability
to leverage alternative workforce models
Better data-sharing and collaboration with health plans
and other health systems
Reduced regulatory and compliance
Top Outcomes Expected from Digital Transformation
4
Recent Innovations and Investments aiming for Patient Access
Transformation
Launches Cedar Pre, an enterprise-grade solution, to deliver seamless and comprehensive healthcare
experience. This can simplify financial, administrative and clinical touchpoints along with personalized
interactions to enhance access to care
Introduced R1 Entri, an intelligent patient engagement solution, digital self-service capabilities of which
empowers patients to search, book, register, and pay for care all in one experience, on any device. The
solution provides total transformation of the revenue cycle process as well as patient-provider interactions
Strategically partnered with Kyruus for the development of Kyuruus ProviderMatch, a patient access
platform. The platform will provide a systemwide provider directory and upgrade its online find-a-provider
search experience which ultimately aims at streamlining patient access and care navigation
Banked $33 million with the aim to advance patient access journey. Annexus will reduce administrative
burden on physicians and health systems by streamlining the management of access services, including
financial assistance, benefit eligibility, patient cost estimates, free drug, reimbursement services and more
5
What would this Report Cover?
Patient Access Transformation: Truly
a Silver Lining amid Traditional
Healthcare Barriers?
1
Global Case Studies on How Health
Stakeholders successfully Transformed
Patient Access
2
Recent Strategic Movements
Overarchingly Aimed at Patient Access
Transformation
3
A survey indicating:
Top expected outcomes from digital
transformation
Top functional areas by investment
A scale showing health systems’
various stages of their digital
transformation journey
Top accelerators and barriers of
digital transformation
Patient access transformation at
WakeMed
Five ways Banner Health
reconstructed patient experience
How Mercy Medical Centre
revamped patient access
MyHealthcare digitally transformed
patient access
Five-step strategy of KSB Hospital
to reshape patient access
Recent Innovations aiming to
improve patient access
M&As and investments
transforming patient access
Who should buy this report?
MedTech
Players
HealthTech
Companies
Healthcare
Providers
Digital Health
Entities
Pharmaceutical
Players
Cost of this report:
$2,500
Annual Subscription:
$125,000 $60,000
(Includes a total of 50 reports)
www.insights10.com
Provider-payer collaboration: A New Secret for Value-based
Success is Out Now
Artificial Intelligence: Key Trends Propelling a Sea Change in
Post-pandemic Care Landscape
Russia-Ukraine War: Possible Endgame and Opportunities for
Life Sciences Players
Top 10 Transformative Femtech Solutions You Need to Track
Today
10 Ways in which Current Macro Upheavals in China will Impact
Global Life Sciences Industry
10 Ways in which Technology is Driving Better Efficiency in
Clinical Trials
Digital Therapeutics Regulatory Process, Updates and Trends
Will the Expiry of Humira Market Exclusivity and Entry of its
Biosimilars Move the Needle in BioPharma Market?
Topics of Upcoming Reports
From the Fringes to the Forefront: mRNA is here to Transform
Global Health
Melting the Iron Triangle: 10 Healthcare Players aiming Beyond
Health Equality to Conquer Health Equity
A large database of syndicated market research
studies in pharmaceuticals and healthcare sector on
global, regional as well as country level. We also
provide customized research reports tailormade to
suit your needs.
Lifesciences Market
Research Reports you
can trust
www.insights10.com
Insights10 is a healthcare focused market research
firm founded with an aim of being an insights driven
company in the data driven world and delivering
actionable insights that can drive decision and
strategy making process for businesses
Get Insights to take
informed Business
Decisions
www.insights10.com
Our Research Process
01 03
02 04 05
Identification of
Data
Collection of
Data
Market
Dynamics
Collaboration
of Data
Verification &
Analysis
www.insights10.com
Statistical Databases
Data
Sources
We have access to multiple highly
reliable free and subscription data
sources. We have many years of
experience to understand which
sources are more dependable for what
and which to prefer for the reliable and
latest information
Company Websites/Annual Reports
Trade Publications
Online Databases
Published Research Reports
Whitepapers
Press Releases of Key Market Players
www.insights10.com
The report is prepared
using a proven
methodology and
insightful research
Reliable
The data is prepared by
a team of highly qualified
& experienced research
analysts & vetted by our
local associates
Expert-verified
Allowing you to
confidently make smarter
business and strategic
decisions
Real
Covers everything you
would need to know
about the market
including market size,
competitive analysis &
much more
Comprehensive
You do not have to be a
market expert to
understand what really is
happening on the market
and how it works
Easy to read
What Kind of Data is Presented
in This Report?
This report presents data, which is:
www.insights10.com
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Headwinds of Patient Access Transformation

  • 2. 2 Accelerators and Barriers that Impacted Digital Transformation of Patient Access Organizational leadership that supports digital transformation efforts and follows through with appropriate resources Leadership 80% Coordination and Communication across teams are key factors for the implementation of digital Transformation Management of Implementation 68% Governance process shall be there to prioritize projects so all stakeholders have shared understanding of goals Cultural Barriers 60% Breaking the silos among multiple teams, including digital transformation, IT, innovation etc. is important Ownership/ communication 48% Accelerators of Digital Transformation Barriers of Digital Transformation During a survey, executives of leading health systems voted different factors as accelerators and barriers of digital transformation in their respective health organizations out of which top ones are as follows:
  • 3. 3 Outcomes that are Expected to Achieve as a Result of Digital Transformation; Consumer Engagement being the Top One Better consumer (patient) satisfaction and engagement Improved quality of care and patient outcomes Ability to compete better with traditional players and disrupters Revenue growth Improved cost efficiencies Increased agility and scalability around technology Better staff and employee satisfaction, including ability to leverage alternative workforce models Better data-sharing and collaboration with health plans and other health systems Reduced regulatory and compliance Top Outcomes Expected from Digital Transformation
  • 4. 4 Recent Innovations and Investments aiming for Patient Access Transformation Launches Cedar Pre, an enterprise-grade solution, to deliver seamless and comprehensive healthcare experience. This can simplify financial, administrative and clinical touchpoints along with personalized interactions to enhance access to care Introduced R1 Entri, an intelligent patient engagement solution, digital self-service capabilities of which empowers patients to search, book, register, and pay for care all in one experience, on any device. The solution provides total transformation of the revenue cycle process as well as patient-provider interactions Strategically partnered with Kyruus for the development of Kyuruus ProviderMatch, a patient access platform. The platform will provide a systemwide provider directory and upgrade its online find-a-provider search experience which ultimately aims at streamlining patient access and care navigation Banked $33 million with the aim to advance patient access journey. Annexus will reduce administrative burden on physicians and health systems by streamlining the management of access services, including financial assistance, benefit eligibility, patient cost estimates, free drug, reimbursement services and more
  • 5. 5 What would this Report Cover? Patient Access Transformation: Truly a Silver Lining amid Traditional Healthcare Barriers? 1 Global Case Studies on How Health Stakeholders successfully Transformed Patient Access 2 Recent Strategic Movements Overarchingly Aimed at Patient Access Transformation 3 A survey indicating: Top expected outcomes from digital transformation Top functional areas by investment A scale showing health systems’ various stages of their digital transformation journey Top accelerators and barriers of digital transformation Patient access transformation at WakeMed Five ways Banner Health reconstructed patient experience How Mercy Medical Centre revamped patient access MyHealthcare digitally transformed patient access Five-step strategy of KSB Hospital to reshape patient access Recent Innovations aiming to improve patient access M&As and investments transforming patient access
  • 6. Who should buy this report? MedTech Players HealthTech Companies Healthcare Providers Digital Health Entities Pharmaceutical Players
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